MTA TrainTime
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MTA TrainTime

Railroad tickets and trips

Metropolitan Transportation Authority

How much does MTA TrainTime cost?

Prices are current as of 10 Sept 2026.

MTA TrainTime has no in-app products on record in the United States.

10+ alternatives to MTA TrainTime

MTA TrainTimeNJ TRANSITNew York Subway MTA Map NYCNYC FerryNYC Transit: MTA Subway & BusSubway Time NYCNY WaterwayWanderu: Bus & Train TicketsCiti BikeonTime LIRRRidePATH
Rating / 54.94.84.64.94.64.74.84.73.83.72.2
Reviews216K274K159K57K41K15K11K6.1K4.5K555250
Released20162013201020172016201820112015201320112018
Monthly price——$3.99—$6.00——————
Annual price——$9.99—$39.00————$4.99—
One-time price——$25.99—$89.99$2.99—————

The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest. Plans fewer than four in ten of the priced apps sell are left out.

MTA TrainTime reviews

4.9 out of 5, based on 215,580 reviews.

What people like

  • Easy to use and very fast
  • Clear layout shows train directions well
  • Reliable for checking train times

What they complain about

  • Privacy concerns about phone number requirements
  • No refunds for accidental purchases
  • Login issues and OTP failures
  • Threatening emails if tickets aren't activated
★★★★★ United States · v10.14.0 · 4 Sept 2026

App is great!! at taking your money

Non refundable tickets and surcharges that are straight up robbery. Unreliable service and trains that stop halfway through the platform then leave. The mta is robbing us all

— bjoncredit

★☆☆☆☆ United States · v10.14.0 · 8 Sept 2026

Terrible policies and app

Check out the average score of this app in 2026. Averaging just aver one star and MTA leadership doesn’t care because of its monopolistic hold on commuters. No company could treat their customers like this and continue to operate. Janno Lieber should learn to listen to customers. Your fare policies penalize the rule followers. Scammers will always scam. You are not reducing fare evasion.

— KMS314

★★★★☆ United Kingdom · v8.10.0 · 8 Jul 2023

Does the trick

Looks a little dated and clunky (doesn’t everything in New York?) but seems to be reliable and hasn’t let me down yet!

— Judith The Two Of Us Duo

★★☆☆☆ United States · v10.14.0 · 4 Sept 2026

Really

Be careful of the threatening emails from the MTA if you don’t activate your ticket before getting on the train. I was running late and just made my train. As I sat down and before the train left the station I activated my ticket, but I still got a threatening email. Really MTA?

— lownotes

★★★☆☆ United States · v10.7.0 · 6 Jul 2026

location

i know this is my fault but this app should really know my location and auto select the closest station to be the departure point. i CONSTANTLY miss trains because i forget to invert the stations i am leaving from and arriving to.

— naur-420

★★★★★ United States · v10.6.0 · 16 Jun 2026

Very helpful, no issues

This app is easy to use and has a pleasant appearance. Everything loads easily. Things like the day pass ticket are well explained. It is very helpful that you can see a layout of the train. It’s also helpful that the full schedules are linked in the settings

— Sunbeam3553

★☆☆☆☆ United States · v10.14.0 · 7 Sept 2026

Terrible

Terrible

— Trashbig time

★★☆☆☆ United States · v10.8.0 · 17 Jul 2026

Needs improvement

MTA should provide refunds, especially for newer riders that made avoidable mistakes. It shouldn’t hurt to be more considerate for daily passes, especially if you simply bought another one by an accident.

— Alonzo Cook

★★★☆☆ United States · v10.2.0 · 15 May 2026

Out raged

So they hack the fare up and you would think Ohok after a certain amount of rides you get a free tick. Your ticket doesn’t last long. It’s a rip Off especially when you don’t have to be back to work within the 13hrs they give you to use it.The free ticket should at least expire after 48 hrs

— Beautiful21784

★★★★★ United States · v10.5.0 · 5 Jun 2026

Great app

The team at MTA really knows what they are doing with software. Their apps are easy to use and full of relevant information. And the information is thoughtfully laid out with details like arrows indicating train directions or times of connecting trains.

— E Miles

★☆☆☆☆ United States · v10.14.0 · 4 Sept 2026

What a PAIN!!!

This app has been absolutely nothing but an absolute pain in my A*$!!!!!!! When I buy tickets, it signs me out right after. And then when I try to sign in so the conductor can scan my ticket, it says it blocked ALL REQUESTS from my device!! Now I wasted my damn money! Why pay if the app isn’t even gonna work??? might as well EVADE THE FARE!!!!! the MTA is trying to DRAIN your WALLETS and YOUR SANITY!!!!!

