WhenToWork Employee Scheduling
BusinessProductivity

WhenToWork Employee Scheduling

Ultimate Scheduling Solution

WhenToWork Inc.

How much does WhenToWork Employee Scheduling cost?

Prices are current as of 12 Sept 2026.

WhenToWork Employee Scheduling has no in-app products on record in the United States.

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Rating / 53.24.84.94.44.74.44.93.31.61.52.1
Reviews55266K58K57K36K29K17K45643027854
Released20162010201720172014201420202011201920132022

WhenToWork Employee Scheduling reviews

3.2 out of 5, based on 552 reviews.

What people like

  • Support team fixes issues quickly when you email them
  • Great for seeing your work schedule and alerts
  • Better than other scheduling apps used before

What they complain about

  • App crashes or won't open after updates
  • Menu screen goes blank and stays empty
  • Push notifications stop working without warning
  • Interface looks old and is confusing to use
★★★★★ United States · v3.09 · 3 Sept 2026

Great tech support

I was having an issue where the schedule was showing as unpublished and there was just a blank screen. I emailed support and they were able to quickly resolve it. Thank you so much!

— SSAJCM

★☆☆☆☆ United States · v3.09 · 27 Aug 2026

App

Y’all need to make a when2help app as well cause you can’t login this one with a when2help log in. And before you say that’s because this is when2work I already know that. When2help is same people I believe.

— Beatnu1234

★★★★☆ United States · v3.08 · 22 Aug 2026

Okayy…… ( please read )

This app is okay not the best it’s a little confusing navigating around I thought a had a shift because the app said I had & I got up all early & came too work & my work was closed ( I’m not saying where I work for safety)

— StellarBellarsrm

★★☆☆☆ United States · v3.09 · 5 Sept 2026

Doesn’t load any schedules now

I’ve never really had any major issues with the app, nothing that an app restart wouldn’t clear up. But, for the last several weeks I have not been able to get anything to load when opening the app. Y’all broke something.

— Need2Fixit

★★★☆☆ United States · v3.08 · 18 Aug 2026

Antiquated

Why is this app so out of touch with modern technology. It is limited in so many ways— for example job-title filters only allow you to set to 1 and then they have to be reset each time when attempting to capture a shift —should be able to set and leave indefinitely. Still allows for multiple logins so there is no honor in trying to get shifts because several people can be logged in as the same person. Why isn’t there some sort of color for jobs, shifts worked vs. upcoming. Please update this app to a more modern flexible version. Thank you

— Mary-Texas

★★★★★ United States · v3.07 · 29 Jun 2026

W2w

It tells me when to work and alerts me. Pretty good.

— bob7$77739

★☆☆☆☆ United States · v3.08 · 16 Aug 2026

Unintuitive

Not intuitive and doesn’t cross reference both jobs for scheduling. I know it’s partially my fault but the app does not show you what shifts you request to pick up so if you set it down for a while and forget you’re screwed. It also doesn’t show conflicts between multiple jobs so that you don’t overbook and I’ve done that a bit. It’s not really user friendly in that aspect. I also have an issue with the list option for your schedule only showing two weeks and not your whole schedule that’s posted it’s just a minor thing that’s just really annoying and an oversight. They can make this app better and interstate the separate schedules in a certain way that allows to just look at both simultaneously instead of just one at a time constantly logging into and out and then logging into the other and out. It’s tedious and unintuitive.

— すギリ

★★★★☆ Canada · v3.05 · 9 Jun 2026

Menu options not opening recent update

After recent update menu option are not showing in app

— Direaugust

★★☆☆☆ United States · v3.06 · 16 Jun 2026

Menu Screen Never Works

The menu screen has been blank for literal days, not allowing me to access the actually necessary features of the app. Whenever it does rarely decide to appear, it will only do so after refreshing the page a few times.

— v jjjgd

★★★☆☆ United States · v3.06 · 21 Jun 2026

Opinion

There has been multiple times when w2w has crashed and I could not see my scheduled shifts. As of right now the menu tab at the bottom does not even work. There is a lot of bugs and fixes that need to be made but aside from that, w2w is a organized, well structured, easy to use platform.

— hiiiiiiiiiiiiiiiiiiii:)

★★★★★ Canada · v3.01 · 16 Oct 2025

User friendly and overall amazing

I’ve used this for a couple years now and I had jobs that used other apps and absolutely nothing compares.

— science girl canada

★☆☆☆☆ United States · v3.08 · 29 Jul 2026

Menus don’t load

This app is extremely frustrating because most of the time when you click on menu it doesn’t load anything.

— anonomous123462413242

★★★★☆ Canada · v1.31.0 · 27 Sept 2016

It's Broken ATM but overall great app

THE APP IS CRASHING AND I DONT KNOW HOW TO CONTACT YOU GUYS TO FIX IT AS I USE THE MOBILE APP TO SEE WHEN I WORK. I just updated it and it won't even open. Please help.

— BreezyBaileyKay

★★☆☆☆ United States · v3.06 · 15 Jun 2026

Please fix

Ever since your last update the menu options completely disappear rendering the app useless…

— Fire29Rescue

★★★☆☆ United States · v3.05 · 5 Apr 2026

Update

Since the recent update I can’t use half the icons on the bottom and there are way more steps to get to where I need to be. Sometimes I wish you would just keep well enough alone.

— Momma2884

★★★★★ Canada · v2.9 · 26 Apr 2024

Its pretty good

I like i yippe

— xxhidonutsxx

★☆☆☆☆ United States · v3.07 · 22 Jul 2026

my old job used this app and refused to use another one and the app is so bad that i quit

genuinely the worst app ever it’s so annoying i’m not exaggerating the app fills me with dread and when i came back to write a review it made me physically ill

— sister soda

★★★★☆ Canada · v1.2.1 · 7 Feb 2016

Useful App

Great app to have, and I'm happy my manager is making use of it. The only downside is that the UI looks like trash and the icon could use a facelift.

— CodiiGee

★★☆☆☆ United States · v3.05 · 3 Apr 2026

Website is better

There are specific feature differences between the app and website that make the website better, but the fact that it lacks in the app has gotten me in trouble at work. Ex: seeing my own pick up requests for past shifts or shifts given to someone else. Website can see all that but app can’t so it leads to issues when a shift that i requested was given to someone else but then it turns out they need me anyways. Because the pick up request had disappeared from the app for me but you can still see it on the website. I just wish the app matched the website. Also it randomly crashes and just won’t load. Plus the scheduled maintenance hours are never getting anything done but they take up lots of time. So idk. Not bad as a platform, the app just sucks.

— riverofmoss

★★★☆☆ United States · v3.02 · 24 Nov 2025

iPhone App Issue - Reinstall

iPhone users tip: I also was affected by the recent update making the app unusable. I was finally able to get the app to work again after completely deleting/uninstalling and reinstalling the app. Everything seems to be back to normal now, but it was a very frustrating experience to miss shifts I didn’t know I was scheduled for since the app was blank.

— .another.day.

★★★★★ Canada · v2.9 · 15 Feb 2024

Amazing app

Idk why there’s so many awful reviews. It’s such a good app for work and I’ve never seen anything like it. Changes the game completely.

— Arian.rashidi

★☆☆☆☆ United States · v3.07 · 22 Jun 2026

Updated Review

New update which supposedly fixed issues using the app now breaks it even more. I can’t even login. Not everyone has access to a desktop computer, and I need to be able to view my work schedule.

— sewisam

★★☆☆☆ United States · v3.05 · 27 Feb 2026

No Notifications

Stopped sending me push notifications after a week of using

— lmfaobrush

★★★☆☆ United States · v3.02 · 23 Nov 2025

Push notifications stopped coming through

Overall, a pretty straightforward and easy to navigate app. The only issue I have with it is that I have push notifications turned on through the app AND notifications for this app turned on through my settings, and I still don’t receive any notifications for this app. And I know it’s an issue with the app and not me because this happened with my last phone, and now I have the iPhone 17 pro max all updated and everything and it’s still an issue. I’ve also tried uninstalling and reinstalling it and still nothing. I’m missing out on some important work things! I would also love a pink option for one of the color settings. Thank you!

— Neesha ^_^

★★★★★ Canada · v1.33.4 · 14 Aug 2018

Great app

This is a great app but would be even better if it allowed a reminder option that you could turn on for it to allow you to get a reminder about your upcoming shift! Otherwise a very smart app!

— Hwhzhensjvss

★☆☆☆☆ United States · v3.06 · 16 Jun 2026

No menu

Stopped showing any options under the menu tab a week or so ago

— moozzle

★★☆☆☆ United States · v3.02 · 22 Nov 2025

iPhone user

For months now the app won’t work on iPhone products. It’s very frustrating.

— JuJu9725

★★★☆☆ United States · v3.02 · 19 Nov 2025

Notifications don’t work anymore

When the push notifications actually came through, the app was great. Within the last month it seems like no matter what settings I change, whether in my phone’s system settings or the app’s settings, push notifications won’t work anymore. It’s a really unfortunate thing because I no longer get some pretty important updates regarding scheduling for work. Hope they fix it soon.

— Chyfon

★☆☆☆☆ United States · v3.05 · 9 Jun 2026

Doesn’t work

App decided to stop showing any schedules or info 3 days ago. No improvement, no resolution

— Fiona the Angry

★★☆☆☆ United States · v3.02 · 5 Nov 2025

Nothing showing on app.

App hasn’t worked in about two three weeks. Doesn’t show any schedules and the menu is blank. If I wanted to use the browser I would just use the browser. Fix this please.

— so7795

★★★☆☆ United States · v3.02 · 2 Nov 2025

App stopped working

App stopped working after last update. Please help.

— KM3331

★☆☆☆☆ United States · v3.05 · 8 Jun 2026

i can‘t sign up

It keeps showing errors. W2W is temporarily down for maintenance. Please try again later.

— 庸俗人

★★☆☆☆ United States · v3.02 · 29 Oct 2025

No push notifications

Despite checking my phone notifications setting, the app is up to date and that all the notification settings within the app are on. The in app push notifications do not ever come through. There is also very limited color options for the app. On the desktop website you can pick from many colors but on the app it’s only 5 colors for some reason.

— kcdeleon

★★★☆☆ Canada · v1.33.4 · 26 Dec 2018

Update needed

In need of an update. iCal would be a suggestion.

— PLLover100

★☆☆☆☆ United States · v3.05 · 28 May 2026

app crashes

lately the app has been crashing and won’t even open when clicked on. repeatedly had to delete and reinstall to work. app sucks for that reason

— ahhjjjkkk

★★☆☆☆ United States · v3.01 · 18 Oct 2025

Not working

The app still isn’t loading properly with the update and can’t see my schedule

— ghgbbgv

★☆☆☆☆ United States · v3.05 · 13 May 2026

Just switched to W2W

App is a clunky nightmare and impossible to navigate, did the designer have a PhD from Moron University?

— Owl Legs

★★☆☆☆ United States · v3.01 · 18 Oct 2025

App is busted as heck

My schedule won’t even show up anymore. Almost didn’t show up for my shift this morning.

— fckspotify42069

WhenToWork Employee Scheduling FAQ

Is WhenToWork Employee Scheduling free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does WhenToWork Employee Scheduling have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to WhenToWork Employee Scheduling?
When I Work Staff Scheduling (4.8 from 65,760 reviews), Humanity Schedule by TCP (4.9 from 57,972 reviews) and UKG Ready (4.4 from 56,701 reviews).

WhenToWork Employee Scheduling download

Last updated 1 month ago.

WhenToWork Employee Scheduling sells in 175 countries. It was released 10 years and 8 months ago, on 22 Jan 2016. It holds a 3.2 rating from 552 reviews.

Supports 1 language: English.

How much does WhenToWork Employee Scheduling make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 20K
Open the full WhenToWork Employee Scheduling analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend