PETKIT
LifestyleUtilities

PETKIT

Petkit Smart Technology Limited

How much does PETKIT cost?

Prices are current as of 10 Sept 2026.

PETKIT has no in-app products on record in the United States.

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Rating / 54.64.84.84.64.64.84.43.93.12.82.3
Reviews87K858K156K46K40K37K9.3K2.1K1.4K3133
Released20152019202020182019201520232022201920222022
Monthly price——————$11.99————
Annual price——————$59.99————

The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.

PETKIT reviews

4.6 out of 5, based on 87,407 reviews.

What people like

  • Keeps litter mess and smells down
  • Tracks pet weight and health data
  • Easy to navigate and set up

What they complain about

  • No dark mode for night use
  • Camera features require extra subscription fees
  • App often freezes or crashes hard
  • Customer support is slow and unhelpful
★★★★★ United States · v13.10.1 · 9 Sept 2026

The app I actually open every day.

I downloaded this because I bought the Purobot Max Pro 2, and I expected the app to be the boring part. It's turned into the reason the whole thing is worth it. The box handles the mess. The first time I emptied the waste bin, the bag was already sealed and the entire chore took about fifteen seconds. But the box is only doing half the work. The app is where I actually find out how my cats are doing. We recently took in a stray kitten. She came to us at 5 pounds, and instead of guessing whether she was gaining, I open the app and see the number. She's at 5.5 now, and watching that trend line move has been more reassuring than anything else I could have bought. Every visit is logged. Every weight is recorded. I have real data on an animal that can't tell me anything. The camera view is the other piece I use constantly. With a rescue kitten, loose stool is the first thing you watch for, and I can confirm every single visit looks normal instead of finding out days later. Being able to pull that up on my phone from anywhere is the feature I'd miss most. Setup was straightforward, notifications are timely and not spammy, and the daily summaries are actually useful rather than noise. I came for a litter box and stayed for the app. If you own the hardware, this is the half that makes it worth the price.

— gr4yw0lf

★☆☆☆☆ United States · v13.10.0 · 7 Sept 2026

Software is not user friendly

Troubleshooting needs to be greatly improved especially around device binding and online status

— Msunc79

★★★★☆ United States · v13.9.0 · 3 Aug 2026

Dark Mode

Very good app but why it doesn’t have a dark mode because at night it is so bright. I hope one day you add this feature

— Jk ✨

★★☆☆☆ United States · v13.10.1 · 9 Sept 2026

Individual subscription?

I have two ever sweet water fountain I like the concept of the camera but I think it’s not good for consumers that bought more than one device then pay a subscription for each device !! Why ? Then it has the CUBE for water filtration that you have to replace every 30 days! They advertise four different types but only one kind it’s available!! I was going to buy a third Everett device but know I May just return them instead!

— b8iley

★★★☆☆ Thailand · v13.9.0 · 26 Jul 2026

Pet care

ต้องซื้อ pet care เพิ่มทำให้เสียงเงินโดยไม่จำเป็น แทนที่จะมากับเครื่องเลยค่ะ

— madmee.pp

★★★★★ United States · v13.9.1 · 4 Sept 2026

Life is good

The feeder makes my life easier.

— djdamonsf

★☆☆☆☆ United States · v13.9.1 · 27 Aug 2026

WARNING: PAID SUBSCRIPTION REQUIRED FOR MOST FEATURES

If that fact that I paid $100 for this feeder and can’t even use the camera feature without a subscription isn’t ridiculous enough, they don’t advertise that very well (at least on Amazon.) I wouldn’t have bought it had I known. Not to mention, the camera is garbage anyways! I paid for a smart feeder and ended up with a dumb one. Purchase at your own risk!

— Happi monsters

★★★★☆ United States · v13.8.1 · 12 Jul 2026

Great product, app can be better

The Pura Max litter box itself is amazing, and so is the app. Biggest thing I would like with the app is a Feature Request option. The litter box frequently “sees” it being occupied by a pet even when it is not and I have to double tap the button on the litter box; it would nice to have that override in the app. The app also gives me the “tutorial” whenever I open it. Minor inconveniences, but still would be nice to have.

— JF491

★★☆☆☆ United States · v13.10.1 · 8 Sept 2026

Litter dump

Just got the PETKIT try to do a couple of troubleshooting things myself called customer Service they told me to email customer Service instead my litter dumped all the litter into the basket so I changed the filter. Great it started to dump less litter in the basket, but then I went on vacation for three days and after the first day, it says that the litter bin was full. Really annoying with the customer Service and all.

— Tumama3566

★★★☆☆ United States · v13.8.1 · 14 Jul 2026

Odor removal spray

Does not work

— Mzmaire

★★★★★ United States · v13.9.1 · 1 Sept 2026

Impressive

Im a software engineer with almost 20 years experience. Never expected such a feature packed app when i bought our feeder. The quality of this app is top notch. You can tell it was designed by a pet owner with the thoughtfulness of what it provides. Hands down, best pet feeder experience on the AppStore.

— OrganicPixels

★☆☆☆☆ United States · v13.9.1 · 25 Aug 2026

Not worth it

Set up is not easy to follow. Customer support is not easy to access. Feel like a bowl of water would have been better

— Heather Gruber

★★★★☆ United States · v13.8.0 · 23 Jun 2026

Up and Coming

I really enjoy the products and PETKIT customer service has always been supportive— The app is a little clunky but it has improved over time. I’d like to see them figure out a different way to advertise. The way it’s set right now makes it difficult to navigate through the app

— SDebiani

★★☆☆☆ United States · v13.9.1 · 3 Sept 2026

Broken app

This app is broken.

— Mohammed Bastaki

★★★☆☆ Japan · v13.8.1 · 4 Jul 2026

すごくいいけど、課金しにくい

自動給餌器目当てで使い始めました。付属のカメラがすごくよくて、課金したいのですがAppStore経由の課金がなくクレカ登録必須なので、躊躇しています。多少高くてもいいのでAppStoreから課金させて欲しい。

— 夏目 朔蒼

★★★★★ United States · v13.9.1 · 30 Aug 2026

I love the easy access

Everything on the app?? And literally robots too?? This is such a good company

— judithsm104

★☆☆☆☆ United States · v13.9.1 · 21 Aug 2026

Invasive

Won’t run without disabling my VPN. Why does the app for my pet fountain need that much access to my life.

— TheKateMonster

★★★★☆ Thailand · v13.2.2 · 26 Feb 2026

❤️

ใช้ดีมาก

— นักล่าราตรี

★★☆☆☆ United States · v13.9.1 · 23 Aug 2026

Automatic Feeder

The feeder itself - fantastic. No notes. Love it. The app? HORRENDOUS. Needs a complete overhaul. Nothing works, everything times out or the entire app just freezes and requires a force quit. Insanely frustrating to use.

— 808kay

★★★☆☆ Japan · v13.6.3 · 16 May 2026

不具合?

Purobot Max Pro2を購入。外出先でライブ映像が読み込まれない。遠隔操作は可能なため致命的ではないが不満が残る。

— ういちゃご

★★★★★ United States · v13.9.1 · 28 Aug 2026

Not good at all

It will not connect to WiFi, dispensing incorrect amount of food and at the wrong time scheduled. Not what I expected at all.

— travelingjr

★☆☆☆☆ United States · v13.9.1 · 17 Aug 2026

Can’t connect

Given cat and water fountain, box of filter but can’t connect to device. Very frustrating

— Catsalog

★★★★☆ Taiwan · v12.7.1 · 7 Nov 2025

可以讓Max pro2 能遠端強制清貓砂omf

現在設備如果判斷異常 一直卡在貓在上廁所,只能靠連按機器的ok 才能強制清,這個功能過時了!! 現在新機器有鏡頭能監看,明明沒貓卻無法在上班時遠端強制清理,結果貓上滿沒得上 亂尿在地上, 拜託快加上遠端強制清貓砂功能

— WanYu Money

★★☆☆☆ Thailand · v13.9.0 · 31 Jul 2026

ปรังปรุงหน่อยเสียตังตั้งแพง

ควรปรับปรุงทำให้แอปใช้ง่ายกว่านี้ เชื่อมต่อยาก ใช้งานยาก เชื่อมต่อระยะไกลก็ทำไม่ได้อธิบายไม่ได้ชัดเจน

— ทำให้มันดีขึ้นบ้างนะ

★★★☆☆ Japan · v13.2.2 · 4 Mar 2026

システム改悪

トイレ自体は普通の自動トイレって感じで可もなく不可もなく。 ただ、今回のシステムアップデートで動作履歴の編集が当日分しかできなくなった。 体重測定が正確でないためペット選択を手直しで編集する必要があり、そういった記録のための自動トイレなのに。(そもそもなぜ体重測定が正確でない?不良品なのか?) これまで当日でなくても編集できていたので、早急に元に戻してほしい。

— ぬぁぁぁ。。

★★★★★ United States · v13.9.1 · 25 Aug 2026

Gr8!

Greatest…cat…fountain…EVER! If u luv ur floofs, get this!

— Half troll half monkey

★☆☆☆☆ United States · v13.9.1 · 16 Aug 2026

Pésimo soporte técnico

Su soporte técnico en línea es pura basura. No se justifica pagar una membresía por algo q no vale nada. Tienes q buscar la solución tú mismo!

— Javipalacio16

★★★★☆ Taiwan · v12.7.0 · 25 Oct 2025

Great bowl

The only negative thing is that the app doesn’t automatically update the water added info. You have to manually add the cleaning date. It notifies you to change the water and clean the bowl, but once you check that you’ve read the note, it doesn’t ask to accept it has been changed and the date updated. It also expects you to change the filter every month, but it doesn’t really need to be changed until every 2 months. It’s just a cash grab.

— esl Taiwan

★★☆☆☆ United States · v13.9.0 · 27 Jul 2026

Glitchy and temperamental

If the Petkit development team spent 1/50th of the attention they put into developing devices, into app development they might actually have a functioning app. Half the time it is giving me the tutorial for new users or says the pet is using the device. In the rare event they make updates, you can no longer find where or how to manage reminders or mark that you have cleaned the box or added litter. Sadly, Ii’s very frustrating and needs an entire overhaul.

— Cranky Vader

★★★☆☆ Thailand · v13.0.1 · 14 Dec 2025

เครื่องให้อาหาร

ควรมีฟังชั่นที่บันทึกตลอดแต่ต้องมาเสียตัง

— ครีมสุรัต

★★★★★ United States · v13.9.1 · 22 Aug 2026

Best one ever!

We had tried a few others but this one is the best it cost more but will worth the extra money we spent on it.

— stormchaser TVN

★☆☆☆☆ United States · v13.9.1 · 8 Aug 2026

Notifications daily for nothing

There is always a notification indicating a reason to open the app but there are not in fact any notifications when I click on the “notifications” section. It’s annoying. I have notifications set up for only when the fountain needs refilled. Yet it gives me a notification icon every single day and it irritates me to constantly check it, worried that the water has run out on my cats, even though I know it has not. Every single other notification setting I have turned off in the app, multiple times. Fix it.

— Asienk

★★★★☆ Taiwan · v12.6.2 · 2 Oct 2025

希望有night theme

希望app 有night mode, 全部以黑色為底色,避免半夜按食物太亮

— RICKY 7712

★★☆☆☆ United States · v13.9.0 · 25 Jul 2026

Playback malfunction

Within the second week of having this, the playback feature quit working. It just loads but never plays. I emailed support but got no technical support. Only endless questions to answer. The camera was one of the main reasons I bought the thing.

— Dhjuvfdvv

★★★☆☆ Thailand · v12.4.9 · 4 Sept 2025

การซื้อแพ็ตแกจรายปี

งงมากว่าให้ซื้อทำไม การที่ลูกค้าซื้อผลิตของคุณราคาหลักหมื่นแล้ว ทำไมต้องมาซื้อข้อมูลการใช้ห้องน้ำแมวอีก ทำไมถึงเข้าดูเลยไม่ได้ในเมื่อมันเป็นฟังชั่นของเครื่องที่มีกล้องมาให้ดูการใช้ห้องน้ำของสัตว์เลี้ยงพอจะดูจริงดันดูไม่ได้เพราะ ต้องซื้อค่าบริการในแอพ ถ้าต้องซื้อแอพด้วยแล้วจะซื้อห้องน้ำแมวแพงๆมาทำไม ถ้าฟังชั่นไม่มีอะไร

— Giptt

★★★★★ United States · v13.9.1 · 17 Aug 2026

get this box

the best litter box ever i’ve been dealing with terrible smells and having to constantly deep clean litter boxes forever this litter box has changed my life

— dealicous

★☆☆☆☆ United States · v13.9.1 · 7 Aug 2026

Keep stopping

Always say not enough water when it’s filled keep adjusting can’t make it work. Problematical

