RideControl App
How much does RideControl App cost?
Prices are current as of 10 Sept 2026.
RideControl App has no in-app products on record in the United States.
10+ alternatives to RideControl App
| RideControl App |   ViCare |   TaHoma by Somfy |   Homematic IP |   Kärcher Home & Garden |   COBI.Bike |   Shelly Smart Control |   Worx Landroid |   Refoss |   Liebherr SmartDevice | |
|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 2.0 | 4.5 | 4.1 | 4.6 | 4.6 | 4.3 | 4.2 | 2.7 | 4.7 | 2.4 |
| Reviews | 1.8K | 152K | 125K | 48K | 13K | 8.1K | 3.3K | 3.3K | 1.8K | 1.1K |
| Released | 2020 | 2016 | 2021 | 2015 | 2023 | 2016 | 2023 | 2018 | 2023 | 2021 |
| Monthly price | — | $3.99 | — | — | — | — | — | — | — | — |
| Annual price | — | $33.99 | — | — | — | — | — | — | — | — |
The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.
RideControl App reviews
2.0 out of 5, based on 1,782 reviews.
What people like
- Easy to update bike software.
- Works well with Strava uploads.
- Allows tuning motor assist levels.
What they complain about
- Requires login even without cell service.
- Connects poorly in remote areas.
- Units reset to metric constantly.
- Rides get lost or pause wrongly.
Paramétrage facile.
C’est Top de pouvoir paramétrer les moteurs de 2ème génération. En baissant le couple , le support et le launch, j’arrive à augmenter de manière significative l’autonomie de mon ebike Giant. Bravo!!
Really bad
It’s pretty obvious this company just dose not care there are so many problems. It will not recognize my info so logging on is not possible and then all of a sudden the next day it kicks in and I can control my bike that I paid good money for. I love the bike but if I have no control well I may not buy another Giant product in the future. Fix the app please
Bug
Dommage que l’application n’envoie plus les données sur Strava. Avant cela marchait mais plus maintenant
Needs Data??
Why must it always have a data connection and why do I seem to need to re login every time I open the app??
Tap here to connect
The app worked great for about 3 weeks beginning of August. Now I’m constantly having to “tap here to connect” in the middle of a ride. I’ve tried to turn off Bluetooth so it’s not trying to connect to other devices and turn it back on, tried turning off wifi so it’s not searching but it’s still it working. And today I noticed it added a section to my ride that I did not take. I know this as my partner has the same app and bike and we rode the same route. His didn’t have an added ghost route.
Nickel
Tout marche très bien
App logs me out overtime
And I can't get back in. Gotta delete the app, re-download, and even after that most of the time can't login again. Fix this.
Ok bike app😀
With this app, I was able to change settings, update bikes software. You can check for updates, perform system check, etc. You can lock and unlock the bike, and setup Apple “Where’s my…” Haven’t found anything that doesn’t work, so have concluded that this app is pretty good.
OK if you never ride of mobile data range
This is an example of an app which has a completely needless requirement for you to create an account and login so you can access your local property that you have just paid a large amount of money for. If when you launch the app it cannot connect to the servers. It complains that connectivity tells you your login has expired and demands that you login. This is of course utterly impossible if you are mountain biking anywhere exciting where mobile phones have no connectivity. This completely fails to understand mounted biking and the needs of their customers.
Voya e-3
The latest update doesn’t allow “bike setup” just goes to cancel or retry.
The new version is really good for Syncdrive Pro2 motor tuning
I cannot speak to older versions, but the new version seems to work well with my Syncdrive Pro2 motor. The tuning allows me to tune support, torque and launch to dial in the assist levels.
Keeps getting worse
Every time I open this to check the total mileage on my bike, it’s a new hassle. Re-login, reconnect your bike, get a bunch of forced updates. This thing is such a huge waste of time and so far from being useful it is unbelievable that the bike is not also unusable. I will never purchase another product from giant and this app is why.
Not too bad for a freebie
Ok maybe not free when considering you’ve paid good money for the bike. I use this on every ride and find it functions well and gives good ride info. Only issue is it doesn’t have auto pause and occasionally after a coffee stop resets ride distance to 0.0 when reconnecting. Strange that the auto upload to Strava seems to reflect both full ride time and distance. Trance X e+ 2 / iPhone 16
Recent update spoilt app
This app worked ok 2024 then update 2025 made it worse, with connection issues especially when connecting when on WiFi app crashed when you left home WiFi. Recent update is terrible now it’s not recording distance travelled. When you pause for a stop route is lost. Hopeless
Refuses to save personal settings
If the app would just remember I don’t use metric that’d alleviate all my concerns, but no. Apparently you have to save the setting every single time the app is opened to have it reflect imperial units.
Works well for me
I have not had any issues with the app and it's easy to upload to Strava. I wish it would display in miles instead of Kilometers .
Apps gets frozen
When changing the speed, the app freezes and I have to close and open it to see the speed is again in the lowest. This happens every time I want to change it.
Gute App
Die App ist ganz okay. Ich vermisse die Anzeige in welchen Fahrmodus ich mich befinde. Dies geht leider nur wenn ich eine Route aufzeichne.
Disappointing
No lock my bike or Apple Find my on the App
Defaults to Metric
Every time the app is started it changes from imperial to metric.
Snap slechte reviews niet
Verbind mega snel kan alles aanpassen naar wens zelfs telefoon meldingen. update heb ik nog niet geprobeerd misschien is dat het probleem. Dus daar kan ik geen uitspraken over doen
Oy vey
I won’t go into details, however, this is one of the two or three worst apps that I ever downloaded to my phone.
Speed display issue
I have had no problems with this app for the last 2 years when I installed it to use with my iPhone 12 and Giant FastRoad E + 2 bike. It has been useful and performed exactly as advertised. However when I used it today, no speed or odometer readings were displayed. Bluetooth connectivity was fine as the app reported no issues with motor, controls etc when I scanned. I think my bike speed sensor is ok as the e power cut off at about 15mph as normal. Any suggestions please?
Updates? What updates?
The app freezes up whenever I check for updates.
Improved
Hey the app doesn’t crash on launch like it did for the first four years, so that’s nice. Annoying that we have to sign in. Not especially useful (links to buying replacement parts, organising service etc would be nice to see guys, perhaps a discounted battery replacement program - some ways to to engage with your existing customer base….), advanced tuning tips (like setting gears, instructions for replacing wear parts).
Connects everytime - great app
Had my Giant Reign E 3 years and the app connects with zero problems. Updates are easy. Data retrieval easy. Power settings easy …. Everytime!!! Great app, great bike, great yamaha motor.
No longer able to log in.
Since the latest update the app will accept my credentials but then just route me back to the log in page. App support takes me to the web site and it takes me back to the App Store. Not helpful. Now I can’t use the app at all and there seems to be no one to contact for help. I’ll try deleting and reinstalling but not hopeful, in my rural area.
App not working
Restarted phone. Reinstalled app. The app is still not letting me login. Very frustrating.
Small text
If you plan on using RideControl while riding- good luck. The fonts are so small you’ll need “readers”. If you’re planning to swipe, tap, or use any other input you’ll need to take gloves off since the buttons are tiny. It’s stylish looking but not very functional.
Problems persist worse than ever
I’ve had a few problems with the app. My biggest is forgetting to log in while I have cell service and before I arrive at my trailhead because I usually don’t have cell service where I ride. Otherwise, it won’t open, I can’t see my battery status, speed, etc. It’s a big issue. I hate it but it’s all we’ve got. I’m trying to learn to live with it—by trying to remember to log in while I have cell service and not before I lose it, which can be tricky. However, since the big update, every time the app resets to metric. My profile still says Imperial but my bike control shows me kilometers to empty or kilometers per hour, which doesn’t help me to monitor my speed on public roads. It’s become an issue that when we pause our bike for too long and try to reconnect (like stopping to eat), it again resets my app to metric. My profile still shows Imperial but I can’t get to that while on a ride without closing the ride. In fact, in order to get it to reconnect, I have to close the app and pray it recognizes that I want to continue my ride when I reopen it, which has become the only way to reconnect. However, when I am able to reconnect, it reverts back to metric until I save my ride, go into settings, and then when I back out of settings, everything goes back to Imperial. Until I close and reopen my app again…. Prior to the big change a couple months ago, I loved everything about the app except that I need to log in while I have cell service or I can’t track my ride. The reconnect was a little funny because the “reconnect” would stay lit the rest of the ride even though we’d reconnected. That’s no longer an issue because the reconnect icon isn’t working for me anymore.
Seems to work OK
It worked for me right from the start on a Momentum Voya 3+. I am only interested in mileage and battery level, although the map feature is decent. The only complaint would be that it really drains the iPhone battery, although as yet I am not sure if it is the app or my older phone that is the problem.
Garbage
I could not even get through the sign up process: app keeps crashing and sending me back to a blank sign up page to start over. Love the Giant ebikes but this app is garbage.
Personal settings are not sticky
I changed units from metric to imperial. On the next ride, ride units are back to metric. Go into settings and imperial is displayed, but I need to save before ride display returns to imperial.
Ride feature no longer works
Does anyone at Giant actually test the new release before putting it on the App Store? Also, it no longer does Imperial, only metric. Instead of getting better, this app just gets more frustrating!
Don’t pause your ride!
Don’t pause your ride, 1/2 time you will loose your ride and only have half of it. This app is buggy for the last 2 years
Having trouble
I love the app and use it with every ride but since the last update it I won’t open. It tries to and then drops out. Please fix
Not functioning
I can’t even get the app downloaded from the internet.
Can’t get account creation to work on the app
The app is forcing creation of an account I creat all the info under an email addresss and click send. It spins for a second and does nothing So now I can’t use the app to make setting changes or track my rides
Not working this summer
I used the app successfully for 2 years. This summer when I started to ride, the app required me to login again but wasn’t recognizing my login. Then suddenly it did let me in (upgrade???). Now in the last 2 weeks it’s opening but when I select “Ride” nothing happens & I can’t record my rides. I was going to try uninstalling/reinstalling, but reading these reviews, seems that’s unlikely to fix the issue. DISAPPOINTING!
It’s a bit or a poor effort.
This is a bit of a disappointment for an app when so many others offer better intergration into 3rd party apps such as Komoot. Connection can be flaky. Let’s hope Giant spend some time on this app, it could be so much better.
Une très bonne évolution
Bonjour, Nous sommes en Janvier 2022 et viens de mettre à jour mes vélos Et là pour le coup cela marche parfaitement Plus de bug et les fonctionnalités sont complètes (GPS, paramètre réglage , etc..) Il ne manque plus qu’un paramètre afin de mettre les vélos en mode hivernage pour gérer au mieux la durée de vie de la batterie Félicitations pour vos actions
Piece of cr*p app
Pretty lousy app. Worked a couple of times but can’t get into it now. Deleted it and reloaded but still won’t work. Don’t put out apps if they don’t work.
No issues
Yeah the numbers could be bigger but the app worked flawlessly.
Location and ride recording not working
Since the latest update I’m not able to record my rides. Wondering if there’s a connection? My last successful record is dated 9/13/24. Thx!
Ok, but…
It would be great if there were other ways of visualising the ride data, like overlaying the map route with the power or speed data, so you get a better sense of where your efforts need improvement. There could also be some info about how it calculates cal consumption. It would be a nice feature if it saved the data from your connected bikes, so you can see the settings and status info after disconnection. There seems to be so much potential to make a really good app but at the moment it’s a bit mediocre, provides you some information and helps manage the bike, but does the bare minimum. I don’t think this app has seen much love from its developers.
Far better effort this time around
Connects easily, does the updates and ready to go.
Useless out of cell phone range
Over 90% of where I ride is out of cell phone range and even if I remember to login and open the app before I leave cell phone service the app frequently quits working and won’t work again until it has a data connection.
Works ok
Just got a 2021 giant ebike and after reading some reviews of bricking bikes I was hesitant to use, but the update went smoothly and works well. It would be nice to have a view that show all the data but set a large priority on speed or distance so it can be read a little easier. Overall happy with the app.
Why no VPN
For the last month or so the app won’t open if my VPN is on. It’s annoying because it is something new. I hate leaving my phone exposed just to use a recreational app. It needs fixing in future updates.
Entering date of birth
I found entering my DoB annoying on this App. When inputting DoB, no access to keyboard you have to go back in time month by month, year by year. I found a way to copy and paste from Notes but it was tedious. Also, format is YEAR/MONTH/DAY used I think in Asian countries. Now it’s set up, I’ll give it a go and see if it does anything really useful.
RideControl App FAQ
- Is RideControl App free?
- Yes. The app is free, in all 74 countries it sells in, and it sells nothing inside it.
- Does RideControl App have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to RideControl App?
- ViCare (4.5 from 152,096 reviews, premium from $3.99), TaHoma by Somfy (4.1 from 125,477 reviews) and Homematic IP (4.6 from 48,192 reviews).
RideControl App download
Last updated 2 months ago.
RideControl App sells in 74 countries. It was released 5 years and 11 months ago, on 28 Oct 2020. It holds a 2.0 rating from 1,782 reviews.
Supports 10 languages: English, Dutch, French, German, Italian, Japanese, Korean, Polish, Spanish, Chinese.
How much does RideControl App make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.