Lopesan Hotel Group
How much does Lopesan Hotel Group cost?
Prices are current as of 9 Sept 2026.
Lopesan Hotel Group has no in-app products on record in the United States.
10+ alternatives to Lopesan Hotel Group
| Lopesan Hotel Group |   Viator Tours & Attractions |   MSC for Me |   RIU Hotels & Resorts |   Meliá: Book hotels and resorts |   Iberostar Hotels & Resort |   Barceló Hotel Group |   Bahia Principe Hotels |   Hospitality Mobile Access |   The Excellence Collection |   Princess Hotels & Resorts | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.9 | 4.8 | 4.9 | 4.8 | 4.7 | 4.7 | 4.5 | 2.1 | 3.5 | 2.6 |
| Reviews | 4.1K | 396K | 215K | 87K | 61K | 54K | 19K | 11K | 212 | 192 | 52 |
| Released | 2023 | 2011 | 2017 | 2013 | 2016 | 2014 | 2013 | 2021 | 2015 | 2020 | 2023 |
Lopesan Hotel Group reviews
4.8 out of 5, based on 4,124 reviews.
What people like
- Map helps find locations.
- Staff are very kind.
- Easy to use overall.
What they complain about
- Login often fails completely.
- Restaurant bookings are frustrating.
- App info is outdated.
Yummy
I love their broccoli and their potato and their rolled ice cream to the point that I accidentally ordered three ice creams and looked like a bum. BUT I love Lopesan so its okay thank u Lopesan I love you
Utterly Pointless
Just lowered our review to 1-star - cannot even login. We downloaded this app in the vain hope of accessing customer services, obtaining menus, checking timings, finding a map, seeing the entertainment schedule, etc. - all the useful material a guest might actually need or want; instead it was Lopesan Group simply trying to flog its wares. A disappointing app for 2010; pretty much unforgivable in 2026.
Gorgeous Resort and Spectacular Food!
We stayed at the Serenity Bay Resort and it was the best vacation experience our family has ever had. The location is simply jaw dropping, and the uniquely themed restaurants were great fun. I held back on the last star because the app can be frustrating to use at times. This is a problem because all reservations are done through the app, so it desperately needs improvement. Additionally, the resort failed to show the World Cup final in the theater. A hugely missed opportunity.
El hotel bien, pero la app deja mucho que desear
El hotel es estupendo, pero la app falla más que una escopeta de feria, la información carga el 30% de las veces que abres la app y no parece ser cosa de la conexión, ya que las otras Apps funcionan estupendamente. Es bastante molesto ya que durante la estancia se utiliza mucho en las consultas de actividades, menú, reservas, mapa, etc. Además, la información de muchos sitios está desactualizada y te dicen que x cosa no lo preparan donde estás. Quizás actualizar la app para que almacene cierta información incluso aunque haya fallos de conexión o descargas? Poder consultar parte del contenido sin internet sería útil también. Solo pido que la app esté a la altura de esta cadena hotelera para evitar molestias a los huéspedes.
What the…?
it was not great. I got food poisoning (or worse). don’t get me wrong. The people were really nice and the resort was really cool. But da food was not great. (except Yolo and ice-cream factory.) and our assistant? The kiddy pool lifeguard gave us better service. Forgetting reservations, bad rooms, (at least my friends) etc. in conclusion, it could be better.
Vaciones 2024
Me gusto mucho el hotel el señor Victor Bautista nos atendió muy bien , excelente servicio
Map is unusable
Has anyone at Lopesan even tried using the app?? The hotel map can’t be zoomed in on, so you can’t see where anything is. It’s been useless for years now.
Servicio al cliente y/o counter
Personal poco entrenado para satisfacer al cliente .
Iberostar better
It was all right. Overrated in my opinion. The resort is too massive, you really gotta walk to do anything. The vibe on the resort wasn’t up to par. It felt not as alive as it should’ve been, I think things be spaced too far apart is definitely one of the causes. Also no swim up bar. What the heck
Family vacation
The best family experience vacation.
No funciona
Pra pedir comida, en la última pantalla, no te deja poner fecha y hora para hacer el pedido.
Food real Bad !
The Hotel is real beautiful and people are nice. The food is really low quality, seriously not good quality. Long lines for towels and have to walk a mile to get anywhere. They dont have enough staff on the bars so it would take forever for a drink. They really make u walk for your money. Would never come back. Such a beautiful place but run very sheep ! Shame on management.
Servicio
Favoritismo al momento de pedir tragos en uno de loa bar en la piscina, tienden a tener preferencia con el extranjero
Made our stay even better!
Very easy to use and navigate. Makes booking a la carts restaurants a breeze. Best feature is the map with live location making it simple to figure out where to go next. Just like the rest of my stay at Lopesan Costa Bávaro, 5 stars!
Lopesan Costa Bavaro app not working!
I can't even sign in and because of that we can't even book restaurants reservation. I even upgraded to UNIQUE experience but we can't even eat dinner! I tried to walk in to different restaurants here but they said they need reservations and they can't even make reservations in the restaurants. Horrible!
Maravilloso
Atención, cariño y amabilidad es lo que encuentras a cada paso en el Hotel, el mismo cuenta con todas las instalaciones necesarias para pasar unas maravillosas vacaciones,no dudéis en reservar en el Hotel Lopesan Playa Bávaro serán unas magníficas vacaciones. Saludos.Isela y Ney.
App not working
App not working on iOS 18
GENIAL Y ACTUALIZADA
Recomendable para información en toda estancia en Lopesan. Está todo y se pueden hacer reservas de restaurantes
Can’t Access
App doesn’t work.
Restaurant Bohème
Service excellent par Indhira Beltre bouffe très bonne !
Horrible service and everyone got food poisoning
DO NOT GO. I had to cancel my trip early because of how sick we got
Amenities
Perfect service. Express order fulfillment. I sincerely recommend it!
Login kaputt
Wir sind seit einer Woche im Hotel und genauso lange ist der Login kaputt. Aussage vom Personal: „Ist bekannt 🤷♂️“
Espectacular 🩷
Un hotel completamente equipado, excelentes comidas y servicios!!! De seguro volvemos⛱️
Pesimo
Llegamos a las 14.30 y en menos de 2 horas nos dieron una habitacion que no corresponde a la reserva hecha y tampoco hay reservas en ningun restaurante a la carta. Tomamos servicio unique que en realidad no sirve para nada
Awesome app!
Im a regular at Lopesan Costa Bavaro and this app works like a charm
Bad restaurant booking policy
We come to go dining as a family. We were not allowed to reserve at least the first night in advance. We try the iraní teppanyaki and it shows as blocked through Saturday. And we chose the hotel because of the Asador steakhouse and it says it’s Adults Only. What am I supposed to do with the kids?. No upgrade offered with the Hotels.com membership and they gave us a room overlooking street traffic. We’ve been here 30 minutes and that’s how it started.
Lopesan Hotel Group FAQ
- Is Lopesan Hotel Group free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Lopesan Hotel Group have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Lopesan Hotel Group?
- Viator Tours & Attractions (4.9 from 396,329 reviews), MSC for Me (4.8 from 215,018 reviews) and RIU Hotels & Resorts (4.9 from 87,096 reviews).
Lopesan Hotel Group download
Last updated 1 month ago.
Lopesan Hotel Group sells in 175 countries. It was released 3 years and 5 months ago, on 22 Apr 2023. It holds a 4.8 rating from 4,124 reviews.
Supports 2 languages: English, Spanish.
How much does Lopesan Hotel Group make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.