Focal & Naim
How much does Focal & Naim cost?
Prices are current as of 9 Sept 2026.
Focal & Naim has no in-app products on record in the United States.
10+ alternatives to Focal & Naim
| Focal & Naim |   Qobuz: Music & Editorial |   BluOS Controller |   WiiM Home |   Audirvāna Remote |   Roon |   Marantz AVR Remote |   Roon ARC |   mconnect Player Lite |   JPLAY |   Qobuz Club | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 2.4 | 4.6 | 4.3 | 4.2 | 4.6 | 3.8 | 2.2 | 3.6 | 3.7 | 4.0 | 3.9 |
| Reviews | 2.6K | 91K | 27K | 6.5K | 5.9K | 2.3K | 2.1K | 700 | 501 | 451 | 376 |
| Released | 2010 | 2014 | 2012 | 2021 | 2015 | 2015 | 2016 | 2022 | 2012 | 2022 | 2024 |
| Monthly price | — | $16.99 | — | — | — | — | — | — | — | — | — |
The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.
Focal & Naim reviews
2.4 out of 5, based on 2,624 reviews.
What people like
- Personalization helps older listeners hear better
- Seamlessly integrates many music services
- Sound quality is excellent without the app
What they complain about
- Connectivity drops constantly and frustrates users
- EQ settings fail to save your changes
- App crashes or freezes when editing metadata
It’s not the app, it’s your network!
The only issues seem to arise with ISP routers supplied by the service provider of your broadband. They screw around with the UPnP signalling. Swap the router for an off the shelf Netgear and the problems all disappear!
Can’t consistently connect to headphones
Really disappointing after buying what’s supposed to be a premium product. Defeats the purpose when it’ll only register the headphones 1 try out of 5, and then it regularly loses connection again once it has found them.
Ok but…
The app works as promised both for my Qobuz service and for internet radio. What I cannot understand however is why I get an error message with certain albums (“Album unavailable for streaming”) when the same album is available for listening on my phone if I look into my Qobuz app directly. Example: Katie Melua’s acoustic album no. 8.
Widget broken after update
After last update widget for inputs now a blank white box. This is on iPhone and iPads.
Good overall but has issues with Hekla
Volume settings on the app for the hekla are not correctly displayed . In the channel levels for height channels there are 3 left channels and 1 right. Can you update this bug?
Excellent Naim Application.
I find it easy to use from ipad and iphone. I can control four different units, Atoms & ND5XS2's in my house whichever room I am using. I use Tidal hifi and a Naim Core and it is excellent.
Unreliable
Really poor app for such a good system
Not reliable
Have had to hard boot my Uniti Nova every few weeks since purchase in order to restore app control. The last two pushed revs to the software have only increased this flakiness. Looks like this time I’ll need to completely disconnect and reconnect. Have a Bluesound Node at other house - 100% reliable and MUCH more affordable. About ready to bail on Naim.
Very clunky interface
Now forced me to register (probably for data harvesting and spam). After weird troubleshooting, removing old presets, again provides basic control on my cube.
Using app on MacBook isn’t brilliant
Achieves baseline functionality. Annoying popup regarding user consent to share data comes up, even after manually adjusting this in settings. Also, how is there an option for nighttime listening mode baked in, without a clock setting to turn on at designated times? That function really needs to be in place for a product of this calibre.
Absolutely worthless
New Bathys headphones and I downloaded this app which is absolutely worthless. Connecting the HPs to this app to set customization, look for updates, etc, all results in an aggravating cycle of an opening/closing/rebooting process with no success whatsoever leading to frustration and disappointment. The HPs themselves are excellent, but customizing is not possible for me. I am so surprised at this given the two companies, Focal and Naim.
Shocking App
Worst application I've ever used. Constant connectivity issues where the system disappears totally.
Zufriedenstellende Fernbedienung
Meistens funktioniert das Zusammenspiel zwischen App und den Mu-so‘s gut. Dass die Geräte zuweilen nervende Verbindungsprobleme mit WLAN, Radioservern oder dem Netz haben, dürfte nicht an der App liegen. Jetzt wird die Apple Watch unterstützt. Damit sollen die Mu-so’s bedient werden können. Das funktioniert für die Mu-so 2, offenbar aber nicht für die 1. Generation der Mu-so. Punktabzug für die neue SW-Version, die einen neuen Radioplayer anbietet, bei dem schon der Anmeldeprozess an irgend einem Re-captcha scheitert.
Unity Atom app interface
App interface chronic, used to work fine but now besides removing and reinstalling etc,etc. the app simply crashes out to the point it is unusable, please please Naim reinstate the previous version of this app until the revision actually works.
Update app.
So I just bought the Focal Bathy’s MG headphones, and found out I cannot open up the app. To use its features, and I cannot access the website either. Not a good start, and from what I see the EQ system on the app. Is pretty dismal. I would think that for focal’s price point on their items, they would overall do a better job with their website, app. And EQ system.
Focal Bathys
Have bought 4 headphones for the family, everyone has this app. No issues for the headphones. Great app, simple, and works per expectations.
uPNP no volume control
Where has the volume contraction gone when playing from uPNP. Now simply missing. I get impression that every time they update this App, they managed to make it worse. Drop Focal and go back to ordering Naim App.
Functional. Added Imternet Radio a plus
The app has always been bare-bones. It does what it needs to do I wish I didn’t have to select the headphones every time I connect them. The new update is welcome, the Internet Radio seems great (I’m trying it out right now) but I’m most thankful for the updated EQ graph. I’m not sure if it functions any different but it looks much nicer and is very easy to adjust. It’s the little things. I’m currently listening on the Bathys MG headphones, which are spectacular btw.
App is freezing when trying to navigate.
Very disappointed app
Adequate
This is my third review update. I had problems after an app update. OK things are working as they should at last but based on my experience the app needs to become more reliable
App & internet radio working again
After lots of problems using previous versions of the app with my Muso Qb, I deleted the app and all the data, and installed this new version and updated the firmware. Happy to say that connectivity seems to be reliable, and finally we have a decent internet radio service again 😁
Fed up
NAIM, a fantastic product let down by an app that constantly fails to perform. Having to reboot and reconnect multiple times on a weekly basis. I was briefly considering buying a few more for units for a multi room experience but not now.
Generally good
Works well most of the time. Does get its network settings mucked up now and then forcing a shutdown and reset of the speaker. Connecting to services is likewise a bit fiddly sometimes.
Consistency Needed
I had an android for the last 8 months and switched back to iPhone. I can’t stand android tech, but the same app worked flawlessly in that system. The main reason I switched to the other tech was the difficulties Apple has playing well with others. I have to go through several loops between Bluetooth and the app just to use my Focal’s most of the time. It’s like a new setup every time. It’s so dumb.
Updated x2 version of this app has serious bugs
Even later update 6/25; Naim keeps changing this app and introducing new complexity. Now to “find” a device like Uniti Nova you have to do a combination of choices on your remote and on the unit that in my experience does not work. I spent upwards of $5000 for my Nova/Uniti Core combination and I’ve recurrently had technical glitches and mechanical failures. My Core unit is now in the shop back east for the THIRD TIME after the ripping drive failed again. It takes six weeks or more to get the repaired unit back. No West Coast service available. Meanwhile the Nova firmware keeps getting updates, one of which wiped out my internet radio stations. I am guessing NAIM is just incompetent and not really trying to inconvenience its customers. Still, it’s like DOGE took them over and screwed up their app. UPDATE TO UPDATE (1/25): NAIM fixed the two most annoying glitches in its metadata software described below. But the database still crashes pretty often. This happens when you try to add a composer name to the “Album” name. So put “Beethoven:” in front of “Symphony No. 5” and the database sometimes accepts it, and sometimes strips out ALL of the metadata for that album. If you tap the “Look up metadata” command, sometimes you get it back (minus your additions), and sometimes it crashes the app. Same thing happens often when you supply cover art using the “Change Cover” command. One strategy that often works is to enter metadata (artist name(s), album name, track information, cover art) one item at a time and tap save, then reindex the database by going to Albums, then back to Newest CDs. That’s tedious and slow. The Core Units costs $2300 last time I checked (the streamer costs about $3500). Why does NAIM skimp on its database development? The database never loses the information it first came up with when ripping a disc, and it balks at overwriting misinformation. CD engineers often make mistakes entering metadata, ranging from simple typos (“soanta”, “qunitet”) to obtuse album names (“111 Great Masterpieces [Disc 43]”). Artist entries are often the composer’s name or a subordinate musician’s name instead of the featured artist. The ability to correct errors and replace unhelpful information to improve searchability of albums should not crash the NAIM app. Wall Street doesn’t tolerate glitchy databases. NAIM should hire a competent database engineer to fix this app so the “Edit Metadata” command works. Also, the database indexing is slow. That could be the processor in my Uniti Core unit. By slow I mean 15 seconds to index Albums or Newest CDs. NAIM advertises that its Core Units are compatible with an 8TB storage drive. That’s 10,000+ CDs. The unit should be designed to handle all that data more quickly. UPDATE: Since I reviewed this app several months ago, NAIM has combined Focal and NAIM in the same app. I don’t have Focal and can’t comment on that, but while the updated NAIM app is improved, it still has some surprising glitches. 1) The album name field in the metadata entry screen changes every time you input metadata to a track. So you have to enter the album name, then save it (highlight all the name and select copy), then enter track data, then go back to album name, clear the last track entry from it, and paste in the album name. 2) The artist name field brings up possible matches as you type, but when you select the full entry from the list, nothing happens—or rather, the artist name field just shows what you have manually entered so far. So, for example, enter Herbert von Karajan in the artist field and (if you have already entered an album featuring Herbert von Karajan and the Berlin Philharmonic Orchestra) the full previously entered artist and orchestra name will appear below, but you can’t select this shortcut because it doesn’t work. If you have more than a few of Karajan’s recordings, that means lots of unnecessary extra data entry. NAIM should fix this and update the app. EARLIER REVIEW: Previous version of this app worked smoothly and efficiently. Recent update introduced glitches that are very annoying and make this app off-putting. I ripped upwards of 4,000 CDs using the previous version. The current version stalls, even closes when I tap Albums or Newest CDs. When I do get into an album to edit metadata, the screen often freezes, or it appears in sections at intervals of several-to-many seconds. Then if I tap on, say, the Artist entry to edit metadata, several times the app has instantly closed and I had to start all over. NAIM had a good working app. The current version is a nightmare. My brother owns the same equipment — Uniti Nova streamer and Uniti Core rip and store unit (very pricey), and his equipment is now routinely trying to play WAV files as FLAC files, which results in all tracks being reduced to 30 seconds and music skipping to fit that limit. Very disappointing that NAIM has screwed this up. The dealer has been very unhelpful and NAIM has service only on the East Coast, necessitating cross-country shipping of heavy components if you live out west. It cost $200 to ship one Core unit (lighter than the Nova streamer) from Seattle to Niagara Falls, NY. That Core unit, BTW is now in the shop for the second time to repair an inoperative ripping drive. I only got it about one year ago. Specs say the unit can handle an 8TB store drive. That’s a lot of discs and downloads. Seems like the hardware should be more reliable.
Very useful
Works well, very helpful for set up and configuration too. Some great progress in the app over past few years.
999Dan
Naim produce excellent hardware, which sound fantastic, but unfortunately this App is absolutely awful!! Constantly loses connection so is pretty much useless in controlling my Uniti Star!! I spend all my time trying to reconnect rather than enjoying the music. Really not good enough Naim…….
Ok
Using for naim su so and focal batcsy
Non-functional if internet is down
Certainly not everyone will care about this, but I live in a rural area and purchased Naim speakers in large part on the idea that they'd work even when the WISP dropped. They have airplay and ability to stream from your own music server on LAN. Unfortunately, while that worked when I bought them, at some point the app was changed so that if internet is down it's completely non-functional. Refuses to even connect to added speakers, that you can load the web page on in Safari. The hardware is superb (and pricey) so it's unfortunate the app stinks now. Hopefully they fix that someday, or make the Web GUI be a backup instead of just diagnostics.
Cannot Stay Connected
The headphones are great. The app cannot stay connected to save its life. After about three seconds it disconnects. Cannot comment on any of its other functionality because it won't stay connect long enough for me to use it.
Amazing!
Top quality app and audio devices
Stopped working with Tidal
The latest update no longer works with Tidal from within the Naim app - the only way to make it work is to stream direct from Tidal…
Headphones Disconnected
This is as far as I can get… I can switch over the EQ if I’m fast enough, but this error pops up every time after about 5 seconds. I think this is because the headphones were paired already and the app tried to pair them again - which I cancelled. Uninstalled and reinstalled and still having issues.
Anyone could build a better app than this.
I have the focal bathys and this app doesn’t add much to the experience of these headphones. The eq is subpar - they could have considered their audience here and built something actually good. This company honestly gives no care regarding software and firmware. For example they are aware the bathys has too large of volume jumps per increment yet they never fixed the issue.
App has come a long way but please let me disable ANC
A lot of the bugs have been ironed out since my first review. But the Bathys is still held back by the inability to disable Noise Cancellation- please add this! Every other headphone like this has that option!
