Firefly Airlines
TravelBusiness

Firefly Airlines

MALAYSIA AIRLINES BERHAD

How much does Firefly Airlines cost?

Prices are current as of 7 Sept 2026.

Firefly Airlines has no in-app products on record in the United States.

10+ alternatives to Firefly Airlines

Firefly AirlinesSetel: BUDI MADANIAirpaz: Flight & Hotel BookingEasybook® Bus Train Ferry TourJomParkingSOCAR MalaysiaTrevo - Car Sharing Done RightKTMB MobileBusOnlineTicket.comMYairportsBatik Air
Rating / 54.84.94.84.74.73.63.91.63.92.91.8
Reviews23K167K79K48K48K6.4K4.3K1.8K54813645
Released20122018201720132015202120192020201520182015

Firefly Airlines reviews

4.8 out of 5, based on 22,959 reviews.

What people like

  • Booking process is fast and simple.
  • Easy to use and understand.
  • Often shows cheaper flight prices.

What they complain about

  • App crashes constantly during check-in.
  • Payment page often fails or bugs out.
  • Very slow to load and respond.
  • Hard to log in or update.
★★★★★ Malaysia · v6.43 · 15 Mar 2026

Easy app

App is easy, no hiccups and clearly understandable

— tedrizal

★☆☆☆☆ Singapore · v6.35 · 17 Oct 2025

URL cannot connect

I keep getting URL connection error and then the app quit

— Alex0806666

★★★★☆ Singapore · v6.35 · 19 Oct 2025

Apps issue

Can launch on IOS26

— Th9ng

★★☆☆☆ Malaysia · v6.41 · 29 Jan 2026

Problem with boarding pass and apple wallet

I cannot add the boarding pass to apple wallet. It shows a pop up stating “Record Locator is required”

— Cumlin monster

★★★☆☆ Malaysia · v6.47 · 23 Apr 2026

Log in

Very difficult to log in even i have used my username and password correctly, still pop out Required username

— summbody

★★★★★ Malaysia · v6.43 · 15 Mar 2026

Murah

Semoga terus beroperasi

— xhekek

★☆☆☆☆ Singapore · v6.35 · 15 Oct 2025

Pls update your app, bugs everywhere

It took me a whole 2 minutes for the app to open into dashboard, another 1 minutes to login, 1 minute to process OTP. Only for me to be unable to receive response when pressing Trips/Check-in/Profile tabs.

— Okfinallystopit

★★★★☆ Malaysia · v6.25 · 12 Jul 2025

Wheelchair

Can your side add on for wheelchair in the apps so that easier people want to booked in advance? Thanks

— Nanami Ichigo

★★☆☆☆ Malaysia · v6.35 · 28 Oct 2025

ADD TRAVELER

PLEASE FIX THE OPTION FOR CHILD SEAT 2 YEARS OLD AND ABOVE

— dhdr93

★★★☆☆ Malaysia · v6.40 · 13 Jan 2026

Payment

Filling in detail on payment is tedious. If the system can keep customer’s credit card then it’s perfect

— YNWAYNWA

★★★★★ Malaysia · v6.43 · 8 Mar 2026

Good

Good

— Looi Mee Hoong

★☆☆☆☆ Singapore · v5.62 · 26 Feb 2023

Payment function on app doesn’t work

This is so irritating. There is no “Add Payment” anymore. My bookings are now reserved and I have to call to enquire about ways to make payment. What kind of an app is this. And I tried 3x and the price keeps increasing. Is this a scam of some sort? Ridiculous.

— joochiat

★★★★☆ Singapore · v5.46 · 9 Aug 2022

Boarding Pass

Hope can save boarding pass to Apple Wallet for quick access like Malaysia Airlines.

— Ong Xiang 王翔

★★☆☆☆ Malaysia · v6.35 · 20 Oct 2025

Cannot Use

very slow,cannot open the page a week ago -.-

— Yumikok3

★★★☆☆ Malaysia · v6.40 · 2 Jan 2026

First time fly with Firefly Airlines

This is my first time using firefly coz it shown more cheap than others airlines. I travel with infant so that cannot check in online, in this case we came early to the airport for check in, staff in Klia1 is kind and helpful but what i did not expect is, while boarding u need to use a bus as transit to go to the plane, no priority for baby space and my baby is cry all the time since need to wait to long for boarding and that bus is full & crowd. Other things that make me frust is when arrived at tawau airport, i need to find my stroller, since staff whom handle the stroller does not help us. He just said no more stroller maybe someone take it??? He just said that and ask us to check at baggage claim? So personally i hope they will improve their service and be polite not to ignore and make a lazy face on customer. Alhamdulillah i found my stroller coz other staff help us. Thanks for whom do the job very well & i hope firefly take action for those staff not perform their job.

— Fyonnasulthana

★★★★★ Australia · v6.10 · 5 Feb 2025

User Friendly

User Friendly

— Anna Kui Lee

★☆☆☆☆ Singapore · v5.55 · 4 Dec 2022

Not able to pay in Firefly mobile apps

I flexible payment method

— vgcnvmc

★★★★☆ Singapore · v4.3 · 30 Oct 2019

System worked well until the credit card payment process step which took multiple tries to succeed

Hope to see improvement

— ongkev

★★☆☆☆ Singapore · v6.35 · 18 Oct 2025

Apps rumbling very slowly

The apps has been very slow, and at times I can’t even log in. Please fix this issue asap.

— Aarin Reis

★★★☆☆ Malaysia · v6.23 · 9 Jun 2025

Apple Wallet

Your e boarding pass didn’t have QR! How to use?

— Dennis Wong TF

★★★★★ United States · v6.05 · 18 Nov 2024

Outstanding Service

First time using FireFly. Downloaded the app and made my reservation and was booked in 5 minutes…amazing Thanks

— Mike Dandro

★☆☆☆☆ Singapore · v5.54 · 10 Nov 2022

Not user friendly

When go to select payment mode. There is no back button to reselect when enter payment mode.

— 123ttry

★★★★☆ United States · v2.12 · 5 Dec 2017

Worse app ever!

Open the app, it said please update. When you click update, it goes to the App Store to exactly the same app. It’s just go on in cycle. Hopeless app.

— Frustrating2309

★★☆☆☆ Malaysia · v6.35 · 9 Oct 2025

Update

Why so many update? Yesterday got update & this morning still need to update horr 😭

— Qns.41

★★★☆☆ Malaysia · v6.21 · 31 May 2025

Payment App Process

Not so smooth air Asia app is better for your comparison

— Emmanuel2408

★★★★★ United States · v5.93 · 7 Aug 2024

Nice and coherent

Better than the MH App

— Adrianmiami

★☆☆☆☆ Singapore · v5.23 · 21 Jan 2022

Unable to go to return date selection

Keep on crashing!

— Zewl Cadmium

★★☆☆☆ Singapore · v5.68 · 12 Apr 2023

Sim

Unable to do mobile check in

— Thieng2

★★★☆☆ Malaysia · v6.16 · 6 Apr 2025

Unable to check in

There are bugs with the app. I was unable to check in using app but managed to do so using web check in. There was an error saying that passenger name is not found. The booking was made through Malaysia Airlines. Please check. TQ

— Kamal 119

★★★★★ Singapore · v5.86 · 9 Mar 2024

Loyalty no.

Pls forward the above, for future trips with good rate.

— Limaurise

★☆☆☆☆ Singapore · v4.1 · 31 Aug 2019

Errors when keying in phone numbers

Forced to key in mobile no, It duly brings up the iPhone number pad but doesn’t accept the country code and phone number number without a space in between. Where is the space on the iPhone number pad?!?!?!? Doesn’t exist! No QC on the app!

— trycgc

★★☆☆☆ United Kingdom · v4.3 · 22 Oct 2019

Nicholas Marvin

The credit card no is not saved properly. When I make a new booking it says “credit card no invalid”.... so I have to delete and re-enter the info

— nikus tikus

★★★☆☆ Singapore · v4.1 · 15 Sept 2019

Payment screen

Passenger details should also be included in the payment screen, to enable the passenger to double check the spelling of names and other details.

— Clair_DV

★★★★★ Singapore · v5.76 · 28 Jul 2023

Credit card

Everytime I have to re-enter my company AMEX does not work

— StephPtg

★☆☆☆☆ Singapore · v3.7 · 1 May 2019

Do you even app ?

How did this app passed through quality test i don't know ? What the development team smoke, i don't know either ! All i know is that a single fresh graduate could do better than this absolute junk of app!

— Bardiaheshmati

★★☆☆☆ Singapore · v3.3 · 21 Feb 2019

The apps keep crashing!!!

Everytime it enters to payment section, the app crashes itself! It wasnt like this last time....

— kneegazz

★★★☆☆ United States · v1.1 · 8 Mar 2013

Rough experience

Basically an app which runs the mobile web browser version (read: slow!)

— cutewombat

★★★★★ Singapore · v5.45 · 28 Jul 2022

Good

Good

— 小超人20502050

★☆☆☆☆ Singapore · v3.0 · 14 Sept 2018

Very badly design app

Unable to pay using credit card, multi attempts with different cards !! 😡

— michmichee

★★☆☆☆ Australia · v2.5 · 30 Dec 2016

Improvement needed.

It is not user-friendly. I can only check-in using the app IF I had bought the ticket using the App. But, there are many times I buy my tickets online using my desktop which means I cannot check in using the App. MAB allows for App check in even if the ticket was booked elsewhere. Take a look at the dialogue box when one tries to check in online: "You have no flight record. Please BOOKING your flight to proceed".

— ajyong

★★★★★ Singapore · v4.5 · 6 Dec 2019

App and effective productive

Neat app application. It is responsive, make purchase a Breeze. Well done. Keep improving. Have a mean to source lowest price be more awesome.

— DesmondKokBS

★☆☆☆☆ Singapore · v2.12 · 5 Dec 2017

Why cannot open the app

Why cannot open the app ? Why always like that?

— 放弃等待

★★☆☆☆ United Kingdom · v2.1 · 30 Jul 2016

Mobile check-in does not work

The app crashes every time I try to check-in using the mobile check-in function.

— looishiwei

Firefly Airlines FAQ

Is Firefly Airlines free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does Firefly Airlines have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Firefly Airlines?
Setel: BUDI MADANI (4.9 from 166,750 reviews), Airpaz: Flight & Hotel Booking (4.8 from 78,531 reviews) and Easybook® Bus Train Ferry Tour (4.7 from 47,976 reviews).

Firefly Airlines download

Last updated 3 months ago.

Firefly Airlines sells in 175 countries. It was released 14 years and 6 months ago, on 19 Mar 2012. It holds a 4.8 rating from 22,959 reviews.

Supports 2 languages: English, Malay.

How much does Firefly Airlines make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full Firefly Airlines analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend