PENNYMAC MOBILE
Your mortgage, made easy
How much does PENNYMAC MOBILE cost?
Prices are current as of 12 Sept 2026.
PENNYMAC MOBILE has no in-app products on record in the United States.
10+ alternatives to PENNYMAC MOBILE
| PENNYMAC MOBILE |   Carrington Mobile |   Newrez |   MyVeteransUnited |   GoodLeap Home |   Fairway Now |   Hippo Home: Maintain & Insure |   My UWM Loan |   Homebot |   Qualia Connect |   DHI Mortgage | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.8 | 4.8 | 4.9 | 4.8 | 4.8 | 4.8 | 1.5 | 3.7 | 2.3 | 2.5 |
| Reviews | 166K | 55K | 40K | 17K | 3.6K | 3K | 1.6K | 611 | 125 | 20 | 11 |
| Released | 2018 | 2023 | 2019 | 2022 | 2024 | 2014 | 2022 | 2021 | 2023 | 2017 | 2024 |
PENNYMAC MOBILE reviews
4.8 out of 5, based on 166,256 reviews.
What people like
- Paying takes just three clicks
- Easy to pay down principal
- Customer service reps are caring
What they complain about
- Support never actually helps
- Forces updates too often
- Face ID fails constantly
Christ is KING
Jesus Christ is King. Follow him.
Screen pops up that I can’t resize or cancel when starting app.
Are we hiring incompetent programers with fake degrees? Please test your app.
Only one complaint
The absolute only thing I dislike about this app is that I have to sign in every single time. Other than that it’s amazing
Don’t
You app doesn’t scroll when font is enlarged on an iPhone’s
Hitting Submit Multiple Times
I do not understand why I have to tap submit a payment twice. You should give me a message, “Are you sure you won’t submit $$$’s?” Then I could reply yes. My concern is, submitting a payment twice. Not a good payment processing situation..
New format
Love the new layout on the app. Much better! 🙌🏼
Aggravating App
Totally useless app. I see pop ups asking for information PennyMac already has. Happens right after logging in and the pop up takes up my entire iPhone screen that I can’t get past them to get into my account. Stop with the pop ups and let me just go straight to my account. I hate this app, happens all the time.
Easy to manage payments
It’s easy to manage payments and they even have a section for paying down principal. Really makes the process better being able to have full control. Login process is a little tedious though. Could be simplified.
Amateurish
App has low reliability. It already pushes too many unwanted offers and locked up this AM. It would be fine if it was a gaming app but reliability doesn’t cut it for a fintech.
Stop making minor updates mandatory
Had a few weeks of optional updates that haven’t forced me to download a new version just to check my balance; that’s an improvement and I appreciate it. Another day, another forced update for “design…” My response: developer’s response fails to explain any value the user gets from an enforced download of this app multiple times each week. A far more professional approach would be to segment updates into major and minor releases, with only major releases breaking functionality for existing users. But the developer’s response clearly indicates a belief that only the developer gets to define what good “performance” is. Developer response: “the updates are important to enhance the app's performance.” Update your app three times a week? Fine. But stop forcing me to download each and every version. Minor releases should not be mandatory downloads.
Love the app
The app is very easy to use and has a breakdown of everything. I absolutely love it!
Pennymac is crooked
Pennymac hates disabled veterans refusing to help
General comments on app
Would be nice to have a more intuitive experience navigating between my two loans. Would like to have a version of the app that is better suited to a tablet. I prefer to use my iPad to view loan details and make payments but find the interface lacking. On a positive note I find it easy to find information I’m looking for. With a few user experience updates I would give it 5 stars.
Reseña
Tienen que enviarte un código para confirmar todo el tiempo eso quita mucho tiempo
User friendly
The app is soooo user friendly and efficient. 3-4 clicks and mortgage is paid.
Poor website
This is a poorly written website. It doesn’t allow auto adjustment for those users who have set their font size to large size due to vision limitations. Also i am tired of the email and mail spamming i am constantly receiving from you folks…stop it!
Face ID doesn’t work
For well over a year the FaceID feature of this app has failed to work. This has been across multiple iPhones (14 Pro Max and now 17 Pro), multiple updates, and uninstalling/reinstalling the app. You need to either get this fixed or quit advertising the feature.
App is ok
App is very glitchy.
Using Mobile App
First time using this app, and absolutely fabulous!! Thank you!!
Partial payments
Terrible not user friendly Can’t split or make specific payments. Just as bad as calling them.
App
App doesn’t always load
Excellent
The engineers that built this app are incredible and deserve a raise
Difficult
It is too hard to switch from my first mortgage information to my second mortgage information in this app. There needs to be an easier way
Notifications switch is just for show
I get spammed quite a few times throughout the month not just with emails from PennyMac but now through their app. They want you to refi and they will send you those notifications even though your notifications are off
Good App
Good App
Worst app I’ve ever used
Wow, this has to be the worst experience I’ve ever had with a company and an app in my life. They charged me 3 payments, then took them all back. (Not the first time they have done this) I’ve spent hours on the phone with them, zero help. I just want to pay my mortgage and they are LITERALLY making it impossible. If I could have given zero stars I would have….
👌
🫡🔥🔥🔥🙏
Wack
No way to split mortgage payments so now I have to manually pay bimonthly because my partner and I don’t share bank accounts.
PENNYMAC
Love the app working for me really well love the Face ID login I forget my codes a lot that’s a plus.
Log in
It offers Face ID, but it never allows me to login with my face? Is this an update that needs to happen through my app or is it not available?
Great Company
I appreciate Pennymac for their great customer service. Their reps are always caring and knowledgeable. It seems that they are happy with the company that they work for and that makes me happy. Keep up the good work!
Buggy. No real help.
The app is barely navigable & has a bunch of bugs. Getting ahold of your actual point of contact? IMPOSSIBLE. 5 months of trying & nothing.
PENNYMAC MOBILE FAQ
- Is PENNYMAC MOBILE free?
- Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
- Does PENNYMAC MOBILE have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to PENNYMAC MOBILE?
- Carrington Mobile (4.8 from 55,062 reviews), Newrez (4.8 from 40,008 reviews) and MyVeteransUnited (4.9 from 17,048 reviews).
PENNYMAC MOBILE download
Last updated 1 month ago.
PENNYMAC MOBILE sells in 1 country. It was released 8 years ago, on 11 Sept 2018. It holds a 4.8 rating from 166,256 reviews.
Supports 1 language: English.
How much does PENNYMAC MOBILE make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.