HighLevel
SMS & Reviews for businesses
How much does HighLevel cost?
Prices are current as of 12 Sept 2026.
HighLevel has no in-app products on record in the United States.
10+ alternatives to HighLevel
| HighLevel |   Stripe Dashboard |   Calendly: Meeting Scheduling |   Loom: Screen Recorder |   Zeely: AI Marketing Platform |   Mercury | Bank Differently |   Quo (formerly OpenPhone) |   Manychat |   Lead Connector |   SalesRabbit |   Follow Up Boss | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.5 | 4.7 | 4.8 | 4.8 | 4.5 | 4.9 | 4.4 | 4.4 | 4.5 | 4.5 | 4.2 |
| Reviews | 4.4K | 142K | 98K | 40K | 25K | 22K | 15K | 8.3K | 5.2K | 1.3K | 442 |
| Released | 2018 | 2015 | 2019 | 2019 | 2021 | 2020 | 2017 | 2019 | 2021 | 2014 | 2015 |
| Monthly price | — | — | $12.00 | — | $19.99 | — | $31.00 | $17.00 | — | — | — |
| Annual price | — | — | $119.99 | — | — | — | — | $169.00 | — | — | — |
The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest. Plans fewer than four in ten of the priced apps sell are left out.
HighLevel reviews
4.5 out of 5, based on 4,448 reviews.
What people like
- Support team is incredibly helpful
- Saves you hours of time
- Looks clean and feels fast
What they complain about
- App crashes constantly on startup
- Notifications simply do not work
- Bugs appear after every update
Great App
I used it to track all my leads and appointments...
Notification is not working
I don’t received any type of notification from the app!!
Hihglevel
Awesome
No sound
I updated the app on my iPhone 13 and now since I updated it I have no sound. I checked the settings on my phone everything is on. I noticed on the app, there isn’t an option for sounds. I am missing text from clients because I have no sound. Please help!
Notifications Not Working
As of 7/10/26, I am not receiving notifications of messages. My notification settings are on, I reinstalled the App. Running iOS 26.5.2, App v.4.20.0.843.
Fundamentally changed everything
This tool is good it changes how your business runs and automates with Ai. Truly a gift
No notifications and glitches
This app is terrible. Gives no notifications when needed, especially when marketed towards businesses. Glitches and messes up a lot. Please fix these issues asap then you’ll get 5 stars.
Love it, only needs a couple things!
We just NEED the ability to cc/bcc on new emails And Ability to forward previously sent emails! Recipients think it’s very strange that I can’t forward Today my app is bugged and not working. Won’t let me login. But I love it so much I’m still giving 4 stars lol
Hot & Cold
When the app works, it works great but when the bugs take over, it’s terrible. I have deleted and reinstalled this app at least half a dozen times in the past two weeks. I pay for this service! Please fix this asap!
Hate this app
It doesn’t ring or allow me to answer calls. I always have to call back
Excellent software
Really good app. Automated onboarding with great features that saved me hours of time with very little cost, and even has some helpful smaller features that I’ve implemented into the business. Quality - 5/5 Price - 5/5
Laptop only zoom help
Omg this sucks. I got this soooo excited to use for my business but because I wanted to do the zoom training from my phone and work on my laptop they said that it will never work for me and I should cancel my membership… like never in my life has someone acted like that’s the solution… like wtf..
Love the software but recent update has glitches
Just got the newest update and it’s cool overall but a big glitch is in the new version that wasn’t there before i updated. When looking at all the opportunities and tapping the message button to send a text it doesn’t bring you to the conversation it brings up the new message screen only. That’s a problem for me since I can’t see if my team has reached out to them while I am making calls. Overall I like the software it’s cool.
Extremely glitchy. Can't handle volume.
Am forced to use this app for client communication via my employer. I hate it. Constantly have to reinstall, don't receive phone calls or text messages.
Terrible Update
The latest update is terrible! The only thing the app is good for now is to see your calendar. You can’t see the form they fill out or correspond from their booking. It is pretty useless to me now.
Love it!
Once you get used to it, it’s incredibly powerful. I love the fresh sharp colors, bright and clean. Other similar apps seem dull by comparison. Certainly ever more key value add functionality passed to the app is welcomed as long as they keep the speed up. Great balance!
Calls are not working in app
Trying to call leads from the app but says it’s an error…
Not reliable
I am deleting and reloading this app for the forth time. We started using it back in September 2025 and had some luck but it will randomly stop working and I’m forced to delete the app and download again as the only work around. I wouldn’t suggest this crm to anyone it’s just not reliable
Can’t add tags to clients
Would give this another rating but I don’t see why I’m not able to add any tags to client profiles ? I get an update pretty much every day from this app and no way to fix this ? Cmon now
Best crm
Customer support 5 stars Value to agency 5 stars Change my life 5 stars
Horrible experience! Do not use them - beware
I signed up for a free trial. Was put on a phone call with a sales rep the next day who talked me into pre-paying for 1 year. I then was not able to be helped by the app, and what was promised was never delivered! I then asked to cancel my account (within 10 days - still within what would be the 14 day trial period). They said its non-refundable and now my account is canceled, I have no access, AND they have not refunded it! Horrible!!
Doesn’t work consistently
I have this actual application, and then I have the branded app for my marketing company and I have to have both of them on my phone because one or the other has bugs in it that don’t notify me when I’m getting my client messages. It’s either that or I can’t access all of the information that my clients are putting in on their Lead form. As someone else has said as well it doesn’t allow me to fully access all the features that I can on the desktop. So it’s not good for on the go. While it is nice to have access to my clients contact info and our messages as well as the schedule I wish there were more things that I could do on my phone, and then again, it’d be nice not to have this app and then my marketing company’s version of the same app in order to access everything I should.
Inconsistent
Why in the world would V2 service calendars be promoted if you can’t use them on the app? Great question
Great App
Great App. Easy to use for scheduling clients.
Signing up
Ask me to sign back in but I have never signed up. Don’t know where to create account.
Notifs and messages not loading?
Notifications and messages are not loading and haven’t been for days. Not sure if this is affecting multiple user but it sure is affecting my business
Loading issues after update
Notifications are all messed up after update and app logs me out everytime
Great app, makes keeping on top of conversations easy.
I love this app.
Horrible app
It crashes nothing works properly The thought in the concept is good and I wish it worked. You can’t even use the app or make a call without the app crashing
HighLevel is great, mobile app eh
Only been using HighLevel for a little while now and I’m still trying to get to know it and figure out how to use it but there are some things with the mobile app that I can definitely see need to be improved for starters. I have over 386 badge icons on my iPhone app and I have no idea how to clear them ported a ton of stuff in like all my contacts and everything so I need a way to clear all of that cause I really don’t need to be notified that I imported 386 contacts. also live chat conversations don’t get pushed notifications on my phone or maybe I have it set wrong or something but definitely need some help and that alert notification area
Loading issues after update
Loading issue
Carol Fennell
Excellent software and support! Really superb and the best CRM I have ever found after extensive looking. Really excited to see the continued progress too. Multi channel marketing is also amazing.
Crashes
On iOS and iPadOS 26.4 app crashes on open
Community app
I am getting so frustrated with go high-level. Where is the Community app? I’ve been on YouTube all day seeing that the Community app has launched, but I cannot find any links to download it. I am very close to switching my entire platform because it has not made communication with my members Seamlessz this is very inconvenient.
Bad update
All my customer infortjust isn’t there anymore . I use to be able to see all customer information in one place but they changed everything so now the info is all over the place . And some info is even missing I wish my phone didn’t update the app tbh
Great app
HighLevel is a great crm and it is good to be connected to my business on the go!
Notifications
Not an ideal app. The badge notifications on the app never update to true unread amount. I will mark items as read 100 times and the app will still show a random number of items as unread and give the badge of a notification number when nothing is truly there.
Contacts
I see the value but if this thing cost as much as it does. Then it should have an option to import contacts. Right now I’m look at manually entering all of my contacts one by one. Switching back and forth. There has to be a better way. Update it and I’ll give you more stars
Call quality not good
Love the app on Mac but on iPhone the call quality is terrible. There’s also a vibrating when the connection is bad.
Continuously updates to be less useful
One of the most basic things I need is to be able to book appointments with clients. With the most recent update, it seems that ability was taken away from the mobile app. Very infuriating
Emails on cell don’t work
You can not reply to people on your cell phone app at all when someone emails you and you go to read it it’s BLANK every-time.
I can’t get notifications😡😡
I have all the settings turned on for notifications but for some reason, I am not being notified with new conversations, appointments or leads. Please fix.
HighLevel FAQ
- Is HighLevel free?
- Yes. The app is free, in all 174 countries it sells in, and it sells nothing inside it.
- Does HighLevel have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to HighLevel?
- Stripe Dashboard (4.7 from 142,074 reviews), Calendly: Meeting Scheduling (4.8 from 98,345 reviews, premium from $12.00) and Loom: Screen Recorder (4.8 from 39,696 reviews).
HighLevel download
Last updated 1 month ago.
HighLevel sells in 174 countries. It was released 8 years and 1 month ago, on 16 Aug 2018. It holds a 4.5 rating from 4,448 reviews.
Supports 1 language: English.
How much does HighLevel make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.