Cera Care
MedicalProductivity

Cera Care

Cera Care

How much does Cera Care cost?

Prices are current as of 9 Oct 2026.

Cera Care has no in-app products on record in the United States.

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Rating / 54.54.64.84.62.04.64.01.83.3
Reviews4055.4K2.3K1.6K3222642273318
Released201920202019202020212020201720162017

Cera Care reviews

4.5 out of 5, based on 405 reviews.

What people like

  • Very easy and simple to use
  • Helps family track care remotely
  • Carers are friendly and helpful

What they complain about

  • Keeps logging you out constantly
  • Visit details and reports won't load
  • Text is too small to read
★★★★★ United Kingdom · v1.28.1 · 24 Jun 2026

Cera Care

Cera care have excellent carers who really care for their clients. If I’ve had to contact the office the guys have always been friendly and very helpful. Most of the carers go above and beyond

— Kate5012

★☆☆☆☆ United Kingdom · v1.22.0 · 23 Jan 2024

Cannot view

Since the last update I cannot view any notes made by the carers it just continually loads with a blank screen. Tried uninstalling but still the same

— GlennR1960

★★★★☆ United Kingdom · v1.29.0 · 17 Aug 2026

Cera care app

App is good. Few things not fully utilised. Eg carer profiles not often filled in, message section never gets replies returned. Generally works well for user rotas.

— Gordo999

★★☆☆☆ United Kingdom · v1.19.0 · 5 Aug 2023

Not the best given you need it to work to check on loved ones

Logs you out, makes you log back in like you are a first time user. Once in information isn’t there or is missing and isn’t updating the visit times. Yesterday said visit would be 9.25, kept checking as meant to update but then said has no visit due. Eventually could see been at 7.25. This information should be there for caters to see. Can’t get history to work.

— Suzy G

★★★☆☆ United Kingdom · v1.17.0 · 18 May 2023

More secure than banking apps

None of my many financial apps ask me to log in using my full credentials, nor insist I reset my PIN every time I do so. Highly annoying, given the amount oftimes I’m checking my rota due to lack of communication from the coordinators. Moreover, what’s the point of allowing me to edit my profile picture if I can’t actually save it?

— leccykev

★★★★★ United Kingdom · v1.27.0 · 16 May 2026

Great for me to know how my sister is doing as I live 100miles away

Love the Cera app and the Cera carers. It is great to know how my sister is doing as I don’t live nearby. I use it every day and it is always very informative

— Bohobabe1105

★☆☆☆☆ United Kingdom · v1.22.0 · 21 Jan 2024

SH

Since the latest update a few days ago can’t view Visit Details - nothing loads. Please fix ASAP, this is very important us.

— Dingleberry88

★★★★☆ United Kingdom · v1.27.0 · 17 May 2026

Great App

Sonia

— Flookers

★★☆☆☆ United Kingdom · v1.10.1 · 11 Nov 2021

Inconsistent

I am on the latest version 1.10.1 build 7038 Keep being logged out, reports regularly unavailable and Carer check in & out times not always available. I no longer message via app as not responded to by office. It would be much more useful to be able to message Carer.

— HopefulNick

★★★☆☆ United Kingdom · v1.11.1 · 22 Dec 2021

Ok but incorporated issues.

Healthier lives makes no sense and takes away from visit. After an arms worth of checks and a mandatory message. Healthier lives. If a person doesn’t have a catheter in morning they won’t at tea time. That’s care plan info. Sudden changes to health has to be reported. Blood in urine etc. pointless being there as well. It would also be logged in text.

— Dek431

★★★★★ United Kingdom · v1.27.0 · 16 May 2026

CERA app

Great app, very reassuring

— wardrobe mirror

★☆☆☆☆ United Kingdom · v1.22.0 · 19 Jan 2024

Not working properly

Visit reports aren’t showing up for the past few days tried deleting app and redone loading but still the same.

— vick881_

★★★★☆ United Kingdom · v1.26.1 · 6 May 2026

Male or Female

No problems with the app but there are times when I do not recognise the name of the carer who will be attending. It would be nice if, when in the “Schedule” view, the person icon was coloured blue for a male and pink for a female. I’m sure this could be easily done. I am unable to read my wife’s “Care Plan” due to the tiny text size. The app window on my iPad is the same size as my iPhone. This needs to be changed to full screen to help with reading small font text.

— Johnny Disblair

★★☆☆☆ United Kingdom · v1.10.1 · 2 Nov 2021

Disappointing

Keeps logging me out, reports not always available, messages left for office via the app, never get a response from anyone! Could be a lot better. !

— Alan xyz

★★★☆☆ United Kingdom · v1.10 · 28 Aug 2021

Reports not available

Has worked well up to this last update now the messages and reports aren’t displaying.

— retluopf

★★★★★ United Kingdom · v1.25.0 · 15 Dec 2025

Mr

Khan

— Hussam760

★☆☆☆☆ United Kingdom · v1.22.0 · 18 Jan 2024

Good when it works

The app in principle is really good & enables family to view visit details remotely, however 8/10 it doesn’t work properly at all. Visit logins are not available, details are not synced up correctly & in a timely fashion. Today, the visit is not showing at all! Not great for family who rely on the information about a relative with dementia! Sort it out I would happily give 5 stars! Adjusted to 1 star, consistently issues logging in. After the most recent update, I can no longer see any visit information at all. Makes the app completely useless!

— ClaireR22

★★★★☆ United Kingdom · v1.10.1 · 27 Oct 2021

Review

Really good app, easy to use.

— weronika holow

★★☆☆☆ United Kingdom · v1.10 · 29 Aug 2021

Reports not available

Unable to see reports made. Relative is very poorly and i have covid so it’s not what it is supposed to when it’s needed the most

— sjo678

★★★★★ United Kingdom · v1.12.3 · 8 Feb 2022

Excellent app

Easy to use and simple layout - love it!

— Nanaki L

★☆☆☆☆ United Kingdom · v1.20.0 · 11 Dec 2023

Useless

As a family member the app is only any good if the carers can access the app or have phones that work.

— Wcc1974

★★★★★ United Kingdom · v1.12.3 · 8 Feb 2022

A great app

Makes delivering and tracking care so much easier. This should be the standard for the industry really.

— Si Tracey

★★★★★ United Kingdom · v1.12.3 · 1 Feb 2022

Great app

It was easy to use, fast and no complaints from me.

— K2lankz

★★★★★ United Kingdom · v1.12.2 · 1 Feb 2022

Simple to use

Helps me get my job done. fairly easy to use

— farida.sa

★★★★★ United Kingdom · v1.10.1 · 27 Oct 2021

Would recommend.

Very easy to use.

— Lynn2638

★★★★★ United Kingdom · v1.10.1 · 20 Oct 2021

This is brilliant

Does what it’s meant to do can’t wait for the next updates for even more to be included

— sydn3y j0

Cera Care FAQ

Is Cera Care free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does Cera Care have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Cera Care?
Nourish Empower (4.6 from 5,372 reviews), Staffscanner (4.8 from 2,276 reviews) and Nursebuddy for Carers (4.6 from 1,559 reviews).

Cera Care download

Last updated 2 months ago.

Cera Care sells in 175 countries. It was released 6 years and 11 months ago, on 8 Nov 2019. It holds a 4.5 rating from 405 reviews.

Supports 1 language: English.