Shinkansen smartEX App
No in-app products collected for this app.
| Rating | |||
|---|---|---|---|
| United States | 66%560 | 1.67 | |
| Australia | 15%130 | 1.62 | |
| Canada | 6%52 | 2.00 | |
| Singapore | 4%38 | 2.03 | |
| Hong Kong | 4%31 | 2.19 | |
| Malaysia | 2%21 | 1.57 | |
| Thailand | 2%14 | 2.57 |
Description
▼With the EX app, you can:
Reserve Shinkansen seats through the app easily
Discount for early booking
Reserve Shinkansen seats up to 1 year in advance
You can make as many changes as you need, free of charge, before getting on the train
Reserve a set of Shinkansen seats and hotel rooms!
Reserve activities, hotels and car rentals!
Select any seat from the seat map (*reserved seats only)
Information on services available in stations and trains
You can log in quickly by using fingerprint authentication.
(only for compatible models)
▼ Main features
Membership registration
Purchase ticket/Reserve seats (time designation, train name designation, easy free seat reservation)）
Confirm reservation
Change and refund reservation (reducing the number of persons)
Display purchase history and receipt
Check, change member information
Display QR-Ticket for boarding
Designate or register IC card for boarding
Service status information (Link)
▼ Notes
Membership registration is required to use this app. For registration, personal information is required, such as member name, date of birth, and a valid credit card, etc.
Ticket purchase (reservation) payment will be taken from the credit card registered on the account.
-- You need to register or designate IC card for public transportation (*) to travel ticketless with IC card.
(*) Kitaca, PASMO, Suica, manaca, TOICA, PiTaPa, ICOCA, Hayakaken, nimoca, SUGOCA
You need the pickup code to pick up tickets from ticket vending machines, etc., at main stations of Tokaido Sanyo Kyushu Shinkansen, such as Tokyo, Kyoto, Shin-Osaka, Hiroshima, Hakata, Kumamoto etc.
Please do not use this app to make a seat reservation for Japan Rail Pass.
This service is available only in English.
For more details on this service, please see the website.
*The email address below is for inquiries about application specifications. Please note that we cannnot answer inquiries about the service.