MyNCU Mobile
How much does MyNCU Mobile cost?
Prices are current as of 12 Sept 2026.
MyNCU Mobile has no in-app products on record in the United States.
10+ alternatives to MyNCU Mobile
| MyNCU Mobile |   Texas Trust’s Mobile Banking |   Resource One Credit Union |   Neighbors FCU Mobile Banking |   Bank of Texas Mobile |   ANBTX Mobile Banking |   CUTXMOBILE |   Neighbors Credit Union |   Texans CU |   Natco CU – Mobile Banking |   CarCard | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.8 | 4.9 | 4.9 | 4.9 | 4.8 | 4.8 | 4.7 | 3.9 | 1.9 | 4.4 |
| Reviews | 7K | 22K | 15K | 14K | 11K | 11K | 10K | 4.3K | 196 | 18 | 11 |
| Released | 2012 | 2012 | 2012 | 2012 | 2010 | 2014 | 2021 | 2011 | 2012 | 2025 | 2024 |
MyNCU Mobile reviews
4.8 out of 5, based on 6,963 reviews.
What people like
- Great for blind users with voiceover
- Staff is friendly and helpful
- Easy to use if it works
What they complain about
- App crashes and feels very buggy
- Mobile check deposit refuses to work
- Customer support is unhelpful or missing
- Session times out way too fast
Great
Best banking experience I have had
App always crashes
I’ve been with this Bank for over a year now and I have had numerous issues out of the application. The bank does not regularly update this application and makes it hard for its consumers to turn off and on their card and control most of their banking features.. as the consumer of this Bank would enjoy regular updates to ensure against app crashes, especially when the consumers are on vacation it creates a substantial hardship!
APPI can only use the app now for balances and zelle and few other sections, the bill pay is crazy
I love this MYNCU app! I am a iPhone 7 user and I am totally blind and use voice over to use all apps on my phone. Thanks to MYNCU banking app, I can do everything I need to do with this app. I do monthly bill pay, check balances, move money, check balances and much more. Thank you MYNCU for providing an app that even a blind user can successfully use. I just installed IOS 11, and the bank app works very well with new software. I love my bank MYNCU app!! A big 5 star rating for this app! Patricia Zoellers
Printer is major limitations
The paper selection in the printer part of this app is only US legal (legal size). The PDF that shows is designed for US letter (letter size). When one goes to print a letter size document on legal size, it ends up screwed, very messy. I can save the document to my iPad, and open it up in another app and continue to print in letter size paper. This app’s software needs to be fixed. Update: the limitation also applies to my iPhone, so it has to be in the app. All my other apps can print in several different formats, including US Legal.
Very Buggy App
Ever since I upgraded my iPhone 16 Pro Max to iOS 26, the app has felt very buggy and glitchy. Sometimes I have to kill and relaunch the app 3-4 times before it fully loads to my dashboard, and sometimes when it does load to the dashboard, it takes a minute for my account info to populate. Since I can’t find any app support on the website or app itself, I had to reach out here.
Great
Great app great bank
Too much
Stop asking me
NCU changes
NCU has screwed up the menu big time. It gives me a lot of spam when I want to see my accounts and I can’t find a link to bill pay. Please fix.
Shortcomings
The accounts pages are cumbersome and not intuitive. The date range input in particular. The time-out for inactivity is WAY TOO SHORT. In order to get through my monthly accounting, I may have to log in six of more times because the inactivity notification is easy to overlook if attention is directed elsewhere. Why not allow the user to input an amount of time that is not interrupted by forced log-offs? My wife and I do not use debit cards. Sadly, NCU rewards customers who use debit cards and ignores customers like us who maintain large balances that earn a pittance of a few cents of interest. Also, why has the ATM not been replaced? Getting cash is now a hassle instead of a breeze. That’s it!
Mobile deposit
I’ve tried for weeks and the mobile check deposit refuses to work. Please help
It’s good
I am able to do most of what I need to do. I still can’t read the messages, but I guess they aren’t that important.
Worst bank ever
This is a horrible bank the customer service is even worse they can’t figure out what’s wrong with my card has my money held
Not alerting me on transactions until they post
This app used to push notifications as soon as you used the card. The transactions are pending for a couple days until they actually post. Now I only get the notifications when they post. So someone could use my card for days before I realize they are using my card. Or check your account manually daily. All my other cards will notify as soon as they are swiped. I have all alerts on for every type of transaction and nothing until they post.
Personnel and Services
Staff and products have been exemplary across the spectrum.
Get Better Devs
Would highly consider looking into getting new developers for this product. The amount of time this app has issues is insane. Just trying to unlock and lock your card requires anywhere from 3-5 reload attempts. Sites/session connection seem to always crash (could be the API just a guess) Mid U.I btw. For some reasons I always see issues increase with this app and services after hours. And there is no one to talk to other than a robot I can’t even call it A.I…shame. Overall app has technical issues and up- issues. The bank itself needs to work on the customer service and better transparency.
Drive Thru
You took the drive thru away in Mesquite?? Those were a very convenient for members…
Review
Good place to keep your money
Horrible “bank”
Extreme sub-par customer service. App frequently “under maintenance” - no ATM’s. Frost bank is MUCH better
Glitchy at Bess
This app works when it wants to work and online deposit of checks is a no go although the button is there
Service
Friendly service
Not working
App will not log in on iPhone 17.. I get the text and there is no where to put the confirmation number.. just gives option to send text again to confirm log in.
Great service
Always easy to guide thru app
Cant Make Loan Payments from External Account
It’s 2026 and my new loan with their financial institution can’t accept payments from other banks, credit or debit cards. Your attempt to FORCE people to use your accounts is why you are closing locations and probably will be going out of business. Pretty wild. I will be moving my loan back to Wells Fargo.
Great service / Great staff
My wife and I are so thankful for this Credit Union. They are so supportive and helpful.
Update the app
I’m not able to make a loan payment before 9a because your information box added to the lower part of the screen pushes the submit bar off screen.
Outstanding Service and a Credit Union That Truly Cares About Its Members!
I have had an excellent experience with Neighborhood Credit Union. From the beginning, the team has been professional, knowledgeable, and genuinely focused on providing outstanding service. The staff is always courteous and willing to answer questions thoroughly, making every interaction a positive one. Their online and mobile banking platforms are intuitive and reliable, which makes managing my accounts very convenient. I appreciate their transparency, competitive rates, and commitment to member satisfaction. Neighborhood Credit Union truly sets the standard for what a financial institution should be, and I am proud to be a member.
New update
What was wrong with the old update?? I can’t see my transactions now I have to manually ask for it it causes a major inconvenience
Every one
Excelente bank and love it
Zelle
Zelle will not work. It will accept money but won’t allow me to send anything out. That’s not good
MyNCU Mobile FAQ
- Is MyNCU Mobile free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does MyNCU Mobile have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to MyNCU Mobile?
- Texas Trust’s Mobile Banking (4.8 from 21,798 reviews), Resource One Credit Union (4.9 from 14,641 reviews) and Neighbors FCU Mobile Banking (4.9 from 13,796 reviews).
MyNCU Mobile download
Last updated 3 months ago.
MyNCU Mobile sells in 175 countries. It was released 14 years and 7 months ago, on 22 Feb 2012. It holds a 4.8 rating from 6,963 reviews.
Supports 3 languages: English, Spanish, Chinese.
How much does MyNCU Mobile make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.