Del Norte Credit Union




How much does Del Norte Credit Union cost?
Prices are current as of 12 Sept 2026.
Del Norte Credit Union has no in-app products on record in the United States.
10+ alternatives to Del Norte Credit Union
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|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.8 | 4.8 | 4.9 | 4.6 | 4.8 | 4.8 | 2.7 | 1.8 | 2.9 | 3.3 |
| Reviews | 6.9K | 16K | 15K | 14K | 11K | 7.8K | 803 | 65 | 64 | 31 | 3 |
| Released | 2020 | 2016 | 2013 | 2011 | 2011 | 2013 | 2022 | 2017 | 2024 | 2016 | 2019 |
Del Norte Credit Union reviews
4.8 out of 5, based on 6,852 reviews.
What people like
- Staff is friendly and really helps you out
- Easy to use and clean interface
- Good for paying bills online with Zelle
What they complain about
- App crashes and won’t let you log in
- Mobile check deposit feature is broken or missing
- Keeps kicking you out and asking for password
- New version feels buggy and harder to use
Great service
Customer service is exceptional!
Doesn’t load
9/10 times the app can’t load transaction history. Always shows an error.
Where is Zelle?
I’m recently able to pay rent to my landlord using Zelle. I can’t seem to find the function on the iPad app. I finally found the function on my iPhone. Are there plans to include it in the iPad app or am I just not looking in the right place? This is a downside to the app in my opinion.
Photo aspect of App is terrible
This app makes it very difficult to take photos of checks. I will likely change to another financial institution because of it
Available funds
I like the DNCU mobile app very much but there is one feature it is lacking that causes me trouble. When I use the “Bill Pay” function to pay my bills, the dollar amount I enter as payment is not immediately deducted from my “Available” balance. When these bills are paid by a DNCU physical check it can take weeks for the check to process and be reflected in my account activity. Frequently I forget I have outstanding checks, rely on the number indicated as my available, and wind up overdrawing my account. Please please change this. If I have authorized a payment I want to know it is a done deal. I know that other credit unions have this feature active so I know it can be done. Please save me and other members by fixing this.
Love DNCU
Easy access. Convenient locations around town so you can always find one depending on what part of Santa Fe you are in. Friendly service. The service providers remember me transactions are always smooth
Bad support
Most of have to work everyday despite holidays and getting paid late. You have very insensitive workers on customer support including supervisors of customer support.
👌🏻
App is good and convenient. It has improved. Needs minor improvements (Tweaks) and it should be golden!! •GIBBY
Keeps locking my account
When I go to log in to my account it keeps saying “account locked click reset password” and there is no reason it should be locked.
Sign in issues
Only problem with this app is it continually kicks me out of it causing me to sign in again and again… Keep me signed it doesn’t work…
Another faithful Del Norte customer…
Great people and service - the only place to bank in Northern New Mexico!
Raymond Archuleta
Not a very good website. It is difficult to login every time you login you need aPass code
Glitchy but functional
It works. Does the things. Layout is weird, but functionally servicable.
New app 😒
The new business app is a hassle and my household checking app is now dysfunctional since the “upgrade”.
Needs some tweaks
Not a bad app but every few days it locks up and I need to delete and reinstall. Kind of a pain but if this gets worked out it would be a whole lot better.
Ayye6$iixXx6
Spectacular services and very helpful staff
This app is endlessly frustrating
Every time they do a forced update they log you out and refuse to recognize your credentials.
Holy appbloat batgirl!
New review after recent update: Finally, not forced into landscape any more on iPad. App now loads to Home Screen with reasonable speed. Took a while to get here, but app is finally OK to use, almost as good as the old app. Changed to 4 stars. Old review below: —————————————————————— Old app was great. Had great reviews. Wow what a cluster, but we all know this. Is this change for the sake of change? Was a “designer” hired, or was someone trying to justify their salary by moving to this new design and bloat? Who exactly made the decision to do this, when everything was previously fine? Why does that person still have a job?
Prefer the old app
The old app was easier and more concise for viewing accounts. Also, the new app seems to have some bugs, hopefully these are fixed soon. Touch/Face ID do not prompt with each login like the old app. The authentication also takes a long time from the Home Screen to the account page. Please fix these ASAP!!
Long term fan
Mobile Banking is the best and the DNCU site is generally very user friendly. I love cashing my checks on line! I love being able to monitor my activity so easily. THANKS
I’m trying to make a payment it won’t let me.
Won’t late me make payments
Zelle not working
Everything is looking good except that the zelle option isn’t working. Could fix that
Review for Del Norte credit Union
I love this Bank. They help me every time I have a banking issue. A gentleman in one of the main branches even stayed on the phone with me to help me get one of the online people to stop charging me for a subscription to some app that I didn’t subscribe to. always warm and friendly and willing to help me out. Also help me with getting stuff notarized, quick easy and fast as you go through the drive-through only had one problem when I was overdrafted. And a gentleman that seemed like he was new there told me I wouldn’t be able to get my money for two weeks. Because I was overdrafted by $13. I ended up going to the ATM, depositing the check and getting all my money, except for what I had owed the bank. previously, I was upset because I was getting charged $25 when I went over my limit instead of somebody taking it out of the savings to make it fair. That issue has been resolved. Thank God I still feel the credit union owes me lots of money for all the overdraft when they could’ve just been taking it out of my savings when I didn’t have enough in the checking, still great. Love the security guy Richard he does a good job.
Never works
Would be nice if it actually worked
Great features, has minor bug
Much better than the old app but there are bugs that need to be fixed. When the app is reopened after an expired session it does not automatically go to the login screen, instead it defaults to the wheel of death. I have to manually quit the app to access the login screen.
Good Bank
A*
Bring back the old app!
Are you guys aware of how dysfunctional the new app is?
An Absolutely Great Bank App
This is one of the easiest bank apps I have ever used. It is clean and simple and convenient. I love Del Norte, very service oriented and offer great accounts and services
Never works correctly
This is the most worthless app I have ever had. I don’t know what they did to it the first one was perfect this one is always shutting down always forgetting my username and password I have the most difficult time checking my account balances from this app!
Great bank
I’ve had a good experience with Del Norte. Thank you!
New app needs more development
Unable to make deposits to my savings account. Please fix this !!! The app is useless if you cannot make a mobile deposit!!! I could on make deposits on the old app!!!
Opinion
I love DNCU and I will recommend anyone who is interested.
New Update is terrible
When it works, it is a good UI. However, it never works. Every single time I try to log on, and ‘unexpected error’ occurs, kicking me out. I am unable to log in using Face ID. I have to try to enter my password which never works (even when I enter it correctly) and makes me reset. Then the app requires me to enter a code sent to my phone or email which I never receive (not the same day at least) which expires in 15 minutes. FIX the app Del Norte!!! So many bugs!!!!
Del Norte Credit Union FAQ
- Is Del Norte Credit Union free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Del Norte Credit Union have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Del Norte Credit Union?
- First Financial of New Mexico (4.8 from 15,619 reviews), US Eagle Mobile Banking (4.8 from 15,167 reviews) and Sunward Mobile (4.9 from 13,955 reviews).
Del Norte Credit Union download
Last updated 28 days ago.
Del Norte Credit Union sells in 175 countries. It was released 5 years and 11 months ago, on 27 Oct 2020. It holds a 4.8 rating from 6,852 reviews.
Supports 2 languages: English, Spanish.
How much does Del Norte Credit Union make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.





