My CityPASS
Travel

My CityPASS

Plan Your Attraction Visits

City Pass, Inc

How much does My CityPASS cost?

Prices are current as of 9 Sept 2026.

My CityPASS has no in-app products on record in the United States.

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Rating / 54.94.64.84.74.64.54.91.84.92.54.4
Reviews50K159K59K51K33K26K15K3.4K1.1K37864
Released20232010201320192011201620182015202020222020
Monthly price—$3.99—————————
Annual price—$9.99—————————
One-time price—$25.99——$4.99——————

The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.

My CityPASS reviews

4.9 out of 5, based on 49,851 reviews.

What people like

  • Saves a lot of money
  • Easy to plan your trip
  • Good value for first visitors

What they complain about

  • App crashes or stays white screen
  • Tickets fail to load inside app
  • Customer support wait times are long
★★★★★ United States · v1.12.14 · 15 Jul 2026

Maravilloso

Muy económico

— @lukamen

★☆☆☆☆ United States · v1.9.25 · 26 Sept 2025

Junk app

No matter how we tried to pull in the passes we bought an unknown error occurred. Tried multiple times over 2 weeks right up into our trip. Junk!

— BCE

★★★★☆ Colombia · v1.5.27 · 20 Jun 2024

Reservaciones

A veces se queda pegada cuando selecciono una fecha y no me deja continuar para seleccionar una hora

— Alecat02

★★☆☆☆ Germany · v1.10.23 · 9 Apr 2026

Hier bezahlt man in New York mehr als wenn man einzeln bucht

In diesem Pass sind auch Museen drin, die kostenlos zu besuchen sind. Wenn man diese auswählt, zahlt man deutlich mehr, als wenn man die Attraktionen einzeln bucht. Dabei bezahlt man am Ende deutlich mehr als notwendig. Man sollte also genau prüfen, welche Attraktionen man hier nutzt und die anderen direkt auf der Webseite der Attraktionen buchen. Der einzige Vorteil ist noch die einfache Reservierung von Zeiten und die damit erreichbare digitale Eintrittskarte.

— Bergbesteiger

★★★☆☆ United States · v1.12.14 · 15 Jun 2026

Confusing

The app is clunky, confusing, and limited. It immediately sends you to the website to purchase or research the various options. It may be good once you have your attractions but not prior to it.

— JFJ 2

★★★★★ United States · v1.11.13 · 30 May 2026

Must see

The best travel app hands down

— Top Gun Ram

★☆☆☆☆ United States · v1.8.16 · 2 Aug 2025

Not at all friendly

I had to ask for a refund because my trip was canceled because if emergency reason They didn’t refund a penny for 5 people group

— Pikapikapikaxero

★★☆☆☆ United States · v1.8.16 · 18 Jul 2025

Non Intuitive

Not the best app. Tickets times are wrong, although the app tells you they are wrong. Why not just fix the problem. The wording for the ticket types is inconsistent. It makes you switch back and forth from the app to the various websites. Confirmation codes are slow to arrive via email.

— jr1wilson

★★★☆☆ United States · v1.8.16 · 5 Aug 2025

Won’t let me cancel a reservation.

Sent me to a chat agent with a 75 minute wait….

— Kazanov

★★★★★ United States · v1.11.13 · 25 May 2026

Atlanta CityPASS rocks

The one stop convenience of city pass has made our trip so much more peaceful and enjoyable

— Gomez Ranch

★☆☆☆☆ United States · v1.7.14 · 9 May 2025

Can’t figure out how to reserve ticket at Space Needle

Currently, I’m not happy. I just bought my city pass, but can’t figure out how to reserve a ticket at the space needle. I’ll keep trying. This is my first time trying the city pass

— Lisa, Juneau Ak

★★☆☆☆ Canada · v1.7.14 · 14 Jun 2025

It lasts only 9 days

They want you to go to 5 attractions on the same day when monday to friday are you busy, and you have to male reservations for most of them

— Ralfmen

★★★☆☆ United States · v1.6.3 · 8 Mar 2025

Crashes

Tip: log out and sign back in to view reservation and past experience details. App crashes frequently in Chicago and need to restart my login due to the app losing all details. Fortunately the reservations are still saved

— NotABigProblem

★★★★★ United States · v1.9.25 · 28 Jan 2026

Excelente app

Muy buena

— Bimby77

★☆☆☆☆ United States · v1.7.14 · 3 May 2025

Verify email NEVER works

I cannot use the app because the verify email code never works?!?

— cthulhuplaysgaming

★★☆☆☆ United Kingdom · v1.2.13 · 17 Oct 2023

Apple Wallet Function Not Working

It’s useless without this if you need to access your tickets offline. Please fix!!!

— Rower1978

★★★☆☆ United States · v1.6.3 · 11 Dec 2024

Overall good, having an app bug though

Overall I like it, but I’m currently having an issue where when I click on “map and directions”, the app crashes. Why did I write a review instead of contacting support? The process of contacting support was too much work (as it often is). Regarding the city pass itself, I definitely thought it was worth it

— Average user3578

★★★★★ United States · v1.9.25 · 17 Nov 2025

Wonderful!

A Must for first time visitors to Atlanta, Georgia. The city pass consists of main attractions, save money. you would pay a lot more if you don't have the city pass.

— tanpham10

★☆☆☆☆ United States · v1.5.27 · 20 Oct 2024

Awful customer service

I lost an entire day of my 3-day trip because of poor customer service. There are better alternative pass apps I used and it was a mistake trying the citypass for this trip. I will never do this again.

— Spdkh

★★★☆☆ United States · v1.5.27 · 14 Aug 2024

App stopped working when I needed it

I like CityPASS. It offered a good value. But, when I needed to use the pass, the app was unavailable for 2 hours. The screen was just white. I reset my phone. Connected to wifi. Nothing seemed to work. You should take screenshots of your tickets to ensure you can use them in case the app is down like it was for me. Update (8/12/24); Dev responded that Azure, their cloud provider, had outages during this time. I appreciate the comment as I felt stuck in a city without options. It’s understandable that their cloud provider was down. Perhaps you could add something to Apple wallet or something offline if you haven’t already for people unable to connect to your site. Either way, enjoyed the pass, and was VERY glad I took pictures of the tickets prior to being able to connect to the app.

— Gephrey

★★★★★ United States · v1.9.25 · 15 Oct 2025

So much fun!

I’ve used this City Pass before, it used to have more attractions, like the hop on hop off bus used to be included, and much more, the wax museum too. I still think it’s a good offer, and value. I’m taking my Grandaughter for a weekend trip, and I know she will enjoy it.

— rough feathers

★☆☆☆☆ United States · v1.5.27 · 19 Jul 2024

Can’t even use

Was going to use for my trip to Seattle but app won’t even open I just get to sit at a white screen.

— J@ckthe1

★★★☆☆ Canada · v1.2.0 · 19 Aug 2023

Broken integration (update)

Quite a useless app - doesn't load in your ticket, you end up having to view them via your browser anyways. Update from 1 to 3 stars - integration worked after multiple link attempts via email confirmation.

— deromcferguson

★★★★★ United States · v1.9.25 · 7 Oct 2025

Exceptional app

This app is very helpful in organizing such a stressful trip! Thank you to the creators of this app!

— gsjsleofjxnd

★☆☆☆☆ Canada · v1.5.27 · 26 Jun 2024

It makes reservations without warning

The museum doesn’t ask you to confirm it only books it

— Ingepepe

★★★★★ United States · v1.8.27 · 8 Sept 2025

User friendly

It is very user friendly. It’s my first time planning a trip and this has helped me plan better!

— Mar Angeles N

★☆☆☆☆ United Kingdom · v1.4.42 · 23 Apr 2024

A cynical waste of your time and money

When this shower advise you to “book in advance” DON’T do it until you’ve checked out what you’re committing to. You may well find your ticket entitles you to a fabulous wait in a 3/4 mile queue which has you mooching about the sidewalk rather than entering your promised venue. This has happened to us at the Natural History Museum and also the Liberty Island ferry in NYC. We held out for the museum, but walked away from the ferry when a one hour wait took us half way along the queue and WAY into the afternoon. Basically, this is an exercise in manipulation and exploitation. You should ONLY buy this pass if they offer it with a money back guarantee if you’re not satisfied. For the record, I’m not satisfied and I’d very much like my money back. Please.

— Millies Observatory

★★★★★ United States · v1.8.16 · 29 Aug 2025

Highly recommend!!!!!

CityPASS saved me so much money!!! I also got to see so many interesting places that I had no idea were even in this city.

— Wiil Weynnn

★☆☆☆☆ United Kingdom · v1.2.13 · 14 Nov 2023

Useless

Can’t get past the verify email screen to add tickets purchased on website, now printing everything off so I have offline back up. Sort it out.

— fragiletime

★★★★★ United States · v1.8.16 · 8 Aug 2025

Amazing

I was able to plan a very affordable trip with lots to do. Glad I found this app

— 284791

★☆☆☆☆ Canada · v1.1.9 · 14 Jul 2023

Useless App

No way to link the tickets purchased online. It will send the link to your email app but clicking the verify link will not launch the app

— VigneshBabu8

My CityPASS FAQ

Is My CityPASS free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does My CityPASS have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to My CityPASS?
New York Subway MTA Map NYC (4.6 from 159,373 reviews, premium from $3.99), Big Bus Tours: Hop On, Hop Off (4.8 from 59,279 reviews) and Go City -Travel Plan & Tickets (4.7 from 51,181 reviews).

My CityPASS download

Last updated 2 months ago.

My CityPASS sells in 175 countries. It was released 3 years and 5 months ago, on 18 Apr 2023. It holds a 4.9 rating from 49,851 reviews.

Supports 8 languages: English, French, German, Italian, Japanese, Portuguese, Chinese, Spanish.

How much does My CityPASS make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 40K
Open the full My CityPASS analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend