MortgageQuestions
FinanceLifestyle

MortgageQuestions

Onity Mortgage Corporation

How much does MortgageQuestions cost?

Prices are current as of 12 Sept 2026.

MortgageQuestions has no in-app products on record in the United States.

10+ alternatives to MortgageQuestions

MortgageQuestionsFreedom MortgageNewrezMy LoanCare GoYour Mortgage OnlineLakeview MortgageCenlar Mobile™ShellpointMyVeteransUnitedloanDepot MobileMy UWM Loan
Rating / 54.84.94.84.84.94.84.84.94.94.91.5
Reviews56K111K40K33K32K29K18K17K17K4.6K611
Released20202022201920232017202320202022202220222021

MortgageQuestions reviews

4.8 out of 5, based on 55,504 reviews.

What people like

  • Very easy to use and navigate
  • Face ID makes access super quick
  • Making extra payments is smooth and fast

What they complain about

  • Login fails even with correct password
  • Support is rude and unhelpful
  • Night payments count as late fees
★★★★★ United States · v9.3.6 · 25 Aug 2026

Thank You

Great to work along with and able to help with payments

— David Mize

★☆☆☆☆ United States · v9.3.6 · 27 Aug 2026

Lowering payment amount

We wish we could lower our monthly payment but the person we talked with was very rude. Would like to talk with someone that can help

— vlb25

★★★★☆ United States · v9.4.2 · 2 Sept 2026

2 portals

Your portal jumps between Onity and MQ

— Nicknickcaa

★★☆☆☆ United States · v9.3.6 · 1 Apr 2026

Corporate Cautions

The corporate staunch feel in every interaction that I have experienced was draining of time and energy. I needed to complete a simple task and I hit road block after road block and left the experience feeling frustrated with the app, the website and the customer service experience via phone. I will not be using this mortgage company moving forward unless things change with an upgraded customer service experience.

— Ashley Jo 🥸

★★★☆☆ United States · v9.3.6 · 13 Jun 2026

View

App condenses all words and does not adjust to screen

— Billyr3104

★★★★★ United States · v9.3.6 · 5 Aug 2026

The new website

The new website is very easy to navigate and making payments are easy to do on this site .

— Dr 57

★☆☆☆☆ United States · v9.3.6 · 7 Aug 2026

Avoid this company

If you have a home and you see Onity is looking to buy your mortgage, check with any other bank you can to see if they can save you. This group will not respond to you. Not give you notice when increasing your mortgage. Make continuous errors on analyses costing you thousands. They’ll even try to ignore your original contract that they bought. Do yourself a favor and find a bank that isn’t a call center and that actually cares.

— Harad132539

★★★★☆ United States · v9.2.6 · 28 Jan 2026

Hey

These companies sell mgt’s all the time. I got lucky since the app is EZ on this one. It’s transparent and user friendly!!! I like it!

— Trevor Gr

★★★☆☆ United States · v9.2.6 · 16 Mar 2026

Marlinda

I don’t like that the payment date is controlled by the Sistem. Example if I am making a payment on the 15 of the month during the night it is settled on the 16 wish will incurred on late fee charge. It is not fair for us the client. Thank.

— Marlinda B

★★★★★ United States · v9.3.6 · 3 Aug 2026

Easy to access on my phone

I like how easy it is to access the app so I can make additional payments as I am able to. I don’t like how it continually asks me to set up automatic payments before I can do anything thing else though. But I still give it 5 stars

— Harley Bikestar

★☆☆☆☆ United States · v9.3.6 · 3 Aug 2026

Repeated Login Failure Despite Correct Password

I am experiencing an ongoing issue with logging into the application. Even when I enter the correct password, the login fails and does not recognize my credentials. As a result, I have to reset or change my password almost every time I need to log in. This has become very frustrating and disruptive. Please investigate and resolve the issue so I can log in reliably without having to change my password each time.

— Kassa2222

★★★★★ United States · v9.3.6 · 31 Jul 2026

Home Owner

Thanks for making it easy to make payments.

— tubo_viejo

★☆☆☆☆ United States · v9.3.6 · 3 Jul 2026

ONIT.Y not “On it”

i hate the change, the app is always down, i can never get through to speak to anyone. worst customer service i have ever experienced. can’t even start to speak to the escrow deptartment. i wish they would sell my loan so i can be do e with them.

— !$&@90

★★★★★ United States · v9.3.6 · 28 Jul 2026

new

i’m a new home owner and new here but so far easy and impressive

— kristy3h

★☆☆☆☆ United States · v9.3.6 · 2 Jul 2026

Horrible

Awful to navigate def needs improvement very disappointed

— Campaniellod

★★★★★ United States · v9.3.6 · 10 Jul 2026

Exceptional App

Very easy to use

— Vivi P. CNA.

★☆☆☆☆ United States · v9.3.6 · 5 Jun 2026

App sucks

This App sucks. I have been trying to create an account for over a week

— Rbrown1957

★★★★★ United States · v9.3.6 · 25 Jun 2026

Efficient

It makes paying smooth and efficient. Love it. Especially with the Face ID option

— Tayholmes89

★☆☆☆☆ United States · v9.3.6 · 3 Jun 2026

Payment through app

Why can’t I make a payment through the app?

— In app payments

★★★★★ United States · v9.3.6 · 23 Jun 2026

Love it!

Super easy to understand. Always easy to understand. Clear messages and information. I have been VERY VERY pleased with the experiences we have had with Onity fka PHH mortgage. The transition seems to seamless on my side.

— GrammyJill10

★☆☆☆☆ United States · v9.3.6 · 5 May 2026

No option for partial payments

I have spoken with the company multiple times about allowing half payments online/app, and they refuse to make it possible, claiming they don't accept half payments because their system doesn't permit it. However, there have been several occasions when we paid half via bill pay with our bank, and they accept and apply it to our account every time. It just takes longer because it is sent via mail. They need to help their customers by adding this feature, especially since it gets them their payment much faster than waiting for a check.

— Mom4Freedom07

★★★★★ United States · v9.3.6 · 28 May 2026

Great App!!!

Great App ,easy to use!!!

— Soccerboy4life

★☆☆☆☆ United States · v9.3.6 · 8 Apr 2026

Terrible

This site is terrible so far

— Malvie07

★★★★★ United States · v9.3.6 · 28 May 2026

House

Very easy use convenience

— geo21234

★☆☆☆☆ United States · v9.3.6 · 30 Mar 2026

hjrohr

you really need to figure out how to apply the payments correctly; as well, the payment source needs to be able to be selected just before submitted; and not well before selecting the option to make a payment… where’s the logic in that? wtf

— Harrison234

MortgageQuestions FAQ

Is MortgageQuestions free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does MortgageQuestions have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to MortgageQuestions?
Freedom Mortgage (4.9 from 111,307 reviews), Newrez (4.8 from 40,008 reviews) and My LoanCare Go (4.8 from 32,877 reviews).

MortgageQuestions download

Last updated 1 month ago.

MortgageQuestions sells in 175 countries. It was released 5 years and 10 months ago, on 23 Nov 2020. It holds a 4.8 rating from 55,504 reviews.

Supports 1 language: English.

How much does MortgageQuestions make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full MortgageQuestions analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend