Cogeco My Account
Utilities

Cogeco My Account

Cogeco Connexion

How much does Cogeco My Account cost?

Prices are current as of 8 Sept 2026.

Cogeco My Account has no in-app products on record in the United States.

10+ alternatives to Cogeco My Account

Cogeco My AccountVirgin Plus My AccountMyRogers - Manage your accountMy TELUSCogeco Wi-FiHydro-QuébecFreedom Mobile My Account
Rating / 54.14.44.44.34.04.31.6
Reviews953351K281K52K4.9K1.9K1.6K
Released2023201420092012202020152014

Cogeco My Account reviews

4.1 out of 5, based on 953 reviews.

What people like

  • Paying bills online is very handy.
  • Customer service helped set up family accounts well.
  • Internet service is steady and prices are good.

What they complain about

  • You have to delete and reinstall it often.
  • It freezes or won't let you log in.
  • Support links lead to broken error pages.
  • The payment screen is awkward and hard to use.
★★★★★ Canada · v4.5.0 · 8 Aug 2026

Great

Had a cogeco salesman come to my door. First I thought I wouldn’t be interested, but the deal they were offering was too good to pass up. Great prices, internet is steady and the app is easy to access.

— GetFoxyWithIt

★☆☆☆☆ Canada · v4.4.0 · 22 May 2026

Inefficace

Je tente de charger l’application Cogeco mon compte, 23 minute de délai et au lieu de diminuer le temps s’accroît. Ça ne fonctionne vraiment pas .

— gil 04

★★★★☆ Canada · v4.5.0 · 23 Jul 2026

Pour les pays

Super merci

— Amarok11663

★★☆☆☆ Canada · v4.5.0 · 26 Aug 2026

App doesn’t open

Don’t need to say anything more

— Mk81818

★★★☆☆ Canada · v4.5.0 · 3 Jul 2026

Decent but needs work

I mostly access the app to pay our bill and I find the payment screen inflexible. The fields are small and I cannot scroll so I can the field I’m typing into while typing. It’s a bit awkward. Otherwise the app functions okay.

— D45824

★★★★★ Canada · v4.3.0 · 3 May 2026

Amazing

Service

— dhixd

★☆☆☆☆ Canada · v4.3.0 · 5 May 2026

Horrible app

Not sure why but bell has the same app. Makes you wonder who ripped off who. Good luck logging in. The app will regularly forget your password and when you try to reset it both the apps website and cogecos actual website will redirect you to a broken web page. Customers support is a joke and your better off talking to a rock because you will be disconnected from the phone as it’s not designed to talk to an actual person they want you do do that online through a stupid chat bot. If the wifi wasnt so cheap this company should be run into the ground. I dare you to click the app support feature I bet you it will go to another broken error 404 page. Thanks cogeco for making yet another garbage product.

— Duckman010

★★★★☆ Canada · v4.3.0 · 27 Mar 2026

Keyboard things

Get with the times and change the keyboard layout so when the section only requires numbers, the keyboard only shows a number pad. Other then that, it works!

— Dr. Dreadz

★★☆☆☆ Canada · v4.5.0 · 25 Aug 2026

Frequently does not work

This app does not work on a frequent basis which has twice resulted in me being charged interest for non payment

— im_TOR

★★★☆☆ Canada · v4.4.0 · 2 Jul 2026

Manque le service cellulaire

J'aurais cru que l'application aurait inclu dans la section "mes services" tous les services, mais non. pour accéder à son compte cell, c'est une page web avec un code de connexion qui n'est pas le même que pour entrer sur cette application...Si tous les autres fournisseurs sont capables de mettre tous les produits ensemble, pourquoi pas Cogeco? C'est un peu déplaisant d'aller ailleurs 🙃

— Germaiiine

★★★★★ Canada · v4.3.0 · 18 Apr 2026

Good service

Need to add two additional channels

— 207Don1032

★☆☆☆☆ Canada · v4.2.0 · 6 Mar 2026

Used to work

It doesn’t work I can’t login at all it’s been this way for awhile now.

— brendabrown0331

★★☆☆☆ Canada · v4.3.0 · 20 Mar 2026

Fix app

Ever since the newest update Everytime I try to go on my account it won’t even let me past the main screen. I have to uninstall and redownload it every single time just to get onto it.

— Lisa jhonson

★★★☆☆ Canada · v4.3.0 · 23 Mar 2026

Unsatisfactory

Every time I go to pay my bill, I’m having to delete the app and reinstall it. There’s absolutely no reason for this to be happening and it’s very frustrating. Aside from this issue, the app does genuinely work well and make life easier. Will revise my review if they ever fix it

— Joseph from Canada

★★★★★ Canada · v4.1.0 · 16 Feb 2026

It works!

I’ve been helping out my 88-year old mom with bill payments, and the Cogeco team did a great job of setting up communications about her account and getting me up and running on the app. No more missed bill payments and terrific transparency. Thank you.

— KCarCM

★☆☆☆☆ Canada · v4.1.0 · 11 Feb 2026

Brutal

Not sure how a telecom company can put out something that just doesn’t work. Click forgot username…select contact by email or phone. When either is selected it takes you to page that says unable to log in. Click forgot password. Takes u to the same page.

— The real homerjay

★★☆☆☆ Canada · v4.0.0 · 4 Dec 2025

Does not work

I have this app installed on my iPhone. When I open it, it comes up with my name and a button that says continue. It will not allow me to click on the button if I close the app and go back in I end up with the same screen. In order for the app to work I have to delete it from my phone and reinstall it and then it starts working again. Please fix this and before you ask yes the app is updated and so is my iOS

— JonesyAJ

★★★☆☆ Canada · v4.2.0 · 6 Mar 2026

Version iPad ?

Une version pour ipad serait très appréciée . C’est petit pour écrire .

— karogpsyart

★★★★★ Canada · v4.1.0 · 8 Feb 2026

Great App!

I like the pay now function makes it very handy to pay bills.

— Maddawg1991

★☆☆☆☆ Canada · v4.1.0 · 24 Jan 2026

Always frozen

Every other time I try to sign into the app to pay my bill it doesn’t work. I have to delete the app then redownload it which is annoying.

— Melysaxo

★★☆☆☆ Canada · v4.0.0 · 1 Dec 2025

Can’t open the app

I haven’t really used the app because 90% of the time it won’t open. I have to delete it, then re-install it to get it to function, and then I can only open it once or twice. This seems to have happened within the last month or two.

— Kayak.kid

★★★☆☆ Canada · v4.1.0 · 15 Dec 2025

Application

Fonctionne 1 fois sur 3 décevant

— Luking84

★★★★★ Canada · v4.0.0 · 2 Dec 2025

Pratique

Excellente expérience avec l'application

— Normandhua

★☆☆☆☆ Canada · v4.1.0 · 15 Jan 2026

Needs work

Most times when I open the app it freezes. Constantly have to close it and reopen to get it to work. I would prefer to have my credit card information saved in the payment section so I don’t have to keep digging it out every time I want to make a payment

— Dukekidda

★★☆☆☆ Canada · v4.0.0 · 1 Dec 2025

Not a good app.

Not impressed with the app. It works on occasion but most of the time I have to uninstall and reinstall app even with updates

— Monkey 6300

★★★☆☆ Canada · v4.0.0 · 5 Dec 2025

Sign in issues

The last few months ive had issues signing in to app

— BillBrakzon

★★★★★ Canada · v4.0.0 · 10 Nov 2025

Should be called Gogeco

Best app. Best internet service. Period.

— Altorbe

★☆☆☆☆ Canada · v4.1.0 · 6 Jan 2026

App will not open

Every single time I reopen the app it won’t let me click the continue button to login, every single time I would like to use it I have to uninstall and reinstall. Incredibly annoying would not recommend just because of this.

— Citrus6567

★★☆☆☆ Canada · v4.0.0 · 24 Nov 2025

Unresponsive

Unable to login due to the app being unresponsive. Idk if there was a bad update but I’m unable to pay my bill till it’s fixed.

— BimmerBoyNacho

★★★☆☆ Canada · v4.0.0 · 21 Nov 2025

Could be a very good app but…

Lately it’s been very difficult to open the app without closing and reopening several times. Make it easier to find outages and report them.

— Peel man

★★★★★ United States · v1.1.2 · 17 May 2024

Excellent

I really like it

— Sami Georges

★☆☆☆☆ Canada · v4.1.0 · 14 Dec 2025

Unable to sign in

I’ve been having trouble signing into the account in the app for a long time now. No response when I select the continue button and it seems to be frozen. Please fix this asap!

— KayGee1011

★☆☆☆☆ Canada · v4.1.0 · 10 Dec 2025

Wrong Language.

I didn’t get a chance to use the app because it was in French. I am English. There was no place to change the language on the app.

— English Clown

★☆☆☆☆ Canada · v4.0.0 · 9 Dec 2025

Unable to login

After initial install and login to account when trying to go into the app, a second or third time a couple days later will not able to log back in. I have to uninstall and then reinstall the app to access account information.

— _Baine_

Cogeco My Account FAQ

Is Cogeco My Account free?
Yes. The app is free, in all 2 countries it sells in, and it sells nothing inside it.
Does Cogeco My Account have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Cogeco My Account?
Virgin Plus My Account (4.4 from 350,569 reviews), MyRogers - Manage your account (4.4 from 280,662 reviews) and My TELUS (4.3 from 52,042 reviews).

Cogeco My Account download

Last updated 3 months ago.

Cogeco My Account sells in 2 countries. It was released 3 years and 8 months ago, on 3 Feb 2023. It holds a 4.1 rating from 953 reviews.

Supports 1 language: English.

How much does Cogeco My Account make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full Cogeco My Account analytics Revenue and downloads month by month, all 2 countries split out, and every product's share and trend