West Community Credit Union
Finance

West Community Credit Union

Banking on You.

West Community Credit Union

How much does West Community Credit Union cost?

Prices are current as of 12 Sept 2026.

West Community Credit Union has no in-app products on record in the United States.

10+ alternatives to West Community Credit Union

West Community Credit UnionFirst Community CU (MO)Together CU MobileAccess+Vantage CUAlltru Credit UnionNeighbors Credit UnionAlliance Credit Union (MO)St. Louis Community CUArsenal Credit UnionUCU MobileCommunity West CU
Rating / 54.84.84.84.94.84.74.82.63.13.53.5
Reviews2.6K25K11K6.3K5.4K4.3K67880302413
Released20152013201520132017201120232019201120242017

West Community Credit Union reviews

4.8 out of 5, based on 2,602 reviews.

What people like

  • Staff make you feel welcome and comfortable.
  • App interface is easy to navigate smoothly.
  • Quickly resolved a fraud issue for you.

What they complain about

  • Can't pay bills directly through the app.
  • Hard to read transaction details without expanding.
  • Login issues and frequent verification errors occur.
★★★★★ United States · v23.4.1 · 20 Jul 2026

Phvphu jth

Lobbying pulvbbjolpgpg

— STL Weather Geek

★☆☆☆☆ United States · v23.3.0 · 13 Feb 2025

Verified

I have been trying to log into my account multiple times, I even uninstalled and reinstalled the app but i still cant get in. it keeps trying to verify me as a person but then keeps loading. I don’t understand why it hasn’t verified yet but it’s been a huge inconvenience and this issue needs to be fixed.

— ũñĩqũẽ

★★★★☆ United States · v23.3.0 · 14 Jun 2024

Disappointed

Recent problem with, internally lost, lost check along with online software change for account information has jeopardized my 35+ years with this old friend of a business. I recently recommended to my son that he switch credit unions from West Community and I will be following him. The software change apparently requires the user to hit the “see more” button for each new 7 or 8 transactions on past activity . During a year end summary for tax purposes, this took me almost 175 hits of that button. Calls for assistance to make process easier went unfulfilled. There may be a short cut but I never learned of it. The arduous 175 clicks was the”easiest” method. Unless you lose customers, apparently no change to this will be made. I will be one of those and these are my comments. I hate this since I have been promoting you and rooting for you so long (I even fixed your huge clock in Kirkwood at one point) and MAY have made an initial recommendation to consider taking over the Kirkwood government credit union since I lived in Kirkwood. Could have just been a coincidence. I did bring the entire Gramex employee group to West Communion around 1990 (Grandpa Pidgeons, Forsythe Computers, Omni Sports and parent Gramex. This is just sad. Ron Gaus

— Rgaus15496

★★☆☆☆ United States · v23.3.0 · 7 Jul 2024

Problems with Mastercard

Has anyone had a limit of daily useage on their Mastercard? It’s truly inconvenient.

— Howbadarereviews

★★★☆☆ United States · v23.4.1 · 3 May 2026

Online pay

Fees to expensive to pay on app

— Paying online

★★★★★ United States · v23.4.1 · 22 Jun 2026

WestCommunity on Highway N

I just wanna give a shout out to the employees that worked there at the West community credit union there on Highway N Maranda has been just wonderful to me. When I walked in. She asked me what my needs were. I told her and. There and I just wanna get the whole staff there and shout out for making me feel welcome to welcome to the bank and I feel real comfortable. I’m glad that I switched base and I’m glad I went to West community

— Teddy bear#3

★☆☆☆☆ United States · v23.3.0 · 15 Nov 2024

The recent update is horrible

The changes made each transaction within an account a separate box. Between that and the size of font used, you can’t read the $ amount of most transactions without expanding them. You can no longer scroll to review and check the transactions that have occurred. If you don’t bank here, don’t start now. Service has deteriorated and now the app is unworkable, too.

— AnnieEagle

★★★★☆ United States · v18.2.70 · 25 Nov 2018

Hours & Locations

One thing missing is hours and locations. Especially during holiday season.

