Sierra Central CU
How much does Sierra Central CU cost?
Prices are current as of 12 Sept 2026.
Sierra Central CU has no in-app products on record in the United States.
10+ alternatives to Sierra Central CU
| Sierra Central CU |   Golden 1 Mobile |   Travis CU Mobile |   SAFE Credit Union |   Rogue Credit Union |   Bank of the Sierra |   Tri Counties Mobile Banking |   OE Federal Mobile |   El Dorado Savings Bank Mobile |   First U.S. Mobile Banking |   Trico Business | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.7 | 4.8 | 4.8 | 4.8 | 4.8 | 4.6 | 4.7 | 4.7 | 2.7 | 2.3 |
| Reviews | 6.7K | 87K | 31K | 23K | 13K | 4.2K | 3.7K | 3.6K | 3.1K | 23 | 16 |
| Released | 2013 | 2011 | 2013 | 2010 | 2019 | 2024 | 2023 | 2011 | 2012 | 2013 | 2019 |
Sierra Central CU reviews
4.7 out of 5, based on 6,655 reviews.
What people like
- Branch staff are friendly and helpful.
- App interface is easy to use.
- Good customer service when you call.
What they complain about
- Face ID and login often fail.
- Hard to make extra loan payments.
- Mobile check deposits get rejected often.
- Some staff members are rude or hostile.
SIERRA CENTRAL ROCKS
Service Technology Products ALL Top Shelf!
This institution needs to be investigated
After receiving my disability checks via direct deposit the bank had engaged in some illegal activity. A savings account which I needed just to have a Sierra Central. Checking. An entity had charged that account. After I disputed the charges. That account was no longer supposed to be collecting late fees. But the fees kept occurring during the investigation Sierra Central illegally took the money from my checking account to cover the cost of the charges on the disputed account. They did it on a Friday afternoon. After they closed. And they also reported my card has stolen. I never reported my card is stolen. They are not open on the weekends so I had to wait till Monday to address the issue. They had zeroed out my account. I filed a complaint against them with the Department of financial protection and innovation bureau. After receiving a response from them. They sugarcoated the actions and refuse to address. The illegal activity they had engaged in. The issue had been resolved, but they failed to address why they were illegally doing the suspicious activities that they were engaging in It’s a corrupt cover-up. It’s a failure to take accountability and address the accountability of what they were doing illegally. It just so happens the same day that I receive the response. I was due my direct deposit. Three days later my direct deposit still hasn’t shown up. Even though I have proof and a letter saying that the direct deposit was already sent. The bank is now playing stupid and retaliating against me. They say they can’t see any direct deposit file coming in. That’s a lie. I have proof over the last seven months every single time. My direct deposit was sent. It was there the next day. Excepted a holiday had followed. There is no holiday that followed. Just pure retaliation. Staff had reached out to their back offices and of course they’re not gonna admit the wrongdoing they’re just gonna withhold those funds so the bills that I have can’t get paid on time and my car payment will be late I now have to file another complaint against them because now they’re attempting to ruin my credit. If they do this to me, imagine what they’re doing to other people. I’m actually leaving this bank and closing my account next month. The shadiness and corruption that is going on in those back offices. Is disgusting. I would definitely suggest staying away from this Bank. They are engaging any legal activities against their own customers. Be careful because this is what we call the plague of corruption.
App needs fixing
App seems to be very buggy, can’t use face sign in and doesn’t seem to save my sign in name and some times doesn’t accept my password. I know my password, app shouldn’t say I don’t have a good password.
Need to have
Need debit card that you can tap Need an easier method of reviewing payments made to vendor Need 12 months worth of storing payment information. Six months is not enough.
Extra car payment
Please fix the feature where you can pay extra on your car payment instead of giving you a hard stop and not letting you without calling and being on hold for 20 minutes. I just wanna make my car payment.
Easy to use
Most times a company updates their app it gets harder and frustrating to us. This was a nice surprise to find the update is very easy to use.
Loan payment
Why is there no option to pay more towards the principal of a loan? I can call or stop by a branch, but nothing on the app. The whole point of a Mobile app is convenience! Dumb!
Payment.
I wish I could make my car payment also through this app. Seems like a pain to get set up.
Android app is very smoother
Clicking the keyboard on iOS has some weird delay. The app never seems to want to remember that Face ID is set up so then I have to remember a long underutilized password. I know first world problems. But still.
