Pacific Power
How much does Pacific Power cost?
Prices are current as of 12 Sept 2026.
Pacific Power has no in-app products on record in the United States.
10+ alternatives to Pacific Power
| Pacific Power |   Avista |   Republic Services |   Portland General Electric |   Ziply Fiber |   BottleDrop |   HunterIQ |   TDS Home Wi-Fi |   West Coast Self-Storage |   TDS® Mobile |   Clean-zer | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 1.8 | 4.8 | 4.2 | 4.2 | 1.6 | 2.3 | 4.7 | 1.6 | 2.4 | 1.3 | 1.5 |
| Reviews | 181 | 4.2K | 3.3K | 585 | 141 | 108 | 67 | 66 | 29 | 27 | 21 |
| Released | 2015 | 2016 | 2014 | 2019 | 2023 | 2017 | 2023 | 2023 | 2024 | 2024 | 2023 |
Pacific Power reviews
1.8 out of 5, based on 181 reviews.
What people like
- Paying bills is very easy
- Outage map helps during storms
- Checking usage is straightforward
What they complain about
- Face ID forgets you constantly
- Login screen blocks your keyboard
- Password resets never actually work
- App shows wrong bill balances
So Easy a Caveman Could Use It!!
I just paid my bill! It was easy!!! Hurry up and download this app if you use Pacific Power!!!!
Terrible app
Can’t even use the damn thing you’re constantly having to reset passwords that it will then forget the next time you try to use it
Really Needs Updating
1. Face ID - PLEASE make the app store my Face ID for more than a week or two. Most of us pay our bill once a month. And every month it tells me that I’ve been logged out and I need to enter my password. And then every month it asks (again) if I want to remember my Face ID and I say yes. Yet every month I’m logged out again. 2. Amount Due - This doesn’t update immediately after making payment, and like others have mentioned it’s very easy to make a double payment because it looks like the first one didn’t apply. Aside from those two issues, the app is easy to use and has potential. But those same issues have been a problem for *at least* 3-4 years if not longer.
Needs Quality of Life Updates
The “Pay Now” option blends in to the rest of the screen. It needs to actually look like a button. It just looks like text on the page.
Poor logon screen
The app login screen is half used up on my iPhone by pretty pictures that change. The rest of the screen is occupied by the keyboard, which means it is nearly impossible to select the field to type in username and password. Somehow I succeeded, and it provides less outage information than their telephone system. Why bother?
Can’t tell if I paid?
The app doesn’t provide any confirmation of pending payments in the billing page and just continues to show the outstanding balance as a balance due. So if I pay today and then check tomorrow, it still shows as a fully outstanding bill. I’ve had it happen where I accidentally paid twice in one month because the app shows I didn’t pay even though I swore up and down that I did, but because my payment method also didn’t show it yet, I didn’t know I’d already paid. This is obnoxious and shouldn’t be that hard to add a “pending” on there for any pending payments?
Same issue every month
Would rate ZERO if I could. This has been going on for a VERY LONG TIME. Check your dang reviews. People have been saying the SAME THING over and over and over again. This happened EVERY MONTH and EVERY TIME I try to use the app. Face ID doesn't work or save. Forces to use username and password. Password not accepted and it forces you to change it due to "security policies". Try to test password and the email it sends doesn't send the link to actually reset the password. Have to call in order to get a password reset email sent. Log in with rep on phone and all is good. Log out and try to log back in and you're back in the EXACTT SAME POSITION. Same thing happens in the website. I have to change my password EVERY MONTH. WHY!?what in the actual eff are you guys doing? Fix this garbage before people stop paying you at all and go independent from city power
Meh
I can’t sign into the app anymore to view my bill or pay my bills. Worked fine then it said they updated something and I need to change my password which I did and I still can’t sign in
Bad implementation of 2FA
It makes absolutely no sense to make us re-validate FaceID (or, I assume, TouchID) every month. I’m forced to use 2FA for the app, but it expires on a monthly basis. So, every time I use it.
Annoying
The app works fine for checking your usage and viewing/paying your bills. I do appreciate the outage map during extended outages. However, the app never remembers your preference for Biometric logins for more than two weeks, and you have to enter your credentials. Why bother storing a preference for biometric login when it’s gonna break in a couple weeks? This has been an issue with this app forever and it seems like PP doesn’t give a rat’s ash about fixing it.
Use website
This app is the worst payment system I have ever used and their website is almost just as bad. The system never remembers your log in information and always tells you it’s wrong. The password requirements are ridiculous. The Face ID to log in never works and now I tried to reset my password because it’s forcing me to and it says click the link to reset password and there’s no link. Incompetent and lazy. At this point your system sucks because you’re putting profit ahead of usability.
Asks me to reauthorize Face ID almost every time I use the app
The app works fine but it frequently requires me to enter my password because my Face ID authorization has expired. Other apps are able to use Face ID without me having to reauthorize it every week or two, why can’t this app?
Biometrics
What is the point of offering biometrics if you have to give it permission every single time I log in once a month.
Poor quality
Features don’t work as advertised, contact links are broken, it shows incorrect account data, just a sad implementation
Keeps getting worse
I can never get in now. I keep getting an error saying wrong password so I’m having to change my password every time now it won’t even let me do that
Signing in is terrible.
Signing in is terrible, Face ID works sometimes or not at all. What’s the point of having it if it doesn’t work correctly. It’s been like this for years.
App is trash, devs don’t care
Clearly the devs just don’t look at these at all so I don’t know why I’m bothering but I also experience the same issue everyone else does where login is not saved and forces the password to be reset every time. Guess what happens next? The email doesn’t even have a password reset link! It’s not there! Five attempts in a row to reset it (having to type my full email and username every single time) and not one of the emails actually contained the link. Fix your app.
Logs me out everytime
Logs me out everytime
Poor
Every month cannot use Face ID. When trying to sign in manually there is a UI issue preventing you from seeing boxes to enter credentials. Been like this for over a year.
Pacific Power FAQ
- Is Pacific Power free?
- Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
- Does Pacific Power have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Pacific Power?
- Avista (4.8 from 4,208 reviews), Republic Services (4.2 from 3,281 reviews) and Portland General Electric (4.2 from 585 reviews).
Pacific Power download
Last updated 1 year ago.
Pacific Power sells in 1 country. It was released 11 years and 5 months ago, on 27 Apr 2015. It holds a 1.8 rating from 181 reviews.
Supports 1 language: English.
How much does Pacific Power make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.