First Bank on the go
For your on the go lifestyle.







How much does First Bank on the go cost?
Prices are current as of 12 Sept 2026.
First Bank on the go has no in-app products on record in the United States.
10+ alternatives to First Bank on the go
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|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 2.7 | 4.7 | 4.8 | 4.8 | 4.8 | 4.6 | 4.9 | 4.8 | 4.8 | 2.0 | 2.5 |
| Reviews | 280 | 149K | 25K | 20K | 11K | 6.4K | 6.3K | 5.4K | 516 | 80 | 26 |
| Released | 2023 | 2012 | 2013 | 2020 | 2015 | 2010 | 2013 | 2017 | 2019 | 2020 | 2016 |
First Bank on the go reviews
2.7 out of 5, based on 280 reviews.
What people like
- Fraud alerts help catch suspicious transactions quickly
- Staff at local branches are very friendly
- Easy to use with helpful budget tools
- Runs smoothly for those who can log in
What they complain about
- Login issues plague many users after updates
- Face ID and fingerprint login often fail
- App crashes when trying to deposit checks
- Support contact options are missing or broken
app is great!
app is great, always runs perfectly and has every feature that i need. i have some issues with the bank itself but the app is great.
Can’t even get in
Face ID won’t even load and when I try and use my passcode it says error I haven’t been able to log in since the app change
Many updates and some hiccups
I know updates are needed to add new features however it seems like it’s not test fully. The thump long in was temperamental and not the verify check for a mobile deposit just kicks the app out.
It could be better
Too many times I’ve had a hard time logging into my account with the mobile app
Using the app
This app is not working
The Torrance Branch
That staff at the Torrance Beach are amazing and super friendly and the iPhone app so far has been working super smoothly.
This app sucks
Constantly broken. Every time they update it I can’t log in. Do they even test this before rolling it out? Frustrating. It’s been two updates now, and faceID still doesn’t work.
Problem with card lock feature
I’ve been with first bank for well over 30 years and honestly, like with any bank it has its ups and downs, pros and cons. I’m ok with the app though I liked the mobile banking better years ago when you could find out your balance with a simple text. Other than that it’s ok but I’m having an issue with the card lock feature. Whenever I click to unlock my card it keeps kicking me off the app.
Terrible software
Most of the time the deposit checks doesn’t even work. When it does, and it’s finished, the DONE. Button doesn’t work and you have to close out of the application and sign back in. Very frustrating Update: still terrible! every time I try to deposit a check it completely drops out of the app to my home screen I’ve deleted it, reinstalled it, and same thing happens and happens. Software needs to be fixed.
yes
easy to use, love the new home screen and love that it shows monthly budget stuff now.
Can’t login or set passcode
Just like others I can’t login or set passcode. Deleting and reinstalling app doesn’t help. We shouldn’t need to contact support. This is a widespread issue for months.
Bill Pay Dashboard
I love the app, easy to use most of the time. Be careful with the Bill Pay Dashboard (BPD). The one and only time I used BPD to make a mortgage payment, instead of an electronic payment being made the BPD mailed out a check. A month later the check had not been cashed. If I would have not caught the mishap, I would now be delinquent on the mortgage payment. I suggest verifying the payment method prior to BPD use.
The updated and It doesn’t work
I cant login via the app anymore after the update, only online
Great job
I have lived in California for 6 years. This app has done everything I need. A few phone calls have quickly taken care of my questions. BEST BANK EVER!
Booo
Every update is stupid. The verification process is always changing which is good for protecting information but it’s truly a pain to log in. My family has not been able to access information for 3ish weeks because the new verification to get into the apps is not working at all.
Bad user experience
Constant issues logging in and bad updates
I’m happy up to now
I have been with First Bank for close to 4 years! I believe and because of the alertness to the agents behind the scenes in the Fraud Department I’m always able to start an Investigation right away if a transaction doesn’t look right to me and plus the agents their give me a heads up if I just made a transaction at such and such for this amount and if I say no they block my card right away till I call them?, if I say Yes then they say try back with the transaction in a couple minutes? So everything is great to me at First bank for me! thanks to the workers there.
Poor
So glitchy. Had to uninstall and reinstall the app because FaceID wouldn’t work, I had no option to use my username and password, and when I tried to use my pin, the app would say the function was not available
Not the best User Interface
No navigation to anything other than account statements and bill pay are usable. Clicking on Find Locations or any link under MANAGE redirects to a web browser-like page display and an Accept or Reject Cookies prompt that IS NOT CLICKABLE so you’re just stuck and can’t continue. No clickable Support or Help phone number. I don’t find the app useful for anything other than checking my balance. The cog wheel (known everywhere as a Settings icon) in the upper right corner has no settings function. Having worked for unicorn startups, I find the app a bit old fashioned in functionality. Thankfully the local branch is only one street over.
Much better than before
This app has improved tremendously since I first started using it!! It’s much more user friendly. I do wish there were more options for being able to pay off mortgage bills, etc on the app rather than having to go online. But overall I’m very happy with it!
App will not let me in
The app refuses to let me in. When I use my passcode, it tells me something went wrong. I've tried relogging in and that did not work either. It worked before but whatever update you did made it not functional. Please fix!
Needs Serious Work
Clicking on estatements brings up blank pages. No place to adjust automatic logout time, which used to be so short that I couldn’t scroll through transactions without being logged out before I could find what I was looking for.
Cannot login after updated
I cannot log back in after “forced” to update the app! I cannot access my account through this app ever since! Terrible update! Need to get it fix as soon as possible
Poor Update
With the new update I am unable to access my account. Even after verifying my password, and getting a phone call verification number it will not allow me to make a new passcode. There is no phone number to contact with problems either. I was using the fingerprint id, but when you select that option the app does nothing. Glad they updated the app when there was not a problem. Classic idiot tech bros.
App not work!
When the app back to work?
First Bank on the go FAQ
- Is First Bank on the go free?
- Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
- Does First Bank on the go have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to First Bank on the go?
- Commerce Bank for iPhone (4.7 from 149,100 reviews), First Community CU (MO) (4.8 from 24,646 reviews) and FB Mobile Banking (4.8 from 19,701 reviews).
First Bank on the go download
Last updated 1 month ago.
First Bank on the go sells in 1 country. It was released 3 years ago, on 22 Sept 2023. It holds a 2.7 rating from 280 reviews.
Supports 1 language: English.
How much does First Bank on the go make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.







