Vivid Seats | Buy Tickets
EntertainmentSports

Vivid Seats | Buy Tickets

Concerts, Sports & Theater

Vivid Seats LLC

How much does Vivid Seats | Buy Tickets cost?

Prices are current as of 7 Sept 2026.

Vivid Seats | Buy Tickets has no in-app products on record in the United States.

10+ alternatives to Vivid Seats | Buy Tickets

Vivid Seats | Buy TicketsStubHub: Event TicketsSeatGeek - Buy Event TicketsAXS TicketsTickPick: No Fee TicketsGametime - Last Minute TicketsTodayTix – Broadway TicketsPosh – Create & Find EventsTixr - Event TicketsTheatr - Buy/Sell Last-Min TixInsomniac Events
Rating / 54.74.84.94.64.94.74.94.94.84.93.4
Reviews424K1.5M1.1M606K403K286K126K47K14K5K539
Released20152010201220132014201320132021201420222012

Vivid Seats | Buy Tickets reviews

4.7 out of 5, based on 424,461 reviews.

What people like

  • Prices can be cheaper than others
  • App interface is easy to use
  • Support staff can be very kind

What they complain about

  • Fees are hidden until checkout
  • Customer service is unhelpful or slow
  • Tickets might not arrive on time
  • Sells tickets you do not own yet
★★★★★ United States · v2026.137.1 · 4 Sept 2026

Great service

A wonderful every time please continue to be great and continue to keep my experience hassle and scam free and I love the peace of mind protection

— rezn8iv

★☆☆☆☆ United States · v2026.137.1 · 5 Sept 2026

Poor customer service

Only offer chat support. I’ve been waiting 39 minutes for the agent to respond to my initial question.

— Bouldah

★★★★☆ United States · v2026.135.2 · 1 Aug 2026

Great tickets!

Best place to buy last minute tickets!! Super friendly staff

— Kammy1724

★★☆☆☆ United States · v2026.135.2 · 6 Aug 2026

Stick with Seat Geek

I’m normally a Seat Geek Guy, but today I wanted to give Vivid Seats a shot. Very last minute game but there were plenty of options on Vivid. I decided to buy tickets right around game time. Once I made my purchase I was told to wait (normally 15 minutes). At the 15 minute mark I revived a call that the seller backed out. Missed a few innings while I worked out a deal with Brewers ticket office (they felt bad). Long story short…use Seat Geek instead of Vivid.

— Cole from Wisconsin

★★★☆☆ United States · v2026.136.1 · 14 Aug 2026

Pricing

I looked at prices on the app and tickets on the app versus the email that I got. They were two different prices and two different sections of seats. I didn’t understand that.

— Ryley Redfern

★★★★★ United States · v2026.137.1 · 3 Sept 2026

Awesome

Never have an issue with this site. And I get my tickets fast.

— Tab243

★☆☆☆☆ United States · v2026.137.1 · 5 Sept 2026

Very confusing

I was trying to buy tickets for a concert tonight and accidentally chose bid seats over a normal ticketing agency. This has been horribly confusing and using lots of apps and lots of different communications. I opened the vivid app, but the tickets don’t come there they come through Ticketmaster and then that is off of some other old email. You can’t talk to anybody and they won’t tell you where your tickets are. Very confusing very frustrating and not a straightforward experience whatsoever.

— TAF Colorado

★★★★☆ Japan · v128.0 · 30 Oct 2019

クレディットカード

認証されないcardがあるのでそれが不便。

— keithforest

★★☆☆☆ United States · v2026.135.2 · 2 Aug 2026

Love it

Amazing thank you

— Maddiejcat

★★★☆☆ United States · v2026.135.2 · 6 Aug 2026

Concerning

After I used this service, which was great btw, my credit card information was compromised. $50 at Wingstop. Luckily my bank caught it in time. I wouldn’t have made the connection to this app except that I just got a text message from the venue I’m going to with their contact information. I didn’t give permission to hand out or sell my phone number so it makes me think vivid is sloppy with their data. Proceed with caution

— mjvm81

★★★★★ United States · v2026.136.1 · 26 Aug 2026

Perfecto

Una app muy bien estructurada

— JosePaezPhoto

★☆☆☆☆ United States · v2026.137.1 · 4 Sept 2026

Worst App Ever

The worst app ever. Trouble from the second I downloaded the app. Customer service had no idea how to fix issues. Its almost a fraud

— Colorado Listner

★★★★☆ United Kingdom · v123.0 · 27 Sept 2019

Tony Buckley

First time user - All rather painless

— Anglo Irish Tony

★★☆☆☆ Mexico · v2026.134.2 · 9 Jul 2026

NOT RECOMMENDED

No sirve para nada, cancelan los boletos y cobran el seguro de los boletos y si te cancelan los boletos no te cancelan el seguro, lo dejan retenido.

— charalitobebe

★★★☆☆ United States · v2026.135.2 · 31 Jul 2026

No Apple wallet support

Prices were fair but I dislike that you cannot add tickets to Apple wallet for offline/ bad cell service that happens at many venues or waiting for the sign in email/verification code when you are at the venue.

— djcjfjfhfuf

★★★★★ United States · v2026.136.1 · 18 Aug 2026

Thanks

Second time purchasing and been great experience.

— themoose1

★☆☆☆☆ United States · v2026.137.1 · 4 Sept 2026

Scam

Predatory app, full of false advertising

— Mr.Kysr

★★★★☆ Japan · v94.0 · 22 Apr 2019

Inconvenient!!

Let me buy ticket(s) for multiple games by one order! This saves my time as well as yours plus shipping cost if I need them mailed by post.

— Asian Jet

★★☆☆☆ Canada · v2024.93.0 · 2 Nov 2024

Buyer beware

I didn’t think that this was a resell website and since receiving 1 ticket it’s has been a constant battle with them to figure it out the issue, multiple phone calls. Will never be using vivid seats after the event I go to

— JessePNW

★★★☆☆ Australia · v2026.133.1 · 21 Jun 2026

Wrong section

The app is great and easy to navigate, but I ordered tickets 7 months ago for the Scotland vs Brazil game, specifically paid a bit more for category 3 (behind the goals). I’ve Been sent tickets 7 months later in category 4 in the nosebleeds, (wrong category and we’re going cheaper than what I paid) in the corner on the side of the ground. I’m happy to be going to the game but been absolutely stitched up with the ticket location, I’m trying to speak to someone and just get nowhere. Not happy at all.

— RST199294

★★★★★ United States · v2026.136.1 · 16 Aug 2026

Customer service

Really reliable, I bought World Cup tickets and everything went smoothly, great service support.

— BliinlKja

★☆☆☆☆ United States · v2026.137.1 · 3 Sept 2026

Tickets don’t get delivered until day of if at all

Good luck

— Mikey🌐

★★★★☆ Japan · v66.0 · 14 Oct 2018

VR対応が欲しい

他のアプリと比較して足りない主なのはそこ。

— はやなまかや

★★☆☆☆ United Kingdom · v2023.60.0 · 18 Aug 2023

Turn off Notifications!

There is no ability to turn off notifications. I don’t need to know about upcoming events that I might be interested in, so please change your app to let me turn them off!

— Wezz27

★★★☆☆ Australia · v47.0 · 6 Jun 2018

MLB Seats

Good price for seats - massive tax added by someone - $96 to $125 - good luck if you can get it 😫🤪🙃😬

— MLB SMD

★★★★★ United States · v2026.135.2 · 2 Aug 2026

Great option

Great place to buy tickets with cheap prices, just don’t forget to transfer properly

— Iantheman100

★☆☆☆☆ United States · v2026.137.1 · 2 Sept 2026

Tickets Not Delivered

Ordered tickets days in advance, drove to the ballpark, Vivid Seats couldn’t deliver the tickets and then cancelled the order minutes before the game started. Just because Vivid Seats charges your credit card, that doesn’t mean that you have tickets. I’ve used Seat Geek and Stub Hub many times before without issues. Plan to remove the Vivid Seats app and close out the account. ——— [Edit includes text below in response to Vivid Seats reply of September 2, 2026.] Just so it’s perfectly clear, Vivid Seats customer service team did nothing more than 1) inform me that they couldn’t deliver the tickets, 2) cancel my order minutes before the game and 3) offer to refund the charge for the tickets. People can judge for themselves if that’s a “proper resolution.” As a further note, I had also purchased parking for the event through Vivid Seats, so if unable to attend because of Vivid Seats failure to deliver on the game tickets they were happy to keep the parking fee paid for the event. I would also encourage potential customers to look at the RECENT reviews at the Apple App Store. Overall review score looks pretty good, but recent reviews are not good. A person working at the game said that they heard that another customer was also having issues with Vivid Seats. Apparently this is not an isolated issue.

— bmpbear

★★★★☆ Australia · v27.0 · 22 Jan 2018

Not internationally literate

The app was easy to use in most regards; however I am booking tickets from Australia. The app wouldn't recognise the + sign for my mobile number which is used preceding the country code of 61. I was left unsure that I was legitimately booking tickets; I hope it works!!

— AussieJulieQ

★★☆☆☆ Canada · v2022.48.0 · 13 Feb 2023

Show your fees/total price UP FRONT.

Show your total fees/price UPFRONT

— Wboy125

★★★☆☆ United Kingdom · v13.0 · 23 Sept 2017

Customer service saves the day

Okay so my last review was really mean cause I was angry, justifiably angry, the seller was a complete let down and was being completely unresponsive. After a while of weaving my way through the automated services I finally got in contact with a customer service lady I'd only heard about in myths and legends. She profusely apologised for what had happened and tried getting in touch with the seller themselves to no avail. She then was even more sorry so immediately emailed me over tickets that were better than the ones I'd originally ordered. Still don't fully trust them to use them a second time but I'm now happy that I finally have my tickets, customer service lady, you've made my day

— sinjmaster

★★★★★ United States · v2026.135.2 · 2 Aug 2026

Awesome

So kind! Great service

— Anonymous1111108

★☆☆☆☆ United States · v2026.137.1 · 2 Sept 2026

Takes your money and runs!

Didn’t realize they were scalpers. Spent $300+ on tickets, only to find out they wouldn’t transfer at the event. They “internally investigated” and found that couldn’t give a refund. Had to file with the credit to get my money back. Hard pass!

— pitydatfool

★★★★☆ Mexico · v2.6.3 · 15 Apr 2017

Buen Sistema

Me pareció sencillo y Muy completo , Así como rápido

— Will 52

★★☆☆☆ United Kingdom · v2022.39.0 · 18 Jul 2022

In the uk

I can see why you would use it in the us but there are no events in the uk 😤

— Vladamir kranlow

★★★★★ United States · v2026.135.2 · 2 Aug 2026

Great app!

Awesome process

— lairdlaramie

★☆☆☆☆ United States · v2026.137.1 · 2 Sept 2026

scam

100% scam! why does it take to the last minute to get your ticket even though they take your money right when you buy it!?!? BECAUSE THEY DO NOT OWN THE TICKETS YOURE BUYING and there is no recourse if the seller won't forward you the ticket ... and vivid doesn't care b/c they got their money already and will keep a portion of it even if they have to refund you yours. and you don't gets actual refunds, they'll give you a credit, which you have to spend on site! total f'n scam!! the customer service is garbage DO NOT USE!!!

— jfkilbi

★★☆☆☆ Australia · v128.0 · 27 Oct 2019

Insanely high fees

The fees are almost as high as the tickets

— ffs20

★★★★★ United States · v2026.135.2 · 2 Aug 2026

Great

Awesome

— Jontheplumber73

★☆☆☆☆ United States · v2026.137.1 · 2 Sept 2026

Vivid is a scam. They pose as official but are resellers.

What the developer response doesn’t tell you, is that they do everything they can to make sure you don’t know it’s a reseller until after they have your money. Somehow, this company has managed to get listed by sports companies like ESPN. Being linked from ESPNs matchup, I thought I was being directed to the ticket seller, not a reseller.

— Drobnob

★★★★★ United States · v2026.135.2 · 2 Aug 2026

Best ticket app

Goats

— Tex5G

★☆☆☆☆ United States · v2026.137.1 · 31 Aug 2026

Lost tickets

Yesterday 8/29/26, I had one of the most frustrating experiences with this company. I HIGHLY recommend using a different ticket outlet. I transferred two of my 3 tickets to family and they never got them. We had to buy two new tickets at the game. They will not even consider working with you in any way. Support is non existent with script readers. Just absolutely terrible!

— Suuz23

Vivid Seats | Buy Tickets FAQ

Is Vivid Seats | Buy Tickets free?
Yes. The app is free, in all 169 countries it sells in, and it sells nothing inside it.
Does Vivid Seats | Buy Tickets have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Vivid Seats | Buy Tickets?
StubHub: Event Tickets (4.8 from 1,468,377 reviews), SeatGeek - Buy Event Tickets (4.9 from 1,111,512 reviews) and AXS Tickets (4.6 from 605,974 reviews).

Vivid Seats | Buy Tickets download

Last updated 1 month ago.

Vivid Seats | Buy Tickets sells in 169 countries. It was released 11 years and 7 months ago, on 11 Feb 2015. It holds a 4.7 rating from 424,461 reviews.

Supports 1 language: English.

How much does Vivid Seats | Buy Tickets make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 200K
Open the full Vivid Seats | Buy Tickets analytics Revenue and downloads month by month, all 169 countries split out, and every product's share and trend