FASHIONPHILE
Shop. Sell. Repeat.
How much does FASHIONPHILE cost?
Prices are current as of 8 Sept 2026.
FASHIONPHILE has no in-app products on record in the United States.
10+ alternatives to FASHIONPHILE
| FASHIONPHILE |   Gilt - Shop Designer Sales |   The RealReal - Buy+Sell Luxury |   Mytheresa: Shop Luxury Brands |   CETTIRE |   The Luxury Closet - Buy & Sell |   FWRD |   1stDibs: Shop Antique & Modern |   ShopThing: Shop Luxury Deals |   Neiman Marcus | Luxury Fashion |   Bergdorf Goodman | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.9 | 4.9 | 4.8 | 4.7 | 4.7 | 4.7 | 4.9 | 4.9 | 4.7 | 4.4 | 3.4 |
| Reviews | 5.8K | 151K | 92K | 63K | 35K | 21K | 15K | 14K | 5.4K | 5.2K | 295 |
| Released | 2018 | 2009 | 2013 | 2011 | 2022 | 2016 | 2013 | 2015 | 2021 | 2014 | 2019 |
FASHIONPHILE reviews
4.9 out of 5, based on 5,806 reviews.
What people like
- Customer service staff are genuinely helpful
- Product descriptions are accurate and detailed
- Selection includes hard-to-find luxury items
What they complain about
- Items often rejected as fake with no reason
- App constantly logs you out while browsing
- Loads are painfully slow and frustrating
- Photos frequently fail to display correctly
Amazing!
I love this app and store! I find amazing finds every day, great customer dry, highly support and recommend.
Mess
Ever since they did a major haul of this update, it simply doesn’t work well at all. The profile page doesn’t work, it looks like it’s going to load and doesn’t, there’s so many different aspects of that page that doesn’t work. I cannot look at my purchases and I cannot even look at my selling activity. I have to use my web browser instead of the app. They spend all this time using celebrities to sell goods, but cannot spend the time to on making the app less trash.
Technical problems
Since the update I am unable to add items to my wishlist.
App Glitches
The app has an issue where if you start clicking on different products, and then try to go back to the previous screen, it glitches and is just a blank screen. You then have to restart the app and start scrolling from the top again. I would’ve just spent a good 30 minutes going through the app but it’s too glitchy
Great app
I love the app and it makes the purchase process easy, it does go blank a lot or glitches out.
Glenn in NYC flagship store
Glenn is awesome, super helpful!!
The worst
This app is absolute dogshi. Why does it sign me out everytime I close the app. Why does I need to email verify every time i open the app and resign. Awful weird ux things. Devs fr this app need to be seriously questioned.
New app has issues!
New app (Oct 2025) is slow and clunky. Loads slowly. The heart icon is gone from each page. Photos are hard to scroll through and hard to zoom in on.
App updates terrible
This is a review of the app, not Fashionphile as a company. The app has gotten terrible. Been using it for years and never had issues until this year, where it’s gone from bad to worse. Links within purchases do not work (tracking links, certificate of authenticity, etc). Everything is very very slow to load. Unable to create and save searches (this doesn’t work anymore on the website either). Whoever FP hired for their web and app support needs to be fired.
Better before big update
I used to love scrolling in the app hunting for the next diamond and after the last bug update (months ago now) the app is useless. I’m logged out every time I want to browse my saved items and the app takes way too long to open. Just sitting there with a “curating your experience” message. Sorry but please make this better because I can’t use the app anymore.
Happy Customer
Always satisfied with my FASHIONPHILE orders!
Terrible Company
Very disappointed with my first experience selling with this company. I sent them my luxury bag and they are claiming it is "fake" when it is in fact not. Wasn't even informed on the reasoning as to why they believe it to be fake and are requesting I pay them $75 to send my item back and if I don't they keep it! Which I was not made aware of this and as I first time seller I had no idea! Other companies do not demand absurd amounts of money while holding your items hostage!!! Horrible business! I've had much more pleasant experiences with Rebag! Seller beware! Customer service is a joke and they will not answer me! I'm not paying $75 to have my own property returned to me! Shady business!
Sign in issues
The app works but when you go to log in, a try later error appears. login credentials not working
Constantly refreshing
I can’t view the entire inventory of an item because the site or the app will constantly reboot to where it either takes me back to the top of list or back to original search without filtered selections.
Phone Overheating
My phone starts heating up every time I open the app. I love using it but within 2 min of using it my phone gets warm.
quality finds
always a great value on a quality product! So many hard to find items, never disappointed
app glitches
the app is literally always glitching. i love fashionphile but the glitches are a huge disappointment and im constantly being logged out the app
SO bad
I love FASHIONPHILE as a company, but the app needs fixing. It crashes out every 5-10min while I’m shopping and I have to start all over again. This has been a consistent issue for a long time. The app just goes blank midway through whatever I’m looking at. PLEASE fix your app.
My Favorite Preloved Go-To !
Absolutely love Fashionphile ! Best selection of luxury items that are quality and as described. I have been purchasing since 2019 until now 2026 and I am still a very happy customer. Easy returns if needed and love the Luxury Reserve option. Bravo Fashionphile ! ❤️
Won’t give me my money
Going on 3 weeks and they still haven’t fixed the issue of me not being able to cash out my wallet on their app and on their website. Tried everything they recommended, nothing works. They have my items already and probably listed them for sale, meanwhile I can’t even cash out the money owed to me. They’re also horrible at follow ups. I have to constantly reach out to see if they fixed the issue.
Even after recent bug fixes the app sucks
Constantly having issues loading pages etc
Love the store, this upgraded app is awful and doesn’t work
As the title mentions, I adore FP but this new upgrade to the app has left it virtually unusable. Nothing populated so it just spins and spins trying to open the page. Very frustrating:(
Can’t load up saved search
The phone app needs a serious update and fix the bug! Saved search can’t load and showing it’s empty! It has been months already, please fix it !
Password and login
I am constantly asked to login and then I’ll login and immediately be asked to login again, but then it’s actually trying to reset my password. And then I’ll double check and I’ll be logged in, but I can’t save anything to my favorites and it will prompt me to login again. It’s like I can never get 100% logged in even if I can see all my account info. It makes the app feel unusable.
Christian Dior Card Holder
I am SO excited that Fashionphile offered this sold out Christian Dior Lucky Blue Star Card Holder today. I was literally just thinking about requesting it from Dior if/when it came back into stock. It will go perfectly with my brand new Dior Paris 1947 Lady Dior Mini I just received on Tuesday from Fashionphile. I call this fate. Fashionphile keeps amazing me over and over. Hands down the BEST Fashion/Luxury company to purchase from, sell to and resell to. Absolutely amazing.
Fix Your App
You used to be able to scroll pages and pages. Filter by color, designer etc. Without the app crashing. Now it crashes before you make it throughout the first page of looking at bags, slugs, or jewelry. You constantly must start over or remove app and reinstall. Makes the shopping and buying experience horrible!!!
Please fix
Seriously guys, I could scroll this website for hrs with no issues. Now everything takes forever to load, saved searches show every blue moon— not consistent. Sometimes the back button will completely clear your search, rather than return to previous page, the loading…THE LOADING. It’s absolutely insane!!! Whatever you changed! Put it back!!! This app was not like this a month ago!!! I would scroll this app like it’s social media. Now I’m close to deleting it off of my phone. Driving me mad!!
K35 Orange 2015
Talked with Customer Service and helped me decide to purchase this gorgeous handbag. Thx
Hate the new version!
I cannot possible overstate how much I despise the new Fashionphile app. It constantly logs you out, even after mere minutes of browsing. The slightest glance at something makes the search results reload. And it is SO SLOW. Bring back the old version. It was 1 million times better than this!!!
Terrible App
Terrible app. I have to login every time I open the app, and it almost always glitches in some way; usually it says I have nothing saved in my favorites, or makes me log in 3-4x before it sticks. Just use the website, or spend $20 more and buy the product new.
Great quality products
Very pleased with the service and quality bags
What’s with constantly having to sign in???
Every few days I have to resign in, it won’t recognize my face. It’ll make me change my password, I have to get to my email to get the code and then I have to come up with a new password. What the heck??? So much work, all the freaking time!! Quit signing me out!!!!!!!!!
def just use web browser for purchases
if you wanna make a purchase the app is too slow to load.. just use the web browser .. which is still slow on friday deal drops.. but better than app
Long time client and customer
Great company to work with, description of bags is perfect accurate
Don’t waste your time
This app is a scam. There’s no real time tracking in the app. You’re supposed to just trust them with your items. I had to chase them for any answers. My items got sent to a “residential” address and now they want money to send my items back. Such a waste and I wish I never used them. Seriously think twice.
Company is great. App has been glitchy for years…and is a nightmare
I’ve made a few purchases from FASHIONPHILE and have been impressed with the products, condition and service. I have limited my shopping as of late as the app has been glitchy for years despite keeping all of my software up to date- it will close randomly, log you out mid-session despite not leaving the app (and losing your place among a search of 1000s of items) and worst of all it regularly (9.5 out of 10 items) won’t show pictures of the items, or will only display one or two of the 10+ posted on the listing. Not sure what the point of having an app is if you still have to research on the website which can also have the picture and logout issues. I wish I could say it’s user error, but having the most up to date Apple devices and software don’t help. Please fix these issues - it has caused me to look and buy from elsewhere due to these issues and I know I’m not the only one.
FASHIONPHILE FAQ
- Is FASHIONPHILE free?
- Yes. The app is free, in all 146 countries it sells in, and it sells nothing inside it.
- Does FASHIONPHILE have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to FASHIONPHILE?
- Gilt - Shop Designer Sales (4.9 from 150,739 reviews), The RealReal - Buy+Sell Luxury (4.8 from 92,322 reviews) and Mytheresa: Shop Luxury Brands (4.7 from 62,880 reviews).
FASHIONPHILE download
Last updated 1 month ago.
FASHIONPHILE sells in 146 countries. It was released 8 years and 1 month ago, on 23 Aug 2018. It holds a 4.9 rating from 5,806 reviews.
Supports 1 language: English.
How much does FASHIONPHILE make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.