— van woodsen

★★★★☆ Thailand · v12.4.9 · 19 Aug 2025

แอม

อยากให้แอมมีความเสถียรมากขึ้นเวลาเชื่อมต่อกับมือถือ

— หนุ่ม3

★★☆☆☆ Thailand · v13.9.0 · 25 Jul 2026

ซื้อพรีเมียมแล้วแต่คลิปมาไม่เต็ม

บางครั้งแจ้งเตือนมา 1 นาทีกว่าๆ แต่คลิปที่สามารถดูได้กลับมาแค่ 8 วิ? จริงๆโมโหตั้งแต่ซื้อเครื่องเป็นหมื่นแล้วยังต้องมา subscribe แล้ว ถ้ารู้ก่อนว่าต้องมาเสียเงินรายเดือนอีกคงซื้อยี่ห้ออื่น แย่มากค่ะ

— S.Yuph

★★★☆☆ Taiwan · v12.2.0 · 18 May 2025

weight壞掉了

無法設置weight

— zjdjdjkxj

★★★★★ United States · v13.9.1 · 10 Aug 2026

Animal fedder

The best fedder i was using for animal a long term…

— Davidenko4

★☆☆☆☆ United States · v13.9.0 · 29 Jul 2026

Scaredy Cat

It’s a nice design but my cat refuses to use it. It’s been four days and my cat still won’t use the litter box. He goes to the bathroom in random places in the house over using the litter box, I’m ready to throw it out and ask for a refund

— Niknack79

★★★★☆ Thailand · v12.2.0 · 1 May 2025

การบันทึกเวลากินน้ำไม่ตรงกับเวลาที่เปิดเครื่อง

เวลาที่บันทึกการกินน้ำบางวันบันทึกเวลาตรง บางวันก็บันทึกเวลาไม่ตรง งงไปหมดเหมือนแอปรวนเลย ช่วยแก้ไขด้วยค่ะ

— Sleeping66666

★★☆☆☆ United States · v13.8.0 · 23 Jun 2026

How can it be this app is almost 600MB in size?

This app is a pig for taking up so much space on my phone. What the hell?

— louie6517

★★★☆☆ Taiwan · v11.2.3 · 14 Nov 2024

不耐用

兩年螢幕led跟時鐘晶片都壞掉

— Mac0221

★★★★★ United States · v13.9.1 · 9 Aug 2026

Less mess and easy.

I love this machine. We have two male cats and it keeps the mess down considerably . There was a lot of mess around their old, traditional box. Very little with this one. Smell is minimal. Knowing that they’re “going” is a relief when we’re not home for a while. App is easy to navigate. We also have the water fountain and like having them both on the same app.

— No Fool!

★☆☆☆☆ United States · v13.9.0 · 28 Jul 2026

Terrible product

This product requires daily cleaning and only makes taking care of my cats much more arduous I am better off with daily scooping of a simple box and weekly cleaning of a metal box. If I could give it no stars I would.

— aefted hs

★★★★☆ Thailand · v12.0.1 · 23 Feb 2025

Air Pro

good product easy to use

— PA J.

★★☆☆☆ Thailand · v13.7.0 · 3 Jun 2026

สินค้า

ไม่ดี ใช้งานพังหมดแย่

— punyapiratarinee

★★★☆☆ Thailand · v11.2.3 · 7 Nov 2024

ไม่เสถียร

ไม่เสถียร

— Bebeffhgd

PETKIT FAQ

Is PETKIT free?
Yes. The app is free, in all 174 countries it sells in, and it sells nothing inside it.
Does PETKIT have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to PETKIT?
Roborock (4.8 from 857,547 reviews), Whisker (4.8 from 155,566 reviews) and Aqara Home (4.6 from 45,640 reviews).

PETKIT download

Last updated 23 days ago.

PETKIT sells in 174 countries. It was released 11 years and 3 months ago, on 5 Jun 2015. It holds a 4.6 rating from 87,407 reviews.

Supports 16 languages: English, Dutch, French, German, Hebrew, Italian, Japanese, Korean, Malay, Portuguese, Russian, Chinese, Spanish, Thai, Turkish, Vietnamese.

How much does PETKIT make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 20K
Open the full PETKIT analytics Revenue and downloads month by month, all 174 countries split out, and every product's share and trend