AES Student Loans
FinanceEducation

AES Student Loans

Avereo

How much does AES Student Loans cost?

Prices are current as of 12 Sept 2026.

AES Student Loans has no in-app products on record in the United States.

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Rating / 54.64.54.64.44.84.84.22.84.02.53.0
Reviews17K103K47K39K24K3.2K691166113314
Released20162016201620202021202020222022202220212023

AES Student Loans reviews

4.6 out of 5, based on 16,647 reviews.

What people like

  • Simple and easy to find everything
  • Good for making payments on the go
  • Easy to navigate once you are in

What they complain about

  • Login fails even when info is correct
  • Face ID and saved passwords do not work
  • Hard to pay amounts other than what is due
  • App glitches and buttons get covered by keyboard
★★★★★ United States · v6.0.0 · 31 Jan 2026

Loading

Won’t load. Font way too big

— RobinFio

★☆☆☆☆ United States · v6.0.3 · 9 Sept 2026

Need Face Recognition for Login

You don’t have it, so it takes me twice as long to pay you.

— Jqueazy007

★★★★☆ United States · v6.0.3 · 10 May 2026

Bug in account creation

I was going through the process of creating an account for myself. I arrived at the step where I put in the verification code and it did not work. It responded in an error when the code was correct. I proceeded to send another code which resulted in an ongoing buffering page. This review is not meant to put the app down but provide a fix if not seen.

— Kayla jam

★★☆☆☆ United States · v6.0.2 · 12 Mar 2026

Use

Setting the dollar amt is difficult to change.

— 12355)7890

★★★☆☆ United States · v6.0.3 · 5 Aug 2026

Mobil App has issues

The Mobil app is a little hard to use. The type is large and doesn’t fit on the screen, and it requires moving the app around to find the buttons.

— The Northern Rev

★★★★★ United States · v5.2.3 · 27 Oct 2025

App is Easy to Use

I can make payments on my student loan at my fingertips using the app.

— cupcakequeen36

★☆☆☆☆ United States · v6.0.3 · 7 Jul 2026

Awful App

It doesn’t remember your phone. The Face ID doesn’t work. You have to sign in every single time! Get with it and actually get someone that knows how to develop apps.

— Ricky2541

★★☆☆☆ United States · v5.4.0 · 17 Nov 2025

Glitch

There’s a glitch in the phone app that won’t allow me to type the “set any amount” option. The key board gets in the day and I can’t click set. Very annoying and impossible to use this way.

— Glitchy123!

★★★☆☆ United States · v5.2.3 · 1 Nov 2025

Logging out problems

The app is pretty easy. My only issues is when I save password and Face ID it tells me every month the information is not right. So every month I have to change the password quit frustrating.

— M782000

★★★★★ United States · v5.2.3 · 15 Aug 2025

Great app

The app works great and I never have any login issues or payment transfer issues.

— MarkSS2017

★☆☆☆☆ United States · v6.0.3 · 8 Jun 2026

Doesn’t work

I just created a login and it didn’t recognize the verification code. Now, I can’t login at all, it gives an error “Something went wrong. The app is not responding. Try your request again or come back later.” I’ve tried over several hours and have the same issue every time.

— sweetjen951

★★☆☆☆ United States · v5.2.3 · 14 Oct 2025

Payment

If you are trying to make a payment for anything other than the amount due the app is not convenient. Once you have completed entering the amount you cannot get rid of the keypad to get to the Set button. Even if you drag up to reset the screen and it goes away, as soon as you release the swipe to make it go away the keypad is back covering the set button. If you have an app you should test all parts and it should work without having to jump through hoops.

— Thinking gal can

★★★☆☆ United States · v5.2.3 · 29 Jun 2025

It ok

App is simple. However, it is very difficult to pay any other amount than what is due. Because of how the app works on the phone. And nobody at AES seems to care or check it out when you tell them.

— The Scharlau's

★★★★★ United States · v5.2.3 · 29 May 2025

Man

Excellent service

— Mr. Pishi

★☆☆☆☆ United States · v6.0.3 · 2 Jun 2026

Log in

I am not a fan of the new log in page. The old way saved my user name and all I needed was my password. It was so much more convenient to use.

— Military Parent

★★☆☆☆ United States · v5.2.3 · 3 Oct 2025

Glitchy

App doesn’t work half of the time. Face ID doesn’t work. And trying to tap on anything will make the app glitch.