— IsMe youKnow

★★☆☆☆ United States · v23.1.0 · 16 Apr 2023

Chat icon blocks app menu item.

App worked well but recently they added the Jane chat bot. The chat icon blocks some app functionality. Bad UX.

— Infrared Rose

★★★★★ United States · v23.4.1 · 28 Apr 2026

Thumbs up

It’s working for me. I can do deposit and check my accounts

— Damien257

★☆☆☆☆ United States · v23.3.0 · 23 Dec 2023

2nd Gen customer leaving asap

My father’s bank account with this institution was serially numbered below customer # 250. Various members of my family have banked here since MOVFCU opened its doors. No one will be with this institution after my father passes as a result of the absolute titanic sinking of service since merger. I personally have an unrealized loss of over $75k (not not counting future compounding interest), as a direct result of this “financial” institution’s ineptness.

— myd0j0

★★★★★ United States · v23.3.0 · 31 Mar 2026

Sylvia Clayborne

Been with credit union for decades, wouldn’t stay unless you were not doing a fantastic job.

— mac65.5

★☆☆☆☆ United States · v18.4.50 · 21 May 2019

Good but

App is good, to keep me updated on the amount I still owe on credit card etc. but why is it I am unable to pay my bill on the app? It’s 2018 and I still have to mail a check to pay my bill. Ever going to update it or get it to work? That’d be great! Edit: still can’t pay my bills through the app. Why? Useless app.

— lexloo1014

★★★★★ United States · v23.3.0 · 27 Mar 2026

User-friendly app

The app with this credit union is wonderful.

— Nel73J

★☆☆☆☆ United States · v4.7.302 · 16 Feb 2016

Worse app ever

Nothing works. Can't log in. Errors. Check deposit never works. Worthless.

— Thisistheworse

★★★★★ United States · v23.3.0 · 10 Jan 2026

USER FRIENDLY

Easy to navigate. Never a problem. Smoother than other banking institutions that I use.

— MRSBUG

★★★★★ United States · v23.3.0 · 9 Sept 2023

Disappointing

We are disappointed that the app/site does not allow scheduled payments directly anymore. Prior to the system update this feature worked where all our payments could be set as reoccurring.

— Please change soon

★★★★★ United States · v23.1.0 · 17 Mar 2023

This Credit Union Bank save my money

I took a trip 2 months ago in Hawaii someone there scammed me and I bought something for $83 dollars but the next day on my account was $880 I cried cal WC they gave me my money back. Thank so much

— Mrs Patricia

★★★★★ United States · v21.2.70 · 14 Nov 2021

TERRIBLE UPDATE!!

I need to get to my app to manage my business account, but cannot download the new “updated version”. Now I have to take four steps when simple fingerprint recognition worked a few days ago. PLEASE FIX THIS OR REMOVE THE UPDATE REQUIREMENT! Sux6401

— Sux6401

★★★★★ United States · v20.2.81 · 21 Mar 2021

How convenient?

I have always been a “go to the Credit Union” to take care of my business. I was shown the convenience of doing certain transactions electronically. Now I don’t have to make a trip to pay on my various accounts. I can do them “from the convenience of my home.” I still like going to the Credit Union, because I like to see friends who are there. If you haven’t tried it out, you should. It’s great.

— midwesrman

West Community Credit Union FAQ

Is West Community Credit Union free?
Yes. The app is free, in all 171 countries it sells in, and it sells nothing inside it.
Does West Community Credit Union have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to West Community Credit Union?
First Community CU (MO) (4.8 from 24,646 reviews), Together CU MobileAccess+ (4.8 from 10,701 reviews) and Vantage CU (4.9 from 6,329 reviews).

West Community Credit Union download

Last updated 5 months ago.

West Community Credit Union sells in 171 countries. It was released 11 years and 2 months ago, on 30 Jul 2015. It holds a 4.8 rating from 2,602 reviews.

Supports 3 languages: English, French, Spanish.

How much does West Community Credit Union make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full West Community Credit Union analytics Revenue and downloads month by month, all 171 countries split out, and every product's share and trend