KINTO AU – Toyota Car Rental
How much does KINTO AU – Toyota Car Rental cost?
Prices are current as of 10 Sept 2026.
KINTO AU – Toyota Car Rental has no in-app products on record in the United States.
10+ alternatives to KINTO AU – Toyota Car Rental
| KINTO AU – Toyota Car Rental |   Ampol |   Popcar Carsharing |   Evie Charging |   Chargefox: EV Charging Network |   Exploren | |
|---|---|---|---|---|---|---|
| Rating / 5 | 4.5 | 4.8 | 4.6 | 3.4 | 2.7 | 3.4 |
| Reviews | 1.6K | 19K | 900 | 228 | 176 | 104 |
| Released | 2019 | 2017 | 2015 | 2023 | 2017 | 2021 |
KINTO AU – Toyota Car Rental reviews
4.5 out of 5, based on 1,595 reviews.
What people like
- Canceling bookings gives fast refunds.
- Prices are very reasonable for the cost.
- Picking up and dropping off is quick.
- Cars are always in great condition.
What they complain about
- Car locks you out far from city.
- App glitches and fails to unlock car.
- Support ignores you when things go wrong.
- They keep your money without good reason.
Toyota Corolla loan car for three days when car was repaired.
Amazing service and easy to pick up easy to drop off and fuel card available makes life very convenient any time Service
Slow updating and hard to booking car
It’s hard for booking car, none cars always.
Almost great!
The cars are always in excellent condition, and I genuinely enjoy driving Kinto vehicles. The only issue I’ve encountered is with parking in secure areas—occasionally, the access system fails to work, requiring assistance from parking staff, which can cause delays for other vehicles.
Improving the Payment Recovery Experience
The KINTO app offers a great concept for seamless car sharing, but the payment recovery process could be much smoother. Currently, if a payment is declined due to a simple bank error or card limit, there isn’t an easy way to instantly retry the transaction or swap cards within the app. This often leads to bookings being canceled or requiring manual support, which takes away from the otherwise digital and convenient experience. Adding a short grace period or a manual "Pay Now" button would be a helpful improvement. Allowing users to resolve payment issues quickly through Apple Pay or Google Pay would prevent unnecessary stress and keep the process efficient. It’s a solid service overall, but making the financial side as flexible as the car access would make it much more reliable for everyday use.
One day Melbourne Trip
I needed to visit an old friend down in Mornington. I was able to get a car the night before while walking home from the MCG and travel the next day with ease. I returned the car that same afternoon and continued on with my stay in Melbourne. It was so easy and reasonably priced. Rohan
AVOID THIS COMPANY
I PAID THE RENTAL FEE. I PAID FOR THE FUEL MYSELF BECAUSE THEIR FUEL CARD WAS MISSING. I RETURNED THE CAR WITH FUEL STILL LEFT IN THE TANK. I WAS DENIED A FUEL REFUND. I WASTED MY OWN TIME AND MONEY FIXING KINTO’S MISTAKE. Here’s what happened: I rented a KINTO vehicle and drove from Melbourne to Echuca and back in a single day. When I picked up the car, it only had 2 fuel bars remaining out of 8. By the time I needed to refuel, there was only 1 bar left. I then discovered that the fuel card was missing from the vehicle. I immediately called KINTO customer service. The representative instructed me to pay for the fuel myself and assured me that I would be refunded once I sent them the receipt. Trusting their advice, I paid out of my own pocket and submitted the receipt. The next day, I rented the same vehicle again and discovered the fuel card was still missing. Once again, I had to pay for fuel myself. Now KINTO is refusing to pay me back, claiming the vehicle “could not have taken 30 litres of fuel.” How is that my problem? The vehicle was handed over with almost no fuel, the fuel card was missing, and I only paid because KINTO’s own customer service told me I would be refunded. There was even still fuel left in the tank for the next customer to use. RIDICULOUS. They even didn’t give me a sorry, but I wasted my time and energy to solve this, and ruined my mood. Extremely disappointing experience. Be very careful if you rent from KINTO and make sure everything is documented. (Get a body cam maybe)
Convenient access to a vehicle
Love the service. Easy access to a vehicle for just the time needed. App was intuitive to use. Would like more car options though. And the hire price needs to be more competitive. And can you do away with the kilometre charge? Perhaps a discount for Toyota owners? Will use again and can recommend to others.
Meh
Cool idea, poor application. Clunky, unintuitive, poor layout, featureless, has issues working and honestly if I ever get the opportunity to use a phone for car keys again I’m asking for the keys- if you have poor reception good luck opening the car!
Harley
Great car, great pricing only $300 for a whole week with $150 fuel card that recharges every 24 hours. Highly recommend
Not worth even to try
Waste of the time. They rejectedvthe application without any explanation. I tried to reach out, called help centre. But they refuse to provide an answer or reason. There are better options to choose.
Scott
Found the company great to deal with. Only hicup was a few issues with the app not syncing with the car early in the piece but i believe that has since been rectified.
Great concept but app is still glitchy
Guys how is it that the KINTO app is still so glitchy and full of bugs? It never lets me unlock the car first click, have to press unlock, wait for error message and then press unlock again. Ending a booking simply doesn’t work at all, spinning wheel loading and an error message every time.
User Friendly App
Best car rental ever!
