Esurance Mobile
How much does Esurance Mobile cost?
Prices are current as of 12 Sept 2026.
Esurance Mobile has no in-app products on record in the United States.
10+ alternatives to Esurance Mobile
| Esurance Mobile |   The General Insurance App |   Root: Better car insurance |   Nationwide Mobile |   Jerry: Insurance & Car Care |   Farmers Insurance Mobile |   Clearcover Car Insurance |   Just: Affordable Car Insurance |   OCHO Affordable Car Insurance |   Car Insurance Quotes - Get Dan |   Insurify - Save on Insurance | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.7 | 4.7 | 4.7 | 4.7 | 4.8 | 4.7 | 4.4 | 4.7 | 4.8 | 4.3 |
| Reviews | 209K | 227K | 73K | 70K | 30K | 27K | 17K | 2.3K | 1.4K | 156 | 120 |
| Released | 2010 | 2018 | 2015 | 2009 | 2017 | 2010 | 2018 | 2020 | 2023 | 2024 | 2022 |
Esurance Mobile reviews
4.8 out of 5, based on 208,992 reviews.
What people like
- Roadside assistance arrives very fast.
- Customer service is friendly and kind.
- Easy to file claims online.
What they complain about
- App crashes or lags often.
- Login fails or forgets passwords.
- Never receives security codes.
2017 Challenger
We had a flat tire and needed the spare put on. Total time from first contact to completion was approximately 21 minutes! Now that’s what I call service. !!!!
Scam
I was given an car insurance without a driver !! They assured me it was fine !! Few months later after taking thousands of my money !they told me that i couldn’t have my insurance without an driver license? Even tho they were very fine with that at the beginning.. do i get my money back since i was played ?
Its not a bad app
It’s not bad. But it’s also not good. You try to do a road side assistance request on the app. It keeps loading then says it can’t complete it. You need to call. The number they give you send you to a representative that isn’t with esurance. They transfer you. Then you get someone who transfers you again. They need to put the direct esurance line number. I’m still on hold 20 minutes later and only talked to two people who transfer me. Lord the roadside assistance is a waste of money.
Very limited app
I can’t add other family members so that they too have the option to get roadside assistance if I am unavailable. Chat option is completely useless, it doesn’t understand the simplest prompts and gives no option to contact a real person.
Payment screen crashes app
Can't make any changes. Have tried a clean install and restarting my phone.
Road side assistance and customer service.
I am so glad I switched to Esurance. The app is easy to navigate and the customer experience has been amazing. The employees are competent, kind and friendly. It is so hard to find that these days.
Worst app ever
This app used to work. It has stopped being an efficient way to manage your policy for over a year and I’m honestly ready to switch companies simply over this annoying factor. It never takes your password. There is no easy button to make payments. It is the most complicated useless app I have ever used.
Does exactly we need it to
Esurance makes managing my insurance so much easier! The app is user-friendly, with clear navigation and access to everything I need, from policy details to ID cards and claims. Filing a claim is straightforward, and the updates keep me informed every step of the way. My only reason for giving four stars instead of five is that the app occasionally lags or crashes, which can be frustrating in urgent situations. That said, the customer service team is helpful and responsive when I need assistance. Overall, a solid app that simplifies insurance management!
Have to wait 24 hours to sign in after changing password
The app itself is pretty helpful. 4/5 stars. However it loses 2 more stars because when you change your password the app becomes unusable for 24 hours. You can still use the website, just not sign in in the app.
It does what it’s supposed to
The Esurance app gets the basics done, but there’s room for improvement. It’s user-friendly and straightforward for managing policies, accessing ID cards, and filing claims. However, it can be glitchy at times, with slow loading screens or crashes when trying to update information. The claims process is decent, but it lacks real-time updates or clear timelines, which can be frustrating. The payment section is functional but could be more intuitive, especially for setting up autopay or editing billing preferences. Overall, the app is helpful for essential insurance needs but could benefit from some performance tweaks and feature upgrades to make it more reliable and efficient.
Very impressed
I was very impressed with the quality of roadside assistance I received from both customer service and from the person that they sent to get my car back on the road. If I could rate higher than a 5 I would say the service was a 10.
Can’t login in
Doesn’t allow me to log in. Really inconvenient considering someone just rear ended me. I don’t get the texts or emails to authenticate my account. Fix it please!!!!!
Issues with app in App Store after update
App did not recognize my information at login so had to go in through website , please fix
Can’t login, big problem if I was pulled over by a cop.
Policy is great. The application was great. It started off by me having Face ID enabled. Then I changed my PW. Everytime Face ID was enabled it would enter my old password. I disabled it and then would manually enter the new and correct PW. So annoyed with not being able to use faceId, I deleted the app and reinstalled it. Now I cannot access the app even with the correct PW used. Nothing has changed. I get an error that the Login/PW was incorrect. So I changed my PW. Still the same problem. Tried web and that doesn’t work. Like what is happening, this doesn’t make any sense
couldn’t ask for more
Esurance has been great, I’ve been using them for years and haven’t had any issues with their customer service.. I’ve heard of other insurance company’s jacking up the premiums every renewal, but Esurance has been great by not doing that so far and I mean I’ve had them for a while now. I couldn’t ask for a better insurance company right now.. I’m a real person btw LoL
Authenticator doesn’t work
App constantly asks for multifactor authentication but never sends codes. You have to call and then they’ll tell you it’s related to a system update. What is the point of a mobile app that you have to call and then to gain access to?
Sicara Evans
I’ve been with Esurance for some years now, I absolutely love this insurance company. I’m definitely a satisfied customer they for sure deserve a five star rating.
Sorry, we have encountered an error
You'd think with all the money we pay for car insurance we would have an app that works.
Roadside Assistance
Used the roadside assistance option today to get my car towed and it was a good experience. The app is easy to use and provides up to date notifications via text messages so you don’t have to keep coming back to the app. I even needed to change the time given that the vehicle would be picked up and that was also easy to communicate.
Not A Big Fan
-Never receive any notifications that are enabled in the app (payment updates, renewals, etc) -It won’t update my finger passcode after updating it multiple times. So I have to manually put the passcode in. -Keeps crashing after multiple updates.
Easy to use app
Really helpful when needing a tow thanks
Cannot access
To log in it requires a 6-digit code but it never sends the code. Tried text, email, then text again. Waited several minutes each time to see if the code would arrive. App is useless if you can’t access it.
Roadside assistance
I hit a pothole with my Volvo S60 and blew out my low profile Perelli tire in the front it ripped the sidewalk 3 inches up. I was able to pull over into a bank parking lot and go to the app for assistance. Super easy clicked on roadside assistance and within 30 minutes they were there to change my tire put my spare on and I was on my way! Could be happier with the service. I have to write the state a letter about the road. There’s no way I’m the first one having an issue, but that’s another story. Thanks again Esurance…. you saved the day!!!!
Broke it
Can't log in, repeatedly says slow internet connection. Nothing wrong with connection.
Actual garbage
This app is actual garbage, it never works in an emergency. I have been trying to log in for over an hour and it keeps saying “sorry, we have encountered an error. Let’s try that again”. Well gee, it’s not like I am stranded on the road or anything. Thanks. Doesn’t even say what the error is. And on the off chance it displays something different, it says “so sorry, the connection is just not strong enough. We hope you’ll try again later.” … yeah, I’ll try again LATER even though I need help now. Also, how is the connection not strong enough when literally every other app on my phone is working just fine? I will never recommend using them in a situation where you need help asap. I probably wouldn’t recommend them at all. The employees I’ve interacted with are all very nice but this app is just awful and has not been helpful to me. And if you call support, a robot tells you to download the app and use that…
Password field does not save password after successful login with new password.
Password field saves old password and is not updated after login with new password. Same behavior after app is removed and reinstalled.
Esurance Mobile FAQ
- Is Esurance Mobile free?
- Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
- Does Esurance Mobile have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Esurance Mobile?
- The General Insurance App (4.7 from 227,497 reviews), Root: Better car insurance (4.7 from 73,139 reviews) and Nationwide Mobile (4.7 from 70,484 reviews).
Esurance Mobile download
Last updated 2 months ago.
Esurance Mobile sells in 1 country. It was released 16 years and 5 months ago, on 22 Apr 2010. It holds a 4.8 rating from 208,992 reviews.
Supports 1 language: English.
How much does Esurance Mobile make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.