Monthly updates would be great !!!
Just daily or monthly updates would be great and if you guys could update app to send message to phone when transaction occurs that would be great to !!!! they have the option to set it up but it never works !
Review
Nice and fast effective
Sign in issue
Why do I have to create a new password almost every time I try to login to my account? The only reason I plan on leaving this bank.
Hi first time
If this works I’ll be very happy thank you
Login
Managed to set face ID before international travel so I could change my phone number later. Still am prompted to be called or texted at the US phone number afterward, which I am trying to change, later found which also is formatted for US numbers only. I have an email to be contacted too...
Superior service
Great service, always so very helpful and courteous! Great staff!
App is terrible
Banking with sierra central is pretty good. The app is terrible. Doesn’t allow me to log in with biometrics, doesn’t save my login credentials, I’ve set usage notifications to my phone number multiple times and I don’t receive anything. Overall app is no good.
Love Sierra central
The tellers are friendly and knowledgeable and willing to the bank is always so clean and fresh. I recommend them to everyone.
It works
Convenience, functionality., and security. What more can one ask for. Been a happy member about 30 years now.
Not good
The new update removed the screen rotate option, and with it the ability to view the app in landscape mode, where the font is largest and its easiest and most convenient. I registered my concerns about this and requested the screen rotate to be turned back on. I was told “Sorry, but no”. Sierra is not the most customer oriented CU.
Credit Unions Are Better Than Banks
Join a credit union. They don’t steal your money
No Longer allowed to “snow ball” your loans
They no longer allow the (snow ball effect) pay a higher xxx amount due each end of month to reduce the total loan now they only offer “other amount excess to the next payment” which means you can’t pay ahead of time to pay your total loan amount anymore. Now you can only pay the car note ahead of time without reducing your loan term. I’m changing banks when my main bank finally relents and gives better than a 5%. I like to snow ball all my bigger finances it’s easier and cheaper than having to pay just the due amount
App
Love the mobile app, very easy to use. Oroville branch staff are outstanding, very kind & helpful! Love the services provided. Great job!!!
Terrible
This app is soooo jankey I think it was developed in 1995
Customer service
They have great customer service in store and over the phone! No matter which employee I have talked to they are always helpful.
The app is really bad
There is something wrong with the way they set up the app. The credit card does not tell you the available balance and it takes you to an external website to give you what little information you need. It also makes you download a pdf of your statement if you want to see more than 30 days worth of transactions. This morning I noticed that they updated it and now I can’t see any of my statements or transactions.
5 stars
App works great. The customer service is amazing if needed when I call very pleased with this bank.
Deposit Function is Awful
Requires you write all kinds of nonsense on the back of the check like “for mobile deposit only” and the date - but then 90% chance it rejects the deposit several days later with basically the only notice being an email. You then drive to the bank with the check marked “mobile deposit only” which they of course accept no issue at the bank.
To Sierra Central
This is a little bit more than what I just went through what I just had done on the app went well. I have been in to the bank two times and information that I need. Cost me $32 to pay the bank for information I needed about my account, I feel if you go paperless, we shouldn’t be charged for this. So now. I want all my statements, mailed to me, which I understand that will cost me two dollars per time. That is why I had to pay $32 for information about my account four dollars for each month. It’s sad that I have banked with Sierra Central for over 15 years. I have a limited income I’m on Social Security and this is the way you treat a customer.
Horrible app
This app is terrible, nothing convenient about it. Definitely not user friendly, and when I called the 800 number to get help, the man was pretty hostile on the phone. I refinanced my car loan with a different lender after 3 weeks of being with Sierra Central. Wouldn’t recommend to anyone
Sierra Central CU FAQ
- Is Sierra Central CU free?
- Yes. The app is free, in all 3 countries it sells in, and it sells nothing inside it.
- Does Sierra Central CU have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Sierra Central CU?
- Golden 1 Mobile (4.7 from 87,019 reviews), Travis CU Mobile (4.8 from 31,429 reviews) and SAFE Credit Union (4.8 from 23,157 reviews).
Sierra Central CU download
Last updated 7 months ago.
Sierra Central CU sells in 3 countries. It was released 13 years and 8 months ago, on 29 Jan 2013. It holds a 4.7 rating from 6,655 reviews.
Supports 3 languages: English, French, Spanish.
How much does Sierra Central CU make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.