Freshii






How much does Freshii cost?
Prices are current as of 10 Sept 2026.
Freshii has no in-app products on record in the United States.
10+ alternatives to Freshii
![]() | ![]() | ![]() | ![]() | ![]() | |
|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.8 | 4.5 | 4.4 | 2.4 |
| Reviews | 7.5K | 11K | 606 | 530 | 118 |
| Released | 2015 | 2020 | 2020 | 2016 | 2022 |
Freshii reviews
4.7 out of 5, based on 7,493 reviews.
What people like
- Food is always fresh and tasty
- Easy to customize your meal
- Quick pickup saves you time
What they complain about
- Forces tips on pickup orders
- App crashes or runs slowly
- Hard to find reorder option
- Barcode for points sometimes missing
Very nice
The food was delicious
automatic tipping scam
they automatically add a tip for pick up, a tip for WHAT???
Good healthy fast food
Wish it was a tad cheaper to deliver
Good but Flawed
The app is pretty good but it has some annoying flaws. For example, the app forces you to pay an eco fee for a bag in BC and it somewhat sneakily defaults to adding a tip without an easy option not to tip. The bag should be optional and I shouldn’t have to manually type in $0 to change the tip.
Why auto-select a far delivery location?
There's a Freshii beside my house yet the delivery selection was from a spot not even close to me. Waste my time, the driver's time, and the food arrives cold.
MrsM
I have never had a bad meal from this location! The owner is fantastic, personable and runs a clean and welcoming business.
No tracking
I ordered my food using app. I don’t have no tracking information on this
No Customer Support
No Support to report missing order
Stop defaulting a tip
When placing an order, it’s not cool to default a tip. The default should be zero and and if I want to tip I will. Often I have forgotten about this and now I’m paying $5 more and I’m picking up my own order. This is NOT cool.
Decent app but tip??
It’s a decent app but why does it keep putting a tip in even when I say no tip? Frustrating tip culture.
Love!
Easy to order and easy to change up ingredients & customize.
Broken app
Cannot make an account, get stuck in a loop asking me to update when the app hasn’t had an update in almost half a year and I just downloaded the app
Greatly improved app
The app has a few issues, like quit unexpectedly when selecting my location, but is much better than it was a few months ago.
Automatic tip charged
I selected for pickup and automatically 15 percent tip is charged.
Tip Feature
Great app for viewing however the store often has difficulties connecting with the scannable barcode and processing digital gift cards. When you place an order, it automatically adds a tip when there is no extra service to you, aside from the preparing of the food which you paid for/they are being paid for.
So Easy!
I love using the app to order and then breeze into the counter for a fast pickup!
Cobb salad
They forgot my dressing
Doesn’t allow for protein opt out
Usually I have no issue but for some reason, even with selecting the offered option of “No Protein”, I couldn’t check out until I selected a protein. That’s annoying.
Usually a good app but night now
Couldn’t get the app to work. My son tried on his phone and had the same experience. App kept crashing at every turn.
Lacks key features
The most obvious thing - the ability to reorder your favourite. If I’m loyal enough to download your app, why do I have to recreate my favourite wrap *every single time?* Also, I’m annoyed that tips have been removed from the app - it’s anti-worker.
Cet application est parfaite pour commander en ligne
Je recommande fortement ce restaurant car c’est une super alternative pour manger santé ;)
Very buggy app that does not apply discounts
This app on multiple occasions do not apply discount offers. The app is laggy and responds slowly, often causing order to go through without you intending it (dark pattern lurks in this app). The app also has no way of canceling order. You are forced to contact email support. By that point the store would have made the food and you are on the hook for the payment whether you pick up the food or not
Always FRESH & DELISH!
I appreciate the care that is put into all of my meals. The staff is fantastic and the food is delicious!
Looks good, quite buggy
It took me 6 attempts to reorder a past order. I had to restart the App several times. Writhe this review is tricky because it’s white text on white background because of the messed up UiAppearance I’m guessing? Payment source needs to be selected multiple times. Redeeming credits causes it to crash if I pick MAX.
App review
App is slow
Great app
Great app, easy to use, and the orders are always on time. However one this to note is the coconut water is not available in app only in store.
Cannot log in
I cannot log in. I try to reset password and it tells me to login with a Google account. I do not want to. I want to reset the password on my current account.
Missing items and wrong wraps
Love this place and the old “Tex Mex” (that has chicken) wrap. I was told before to order “Sesame Crunch Roll (that has chicken) AS Tex Mex” to get it off menu. I have done this 3 times since I was told this and turned out fine. Tonight, we got the Steak Texas wrap and was not the “Tex Mex”. In addition we ordered 2 of the OG Energy Bites for snack tomorrow morning for camp we received 1. We still love this place but pretty hangry when the meal was wrong and kiddos have to split these amazing snacks. Still delicious. We will still be back!
App issues after update last week
The barcode is gone, so I can’t earn points. I was told by the owner that I was at least the second person with an iPhone who did the update and lost the barcode off the main screen. How do we earn points now if not ordering through the app?
Love freshii
Fresh, made to order I love it
Rips you off
1. Charges a bag fee even when i am NEVER given a bag with my order 2. Adds a tip automatically and hides it at the bottom
Missing AMEX
Great app use it almost daily. Makes life easy and saves time. Super customizable. Easy to use. Everything GREAT. Minus can’t pay with American Express. Hope they change that
Always delicious
Always yummy
No way to add or use gift cards
Totally useless and frustrating app. No spot to add a gift card to use, so have to go in store to order if you have a gift card. I’m immune compromised and was given gift cards for my birthday so I could order o line and pick up in store. Super frustrating
Great food
Great fresh food from a nearby restaurant, you can easily set up a time to grab your order!!!
Works well
Easy to order and customize my selections.
Points don’t work
Incredibly frustrating to have 2888 points and now be able to redeem them, both in app and in store. False advertising to have big signs up in store promoting an app that doesn’t even work. Do better freshii.
Great spot
Awesome service and always very fresh and neatly prepared!!! Not just stuff thrown in a bowl.
What happened?
The app has gotten so much worse it’s practically useless, not user friendly at all - what happened with the company? The brand looks so tacky and outdated now. Bring back 2021 Freshii!
Freshii FAQ
- Is Freshii free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Freshii have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Freshii?
- Booster Rewards (4.8 from 11,385 reviews), BarBurrito Canada (4.5 from 606 reviews) and Thaï Express Canada (4.4 from 530 reviews).
Freshii download
Last updated 7 months ago.
Freshii sells in 175 countries. It was released 10 years and 10 months ago, on 9 Nov 2015. It holds a 4.7 rating from 7,493 reviews.
Supports 2 languages: English, French.
How much does Freshii make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.



