Associated Credit Union








How much does Associated Credit Union cost?
Prices are current as of 12 Sept 2026.
Associated Credit Union has no in-app products on record in the United States.
10+ alternatives to Associated Credit Union
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|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.8 | 4.8 | 4.9 | 4.9 | 4.8 | 4.9 | 4.8 | 4.8 | 4.8 | 2.1 |
| Reviews | 9.8K | 63K | 53K | 32K | 19K | 19K | 7.3K | 5.5K | 4K | 2.1K | 93 |
| Released | 2010 | 2014 | 2010 | 2012 | 2017 | 2022 | 2012 | 2013 | 2011 | 2023 | 2020 |
Associated Credit Union reviews
4.8 out of 5, based on 9,759 reviews.
What people like
- New layout is easy to navigate.
- Staff are knowledgeable and friendly.
- Great place to grow your money.
What they complain about
- Mobile deposit camera often fails.
- App freezes or crashes frequently.
- Cannot lock or unlock debit cards.
- Customer service is hard to reach.
I love this place
Staff and customer services is 100% ALL the time.
Terrible App!Stalking not required
The only way to get the app to stop asking you to do a review every time you log in is by writing a review, so here it is. And even that doesn’t work…… probably going to change banks due to this annoyance
PLEASE ADD FACE ID
Love app but please i am begging you
I phone widget
It disappears if you update to iOS 18
Login
The login user setup is obtuse and not user friendly at all.
Ok
Ok
Stop asking me to rate!!!!!!
What the hell, stop with the asking to rate thing. My goodness
I love the way I can check my account
I love being able to check my account but I am frustrated with using the mobile deposit! Since my new iPhone 14 I can’t get the camera to scan on the deposit! Message tell S me to rotate my device yet that doesn’t work either!
App
I can’t reactivate half the time
Face ID
They used to have Face ID then they took it away.
Good bank
Overall, not a bad bank.
Pending Credits
It is very disappointing that this app doesn’t show pending debits and credits. The previous app did.
Mobile Deposit
Mobile Deposit has not worked on the app for months. Support says it’s an iOS16 problem. It’s been long enough for a fix. PLEASE. Update the app to repair the problem!
Mobile check option not working
I’ve been trying to deposit a check on the app for about 5 mins. It keeps saying “Rotate device to continue your deposit” but the message doesn’t disappear even after I tried to flip it. Even change the orientation of my screen, tried to restart my phone. Please fix asap as this is a major inconvenience.
ACU is the best
ACU is professional and a great place to grow your money. They believe in you and understand your circumstances
Online app
Offline the weekend! Couldn’t unlock my atm card!
Fix App
Mobile deposit not working after IOS 16 update. Please fix this issue.
App Freezes
In the last 2 months the App freezes when I try to make a Mobile check deposit. After this the App fails to reload.
Customer service
This business has an awesome customer service base. They are always knowledgeable & friendly.
The transactions are not current and are causing inproper account balances
Accounts
Mobile Banking on App does not support iOS 16!
You cannot deposit using the Mobile Banking Deposit feature. The camera does not work with iOS 16. Customer service says no eta on any fix. Really???
Best Credit Union
Always got great everything
Worst Bank App Ever.
Every time they update the app, you have to manually re enter your login info. Then you have to manually re enter allll of your connected bank info because if you press “connect bank with credentials” it will take eons to load (it never loads). The worst customer service support for the app, they just tell you to go to the website, BY THE WAY half the things on their website are unhelpful too. They don’t list your account number or routing number, but when you call saying you need it they tell you where to find it however it IS NOT THERE. They are no where to be found in the app. I should be able to easily and seamlessly pay my credit card bill using another bank as well as look at my account or routing number for this bank if I need to amongst other things. Just trash.
Good product
User friendly
So frustrating
This app confounds me repeatedly. I cannot easily move money into or out of my accounts. Zelle transactions are simple with all my other financial institutions.
Longtime Customer
ACU was the first credit union/bank account I opened when I moved to Georgia 23 years ago and it was one of my decisions ever! ACU has your back!
Zelle 2025!
Why are we not still able to use a Zelle app within the app? Why does it not go to that once you click on the link that it sends you to your number or your email? And why does it take a whole day for someone to get it, I thought it was supposed to be instant
Teller
She was amazing
Online checking
I’ve had several issues with my checks not getting to where they are supposed to get within two weeks. This is not acceptable to me. I know you use a second party to send the checks, but I can’t be getting cancellation notices because you can’t send my checks in time. You’ve taken money out of my account but the money doesn’t get there. Big problem!
New App Design
The new app layout is awesome! It’s much easier to navigate and I like having all of the payment options in one folder in the main screen.
Horrible not up to date app
There’s no way to manage my own debit card I should be able to lock it and unlock it whenever I need to etc. all other bank apps look like we’re in the 21st century. I love the bank but I am thinking about leaving because of the app. Like the chat never works and I shouldn’t have to call in about every little inconvenience.
Associated Credit Union FAQ
- Is Associated Credit Union free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Associated Credit Union have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Associated Credit Union?
- Delta Community Credit Union (4.8 from 63,251 reviews), Georgia's Own Credit Union (4.8 from 52,699 reviews) and LGE Mobile (4.9 from 32,110 reviews).
Associated Credit Union download
Last updated 5 months ago.
Associated Credit Union sells in 175 countries. It was released 15 years and 10 months ago, on 16 Nov 2010. It holds a 4.8 rating from 9,759 reviews.
Supports 3 languages: English, Spanish, Chinese.
How much does Associated Credit Union make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.