— 1234Rachal

★★★☆☆ United States · v5.2.3 · 22 Apr 2025

App need work

I can’t get past the log in page even though I have entered everything correctly.

— The Joe T.

★★★★★ United States · v5.2.3 · 26 Apr 2025

Very easy and straightforward

This app is so simple to the point. You know exactly where to find everything and there’s zero confusion about which account you’re paying or paying out of. I would definitely recommend it to anyone with an AES account.

— Xtina_estrada

★☆☆☆☆ United States · v6.0.3 · 10 Apr 2026

Sucks

App is glitchy and doesn’t respond. Phone is up to date

— Paulie Nuts

★★☆☆☆ United States · v5.2.3 · 27 Sept 2025

Updates have made app inoperable & frustrating.

Whenever the company switched over to new contractors, I’ve had nothing but issues with logging in. Many of the issues have been resolved. However, even though I’ve given the app access to use face analytics to open, it never has worked. I always have to enter my password anyways. Aside from that, the app is easy to navigate and easy to make payments.

— Disappointed one 2

★★★★★ United States · v5.2.3 · 23 Apr 2025

Easy access

Easy to use!!

— Micahjavaun34

★☆☆☆☆ United States · v6.0.0 · 31 Jan 2026

Bad

I tried to make an account which allow me to make an account, but when it was time to sign in, it did not allow me to sign in at all. Is there something went wrong with the app but it wanted to ask me what my Social Security number was again. I do not trust this app.

— jameca06

★★☆☆☆ United States · v5.2.3 · 17 Sept 2025

Hate the login process from the app

Face ID don’t work and pw won’t populate from my authenticator app,

— jaybuck24

★☆☆☆☆ United States · v6.0.0 · 21 Jan 2026

I can’t get in to my account at all now!

This upgrade is completely ineffective. I’ve tried multiple times and never get an email code or a text code. I’m completely frustrated.

— tig3431

★★☆☆☆ United States · v5.2.3 · 10 Sept 2025

Loan payments

It’s too hard to change the amount of money to a higher amount on the monthly payment.

— gato primo

★☆☆☆☆ United States · v6.0.0 · 18 Jan 2026

Terrible UI/UX

I am fully convinced there is ZERO testing done on this app. When I first downloaded it, I couldn’t even fully type in fields. There is no return button on the keyboard and the keyboard covers what you are typing. Just recently updated the app and for whatever reason my credentials weren’t automatically filled in and couldn’t use Face ID. Awesome! Then when trying to login, I am told my credentials are wrong and that I need to update my account. Went to go type in all my account info to change my password, I hit next, a loading icon appears for one second and nothing happens. No text box, no indication, no page change, nothing. This app is so unbelievably bad that it makes me want to refinance my loans through someone else.

— Jxjsbxiab

★★☆☆☆ United States · v5.2.3 · 17 Jun 2025

Log in on iPhone

Please update the login screen. FaceTime doesn’t work and my saved passcode don’t populate

— Itsangrydexter

★☆☆☆☆ United States · v5.4.2 · 15 Jan 2026

Trash

AES is trash

— Matt5189

★☆☆☆☆ United States · v5.4.2 · 5 Jan 2026

Worst App ever?!

You try to login…enter your password, then it asks for the last for of your ss#, last name & DOB. Literally 9 out of 10 times it comes back with the message “this information does not match our records.” WTF!? It has been this way for years. If you go to the website & enter the same info, it works just fine. It has been this way so long, that it really seems intentional. How do you not fix this over a period or years?????

— hip9000

AES Student Loans FAQ

Is AES Student Loans free?
Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
Does AES Student Loans have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to AES Student Loans?
Sallie Mae (4.5 from 103,154 reviews), MOHELA (4.6 from 46,768 reviews) and Carbon: Mobile Banking & Loans (4.4 from 38,824 reviews).

AES Student Loans download

Last updated 6 months ago.

AES Student Loans sells in 1 country. It was released 10 years and 2 months ago, on 23 Jul 2016. It holds a 4.6 rating from 16,647 reviews.

Supports 1 language: English.

How much does AES Student Loans make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full AES Student Loans analytics Revenue and downloads month by month, all 1 countries split out, and every product's share and trend