MTA TrainTime
Railroad tickets and trips






How much does MTA TrainTime cost?
Prices are current as of 10 Sept 2026.
MTA TrainTime has no in-app products on record in the United States.
10+ alternatives to MTA TrainTime
![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.9 | 4.8 | 4.6 | 4.9 | 4.6 | 4.7 | 4.8 | 4.7 | 3.8 | 3.7 | 2.2 |
| Reviews | 216K | 274K | 159K | 57K | 41K | 15K | 11K | 6.1K | 4.5K | 555 | 250 |
| Released | 2016 | 2013 | 2010 | 2017 | 2016 | 2018 | 2011 | 2015 | 2013 | 2011 | 2018 |
| Monthly price | — | — | $3.99 | — | $6.00 | — | — | — | — | — | — |
| Annual price | — | — | $9.99 | — | $39.00 | — | — | — | — | $4.99 | — |
| One-time price | — | — | $25.99 | — | $89.99 | $2.99 | — | — | — | — | — |
The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest. Plans fewer than four in ten of the priced apps sell are left out.
MTA TrainTime reviews
4.9 out of 5, based on 215,580 reviews.
What people like
- Easy to use and very fast
- Clear layout shows train directions well
- Reliable for checking train times
What they complain about
- Privacy concerns about phone number requirements
- No refunds for accidental purchases
- Login issues and OTP failures
- Threatening emails if tickets aren't activated
App is great!! at taking your money
Non refundable tickets and surcharges that are straight up robbery. Unreliable service and trains that stop halfway through the platform then leave. The mta is robbing us all
Terrible policies and app
Check out the average score of this app in 2026. Averaging just aver one star and MTA leadership doesn’t care because of its monopolistic hold on commuters. No company could treat their customers like this and continue to operate. Janno Lieber should learn to listen to customers. Your fare policies penalize the rule followers. Scammers will always scam. You are not reducing fare evasion.
Does the trick
Looks a little dated and clunky (doesn’t everything in New York?) but seems to be reliable and hasn’t let me down yet!
Really
Be careful of the threatening emails from the MTA if you don’t activate your ticket before getting on the train. I was running late and just made my train. As I sat down and before the train left the station I activated my ticket, but I still got a threatening email. Really MTA?
location
i know this is my fault but this app should really know my location and auto select the closest station to be the departure point. i CONSTANTLY miss trains because i forget to invert the stations i am leaving from and arriving to.
Very helpful, no issues
This app is easy to use and has a pleasant appearance. Everything loads easily. Things like the day pass ticket are well explained. It is very helpful that you can see a layout of the train. It’s also helpful that the full schedules are linked in the settings
Terrible
Terrible
Needs improvement
MTA should provide refunds, especially for newer riders that made avoidable mistakes. It shouldn’t hurt to be more considerate for daily passes, especially if you simply bought another one by an accident.
Out raged
So they hack the fare up and you would think Ohok after a certain amount of rides you get a free tick. Your ticket doesn’t last long. It’s a rip Off especially when you don’t have to be back to work within the 13hrs they give you to use it.The free ticket should at least expire after 48 hrs
Great app
The team at MTA really knows what they are doing with software. Their apps are easy to use and full of relevant information. And the information is thoughtfully laid out with details like arrows indicating train directions or times of connecting trains.
What a PAIN!!!
This app has been absolutely nothing but an absolute pain in my A*$!!!!!!! When I buy tickets, it signs me out right after. And then when I try to sign in so the conductor can scan my ticket, it says it blocked ALL REQUESTS from my device!! Now I wasted my damn money! Why pay if the app isn’t even gonna work??? might as well EVADE THE FARE!!!!! the MTA is trying to DRAIN your WALLETS and YOUR SANITY!!!!!
Very funky policies
You can only purchase 1 ticket in 15 mins to credit towards rewards program. If you purchase multiple, it will not credit it. It is forcing you to purchase right before you ride.
So far… Does what it promises
Only use it to check train times and purchase tickets and it works… So no complaints!
REDEEMING FOREVER
After redeeming a reward, it’s stuck in the “Redeeming” state indefinitely (just showing the loading icon), which prevents me from starting the next 10-ticket accumulation reward program. Please fix!
Frustrated
Tourist traveler. Enjoy the app but it’s not set up for users who do not have a credit card registered in usa.
Annoying
The app can be a little temperamental when you purchase a ticket then the conductor tells you that you have to pay extra because it’s peak! Yet the ticket you would have purchased 2 mins before he gets to you! It’s annoying
Poor Customer Service, Inconsistent Policies
Better to buy a ticket at the ticketing counter - they are refundable up to 30 mins after purchase in the event of train changes/service disruptions, etc. If you buy on the app, they don’t allow changes/refunds after 2 minutes and offer ZERO customer service at all if you run into any issues. Consider it a theft device.
Good app
I wish all apps were as well developed as this one. Simple, fast; just efficient.
Son una Mierda
Antes de que el tren llegue ya te han cobrado más HDP
At.Patricks’s Day Fanansa
They let us go for free cause we were so tripping, absolute mad lad. 10\10 whoever Patrick is he is a gay man; autistic too.
Scammers
Be careful - will charge you fees. Terrible service
Easy
Extremely easy and convenient to use.
Why do you need my phone?
Privacy concerns! You did fine with my email login for years, so why are you invading my privacy by requiring my phone number to buy tickets? Maybe because you want to sell my data?
LIRR review
It’s clear, complete and it works very well! Congratulations
Buggy trash
Holy mother of god the phone otp input doesn't work I can't login it won't let me type!!!!!
Top
Top app !!
Illegally fingerprints your device
Found out today that the app is in violation of Apple’s policy prohibiting fingerprinting devices. After submitting a valid dispute for a ticket the app scammed me out of, the app blocked my device, not just the account, to try to pressure me into dropping the dispute. This would only be possible if the app is in violation of Apple’s policies. Meaning this app is likely also illegally pulling other information from your phone.
MTA TrainTime FAQ
- Is MTA TrainTime free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does MTA TrainTime have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to MTA TrainTime?
- NJ TRANSIT (4.8 from 274,413 reviews), New York Subway MTA Map NYC (4.6 from 159,373 reviews, premium from $3.99) and NYC Ferry (4.9 from 56,547 reviews).
MTA TrainTime download
Last updated 1 month ago.
MTA TrainTime sells in 175 countries. It was released 10 years and 3 months ago, on 30 Jun 2016. It holds a 4.9 rating from 215,580 reviews.
Supports 1 language: English.
How much does MTA TrainTime make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.