— spwnzr

★★☆☆☆ United States · v10.2.0 · 18 May 2026

Very funky policies

You can only purchase 1 ticket in 15 mins to credit towards rewards program. If you purchase multiple, it will not credit it. It is forcing you to purchase right before you ride.

— kglong

★★★★★ France · v9.9.3 · 25 Apr 2025

So far… Does what it promises

Only use it to check train times and purchase tickets and it works… So no complaints!

— Auntieaintrich

★☆☆☆☆ United States · v10.14.0 · 3 Sept 2026

REDEEMING FOREVER

After redeeming a reward, it’s stuck in the “Redeeming” state indefinitely (just showing the loading icon), which prevents me from starting the next 10-ticket accumulation reward program. Please fix!

— Wjqmichael

★★☆☆☆ United Kingdom · v9.9.2 · 14 Apr 2025

Frustrated

Tourist traveler. Enjoy the app but it’s not set up for users who do not have a credit card registered in usa.

— Tayto&Bailey

★★★★★ United Kingdom · v9.8.4 · 6 Jan 2025

Annoying

The app can be a little temperamental when you purchase a ticket then the conductor tells you that you have to pay extra because it’s peak! Yet the ticket you would have purchased 2 mins before he gets to you! It’s annoying

— Racing roo

★☆☆☆☆ United States · v10.13.0 · 2 Sept 2026

Poor Customer Service, Inconsistent Policies

Better to buy a ticket at the ticketing counter - they are refundable up to 30 mins after purchase in the event of train changes/service disruptions, etc. If you buy on the app, they don’t allow changes/refunds after 2 minutes and offer ZERO customer service at all if you run into any issues. Consider it a theft device.

— NaGu14

★★★★★ France · v9.8.4 · 1 Jan 2025

Good app

I wish all apps were as well developed as this one. Simple, fast; just efficient.

— felixlcs

★☆☆☆☆ United States · v10.13.0 · 31 Aug 2026

Son una Mierda

Antes de que el tren llegue ya te han cobrado más HDP

— guru kaku

★★★★★ Italy · v9.5.0 · 18 Mar 2024

At.Patricks’s Day Fanansa

They let us go for free cause we were so tripping, absolute mad lad. 10\10 whoever Patrick is he is a gay man; autistic too.

— Italian7169+2

★☆☆☆☆ United States · v10.13.0 · 28 Aug 2026

Scammers

Be careful - will charge you fees. Terrible service

— Fkdodjcjskckv

★★★★★ Canada · v9.1.0 · 14 Nov 2023

Easy

Extremely easy and convenient to use.

— a_Doug

★☆☆☆☆ United States · v10.12.0 · 24 Aug 2026

Why do you need my phone?

Privacy concerns! You did fine with my email login for years, so why are you invading my privacy by requiring my phone number to buy tickets? Maybe because you want to sell my data?

— tunekcc

★★★★★ Italy · v8.4.1 · 5 Dec 2022

LIRR review

It’s clear, complete and it works very well! Congratulations

— sp5665

★☆☆☆☆ United States · v10.12.0 · 21 Aug 2026

Buggy trash

Holy mother of god the phone otp input doesn't work I can't login it won't let me type!!!!!

— fjalkdj

★★★★★ Italy · v3.1.8 · 30 Jun 2016

Top

Top app !!

— Il tega

★☆☆☆☆ United States · v10.12.0 · 20 Aug 2026

Illegally fingerprints your device

Found out today that the app is in violation of Apple’s policy prohibiting fingerprinting devices. After submitting a valid dispute for a ticket the app scammed me out of, the app blocked my device, not just the account, to try to pressure me into dropping the dispute. This would only be possible if the app is in violation of Apple’s policies. Meaning this app is likely also illegally pulling other information from your phone.

— Ignoreduser99999

MTA TrainTime FAQ

Is MTA TrainTime free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does MTA TrainTime have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to MTA TrainTime?
NJ TRANSIT (4.8 from 274,413 reviews), New York Subway MTA Map NYC (4.6 from 159,373 reviews, premium from $3.99) and NYC Ferry (4.9 from 56,547 reviews).

MTA TrainTime download

Last updated 1 month ago.

MTA TrainTime sells in 175 countries. It was released 10 years and 3 months ago, on 30 Jun 2016. It holds a 4.9 rating from 215,580 reviews.

Supports 1 language: English.

How much does MTA TrainTime make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 200K
Open the full MTA TrainTime analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend