Your First Financial
Finance

Your First Financial

First Financial Bank, NA

How much does Your First Financial cost?

Prices are current as of 12 Sept 2026.

Your First Financial has no in-app products on record in the United States.

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Rating / 54.84.94.84.74.94.64.74.94.82.12.8
Reviews20K129K42K28K12K11K9.7K7.5K7.4K12143
Released20232022201220152012201420152011201720162011

Your First Financial reviews

4.8 out of 5, based on 20,347 reviews.

What people like

  • Customer service is friendly and fast
  • Easy to transfer funds quickly
  • Simple and convenient to use
  • Great for managing family accounts

What they complain about

  • Updates often break the app
  • Login issues and error messages
  • Customer support fails to help
  • Transaction details are hard to read
★★★★★ United States · v3.37.0 · 9 Sept 2026

App

App easy to used

— Echols601

★☆☆☆☆ United States · v3.37.0 · 27 Aug 2026

Can’t see full description

This is not mobile friendly. No matter what comes out of your account, you cannot see the full description. You then have to click on every single transaction in order to see what the transaction even is. Super inconvenient!!

— trisha_nicole02

★★☆☆☆ United States · v3.34.1 · 3 Jun 2026

Refresh bug/info update bugs

Usually have no problems with the app but, for over a week now I haven’t been able to view my balance or do ANYTHING inside the IOS app for the matter. I updated the app as soon as I could and it didn’t change anything. Every time I try something in the app it just gives me errors and “try again later” messages. I tried to message an agent inside the app about the matter but my message also failed (seems like a server issue maybe?) I am able to use the desktop version thankfully, otherwise not sure what I would do.

— Briancinho

★★★☆☆ United States · v3.37.0 · 1 Sept 2026

Unreliable mobile app

App doesn’t update reliably on iPhone.

— BGD2020

★★★★★ United States · v3.37.0 · 4 Sept 2026

Great service always!

I absolutely love my bank! They have stuck with me through some roller coaster rides, good and the bad, and everything in between. Lifelong customer. The ladies at the Aurora Indiana branch are fantastic!

— gdahZ69

★☆☆☆☆ United States · v3.37.0 · 23 Aug 2026

Poor online experience

I have tried and failed to add bill accounts that I pay since the merger with my prior bank. I received no help when I called the customer support team

— JimXbox

★★☆☆☆ United States · v3.34.1 · 26 May 2026

Sad Interface

In credit card section, that blue menu covers up the info it accesses. Looks like the mobile app uses the full size browser page here. Bad.

— WVU_Neal

★★★☆☆ United States · v3.28.0 · 21 Jun 2026

update now

it keeps telling me to update now but there is no update button to update the app.

— APPLE SUCKSSS

★★★★★ United States · v3.37.0 · 1 Sept 2026

Great Bank

The bank and employees are top notch!

— IPZ1213

★☆☆☆☆ United States · v3.36.0 · 7 Aug 2026

Idk

I don’t know what to do, I’ve had a lot of issues with this app on and off for the last six months and it’s gotten to the point that I can’t even use it. Half the time I can’t even login on the bank website unless it’s staring business hours I was instructed to delete remove the app and reinstall it because it wouldn’t update for several days and I wanna know what my active bank balance was nor would the Zelle future work without issues. Now I can’t login fully and when it does, let me it doesn’t show any accounts. I tried writing a message to support and it says I cannot send a message to support at this time.

— Jase0000

★★☆☆☆ United States · v3.32.0 · 20 Mar 2026

Don’t show Enhanced Checking or running balance on Enhanced Checking site

How to change ?

— zoom zoom al

★★★☆☆ United States · v3.30.2 · 21 Feb 2026

Text Notifications

I like the app, it’s great really. I have expressed some issues with the text notifications all those did was fall onto deaf ears.

— Kenny superman

★★★★★ United States · v3.36.0 · 16 Aug 2026

Todo exelente solo deseo poder parece me cancelaron una cuenta

Gracias

— !!! Perris !!!!!!!

★☆☆☆☆ United States · v3.36.0 · 29 Jul 2026

Trouble

Haven’t been able to log in

— whatis goo

★★★★★ United States · v3.36.0 · 10 Aug 2026

Easy Money

Not only do we have moment-by-moment information for OUR accounts, I can see my elderly Mom’s finances, too.

— Hoosier55

★☆☆☆☆ United States · v3.35.1 · 1 Jul 2026

Update failed

Never had any problems with the app until now. Stop doing updates that end up being counterproductive. Stop ruining what works just fine.

— bbojan219

★★★★★ United States · v3.36.0 · 10 Aug 2026

Love the app!

Very easy to use app and I love that I am able to transfer funds quickly between multiple accounts without having to switch multiple screens. I would continue to use this bank for their app alone!

— NateBonnie

★☆☆☆☆ United States · v3.35.1 · 15 Jun 2026

Mobile app

Not intuitive. Glitchy.

— Catty glass

★★★★★ United States · v3.36.0 · 25 Jul 2026

Love this app!!

Easy, simple and fast!!

— MarkEx0402

★☆☆☆☆ United States · v3.34.1 · 8 Jun 2026

Charges for bill pay

It is inconceivable that a bank would charge to schedule a future bill payment. I’ll be looking to move my accounts.

— Paul S HG

★★★★★ United States · v3.35.1 · 10 Jul 2026

Always First in you financial needs!

The nicest people I have ever dealt with in banking. Professional, knowledgeable and super friendly.

— tommy1075

★☆☆☆☆ United States · v3.34.1 · 5 Jun 2026

Update

This update is a disaster. Has my phone in a log in loop for days and no one has any idea how to help when you call a bank. Yeesh. Not to mention you started charging FEES.

— staircarhopon

★★★★★ United States · v3.35.1 · 15 Jun 2026

Great service

I greatly appreciate the ease and convenience of First Financial’s mobile banking app.

— Ripple29

★☆☆☆☆ United States · v3.28.0 · 5 Jun 2026

App sucks!!!

I have never had more issues with an app in my life. It never loads. Now the new version keeps saying that I need to update it. I did update it and now I can’t view my account. Ridiculous!

— Hirn m

★★★★★ United States · v3.35.1 · 15 Jun 2026

Great banking

I love the customer service I love how quick they respond to all my business needs and questions also how well they helped me with my business account and the credit card reader they have

— sexyredboneBGC

★☆☆☆☆ United States · v3.34.1 · 4 Jun 2026

Update 3.34.1

Doesn’t allow iOS user to update app which soft locks our bank accounts from receiving and spending money

— Yeah yeahbdbdnd

Your First Financial FAQ

Is Your First Financial free?
Yes. The app is free, in all 2 countries it sells in, and it sells nothing inside it.
Does Your First Financial have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Your First Financial?
DCU Digital Banking (4.9 from 128,914 reviews), Wright-Patt CU Mobile Banking (4.8 from 41,527 reviews) and First Merchants Mobile App (4.7 from 28,481 reviews).

Your First Financial download

Last updated 1 month ago.

Your First Financial sells in 2 countries. It was released 3 years and 4 months ago, on 3 Jun 2023. It holds a 4.8 rating from 20,347 reviews.

Supports 2 languages: English, Spanish.

How much does Your First Financial make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full Your First Financial analytics Revenue and downloads month by month, all 2 countries split out, and every product's share and trend