BrightBridge CU
Finance

BrightBridge CU

BrightBridge Credit Union

How much does BrightBridge CU cost?

Prices are current as of 12 Sept 2026.

BrightBridge CU has no in-app products on record in the United States.

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Rating / 54.84.84.84.44.54.84.74.84.94.83.5
Reviews6.3K23K18K14K12K6.3K6.3K6.1K2.5K2.1K50
Released20132012201420232013202420172012201220122021

BrightBridge CU reviews

4.8 out of 5, based on 6,335 reviews.

What people like

  • Staff are incredibly helpful and kind
  • Interface is clear and easy to use
  • Fraud protection works well and quickly

What they complain about

  • Check deposit feature is broken or unreliable
  • App crashes and fails to load often
  • Notifications are delayed or stop working entirely
★★★★★ United States · v4021.1.3 · 23 Jul 2026

Grateful!

I have been with Bridgebright from the years of Bridgewater CU 45years ago, Merrimack, now BrightBridge. This credit union has wonderful kind and polite employees. The bank has been there for me through car purchases, graduate school class fees, first home ownership etc. and I am grateful. The online app is conveniently designed too. Thanks!!

— EttaMarcella

★☆☆☆☆ United States · v4021.1.3 · 13 Aug 2026

Terrible.

This is the worst glitchy bank app I’ve ever seen in my life. I’m constantly locked out of it. I constantly need to re-save my device name terrible.

— Shell6262

★★★★☆ United States · v4013.0.1 · 21 Jun 2024

Son mi mejor opción

Me gusta la facilidad de hacer las cosas

— verdad sin sensura

★★☆☆☆ United States · v4018.0.0 · 1 Aug 2025

Deposit Check offline

Deposit Check (which was supposedly improved in the latest update) has been showing as Temporarily Unavailable for many days now. Same thing for the Credit Score feature. What is going on? Stop with the mergers and pay attention to your current customers

— Abba of 5

★★★☆☆ United States · v4021.1.3 · 11 Jun 2026

Works well, except for check deposit

As the title says, the app performs well but when you try to deposit a check you’re in for a nightmare. Check detection is just horrible. In auto mode it thinks it’s finding a check, takes a picture and then still rejects it. Manual mode is nothing better. It’s unable to detect and frame a check multiple tries and then the final picture still shows more then the actual check.

— hwa3

★★★★★ United States · v4021.1.3 · 16 Jul 2026

New member

So happy

— printed Expressions and Gifts

★☆☆☆☆ United States · v4021.1.3 · 13 Aug 2026

Too manny errors logging in

Not reliable

— rigoboba

★★★★☆ United States · v4005.0.1 · 10 Nov 2022

Great app & great bank

I love having all my accounts in one place where I can clearly see what I need to see. My only gripe is that I only get email or app notifications when the app is open. Which kinda defeats the purpose of said notifications.

— AwwShucks

★★☆☆☆ United States · v4017.2.0 · 29 Jun 2025

Can’t log in

Can’t log in. Just loads and loads

— No Nme56

★★★☆☆ United States · v4020.2.0 · 10 Apr 2026

Glitchy

The app is continuously categorizing payments incorrectly. A tax refund as a utility bill, a completely incorrect company. But hey, keep using Ai I guess…

— fadosm

★★★★★ United States · v4019.0.3 · 29 Dec 2025

Outstanding customer service

The BrightBridge CU is outstanding for customer service. We are using three locations- Quincy, Hanover and Bridgewater. Each single customer service representative is great, knowledgeable and takes care of you as you are their family member. Always with respect and high level professionalism. Our personal thank you to Alexandra( Quincy branch), Ronda ( Hanover branch), Tyler, Ian, Rose, Miakeyla ( Bridgewater). Thank you!

— ZUMU 28

★☆☆☆☆ United States · v4020.0.0 · 23 Feb 2026

Mobile app is horrible

I want to move all money out of the credit union because their app is so bad. I use SunCoast Credit union also and their app is so much better.

— Dazedthoughts

★★★★☆ United States · v3019.0.0 · 26 Nov 2021

Very easy to use

This app is really easy to use and to figure out. The app shows you all your money and in the account you have it in. Super easy to move money/add checks. Overall it is amazing and you should get this!

— Love or hate🤩😵

★★☆☆☆ United States · v4013.2.0 · 2 Aug 2024

credit card transactions

i dont like that i can NOT see any transactions on my credit card inside this new mobile app

— strummerlives

★★★☆☆ United States · v4015.2.4 · 4 Mar 2025

Good app. Update icon to be compatible with iOS themes

As the title suggests I have no trouble with the app aside from it being one of few apps that don’t fit dark theme icons

— Idalton5

★★★★★ United States · v4015.2.4 · 23 Jan 2025

The updated the App

While the app when it functions it’s actually decent, giving it this score due to the latest update it rendered this app useless due to not being able to log in, please update to fix log in issue. Update: the developer updated the app and it works great. Hopefully it stays this way. My score reflects this.

— Abx213

★☆☆☆☆ United States · v4018.0.0 · 28 Oct 2025

Useless

Might be the most unreliable banking app iv ever used. 9/10 times you go to access it you get a never ending loading wheel and can’t even use it. Has been like this for multiple updates with no improvements at all.

— Webster is better

★★★★☆ United States · v3014.2.0 · 24 Sept 2020

Cannot view cancelled checks.

When I highlight a cancelled check transaction then select ‘view check’ it brings me to a blank page with only the word ‘done’ in the corner. Please fix.

— Rexall173

★★☆☆☆ United States · v4013.2.0 · 2 Aug 2024

Disturbance

Because there are inexplicable transactions on my account .

— Djudlie2

★★★☆☆ United States · v4014.0.0 · 15 Aug 2024

Every update logs me out

Every time this app has too be updated it logs me out then makes me have too sign back in any always tells me cant find account. Fix it please

— Collazo Bernie

★★★★★ United States · v4015.2.4 · 22 Jan 2025

Not working

Since update on 01/22/25 can no longer access my bank. I am using an iPhone se iOS 15.8.3 Update. Downloaded app again and is now working. 1/22/25

— Flamingpappy

★☆☆☆☆ United States · v4016.0.1 · 14 Apr 2025

App crashes

Try to use the check card transaction feature and app crashes. Every time without fail. Didn’t do that before the credit union did the merger & rebrand. Quality of the app suddenly very bad. Also randomly crashes for no apparent reason. What the actual heck?! Maybe spend money on the important stuff instead of fancy new logos….

— Annoyed_commentator

★★☆☆☆ United States · v3021.3.3 · 11 Feb 2022

Not happy

BRIDGEWATER CU has gone way down hill since taken over by MVCU. Not customer friendly. Taking my auto loan business elsewhere. Locked out mobile app after two mis-entries. Changed password, still locked out. Time to shop for another CU.

— nb oince

★★★☆☆ United States · v4013.2.0 · 29 Jul 2024

Review from Mr Campbell

The bank app needs Zelle to send money easier

— Kingtev10

★★★★★ United States · v4013.0.1 · 17 Jun 2024

Merrimack Valley Bank

My review is everything is clear and precise, since the merge completed I have had no complications or complaints

— ddk5683

★☆☆☆☆ United States · v4016.0.1 · 5 Apr 2025

Name change

Has totally screwed up my business account deposits!!! I called to discuss this and requested someone to call me back, but nobody did! This Bank has changed names three times in the last five years. I can’t do this anymore and I’m working on getting everything transferred out of here. Including my mom’s accounts. Too bad cause I’ve been with this bank since 1984!!!!

— Knott Happy 2

★★★☆☆ United States · v4005.0.1 · 3 Nov 2022

Helpful app. Infuriating push notification system

I’ve set up notifications to alert me when accounts go under certain amounts. They seldom alert me promptly. Most aggravating example is when I turn app on to check my balance, and a flood of alerts suddenly ring out on my phone telling me that so and so account went under threshold hours ago. I should not need to keep the app open to be alerted in timely manner.

— Stingybus

★★★★★ United States · v4011.1.0 · 19 Dec 2023

Great credit union

Sincerely love this credit union The employees are so helpful kind & polite Also MCVU is on top of any fraudulent charges I couldn’t want more for a credit union

— Thanking banking

★☆☆☆☆ United States · v4016.0.1 · 26 Mar 2025

Keeps changing stuff

So annoying how they keep changing things I’m going to take my buissness elsewhere if this keeps happening

— I h8 META

★★★★★ United States · v4007.2.1 · 30 May 2023

Financial services

Kerry Fowler is the super Best

— Linda DiGloria

★☆☆☆☆ United States · v4015.2.3 · 22 Jan 2025

Can’t pay online bills

Apps really only good to check balance can’t pay on line bills check scan never works app closes unexpectedly, This will make me change banks as I need bill pay on app, not up to date at all

— NA-Bassmaster

★★★★★ United States · v4006.1.0 · 3 Mar 2023

Great bank!

Nicest people!

— electricsauce

★☆☆☆☆ United States · v4015.2.3 · 22 Jan 2025

New update

App update and now don’t work on my iPhone! I downloaded app on my son’s android and it works fine! Please fix

— Stagedolls1

★★★★★ United States · v3021.3.3 · 10 Feb 2022

Best banking ever

Hi my parents and father in law St Cyr and 7 other people started it at Western Electric Company. Employees are top professionals kind and always helpful Bless All Ms PJ Jammie’s

— Ms PJ jammies

★☆☆☆☆ United States · v4014.1.3 · 16 Sept 2024

Logged me out for no reason

like I said, logged me out for NO REASON

— HowardofRI

BrightBridge CU FAQ

Is BrightBridge CU free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does BrightBridge CU have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to BrightBridge CU?
Jeanne D'Arc CU Mobile Banking (4.8 from 23,311 reviews), Metro Credit Union Mobile (4.8 from 17,939 reviews) and Go Mapfre (4.4 from 13,788 reviews).

BrightBridge CU download

Last updated 1 month ago.

BrightBridge CU sells in 175 countries. It was released 13 years and 8 months ago, on 31 Jan 2013. It holds a 4.8 rating from 6,335 reviews.

Supports 1 language: English.

How much does BrightBridge CU make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full BrightBridge CU analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend