Token Transit
Travel

Token Transit

Public Transit Passes

Token Transit, Inc.

How much does Token Transit cost?

Prices are current as of 11 Sept 2026.

Token Transit has no in-app products on record in the United States.

10+ alternatives to Token Transit

Token TransitTransit • Subway & Bus TimesGreyhound: Buy Bus TicketsTransit GO TicketmyStop MobileWanderu: Bus & Train TicketsRide SMART FlexTransLocMetrolinkMetro TransitCTrail eTix
Rating / 53.24.64.84.54.44.74.82.52.61.61.6
Reviews4721.6M242K26K13K6.1K2.3K1.6K372353177
Released20162012201420162013201520212017201620162020
Monthly price—$4.99—————————
Annual price—$24.99—————————

The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.

Token Transit reviews

3.2 out of 5, based on 472 reviews.

What people like

  • Super fast to buy a ticket
  • Simple interface that isn't confusing
  • Customer service fixes mistakes quickly

What they complain about

  • Tickets disappear or get deleted randomly
  • Support ignores emails and ghost you
  • Charges your card without buying tickets
★★★★★ United States · v4.7.3 · 15 Oct 2025

5 stars

It’s a good app for work but it has a lot of stops to get to the right app

— user already reported to FBI

★☆☆☆☆ United States · v4.7.6 · 4 Sept 2026

Fraudulent

And I can’t even delete this app

— Steal $ and sell it info

★★★★☆ United Kingdom · v4.7.3 · 16 Jan 2026

Contactless would be better

The app itself is fine, works well but contactless would be nice

— tjholo

★★☆☆☆ United States · v4.7.3 · 3 Jan 2026

Disappearing

Purchases be disappearing. I counted 3 last night and this morning on my way to work, I tried to use it. It said error and disappeared. This is not the first time this has happened either or the third. More than 4 times. This is ridiculous.

— Thugman95

★★★☆☆ United States · v4.7.2 · 8 Sept 2025

Keeps switching

Was cool at first now I can’t buy discounted rides for myself or my kids

— Usone768

★★★★★ United States · v4.7.2 · 3 Sept 2025

Excellent and seemless

Was able to download app, add payment card, and buy ticket all while powerwalking to my bus stop. This is precisely what you want in an app! Yes!! 🙏💪

— DJ Andrew S

★☆☆☆☆ United States · v4.7.6 · 31 Aug 2026

Fraud

I downloaded this app for convenience because I don’t take the bus regularly and I didn’t want to buy a bus pass that I could lost. My card that I use to pay for the bus pass was charged everyday for a 2 hour ticket or an all day ride and I didn’t realize until I go onto my bank statement. I do not recommend this app.

— Alfa’s Kitten

★★★★☆ United States · v4.7.1 · 18 Jul 2025

Token Transit App

Your app should allow for off-line capabilities; to being able to scan stored passes purchased to ride public transportation.

— broccoliw

★★☆☆☆ United States · v4.7.1 · 12 Jun 2025

What’s wrong with this app

Good only when it wants to work having trouble logging out of nowhere was just using the thing yesterday

— Dalhuhb

★★★☆☆ United States · v4.7.1 · 11 May 2025

Okay app

Horrible customer service and support. I had a problem where I had a replacement phone with the same phone number and wasn’t able to use the app. I tried every way I knew how to contract customer service, but was unable to get a human being on the line via text or any other way I wrote several emails to customer support, but never had a response

— ablegram

★★★★★ United States · v4.7.2 · 9 Aug 2025

Best app and customer service

I know that some of you out there doesn’t like the app but they sure do have the best customer service

— dkhoang04

★☆☆☆☆ United States · v4.7.5 · 9 Jul 2026

Dont trust

Don't trust this app 100% they kept taking .75 out of my account daily. I didn't notice. Everyday they charged my bank card .75 multiple times aday for bus passes i never bought. Even when i removed bank card from the app they are still charging me. If i were you i would use a prepaid card you can lock or cash only. Now i have to dispute all these charges

— Moaosoeoen

★★★★☆ United States · v4.5.4 · 11 Oct 2023

Brightness?

The app itself functions the way it should. Clean and fairly straightforward. This latest update has caused the screen to illuminate to its highest brightness level while using the pass, and then leaves it there after closing the app. @developers - please check on this and let us choose our own screen brightness. Thanks. 😊

— jazzman440

★★☆☆☆ United States · v4.7.1 · 12 Jun 2025

App

The app is glitching right now and I have to buy a ticket right now

— yesie323

★★★☆☆ Canada · v4.6.3 · 16 Jan 2025

Needs wallet support

Simple and non invasive app but needs apple wallet support to be handy

— quehdhduudhe

★★★★★ United States · v4.7.1 · 28 May 2025

Easy and quick

Purchasing a ticket is easy, just familiarize yourself with your area so that you don’t buy the wrong tickets. I needed service because I changed my phone number and my old phone number had three unused passes. That’s $10.50 I recovered! Real-time data and location of the bus! Just show them the pass and enjoy low priced travel! Great app! Buses are almost always clean! I rarely have to ask questions about the times of the other buses because it’s ALL IN THE APP!

— Mikey_CT

★☆☆☆☆ United States · v4.7.5 · 25 Apr 2026

FRAUDULENT & DANGEROUS - STOLE MY MONEY

Do not trust this app. I purchased a 30-day pass, and after a simple device reset and login, the app completely deleted my active pass and history. Even with a bank receipt and proof of purchase, their support (specifically "Alex") has ghosted me for over a week. This isn't just a technical glitch; it's a safety liability. I am currently recovering from a C0-C1 spinal fracture, and because this app failed, I am being forced into hostile confrontations with bus drivers who think I'm fare-evading. Token Transit is aware of my injury and the liability, yet they refuse to restore my service or even respond to emails. They take your money instantly but offer zero support when their software fails. If you rely on public transit for your safety and livelihood, stay away from this garbage app. Total scam.

— RefundRant

★★★★☆ Canada · v4.4.0 · 3 Jun 2022

Like this ting

But I forgot my card so I had to use the kiosk… #kioskkeith

— jmjmjm0121

★★☆☆☆ United States · v4.7.0 · 2 Feb 2025

Bug in latest version

Latest update broke the app icon

— hj1973

★★★☆☆ United States · v4.5.7 · 2 Oct 2024

Apple watch support

Hello. I have an apple watch series 10 and I use it daily for bus transportation and It surprised me that this app doesn’t have an apple watch version, I would love for an apple watch port of this app for the convenience.

— KingSavage65

★★★★★ United States · v4.5.4 · 15 Dec 2023

Issue

The brightness issue had been resolved

— TsaC4ever

★☆☆☆☆ United States · v4.7.4 · 21 Apr 2026

Scammed

Deleted the app for like 30 minutes while a pass was active and now I can’t access it. No live customer service so now I have to pay extra money out of pocket to get to the food stamps office while I’m already broke. Unbelievable.

— Kek Al Khafi

★★★★☆ United Kingdom · v4.4.0 · 30 Mar 2022

Holly W

Easy to use app, however, it does tend to take a long time to load your bus pass so make sure you get that ready to use before getting aboard the bus!

— 273833929383838

★★☆☆☆ United States · v4.5.7 · 4 Dec 2024

Disappearing paid fares

I purchased a fare countless times but lately as I purchased it it disappears and I really need that ticket this is crazy!!

— Treyskiii7

★★★☆☆ United States · v4.5.4 · 19 Jun 2024

.

Actually 4 starts. Dark mode plz

— jekfhdn

★★★★★ United States · v4.5.4 · 21 Nov 2023

Finally, easy payments for public transit

This app makes bus travel convenient again! I live in Detroit and haven’t ridden the bus in years because of the inconvenience of needing exact change or an expensive monthly card.. 2 dollars paid instantly via the app just gave me a trip to and from the coffee shop. Use this with an app like Transit, and it’s almost as convenient as Uber or Lyft, but for 1/15th the price. I love that the app isn’t trying to do too much, so it is simple and fast. Great work!

— seth with cat

★☆☆☆☆ United States · v4.7.4 · 2 Apr 2026

I was lied to by customer service

I hate this app. When I try to use a specific card for bus fare it just declines regardless if there is money on the card or not. I tried to contact customer support and sadly their response sounded like AI and their suggestions to troubleshoot the card was no help at all. On the email I received, they stated that they accept all cards as well as google pay, Apple Pay, as well as various other cards. This is a boldface lie because my card declines every time I try to use it on the app. I called my bank and they said it should be fine to purchase online or through apps. But nope. I continue to get declined. And they have no live agents helping you for your inquiries. You can send an email but they don’t have a direct line where you can talk to someone directly and get your issue resolved in a timely manner. This is unacceptable for a company that covers so many transit systems. Unacceptable. I hate to be a Karen but his is ridiculous. And when I called my local transit system, they said that it is out of their hands and there is nothing they can do. Why use a company that barely responds as it is. As a company, do better. Be reliable. Because whatever is going on at the moment, I wouldn’t recommend dealing with this company on my worst enemy. Token transit you get an F for horrible customer service and continuing to decline my card for no damn reason when I have plenty of funds on the card.

— itsthatbrie

★★★★☆ Canada · v4.1.1 · 17 Feb 2020

Convenient!

Easy and convenient! Customer service via email was also very fast.

— Lass Vicious

★★☆☆☆ United States · v4.5.4 · 22 Mar 2024

Find Another Option

The hotel presented this as our best option to get to the airport. An hour later we were hiring a Lyft. If you’re up for spending money only to find out there are no busses for you to take and a no refund policy in place, this is your app. If you just want an easy way to get where you’re going, look elsewhere.

— Bayouradio

★★★☆☆ United States · v4.5.4 · 5 Dec 2023

Easy but doesn’t scan

The NFTA website directs you to buy a pass by downloading this app. It is really easy to use which is great when its snowing or freezing out. But it doesn’t scan when you get on the bus. So far its 8 out of 8 failures. Luckily the driver let me on anyway because she could read it but I don’t want to chance that happening every time. Ive seen it happen to other passengers too.

— Mcfly 1985

★★★★★ United States · v4.5.4 · 21 Jul 2023

Finally, paying for transit is easy

Token Transit makes one of the most daunting parts of riding the bus simple- understanding the fare and paying without cash. I’m really thankful for this service!

— hurricanejackson

★☆☆☆☆ United States · v4.7.4 · 20 Mar 2026

Deleting passes

It deleted two of my passes after activating them & still no response from their team, very disappointing.

— Kostezzyy

★★★★☆ Canada · v4.0.7 · 21 Oct 2019

App not great, but customer service is excellent

I accidentally bought two tickets (tapped twice) and immediately sent a text to customer support and they quickly reversed the payment.

— jamama man

★★☆☆☆ Canada · v4.5.3 · 27 Jun 2023

Bring back

Bring back the 3 month pass for Banff

— Canofbeans1239

★★★☆☆ United States · v4.5.4 · 19 Aug 2023

Need “all day pass”

Finally you guys are updated with paying, but can you add a feature for “all day pass” 2 hours ain’t enough

— poole426

★★★★★ United Kingdom · v4.4.0 · 3 Jun 2022

Great app

Easy to use and got us to Banff quick and easy 👍

— francesmhaaaaaaaaaaaaaa

★☆☆☆☆ United States · v4.7.3 · 7 Mar 2026

Why did I just get charged for???

I’m visiting from out of town and trying to catch the bus to get to my hotel and the website sent me to this link to download the app so I could get a bus fare. All of a sudden my Apple Pay shows that a 21.59 charge just came through my bank acct. then the app asks me to select the fare I want (which is a $2 day pass half fare since I’m a veteran) what did I just get charge for???

— DC WW

★★☆☆☆ Canada · v4.4.0 · 28 Mar 2022

fine but

u can only pat with credit cards at least in the yukon… lame

— 3lz4p4ll0

★★★☆☆ Australia · v4.0.3 · 19 Jul 2019

App keeps crashing

This app has been fairly good for me until now where whenever I open up the app it shuts down and won’t allow me to buy any tickets.

— soph10101998181

★★★★★ Canada · v4.0.6 · 10 Aug 2019

Works... so far

No crashes yet and super convenient. I’ll be back here though if it does get buggy on me to adjust the rating

— eddie dac

★☆☆☆☆ United States · v4.7.3 · 18 Feb 2026

Highway robbery

These prices are practically a robbery? $3.50 per ride for a service that barely runs to get you anywhere conveniently? And barely covers even the downtown? NYC arguably has 10x coverage charges under$3. This is highway robbery from people who can’t afford have cars! City officials - stop outsourcing to these greedy companies and put some effort into building a system that doesn’t conduct online robberies. Aka - do your jobs and stop delegating to inept people and passing on those costs to your constituents.

— s pulse

★☆☆☆☆ United States · v4.7.3 · 12 Feb 2026

Apple Pay pops up

Holding the phone near the reader triggers the NFC chip, so Apple Pay pops up and blocks the QR code. Most annoying!Check the Pittsburgh transport app where they disable the Apple Pay trigger while inside the app

— angry_tester

Token Transit FAQ

Is Token Transit free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does Token Transit have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Token Transit?
Transit • Subway & Bus Times (4.6 from 1,559,483 reviews, premium from $2.99), Greyhound: Buy Bus Tickets (4.8 from 241,548 reviews) and Transit GO Ticket (4.5 from 25,717 reviews).

Token Transit download

Last updated 2 months ago.

Token Transit sells in 175 countries. It was released 9 years and 9 months ago, on 10 Dec 2016. It holds a 3.2 rating from 472 reviews.

Supports 2 languages: English, Spanish.

How much does Token Transit make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 40K
Open the full Token Transit analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend