HiRoad® Car Insurance
Finance

HiRoad® Car Insurance

Earn rewards for safe driving

HiRoad

How much does HiRoad® Car Insurance cost?

Prices are current as of 12 Sept 2026.

HiRoad® Car Insurance has no in-app products on record in the United States.

10+ alternatives to HiRoad® Car Insurance

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Rating / 53.74.84.84.84.84.74.44.74.84.43.0
Reviews285209K71K28K18K17K2.3K1.4K80411420
Released20172010201220122011201820202023202420212020

HiRoad® Car Insurance reviews

3.7 out of 5, based on 285 reviews.

What people like

  • Easy to navigate the app
  • Customer service is kind and helpful
  • Cheaper than other insurance options
  • Helpful during accident claims process

What they complain about

  • App crashes and freezes often
  • Scores drop even when driving well
  • Penalizes you for passengers in car
  • Bills go up despite low usage
★★★★★ United States · v3.11.0 · 8 Aug 2026

Amazing company

I’ve had them for about a year and in that year I was hit by a drunk driver, they were very kind and helpful while going through the process and they also have a great app that allows you to get discounts.

— Cjeff41

★☆☆☆☆ United States · v3.1.0 · 20 Mar 2026

Driving scores don’t change

My driving scores rarely change. That’s the whole point of the app. They used to change after almost every trip. My “Safe Speeds” number hasn’t changed in months. The app also dings me even when I choose the “not driving” option.

— Jennifer-Lynne

★★★★☆ United States · v2.85.0 · 26 Jul 2025

Loving it

I love how safe I feel and the price! I just wish the app wouldn’t freeze.

— Nessie1196

★★☆☆☆ United States · v3.1.0 · 22 Mar 2026

Accuracy

The accuracy of the app is crucial to getting discounts and although when I first starting using the app it worked correctly. Now it changes streaks and takes down my score for apparently no other reason except to give me a smaller discount. I have not used my phone while driving and not even when I’m in the car with other bc even if you say you weren’t driving it still penalizes you. My current stres says 9. Which is not true. Be on the look out for a new insurance company as soon as you get HiRoad and only use this company in a pinch. My vehicle was in the shop for a couple weeks. I called and informed them I would t be driving and I noted the app. My monthly bill still went up 30 dollars. Hiroad is a scam that targets ppl that are having a hard time securing another policy. My bill the first 2 months was $180. I drive the same car and use the same driving habits except I drive a little less and I have the same address I had when I set this plan up and now by bills the lat 2 months are above $210. Scam. Actively working with a broker to get out of the situation I got myself into when I signed up for car insurance through Hiroad

— Brian012)

★★★☆☆ United States · v3.13.1 · 30 Aug 2026

Cool, BUT

This is a great app for the most part but it will take your streaks unfairly if you ride with others. Even if you say you aren’t driving. They will take your streaks away. I drive hands free every time I’m on the road, but when i ride with people they take my streaks away even if i select that I wasn’t driving. It’s unfair. If you’re gonna have a feature like that, it should be super accurate.

— jnkns_lzbth

★★★★★ United States · v3.11.0 · 5 Aug 2026

Cool!

Love it so far. It’s very interactive.

— Zawmbie00

★☆☆☆☆ United States · v2.97.0 · 30 Jan 2026

This whole company is trash

Trash

— Tony_uniq

★★☆☆☆ United States · v2.63.0 · 22 Aug 2024

A+ customer care

I enjoy being a customer for this Company. I’m a safety conscious individual; this company not only rewards it’s safety conscious customers but gives the tools to help people make better on the road decisions. Calls are answered promptly, issues or adjustments are quickly taken care of. CSR’s are kind and attentive. The app has no bugs or faults, ( For my iPhone 14 pro max) I really appreciate the care, support and dedication from everyone running this company. Thank you,

— xchessdaddy

★★★☆☆ United States · v3.2.0 · 8 Apr 2026

App quality

I mean it’s alright, for a new driver it’s for sure a really solid insurance plan. I personally don’t really like the app and what it decides for its “scoring”, of which myself am a bit confused about because if you follow things to a tee nothing seems to change (I’d go as far as to say it goes down), however that is just my experience.

— iloop231

★★★★★ United States · v3.10.0 · 31 Jul 2026

Great Insurance!

The app is super easy to navigate through. Very affordable! Great customer service as well.

— tammers 7

★☆☆☆☆ United States · v2.97.0 · 14 Jan 2026

At first they’re 100

At first they keep it 100, then they start putting the screws to you. Seriously how is it possible for your bill to go from $50 a month to $150 a month in a 12 month period, and mind you my car was not being driven during that time because I wasn’t able to drive due to shoulder replacement surgery. So word to the wise…check your bill each month, because before you know it you’ll be having to take out a second mortgage just to pay your insurance. Thanks but no thanks hiroad, you’re not gonna be around for much longer…

— BabyGirlnAz

★★☆☆☆ United States · v2.57.0 · 27 May 2024

app is very slow

the app is almost completely dysfunctional. very laggy and slow.

— desert dood420

★★★☆☆ United States · v3.1.0 · 16 Mar 2026

Can’t progress through sign up

I’m unable to use the app fully because I’m unable to pass the permission page because the app doesn’t allow me to scroll to give permission for the last thing and only has a greyed out option to continue

— Taltitan

★★★★★ United States · v3.10.0 · 25 Jul 2026

HiRoad App

I honestly like having HiRoad with me when I’m driving. It definitely helps me to drive my best! I’m pretty happy with the insurance cost as well!

— Jesus is the Good Shepherd!

★☆☆☆☆ United States · v2.90.0 · 27 Sept 2025

Money scammers

I got in little fender accident and now they want to cancel me after getting money out of me be careful of this company

— controller=console

★★★☆☆ United States · v2.93.2 · 16 Nov 2025

Distracted driver rules

I don’t believe that a passengers, use of a phone should have any influence on a person’s ability drive. If that is a determining factor in price rate, that’s unjustifiable.

— Nstddy7626

★★★★★ United States · v3.10.0 · 21 Jul 2026

.

Great app, easy to use! Love the discounts!

— bec98.

★☆☆☆☆ United States · v2.83.0 · 22 Jun 2025

Use this insurance ONLY if you have NO other options.

Your driving score is totally irrelevant to you receiving a discount. Don’t be fooled by the “potential savings”, you’ll be paying the max price regardless of how safely or well you drive.

— ZonaValley

★★★☆☆ United States · v2.64.0 · 6 Sept 2024

Great concept, app has declined greatly.

I still believe in the concept, but the app no longer works correctly. My discount has gone from 50% to 33% - my driving has not changed. I am one of the slowest drivers in Rhode Island but my “Safe Speeds” score is stuck at 73. Customer Service tells me, “The app is working correctly.” Lame! I don’t want to, but it looks like I will be needing to leave HiRoad due to increasing premiums.

— a k2452

★★★★★ United States · v3.9.0 · 21 Jul 2026

My insurance

It’s been ok on the discount and feel that they should give more of a discount for no tickets and how you drive

— Pretty lady 43

★☆☆☆☆ United States · v2.80.0 · 8 May 2025

Horrible

Horribleeeeee, I got this Insurance thinking I would save in insurance. Especially by driving right and even completing challenges. My discount went from 25% to 1%. Keep in mind I work from home so I don't even drive as often and when I do this app reduces my discount. Even if I'm not driving! I am always making sure I have driving or not driving up to date. It doesn't matter! this app still reduces my discount! If i could put negative zero would! They need to update their app and make it actually work right. its the worse

— hjeoomabf1

★★★★★ United States · v3.8.0 · 23 Jun 2026

Excellent Service!

HiRoad has exceeded my expectations! From the beginning, I have experienced nothing but positivity from the app, customer service team, and roadside assistance services! I have recommended them to everyone I know who is seeking help with finding their long term auto insurance company. I have shopped various other insurance companies over the past 3 years, and I have remained with HiRoad because they are simply unbeatable when it comes to their pricing structure and their exceptional service. I highly recommend HiRoad Insurance. You won’t be disappointed! 🙌👍🤗🏁🚘

— S_R_Love 🤍

★☆☆☆☆ United States · v2.79.0 · 29 Apr 2025

Scam

I'm a passenger most times when working so I'm on my phone sometimes. I mark it as not driving and still get dinged for my rate.

— Joseph Hertel

★★★★★ United States · v3.7.0 · 16 Jun 2026

Good easy app

It’s pretty good and the app is so easy to navigate plus lots of interactive options for driver

— valewildcatt

★☆☆☆☆ United States · v2.76.0 · 20 Mar 2025

CANNOT LOG IN AFTER PAYING

If i could give 0 starts I would. I went to make an insurance policy and it let me go through every step including payment, only to find out (after payments have been setup and processed) that I cannot log into my account because I have to verify it. Ordinarily this wouldn't be a problem because you would just go to your email and do the extra step and move on with life. Unfortunately though, these ingenious scammers made it so not only did I not receive this critical email, but I cannot find anywhere where I can ask them to resend it. Thus I am now left with the insurance payment every month where I can never even cancel it because I CANNOT EVER LOG INTO MY ACCOUNT. Not only this, but I cant even make use of the insurance IM APPARENTLY PAYING FOR FOR THE REST OF MY LIFE because in order to access the proper documentation, I would have to log into my account which I CANNOT DO.

— lennihamcheese

★★★★★ United States · v3.5.0 · 27 May 2026

Best app

The way how the app is made made more interesting manage you score on everything

— Mo!o

★☆☆☆☆ United States · v2.71.0 · 8 Jan 2025

Horrible

One star is more than they deserve. Absolutely horrible coverage and service with no one able to answer questions.

— Disappointed w low road

★★★★★ United States · v3.5.0 · 27 May 2026

The best

This is the best insurance. If you’re tired of paying outrageous monthly fees, then change over to the winning team. There’s no time for loosing in life. Thank you HiRoad for always supporting my every need.

— Noonemademe

★☆☆☆☆ United States · v2.71.0 · 2 Jan 2025

Points

You need to fix the points it been wrong when people are driving at their speed limits .. and all others are way off

— kittyeyez5

HiRoad® Car Insurance FAQ

Is HiRoad® Car Insurance free?
Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
Does HiRoad® Car Insurance have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to HiRoad® Car Insurance?
Esurance Mobile (4.8 from 208,992 reviews), Desert Financial Mobile (4.8 from 71,468 reviews) and OneAZ Mobile Banking (4.8 from 28,193 reviews).

HiRoad® Car Insurance download

Last updated 1 month ago.

HiRoad® Car Insurance sells in 1 country. It was released 8 years and 11 months ago, on 4 Nov 2017. It holds a 3.7 rating from 285 reviews.

Supports 1 language: English.

How much does HiRoad® Car Insurance make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full HiRoad® Car Insurance analytics Revenue and downloads month by month, all 1 countries split out, and every product's share and trend