Failure to process Application and provide essential costumer service
I am writing to formally express my dissatisfaction with the handling of my recent membership and vehicle rental application with KINTO AU. Despite submitting all required documentation, including my driver licence, the approval process has taken an unreasonably long time. During this period, I continued receiving repeated requests to update or re‑submit documents that had already been provided. This gives the impression that the process is being unnecessarily prolonged, creating inconvenience for customers rather than supporting them. I chose KINTO AU based on strong online recommendations advising that the KINTO app is a reliable and efficient option for car rental. Unfortunately, my experience has been the opposite. My application has now been pending for three and a half days, with no progress and no communication from your team. Your policy states that approval should occur within a short timeframe, yet this has not been honoured. This delay has placed me in a very difficult situation. My personal vehicle required urgent mechanical repairs just before the Good Friday and Easter long weekend, leaving me without transport until after the holiday period. As a person with physical disabilities and mobility limitations, access to a vehicle is essential for my daily needs, including grocery shopping and basic errands. Because KINTO AU has not processed my application or provided any support, I have been unable to participate in any holiday activities or complete essential tasks. Attempts to contact your team by phone have also been unsuccessful, raising further concerns about transparency, customer service standards, and operational reliability. Overall, I feel ignored, unsupported, and left without the service I was relying on. This experience has caused significant inconvenience and distress, and it does not reflect the level of professionalism or customer care that KINTO AU promotes. I request that my application be reviewed urgently and that KINTO AU address the issues outlined above to prevent similar situations for other customers.
Good but expensive!
The vehicle and rental process was excellent but there is no doubt that this is an expensive way to hire a car. I think the charge per kilometre is extremely expensive particularly for the fuel efficient hybrid RAV4 we had.
Easy & convenient
Used a few times because it’s so easy and convenient
App never gets past the login screen
I’ve consistently had trouble logging into this app, and it has prevented me from getting cars at Toyota service. Please fix the recurring login loop issue where it just keeps going through a sign in and sign out
Great flexibility
I had a trip cancelled by airline and had to cancel. Every other company made a refund so hard. Not Kinto, I just hit cancel booking in the app and was refunded within minutes. Never using standard car hire ever again!
Application declined
Application declined without any real reason. I am high income earner have zero debt and have 2 cars, sometimes just need a bigger car for occasional use hence tried to hire from Kinto but not a great experience at all
The Best Hire Car
KINTO is incredibly convenient to use. No hassles at all. The whole process is smooth, and picking up and returning the vehicle is quick and effortless.
Big mess around
Membership somehow got declined under my partners name, he called and was told it would take an hour or 2 to work. We waited then called since we never received the email we were meant to, then we were told that their main office hours were over and that we shouldn’t have been told to wait. Just tried this morning under my name instead since they wouldn’t talk to my partner since I used my phone number for his sign up and he was at work with his phone, and somehow been delclined again. Called to see if there was something wrong and I just got they can do it for whatever reason and don’t need to say. She was very rude and cold even if it was an age issue or something I’d understand. I’m 20 personally and my partner is 21, so I can get with my age but most car rentals 21 there’s no issue. Completely unprofessional
Great 1st Experience
Overall great 1st experience, We hired the car for 10 days, slight initial hiccup while picking the car up where the car was not locked/unlocked via app, this was resolved by proving the car key, on one occasion fuel card did not work which was refunded within a day after logging the claim, customer service is great and prices are very reasonable
Doesn’t let you log in
What a Joke. if you can’t build a decent app don’t bother wasting people time or are we just harvesting data?
Awesome app and car rental
Great experience. Will do it again this coming Wednesday!
Some good lots of issues
The app changed my start time forward by an hour for no reason and then when I tried changing it back to correct time I got stuck in a loop it just kept pushing start time forward by an hour. Finally spoke to support who were great and apparently the app take 3-4 minutes to update times to reflect in the app, this is terrible ux and caused me to be late. Car was great but when I arrived back on time the app wouldn’t lock the door for 2 minutes putting me just over the return time and now they have suspended my account and trying to charge me exorbitant late fee without even contacting me to see what issues I had using it for first time. Seems likely the settings are to fleece customer first and wait for complaints, not the best way to treat new customers who potentially are going to do thousands of dollars of rides. Deleted for now.
Excellent
Very smooth
Avoid! Unreliable cars and no proper support
I have used Kinto for over 3 years. The first serious issue happened in 2024 and I thought it was just bad luck. But now in 2026 the same problem happened again. The car got locked hundreds of kilometers from the city and could not be opened at all. Support could not help, only suggested taking a taxi, and never refunded the costs or compensated for the ruined holiday. This is not bad luck but a constant problem with their system. I will never use Kinto again.
KINTO AU – Toyota Car Rental FAQ
- Is KINTO AU – Toyota Car Rental free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does KINTO AU – Toyota Car Rental have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to KINTO AU – Toyota Car Rental?
- Ampol (4.8 from 19,174 reviews), Popcar Carsharing (4.6 from 900 reviews) and Evie Charging (3.4 from 228 reviews).
KINTO AU – Toyota Car Rental download
Last updated 0 months ago.
KINTO AU – Toyota Car Rental sells in 175 countries. It was released 7 years ago, on 30 Sept 2019. It holds a 4.5 rating from 1,595 reviews.
Supports 1 language: English.
How much does KINTO AU – Toyota Car Rental make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.