LATAM: Flights, Hotels, Cars
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LATAM: Flights, Hotels, Cars

Book flights, hotels and more

LATAM Airlines Group S.A.

How much does LATAM: Flights, Hotels, Cars cost?

Prices are current as of 6 Sept 2026.

LATAM: Flights, Hotels, Cars has no in-app products on record in the United States.

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Rating / 54.84.94.74.94.94.84.84.74.84.6
Reviews957K715K436K143K50K42K35K22K8.8K1.5K
Released2020201320102013201620192024201320192017

LATAM: Flights, Hotels, Cars reviews

4.8 out of 5, based on 956,971 reviews.

What people like

  • Interface is intuitive and easy to use
  • Good value for loyalty program members
  • Checkout process works smoothly without issues

What they complain about

  • Verification codes often fail to arrive
  • App crashes randomly or stalls on launch
  • Customer service is slow and unhelpful
  • Boarding passes frequently do not appear
★★★★★ United States · v26.31.0 · 22 Aug 2026

Maravilla

Volando

— JaveirRodolfo

★☆☆☆☆ United States · v26.33.0 · 5 Sept 2026

Worst airline app

Terrible app, does not let you update documents, making it impossible to get your boarding pass. More than 30 min with chat support also not effective

— AGF@XYZ

★★★★☆ Brazil · v26.33.0 · 2 Sept 2026

Bom, mas pode melhorar

Sugestao: perdi mais tempo digitando novamente meus dados de cobrança, que sao os mesmos dados de cadastro do que comprando a passagem. Favor ajustar. Billing address = Customer address.

— Fmxk

★★☆☆☆ Brazil · v26.32.1 · 31 Aug 2026

Atualização

Não atualiza, zero

— Ana Chiqueto

★★★☆☆ Brazil · v26.32.1 · 29 Aug 2026

Não salva informações recorrentes

Toda vez que uso tenho que colocar as mesmas informações. Mesmo sendo as mesmas a décadas.

— MigLeao

★★★★★ United States · v26.30.0 · 13 Aug 2026

Excepcionalmente Formidable

Marca País en Aviación.Hito y Referencia Primordial de Aviación en América y resto de Continentes ( diría Nicanor Parra el Antipoeta un PAÍSaje ) LaTaMericasaje

— P.PRR

★☆☆☆☆ United States · v26.32.1 · 27 Aug 2026

Broken Registration

Website and app both fail to properly set up account

— glavanator

★★★★☆ Colombia · v26.32.1 · 1 Sept 2026

Muy buena opción/muchos upgrades

Buena App, se pueden manejar varias opciones del viaje. Lo que incomoda es tener que actualizar “justo el día del viaje”

— Kunturi

★★☆☆☆ Brazil · v26.30.1 · 14 Aug 2026

Latam não sabe tratar seus clientes

O call center da latam é péssimo, deixa muito a desejar e só visa ter lucro em cima dos clientes a qualquer custo. Tem cada um atendente despreparado.

— Karllioo

★★★☆☆ Brazil · v26.32.1 · 27 Aug 2026

Falta do Modo Escuro

O aplicativo deveria disponibilizar o modo escuro. Atualmente não utilizo muito o aplicativo mas o fato de não ter o modo noturno para economizar bateria e melhorar a experiência visual já me deixou desanimado.

— PauloMirand

★★★★★ United States · v26.28.1 · 31 Jul 2026

LATAM

10

— Andrea Proa

★☆☆☆☆ United States · v26.32.0 · 26 Aug 2026

The app could be more helpful, lack of info when at the airport

Starting from LAX, my experience with the LATAM app has been extremely frustrating. Since LATAM partners with Delta, the app indicated the International Terminal (Tom Bradley), but the flight was actually departing from Terminal 3 at Delta. Then, when I arrived in Brazil for my connecting flight, the app did not show any gate information. I struggled to even find a departure monitor displaying my flight. The lounge staff directed me to the wrong place, and after asking five different people for help, I finally found the correct gate—only to discover that the plane had already departed. For an international traveler in an unfamiliar airport, accurate terminal and gate information is essential. If the app cannot provide reliable information when passengers need it most, what is the purpose of having the app? This experience caused me to miss my flight and created an enormous amount of unnecessary stress. LATAM really needs to improve the accuracy and real-time reliability of its app.

— Cindy Hanson

★★★★☆ Peru · v26.32.1 · 30 Aug 2026

App LATAM

Es útil pero muy orientada a vender y no tanto al servicio del usuario.

— Magali McB

★★☆☆☆ United States · v26.28.1 · 29 Jul 2026

Ruim de navegar

Não intuitivo

— cadu co

★★★☆☆ United States · v26.31.0 · 23 Aug 2026

Problem

In the app for personal information, It does not allow me to select the city I live in. Please, fix it.

— NicholasA1980

★★★★★ United States · v26.24.0 · 26 Jun 2026

LATAM app

Es de mucha ayuda

— Soy vencedor en cristo

★☆☆☆☆ United States · v26.30.0 · 11 Aug 2026

Mala aplicación

Aplicación muy poco amigable y lenta

— PBC3043

★★★★☆ Brazil · v26.30.0 · 13 Aug 2026

Acompanhar hospedagem

Onde encontro um acompanhamento da hospedagem que comprei ?

— Luiz Mardelo

★★☆☆☆ United States · v26.27.0 · 20 Jul 2026

Log-in a nightmare

Once I am in the App it is okay. Getting there is another story. Each and every time attempting to open the app it require two-factor authentication. A little slow, but not a massive big deal. Unfortunately, in my home country and abroad, the SMS nor what’s app authentication codes get delivered (well once every three or four times). Email usually works. If I need to go back to select another method, I cannot login again and have to close the app. After re-entering my password the app stalls and won’t take me to the two factor authentication choices. Eventually it will sometimes work, sometimes not. This is a very poor experience when trying to get information, in the moment, about delays and cancellations at the airport.

— ChefJPL

★★★☆☆ Brazil · v26.31.0 · 22 Aug 2026

Não conclusão do serviço

Tentei fazer a compra com Latam Flex e não deu continuidade. Tentei resolver pelo chat e não tive atendimento humano e não resolveram meu problema

— DRQO.

★★★★★ United States · v26.23.0 · 25 Jun 2026

At least it didn’t crash

Yea it’s good it didn’t crash

— Doggysygs

★☆☆☆☆ United States · v26.30.0 · 11 Aug 2026

No genera pase de abordar

Mala la AI y no genera el pase de anordar con frecuencia. Obliga a ir al desk por el pase de abordar así no teaigas equipaje

— lucasechavarria

★★★★☆ Brazil · v26.29.0 · 6 Aug 2026

Pelo amor de Deus

Como pode passar a perna em todos, terminei de fazer o pagamento e disseram que minha compra n foi realizada perdi 830 reais

— Não entram

★★☆☆☆ United States · v26.19.0 · 25 May 2026

So frustrating! Can’t search for flights. Keyboard covers airport selection options. No way to move

On iPhone 17 with latest iOS. Cannot use app to search flights because of persistent keyboard and no ability to hide it or scroll the primary screen to uncover selection options.

— PandaMoon11

★★★☆☆ United States · v26.31.0 · 22 Aug 2026

Asientos

Trato de escoger mi asiento en business y no me deja

— macpato1952

★★★★★ United States · v26.22.1 · 16 Jun 2026

Mal protocolo de gestion de cancelacion

Es terrible como reacciona LATAM frente a sus propias cancelaciones. 12 horas de espera, sin cubrir los gastos y asignando vuelos aleatoriamente.

— Bad Protocols

★☆☆☆☆ United States · v26.30.0 · 10 Aug 2026

Upgrade Website

When is LATAM going to improve its website. Impossible to select/change seats. Incomprehensible that it’s has not been addressed or updated

— sansei64

★★★★☆ Colombia · v26.25.0 · 5 Jul 2026

Latam pass

No he podido recuperar mi número de fidelidad y es súper complejo el proceso

— MariaCSU

★★☆☆☆ United States · v26.10.0 · 27 Mar 2026

Crashes all the time

I wish they would fix this application crashing all the time. I have to uninstall it and reinstall it, hoping it works.

— Aron703

★★★☆☆ United States · v26.29.0 · 8 Aug 2026

Overcharge and worst customer service

I paid to be able to change flight. Spent 2 days and 6 hours. Wanted to charge me 447$ to change flight. Then charged me to change seats. I had no choice so I paid. I wish I could speak to a manager with Latam but???

— Mdwcc123

★★★★★ United States · v26.22.1 · 15 Jun 2026

VERY easy so book through the app

Seamless Checkout

— Costa quest

★☆☆☆☆ United States · v26.30.0 · 10 Aug 2026

Terrible app

You can’t access the app because the verification codes don’t get on time and when you enter again, you need to request another verification code. On top of that, you can’t buy any extra luggage. It takes forever and then it won’t let you process the payment. Even talking with a customer service representative takes forever and they will answer the call, but won’t talk. What a terrible service.

— Ale7CC

★★★★☆ Chile · v26.23.0 · 23 Jun 2026

Ticket de embarque

Los mandan como solo 3 días antes, lo deberían mandar antes

— Verbeken Daetz

★★☆☆☆ United Kingdom · v11.3.2 · 23 Feb 2024

Language changed

With the last app update my app changed to Spanish. Had always been in English prior to this. It seems to think that I live in Uruguay now, instead of the Falkland Islands where I am. The only way that I can use it in English is to log out, and then change country. You cannot change country while logged in. Very annoying. Contacted LATAM but didn’t get any help. If I log back in it automatically changes to Spanish again. Utterly useless to me at the moment.

— Cider4me

★★★☆☆ United States · v26.23.0 · 20 Jun 2026

Not easy to use

Endless app updates, at least weekly. It’s very annoying.

— Carioca do Rio

★★★★★ United States · v26.21.0 · 7 Jun 2026

Valor

Me gustó el valor dan a sus miembros ! Único .

— Cristianac

★☆☆☆☆ United States · v26.29.0 · 6 Aug 2026

App

Can’t get my boarding pass. There no information why. Log in directs you to a web browser. It looks like a webpage disguised as app instead of a real app.

— Wolf470

★★★★☆ Peru · v26.17.1 · 11 May 2026

Muy buena

Fácil de entender, práctica.

— AnthoySmile

★★☆☆☆ United Kingdom · v11.1.1 · 30 Dec 2023

Not very good customer support

The app is not the best but is normal after many companies became online only support, or no support at all. You can’t found simple solution in the app the phone contact is worst with an automatic reply who leave you nowhere, absolutely waist of time. An I really not sure if our opinion is really important to all this companies.

— picarito07473HM

★★★☆☆ United States · v26.20.0 · 31 May 2026

Vuelos

Falta variedad en snacks y ya varias veces presenta retrasos …. Tengo discapacidad y me cuesta hacer respetar mis derechos

— Mejorar11

★★★★★ United States · v26.18.0 · 15 May 2026

Excelente

Muy buen, intuitiva y muestra los detalles

— Saralejo09

★☆☆☆☆ United States · v26.28.1 · 31 Jul 2026

Lost return information

I’ve been trying to see my return flight and I am unable

— Did-Dii

★★★★☆ Peru · v26.15.0 · 1 May 2026

App con muchos problemas

La aplicación presenta muchos problemas. Por ejemplo, no permite poner el número de tarjeta frecuente, no vincula los pasajes al número de viajero frecuente, no permite postular a upgrades por la categoría, entre otros. Hay bastante oportunidad de mejora.

— WinnieDC

★★☆☆☆ United Kingdom · v9.3.1 · 26 Aug 2023

Potential to be very useful

But having just travelled 28hrs using four flights the app is still showing ‘your boarding pass will be with you shortly!’ So we had to print off all the paperwork defeating the object of the app.

— All the nicknames have gone!

★★★☆☆ United Kingdom · v15.4.0 · 31 Dec 2024

Too many problems

I couldn’t download the new app in Amsterdam or Paris. Also I couldn’t open my boarding pass in my iPhone. LATAM is a wonderful airline so please keep making improvements.

— Geirdieloco

★★★★★ United States · v26.15.0 · 29 Apr 2026

Gracias

Desde que salí por el aeropuerto JFK tuve la dicha de contar con la atención personalizada de un equipo único y de altísima calidad de colaboradores de Latan que me ayudaron con mi equipaje y mi cheq in Luego en el avión un trato único que agradezco por todas las atenciones dadas Son maravillosos Si recomendaría esta prestigiosa aerolínea para todos mis amigos y conocidos Att. Yarilo

— YARILO SACON

★☆☆☆☆ United States · v26.27.0 · 25 Jul 2026

Worst customer service

Missed our connection due to slow baggage check in. Did not rebook us on the next available flight. Had us step aside for hours. Getting information on the next steps was difficult.

— barbarawsome

★★★★☆ Peru · v26.15.0 · 24 Apr 2026

solo nos atienden robots cuando llamamos por teléfono

Solo nos atienden robots cuando llamamos por teléfono , sus procedimientos de atención son engorrosos y complican al usuario

— $$$$ cleo

★★☆☆☆ United Kingdom · v7.1.0 · 7 Nov 2022

Payment system

I’m trying to pay for my seats so I don’t have to be randomly allocated but the payment page is down and I keep receiving a message to try again later !

— Brasucao

★★★☆☆ United Kingdom · v6.1.1 · 16 Aug 2022

Crashes randomly

Crashes randomly

— perfectpatch

LATAM: Flights, Hotels, Cars FAQ

Is LATAM: Flights, Hotels, Cars free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does LATAM: Flights, Hotels, Cars have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to LATAM: Flights, Hotels, Cars?
Azul (4.9 from 715,104 reviews), GOL | Passagens Aéreas (4.7 from 435,991 reviews) and avianca (4.9 from 143,047 reviews).

LATAM: Flights, Hotels, Cars download

Last updated 1 month ago.

LATAM: Flights, Hotels, Cars sells in 175 countries. It was released 6 years and 3 months ago, on 22 Jun 2020. It holds a 4.8 rating from 956,971 reviews.

Supports 3 languages: English, Portuguese, Spanish.

How much does LATAM: Flights, Hotels, Cars make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 300K
Open the full LATAM: Flights, Hotels, Cars analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend