HSBCnet Mobile
How much does HSBCnet Mobile cost?
Prices are current as of 11 Sept 2026.
HSBCnet Mobile has no in-app products on record in the United States.
10+ alternatives to HSBCnet Mobile
| HSBCnet Mobile |   HSBC Malaysia |   HSBC US |   HSBC India |   Mes Comptes CCF |   Straight2Bank |   CitiDirect |   DB Secure Authenticator |   UOB Infinity Singapore |   Barclays Corporate |   ConnexisPass | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.8 | 4.7 | 4.8 | 4.7 | 4.7 | 4.8 | 1.6 | 2.1 | 4.4 | 3.1 |
| Reviews | 13K | 64K | 60K | 44K | 39K | 18K | 14K | 1.8K | 203 | 116 | 34 |
| Released | 2014 | 2018 | 2019 | 2019 | 2023 | 2017 | 2017 | 2018 | 2020 | 2022 | 2013 |
HSBCnet Mobile reviews
4.7 out of 5, based on 13,273 reviews.
What people like
- Very easy to use daily
- Good replacement for security fobs
- Mobile check deposit works well
What they complain about
- Keeps logging you out constantly
- App runs way too slowly
- Face ID setup is broken
A
I have used so many banking apps, HSBC is the most intuitive. Kudos and Thank You
Worst app ive ever used
Literally, it constantly logs you out while you’re double checking numbers to authorize payments. You can get stuck logged out if you press buttons in the wrong order and it doesnt give helpful error messages. The UX overall is terrible. We’ve moved all of our day to day money to a new bank to make it easier for us.
Good to use but needs improvement
Good user friendly application but very slow. Need speed improvements
Filter glitch….still
Keeps opening filtered to 180 days and not current day…..you wouldn’t fix this??
Slowest Bank Ever
Absolutely snail-paced in processing payments. The world has moved forward and HSBC chose to stay back. A business priority online payment takes hours - 5-6 hours to transfer and if you do it after 3-4pm GMT, you are doomed to wait till next day. Seriously? In 2026?
HSBC Online App
Easy to use and super efficient app available 24 x 7 - Thank you HSBC IT Team for making it so easy to use on a daily basis for work!
Poor
App doesn’t get passed the log in since the last update. So painful to use anyway. Logs you out every 5 seconds, no functionality within the app to anything aside from view transactions. Search super basic, no insights etc
Transaction History
No transactions history for the accounts
Update
Hi guys, you have updated the app but for some reason my transactions begin from 6 months ago instead of current date. Any way tk fix this? I use this app to check for incoming paynow from customers. Preferred how it was previously.
Updates
Latest update seems to have locked filter by date to previous 180 days. Also next days transactions only show the name on the transaction not the amount.
App is easy to use
I like it
Mr
Your customer service is pathetic.
iOS 16
Please Update the app so we can use it with iOS 16.
iOS16 Unable to Deposit Check
It clearly says on the app that now the users can update to ios16 but i still can't upload a check. Using an alternative phone for that. Hopefully there'll be a fix soon.
Takes far too long
The constant updates right when you need to use it are so frustrating. They take far too long long.
Delayed transfer
Usually the app has been excellent- however we have had a transfer stuck for over 2 weeks now for a significant sum of money. Hope it will be resolved soon - not much response from hsbc net payments team
Needs to improve
Very poor vs other banking apps
Useful addition to a good banking product
A good platform and app is helpful addition. In recent days I have had to resubmit notification requests after first one does not work
Can’t see account history
Everytime I login to see the account history, you can only see the balance. Can the app default to see history of the last 30 days? Right now, every time I need to change the account filter to see my transactions, very inconvenient.
FaceID does not work on Iphones
Trying to activate FaceID on the app is a night mare, it keeps saying to deactivate the other profile on the device to activate this, but i don’t have another profile on the device.
You need to update the up
Please update the app so we can use it in ios17 It’s affecting us badly
What’s happened
This app has been working great for months and suddenly it has stopped. There is always an error now when logging in. The app support page is also no longer working ! Come on HSBC get it fixed
doesnt work properly on an iphone 13 max
tapping on Settings gives a blank page 😅
Payment through mobile app
It is now impossible to send payment through mobile app, it is not possible to even login to the desktop version from the phone. Making payment from the account is impossible if you are on the go - it is a really terrible problem. The second problem is getting a statement of the account. It is terribly complicated and sometimes not possible to download in PDF format. Sometimes the account statement of certain dates are completely missing - one needs to get physical copies from the branch!!
Very slow app
Very user friendly app but giving three stars because it’s very slow and throws error multiple time while using it
Transfer dollar
Brilliant. Much better than using outside currency dealers
Awful, ZERO stars, change banks.
As the default app HSBC force you to use when opening a business account, in 2025, it’s embarrassingly bad to use. Has anyone at HSBC used it? Have they seen other banking apps? And their onboarding and registration process is a maze of bureaucracy I’m amazed anyone has the patience to navigate. All of this combined is essentially a total dealbreaker, we’re moving banks.
I like Check deposit feature!
A plus to be able to auto deposit checks now! Not liking the fact that even thought printed checks are clear in pictures taken app still does not recognize if amount printed in middle also but not totally spelled out. Annoying to have to then go to branch to deposit!
Still having issues depositing checks
Still need multiple tries to get an acceptable photo of the front of the check. It it too stringent on what it accepted. Plus have tried multiple times to turn on face recognition on my IPhone 13 with no luck .
Slow
The app works fine but it is far slower than similar apps from other banks!
I love using the app
One of the best banks application in the world
Pretty useless
Can’t do anything on it really. No Apple Pay, and just terrible UI all round
Face ID issue
Can’t turn on the Face ID log in at all! I have the most updated version and using the iPhone 12 Pro. Please fix this, many thanks
Facial Recognition does not work with iOS15
Facial Recognition does not work with iOS15. Hopefully this will fixed soon. It is very inconvenient to carry around a token required for access.
Good but slow app
The process functionality is well designed but every single tap for anything on the app starts a buffering sequence that takes a long time to respond. The developers should rectify this.
Mr I J Clark
Excellent application I’m finding so easy to use well done HSBCnet
Username change is annoying
Having to type a long username is really annoying, especially as you don’t let us change it!
Hardy to take a photo
Sometimes, this app is hard to take a photo of cheque when deposit the cheque. It always shows an error. Have to go to the bank to deposit the cheque.
No transaction checks
We have no ability to check what transactions had occurred in the mobile app. All I can see is my balance. Also no ability to check my business credit card balances.
Not enough details.
There is not enough details on the transactions.
Essential App for
Decent app and essential for making the most out of the net platform. Replacement of the fob is arguably the best feature and great for new wfh team members. I agree that the payment authorising screen needs more at-a-glance information to make payments easier to check before approving. Don’t forget that HSBC are pretty much the only retail-corporate bank investing in their cash management platform.
Pin sentry
Why do I need to use a pin sentry! Might as well just use the website. Saves no time
Peter Stern
Am not sure why you cannot see the company names in payments made. Only dates and figures. Not very helpful.
Too complex
This is very complex to set up and use. The language used (ACH credit etc) is not helpful to the end user. It could be a lot simpler with just a little thought and putting themselves in the shoes of an ordinary non accounting user. Also can’t use two user accounts from sane mobile which is a real pain.
Check scanner
Frequent problems with the check scanner saying the check size is invalid for standard business checks
Apps freezes
Latest version, Face ID works fine but when you perform transaction, once you want to go back to main screen the app freezes and you have to close the app and restart the action again, it is really frustrating.
Bad app
A really bad app. Sends notifications which are pointless and no relevance. No logical flow to menu structure. Just poor.
Update has got bugs
There’s bug after recent update
iPhone XS incompatibility
Have thus and standard banking app and neither work with iPhone XS. Lame and no excuses as this would have been beta tested months ago surely? Anyway 2* as with old phone at least could access account balances. Not much other use though as who carries their security devices around with them outside the office. Need to think outside the box a bit in this to make business banking truly mobile.
Limited function
It doesn’t support submit payment in China mainland. Communication often blocked for unknown reasons. But I have very low expectation for HSBC IT department so here is 3 star.
HSBCnet Mobile FAQ
- Is HSBCnet Mobile free?
- Yes. The app is free, in all 69 countries it sells in, and it sells nothing inside it.
- Does HSBCnet Mobile have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to HSBCnet Mobile?
- HSBC Malaysia (4.8 from 63,935 reviews), HSBC US (4.7 from 59,850 reviews) and HSBC India (4.8 from 43,932 reviews).
HSBCnet Mobile download
Last updated 1 month ago.
HSBCnet Mobile sells in 69 countries. It was released 12 years and 2 months ago, on 24 Jul 2014. It holds a 4.7 rating from 13,273 reviews.
Supports 20 languages: English, Arabic, Armenian, Czech, French, German, Greek, Hebrew, Indonesian, Japanese, Kazakh, Korean, Polish, Portuguese, Russian, Chinese, Slovak, Spanish, Turkish, Vietnamese.
How much does HSBCnet Mobile make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.