Fully functional and seamless
This app does a great job of integrating many different services. It is no simple task to support the wide variety of APIs and protocols needed and it does so seamlessly. I have not experienced any network issues with my MuSo connected to my google mesh, all products and clients are on latest firmware. Some advice for other users - some basic WiFi routers (usually the basic ones supplied by ISPs) have extremely poor firmware which can cause issues with multiple products.
What’s in a Naim?
Latest update fails to pick up Naim Uniti sitting happily working on the same network - as long as it’s controlled via the Remote. App recognises Uniti name, sometimes, but can’t display presets. At other times App simply shows IP address. Come on Naim you can do better. Previous version of the App at least worked with stability.
Works good for Focal Bathys
This app is a very good companion for the Focal Bathys wireless headphones. It has the Mimi thing in it which is also a good thing. The equalizer is weird, and can’t be set easily. If the Bathys is connected to more than one device, even to this device - the app won’t work with it. Happens to be that Sennheiser PXC and other ones they make wireless doesn’t have these issues. I would give this app a 3.75 ratings..
Focal Bathys Volume
Please release a firmware update to re-calibrate the volume increment curve for the Focal Bathys. The current curve is harsh with a steep rise after 3 notches. It can be made a lot smoother.
7.0
Slower and glitchier than 6.0 IRadio presets sometimes fail to populate Very slow to move among pages Unit icons changed to top down view, not front facing (not as nice)
Naim muso
Can’t figure why everyone is giving the app terrible reviews.i have been using it with the muso for 3 weeks and it works flawlessly.
App goes blank and doesn’t work.
I can’t believe this has an average of two stars. If my mu-so cube speaker wasn’t so good I’d have binned it years ago. Awful app!
Focal side not so bad
I can only speak for the Focal side of the app. It's miles better than the Sony app you'd use for the XM-5 headphones and overall the app is pretty good. Updating the headphone's firmware on day 1 was smooth. It would have earned 5 stars if it had: - A few more premade EQ presets - A label to let you know which exact value you've set your custom EQ bar to. - The ability to change a custom EQ without having to make a new one. I think sometimes my changes save and sometimes they don't, it's hard to tell. Anyway good app and the Bathys are excellent.
Why?
Headphones work very well w/o the app. Installing this App actually made using the headphones more difficult for Siri and other media control functionality. The extra features like EQ would be great but not at the expense of the basics.
Never mind
Review edited after troubleshooting
Focal Bathys headphones
I was concerned about the app given all the bad reviews. Maybe for the Naim equipment? For the headphones, it is a plus (1) no feedback (like on my 5909s) for ANC setting but simple on the app (2) personalization, being older I lose a lot over the higher spectrum; the app brightened music on a good curve which, as advertised, permits lower listening levels. Before I personalized I thought the headphones were Near-Perfect. Now I wonder as they sound almost muffled without it. That’s really because I can listen at a lower volume comfortably. The Bathys sound as wonderfully flat as the 5909s, but there is a quality to the sound, difficult to define, that just makes these easier to wear. The image created is nearly the same but these seem more “real” to me.
Terrible
No longer allows connection to my Naim muso.
Very stable and reliable
I am using the Naim App with my ND5 XS2 Network Player and I have never had any hiccups or connectivity issues. I have a stable 5GHz WiFi network and a leave the player powered up permanently; never putting it in sleep mode. One feature I would really like to see is the ability to create playlists with tracks from different sources e.g Tidal and Connected USB drive. Keep the improvements coming. Thanks.
Minimalist App, Saving Issues
Intensity for sound personalization does not save. Tried keeping it at 50% and it shoots back up to 100%. Don’t see anywhere to save my adjustment and it keeps going back to 100… EQ is a little lack luster compared to other headphones that are 50% less expensive. Was expecting a little more customization with the price of these headphones.
Naim & Focal logo
Really dislike the NEW logo, bring back the Naim only logo.
Focal & Naim FAQ
- Is Focal & Naim free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Focal & Naim have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Focal & Naim?
- Qobuz: Music & Editorial (4.6 from 91,449 reviews, premium from $5.99), BluOS Controller (4.3 from 26,646 reviews) and WiiM Home (4.2 from 6,538 reviews).
Focal & Naim download
Last updated 0 months ago.
Focal & Naim sells in 175 countries. It was released 16 years and 1 month ago, on 25 Aug 2010. It holds a 2.4 rating from 2,624 reviews.
Supports 12 languages: English, Dutch, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Chinese, Spanish.
How much does Focal & Naim make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.