Enterprise CarShare
How much does Enterprise CarShare cost?
Prices are current as of 12 Sept 2026.
Enterprise CarShare has no in-app products on record in the United States.
10+ alternatives to Enterprise CarShare
| Enterprise CarShare |   Carla - Cheap Car Rental Deals |   Virtuo: hassle-free car rental |   Forest - eBike Sharing |   Hertz 24/7® Mobility |   Beryl - bike & e-scooter hire |   Hiyacar - UK Car Sharing |   Europcar - Car & Van Hire |   Co wheels Car Club |   Communauto | |
|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.5 | 4.8 | 4.6 | 4.7 | 4.3 | 4.7 | 3.8 | 4.6 | 2.2 |
| Reviews | 27K | 73K | 39K | 25K | 13K | 8K | 3.6K | 3.2K | 1.1K | 610 |
| Released | 2014 | 2016 | 2016 | 2023 | 2023 | 2018 | 2017 | 2010 | 2017 | 2016 |
Enterprise CarShare reviews
4.7 out of 5, based on 27,035 reviews.
What people like
- Very easy to schedule rentals
- Good value for occasional use
- Cars are clean and new
What they complain about
- App crashes and freezes constantly
- Hard to find available cars nearby
- Support is slow or unhelpful
Easy to use
Easy to use and self explanatory. Especially if your like me and technology isn’t your forte.
Hopeless app
It’s not possible to view the terms and conditions when signing on without wiping the application and having to start again.
Needs app renovation
Needs a new interface and they need to put down your mileage costs rather than just taking money straight away without breakdown available to see
The app is super buggy and the support is pretty hopeless
Look, like a lot of people, the only reason I’m using these guys is because Zip car closed down. And that’s probably why the support isn’t great because they don’t need it to be great as don’t have much, if any, competition for the Car club market. It’s not a terrible epic experience, but it’s not that much better. And the signup process was laborious and cumbersome. If you can avoid it, avoid it If you have to live with it, then just know what your getting yourself in for
If you’re used to Zipcar this app is less than functional
I’ve only used for booking so far but I’m used to Zipcar and their app was super good. Properly designed for smooth user experience. I had to come off the booking page to go to Google maps to see location of cars to choose them. Honestly 🤷🏻♀️ isn’t it just basic to show car locations in relation to your search location??
Very expensive service with very limited cars on the streets of central London.
Fleet of Zipcars were easily accessible across London. Enterprise must expand its fleet to cover central London with flexibility to drop off cars rather than round trips.
What good is an app i can’t use.
Anyone with an iPhone X or older has basically been blocked from using the app, as the new version requires ios17, which is not supported on the iPhone X and older. Can’t even use older versions of the app- they just insist you update with no recourse. How am i supposed to unlock or drop off a vehicle without a working app??
Ease of use
Should put licence plate number on view when selecting vehicle
Good idea, terrible app
I have had useful hires through this club. But the app is a real pain. For example, if you want to book a van, you can filter by vehicle type, but you’d have to know what model of van is near you, or select every van type that enterprise does. Why not have a ‘van’ option? And if you want to hire a car, from a specific location but timing is flexible (eg in the next few days), you can only check by requesting repeated options until availability comes up. Lastly the cost is quoted ‘excluding mileage’ but you can’t check the mileage cost at that step on the app. These could be so easily fixed. It feels lazy and entitled of the company to leave these faults in place and I hope another company replaces them soon
App missing basic features
App missing basic futures. It needs to be added the option to load photos about the condition of the vehicle prior the start of the trip and also at the end of the trip to have a fair assessment of the vehicle’s condition. I use the car club on a regular basis, both corporate and personal, and features like this will considerably increase the quality of the service.
Fab McFab
So delighted to be a member of ECC… such an environmentally friendly, economical, and convenient way to have access to independent travel. Lots of cars and good availability in Edinburgh… highly recommend membership
App Support Non-Existent
I’ve tried to find a way to contact the developer and app support without any luck. I’ve tried everywhere. For context I’m using an Apple iPhone SE(latest gen all up to date) I can log in to the website but keep getting an error when I try to dig in to the app. No matter what I do, I’ve never been able to use the app because I can’t log in. I get an error every time that says I’ve put in the wrong password but the same password works on the website. I’ve tried resetting it in the app and the new one is t recognised. I’ve lost count of how many times I’ve changed the password only to encounter the same error the next time I try to log in. I’ve deleted it and reinstalled it. I’ve cleared the caches. I’ve turned the phone on and off. I mean there’s nothing that works, so I actually don’t know how the app works because I’ve never been able to use it.
Good car rental
Really good model with quality cars. Downside is that Enterprise doesn’t look to have enough cars, which just becomes a nightmare for short term rentals.
Logs you out all the time
Logs you out every few days. Incredibly annoying!
No competition
Way more expensive than Zipcar was, and they also take charges slow, they will take the payment some hours after reservation and then take the tunnel fees later after that. So u gotta make sure there’s money there otherwise it’s put down as a warning or some rubbish. Also the app is basic you have to go to the website to actually see billing and trip info etc. Lack of competition, it’s the closest car club to how Zipcar operated.
Excellent.
I’ve recently joined this club and find it very convenient and good value for occasional use. Cars I’ve had so far have been great, brand new, under 2000m on the clock. You reserve a slot, arrive at the pickup location, use the app to unlock it, keys are inside and off you go. Brilliant!
Awful app, poor setup
I’ve been hiring cars through enterprise car club for over 8 months. Their app is truly awful and the availability of cars is poor. Their app rates are more expensive than zip car. When it works it’s ok, but half the battle is getting the app not to glitch out or lock or open the car in time. Thank god they have human beings to call for customer services but I noticed recently they removed the customer support number too!
APPS
When the future is spoken about, it becomes easier to achieve, without having to do more than necessary.
Expensive
Was pretty reasonable for price when you could rent a car for 24 hours for £30 but it’s nearly doubled in price to £50 in the last couple of months which is no longer reasonable. Doubt I’ll keep my subscription now but was good while it lasted.
Verification
The app says my type of license requires personal indoor verification instead of digital on. That’s really bad as slots availability is not that good and I have to waste 2 hours of my time for that. Disappointing
More locations than Zipcar
I’m loving it so far, as I live in Kent and find there’s so many locations nearby. I used to have to drive to London to pick up a Zipcar so this is perfect for me.
ZERO App does not even work total waste of time
Mediocre app bugs lags and cannor even sign u up total waste of time i will be reporting to the ico as rheu still stole my data DISGRACEFUL
Not enough information
The app is really good but some vehicles lack information e.g whether the car is a manual or an automatic.
Prepared to be failed last minute
I have been using the car share for some time, I like that it is affordable, but there are some compromises people should be aware of ahead: 1. Minor one: you need to reserve it two weeks earlier for reservations for weekends and ~5 days earlier for weekday reservations. 2. Major one: on average it will fail me about once per 10 reservations. Here are some cases of how it failed me: Sometimes the reservation will be cancelled, sometimes they called and notified me but there were also times that they did not even notice me. I need to consistently check and if I found any of my reservation was cancelled, I need to call them. I tried to make another reservation if there was other cars available but they won’t let me make another reservation for the same time slot. YOU HAVE TO CALL. But most of the time, when they cancel it, there is no other cars available, some of my hiking/shopping plans will just be cancelled. Some of the time, there is no fuel in the tank, or the car cannot be started because of low battery or the car was not even there(the previous user did not return it in time. In those cases, you need to call them. And still be CHARGED for the time that you used to report the issue. There is a ~2 mins long mandatory disclaimer every time you call, followed by a on average 5 mins(worst case I’ve waited was 20 mins) wait before you can talk to an assistant. By the way, if you choose the “change my reservation” option, after the 2 mins disclaimer, 20% chance the machine will told you it is out of their office time and they just hang up, I guess they just cannot tell you that before the disclaimer. They claim the customer support is 24/7, no it is not. I have been late for my medical appointments 3 times now because of those failures. I had to take Uber/Lyft. Luckily my destination is not far away but on average, it still costs $30 extra dollars per time. To make it worse, when those failures happen, I was even charged for the failed reservations. They will fine those people who caused the failures but won’t compensate the user that got effected. In general, this could be an affordable option for casual activities, for example, buying groceries, that can be cancelled anytime. But be CAUTIOUS if you use it for important appointments, especially for medical appointments, flights, or several days road traveling. Cuz there is an average 20% chance, at least for me, that you need to make last minute modifications of plans, and you will be on your own if that happens.
Not user friendly
Location is not easy to find and would be nice to be able to take photos of the car on the app. Also not easy to find specific cars in specific locations
Best service ever
Great customer service
Terrible App & Poor Customer Service
This application demonstrates significant shortcomings in both functionality and customer service. I encountered unprofessional behavior from several members of the Damage Recovery Team, which exacerbated an already frustrating situation. After booking a vehicle, I discovered that it had pre-existing damages, which were not disclosed prior to rental. I had expected Enterprise to employ a thorough inspection process to ensure that all vehicles are roadworthy before being made available for rental. Unfortunately, this was not the case. Consequently, the company has unfairly placed the financial responsibility for these pre-existing damages on me, despite my lack of involvement in causing them. I urge others to reconsider using this app, as there are far superior alternatives available. Furthermore, I plan to share my negative experience on social media to raise awareness about these issues.
Reviewing Cars
I wish they would show you the car rates with and without the two optional insurance add-ins. Hard to compare based on only the rental charge.
Good service but buggy app
The actual Enterprise Car Club service is good. But the app is really buggy and a bit difficult to use.
Works, but a bit clunky
It's functional. But I often have to call customer service to resolve issues
CarShare App
Very easy to schedule for a rental
An Organisational Mess
We rented a van through an Enterprise branch for our flat move. A week before we were contacted by a sales rep pushing us to change our booking to the Car Club and setting us up with a free one-year membership. There was no issue with the van at the branch, but they were pushy so we made the switch to the Car Club rental. The night before our booking we got a call to say that our vehicle was not charging properly and that we would only be starting the day with 44% battery. We conceded, knowing we needed to do the move and we’d only be going a few miles at a time within the city. On the day of our booking, we arrived to find our van completely parked in, with the charging port about 2cm from the back of the vehicle and a public vehicle in front of us. Enterprise wasn’t really able to help us when we called, saying they couldn’t find us another van. I asked if they could find one for a different time window and they said nothing was available, but when I looked on the app I found one within the window we were asking about. If they had just left us with our original booking to pick up at the branch, we wouldn’t have had to deal with any of this mess on an already stressful moving day
Good service but got canceled without reason
I
App crashing
Crashes on iOS 13
Wish you could see availability better
This app needs to have a calendar view of the availability because atm the only way you can do this is if you happen to find the tiny gap by endlessly trying different option to get to that view. I just want to see when the one car near me is available without having to try 101 different time and date options
Easy and convenient
And customer service is excellent
No response to my application
It’s been almost 6 days since I applied even though it says 48 hour turn around time. I selected verify online. No response to my follow-ups either.
Locations
Need closer locations have 2 take cab just too get the cars.
good for those without a car, but be careful
It worked great and I liked the convenience until I checked my ride receipts and saw a 84 dollar charge for a 2 hour ride. It took many emails to support to even find out the reason why and given how long ago the ride was, im not even sure their reasons for the fees are legitimate. Also make sure you have your own money to spend on fuel because if you happen to be tight on money and their fuel card doesn't work, they'll charge you fees for it even if you talk to their customer support.
Need more vehicles!!
This is a review about availability rather than service. When I joined a couple years back there were at least 5 vehicles local enough to me. Now there are only 2 and are always in use so makes it hard to rent. I live in Hackney, East London and im kindly asking if possible to have some cars available in the area or it might have to switch to Zipcar. Far more cars available
Easy
Very quick and easy to use.
Awesome service. Terrible App
Curious how such a fantastic service has such a terrible app
Best deal for those of us without a car!
I love the option of having a car for as long as I need it & not have to pay an exorbitant amount for a full day (which is a waste of money for me) plus mileage plus gas, plus, plus, plus whatever other fees on top of that. Fine if you’re a tourist but not for a local, like me, who doesn’t have that kind of money. One question, though. I prefer the Waikiki Sunset location but it seems that it’s no longer available. Is that true? It’s much more convenient for me since I only have to walk around the corner, and if I have groceries, walking from Island Colony is more difficult. Mahalo, Enterprise.
Page
Not nearly as easy as going to website.
Ok-ish, but a lot to improve
Application works for very basic actions, but lacks many obvious features like: - Seeing history of your past reservations - Remembering what type of wehicle you need or remembering your favorite - sharing images of car damage without leaving the app - calling/chatting to the support from the app - modifying reservation - unlocking the car once session start screen is gone after pressing [X] - reminders to return car back close to the end of the session - ability to see the ID of the currently ongoing rental session And many other usability features.
NO COMPLAINTS 👍🏽👍🏽👍🏽
I have been a member for almost 3 months and the experience so far has been great. All the cars I have gotten has been in good shape and mostly clean, never had a problem with my payment, extra charges or any break downs from the cars. I will say make sure you book a few hours before, even a day ahead so that there’s no problem with your card reading when trying to unlock. My only con is that there’s no foreign cars which ZipCar do have.
12 months
I subscribed in Feb 2025z The local branch never recognised that I was a member and I was not charged for joining. I hired a car twice for the branch instead. Now 13 months later I am being charged £69 with emails from Enterprise Car Club insisting that I am a member. I never was allowed to use it. I the interim time I decided to purchase a car on finance and hire it out to others an a more honest car hire platform . If the Enterprise branch recognised my membership and had electric cars without leather I would have been a customer.
Car share app
I think the app is great! One thing that is not available that is very important is the option to sort by both price and location. Or even just by price. Another option would be to list the hourly price estimates by the types of car in the car option filter.
New iPhone iOS
App keeps crashing and freezing. Also current locator seems way off. Got worse when upgraded to new iPhone iOS
Review
Rather than searching for a slot. It would be helpful if you could select all the cars near a location ie stopford house in Stockport and see when they are free.
Enterprise CarShare FAQ
- Is Enterprise CarShare free?
- Yes. The app is free, in all 173 countries it sells in, and it sells nothing inside it.
- Does Enterprise CarShare have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Enterprise CarShare?
- Carla - Cheap Car Rental Deals (4.5 from 72,652 reviews), Virtuo: hassle-free car rental (4.8 from 38,780 reviews) and Forest - eBike Sharing (4.6 from 24,956 reviews).
Enterprise CarShare download
Last updated 2 months ago.
Enterprise CarShare sells in 173 countries. It was released 11 years and 11 months ago, on 15 Oct 2014. It holds a 4.7 rating from 27,035 reviews.
Supports 4 languages: English, French, German, Spanish.
How much does Enterprise CarShare make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.