Synchrony Bank
Banking in sync with you
How much does Synchrony Bank cost?
Prices are current as of 12 Sept 2026.
Synchrony Bank has no in-app products on record in the United States.
10+ alternatives to Synchrony Bank
| Synchrony Bank |   Bread Financial |   Card by FNBO |   Mercury Cards |   CIT Bank |   PenFed Mobile |   FNBO |   myCFNA Mobile |   Verizon Visa® Card |   Axos All-In-One Mobile Banking |   Openbank U.S. | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.8 | 4.8 | 4.8 | 4.8 | 4.8 | 4.8 | 4.9 | 4.5 | 4.7 | 4.7 |
| Reviews | 36K | 160K | 127K | 108K | 76K | 58K | 44K | 33K | 24K | 19K | 13K |
| Released | 2019 | 2023 | 2013 | 2019 | 2016 | 2011 | 2013 | 2023 | 2020 | 2018 | 2024 |
Synchrony Bank reviews
4.8 out of 5, based on 36,441 reviews.
What people like
- Savings rates are very competitive
- App is simple and easy to use
- No fees on external transfers
- Interest rates show clearly on home page
What they complain about
- External transfers take too long
- Customer service is hard to reach
- No Zelle for easy money moves
- Account verification locks you out often
Review of savings app.
I find the user app to be very user friendly as it is very easy to navigate. If I could make a suggestion, I would talk with your float folks to find ways to improve your float on check deposits and especially external cash transfers from other banks. I find your float tends to be quite long, by comparison. I like that you do not charge for external transfers, however.
Identity Confirmation
Too complicated, needed two phones. Could not complete with one. Very very bad feature, have to take my business elsewhere!!!!
Ok
Need to add Zelle
Takes too much time
Applied for credit card; no email follow-up or record of it in my account.
Hurdles
If you want to prevent a CD from auto renewing, these people will make you jump through hoops and make it absolutely impossible. It is a deterrent, it’s a tactic and it is extremely unpleasant. They claim it as for security reasons, but that is dubious because I’m logged in with two factor authentication into my account and could provide another layer of identity verification online. Nothing special about the rates here, so choose wisely.
Savings
Love the app, it’s like they read my thoughts and guide me.
Terrible Service
The whole point of having an online bank is getting things done electronically, doing a wire with this bank is a nightmare experience…. Multiple calls, My wire was delayed by them an extra day due to their negligence, when asked for proof that my wire went out i was told to wait 7-10 days for snail mail….nobody could email me. I was passed around and went nowhere… there are other banks that will not delay and money hostage and give me documentation when asked….
Wonderful
Would be better if they had Zelle, where money can be moved back and forth easily!!!
Transfer Fund
Transfer funds from my bank/credit union is very difficult using the Synchrony app. Banking with other institutions is much easier and if I continue having problems, extend to close my account at Synchrony.
👎 Tech needs improvement
I’ve used Synchrony and I’ve used Marcus for High Yield Savings Accounts. If Marcus is able to do same day transfers for withdrawals then Synchrony should be up on the technology to do the same. It takes MANY days to transfer the money back into my linked account for a withdrawal. Also, when making a deposit into Synchrony, it leaves my linked account super fast, but showing as available in Synchrony is taking just an unreasonable amount of days…and that’s interest I’m losing. Synchrony is way behind on these two aspects. Check your competitors capabilities and catch up!
Transfer of funds
Very simple to do
No iPad access to my accounts
I do most of my banking on my iPad but my CD accounts information will not load. I have to use my desktop computer to view all but my money market accounts. Ridiculous.
Syncrony used to be more competitive
I’ve been banking with Synchrony Bank for many years but lately they’re just not competing with other online banks as far as how much interest they’re gonna pay on their liquid accounts. I really wish this wasn’t what situation but they’re forcing me to leave. Very sad
Too slow
I’m loving the savings rate but the time it takes for my funds to become available to me after a transfer is WAY too long. I’m considering closing this account because of that.
Always Good
Synchrony’s website and app have always been consistently reliable and easy to navigate!
Land of inconveniences
Incredibly long external transfer times and when I tried to initiate more than one transfer in a day it suspended my ability to make external transfers and took a long convoluted phone call with multiple automated menus and multiple people just to get it reinstated. I was told not to do that, so know that this isn’t an account where you can move money around freely.
Anyone else having phone number issues??
Seems I’m constantly having to call now because my phone number “isn’t valid” for verification use. It’s listed on my profile. It’s been used to send codes in the past 6 months. It’s a local number. Please fix this!! I’m sure I’m not the only one having issues.
Doesn’t connect to mercury or plaid
really wish synchrony connected to mercury/plaid
Crooks
They hold your money way longer than they should. If I try to transfer money from Synchrony to my bank, it takes a full week, sometimes longer. It’s ridiculous.
Slow Funds Transfer
The only reason for two stars is that when I transfer money between this bank account and external bank accounts, the money is deducted from the external accounts immediately and takes five business days or more to post to my Synchrony account. I am using the transfer feature on Synchrony. I’m losing interest on that money for that time. However, when I transfer money from this bank to an external bank, the money is deducted from Synchrony immediately, and does not post in the external account for at least five business days. Again I’m losing interest on that money.
Synchrony Bank app
Very intuitive and easy to use they display the interest rate of each account on the first page That is a great feature some other banks don’t have
Internacional bank connection
Synchrony does not have connection with my bank in Puerto Rico. I won’t transfer any amount unless have electronic transfer!
Awful systems
It takes 15 minutes to a half hour to set up a CD? Anything such as Chase it takes under two or three minutes.
Transfer info.
Chris was very competent and kind to listen and help me arrange unusual transfer situation.
RUN!!!
This bank is a joke, bankers can not talk no to no one, I have had synchrony since 2024, I have 2 HYS, 3 MMA accounts and a CD, my account have been locked for 2 times the most previous one on July 27th, bankers are not helpful, no one is trying to resolve the issue of me getting back into my accounts through the app or taking the restrictions off my account even after verification with my main bank account where all my money gets transferred from to synchrony, no fraud activity has been on my account the only fraudulent activity seems to be this bank it’s self, it has came to the point I have filed a complaint with Comptroller of the Currency office to try and get this matter resolved
Good rates!
Synchrony has good rates and is very easy to manage. I recommend Synchrony to family and friends all the time!
Synchrony stinks!
I have not been able to do a transfer for months without having to call customer service. Their system refuses to accept my cell number to send a code. Doing transfers now takes about 15 minutes to complete. Ridiculous!!!
Best Savings
Works great
Disappointed
I opened up a high yield savings account online and put in money for it but 3 days later i was locked out of my account and was told to wait 3 days for my account to reopen and nothing. Then I called like 3 times and they kept telling me to wait 3 days. At this point I didn’t want anything with this bank and I told them to give me my money back and they told me 3 days it would be refunded and I still haven’t received anything. I’m super annoyed since I had high hopes but they just ended up taking my money. Till this day I haven’t received anything and it’s been more than a month. For anyone that wants to open an account, be careful because they will not refund you your money. This is what happened to me and I wouldn’t want this to happen to anyone else
Easy and efficient
I have used Synchrony bank for 3 years for their great savings rate. I am able to easily and quickly transfer money to/from another bank’s checking account. I use that feature a lot. They make it so easy and it’s very efficient. Thanks!
New deposit tranfers
Terrible not sure why I am asked 10 times to verify my account
Synchrony Bank FAQ
- Is Synchrony Bank free?
- Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
- Does Synchrony Bank have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Synchrony Bank?
- Bread Financial (4.8 from 160,257 reviews), Card by FNBO (4.8 from 127,383 reviews) and Mercury Cards (4.8 from 108,010 reviews).
Synchrony Bank download
Last updated 2 months ago.
Synchrony Bank sells in 1 country. It was released 7 years and 6 months ago, on 29 Mar 2019. It holds a 4.8 rating from 36,441 reviews.
Supports 3 languages: English, French, Spanish.
How much does Synchrony Bank make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.