FlyGaruda
TravelLifestyle

FlyGaruda

PT Garuda Indonesia (Persero) Tbk

How much does FlyGaruda cost?

Prices are current as of 11 Sept 2026.

FlyGaruda has no in-app products on record in the United States.

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Rating / 54.34.84.44.84.04.81.72.0
Reviews16K53K27K7.9K2.3K1.9K504188
Released20152011201720182014202220212020

FlyGaruda reviews

4.3 out of 5, based on 16,061 reviews.

What people like

  • Easy and fast flight booking
  • Reasonable prices for full service
  • Good punctuality and service quality

What they complain about

  • App crashes and loads very slowly
  • Bookings disappear or fail to show
  • Customer support ignores your emails
  • Payment process fails repeatedly
★★★★★ Singapore · v6.6.0 · 11 Aug 2024

I Fly Garuda to Indonesia

I used to fly Singapore Airlines to Indonesia from Singapore. Since 2018, I started flying Garuda, as I realized that Garuda is comparably in cost, comfort, timing and most important, service! Since then I like Garuda. Punctuality, it is still good.

— TangoFury

★☆☆☆☆ Australia · v6.29.2 · 6 Sept 2026

Hardly works

Such a bad app. I can’t see my bookings. I used to be able to see it but it disappeared. When I try to add, it says the information already exists. What’s the use of the app? When we changed our flights and was able to see it, it wouldn’t display the correct date. I usually fly Qantas and thought I’d try Garuda this time. Wow their app provides everything. Garuda really needs to work on their UI/UX.

— RT77RT

★★★★☆ Indonesia · v6.22.0 · 21 Dec 2025

OTP pada aplikasi saat reservasi tiket

Mohon bantuannya ini aplikasi resmi atau bgm …. Dan tdk bs booking tiket

— Silvi Malano

★★☆☆☆ Indonesia · v6.25.0 · 12 Jun 2026

Tidak bisa booking

Selalu hang setelah payment, loading yang tanpa pernah selesai (logo garuda pesawat berputar), sudah 2x pembelian dalam waktu yang berbeda...

— Thamhus

★★★☆☆ Indonesia · v6.28.0 · 29 Aug 2026

Edit garuda miles ribet. Check in nya juga

Edit garuda miles ribet. Kudu input lagi tanggal lahir. Padahal dari pertama udah diinput. Kalau penumpang cuma satu atau punya sendiri sih okelah. Ini satu kode booking bisa sampai 9 penumpang kan ribet 🤬 Terus skrg kalau check in online harus input ulang kode bookingnya. Padahal check in nya sendiri dari trip yg udah didaftarin

— r_rendy

★★★★★ Australia · v6.3.0 · 5 Jul 2024

Ilove Garuda Indonesia

Selalu menggunakan Product Lokal Garuda Indonesia Keluarga Indonesia menggunakan Garuda Indonesia

— Sari Djunaedi

★☆☆☆☆ Australia · v6.26.0 · 5 Jul 2026

Useless App, incessant notifications

This app is garbage. Firstly, you get 3-4 notifications DAILY with marketing/deals, so I figured I’d go to the notifications settings and turn them off… NOPE notifications settings have been “under maintenance” for weeks, and if I use my iPhone settings to just turn them all off then I miss the important notifications about my flight…. Checking in didn’t work, the nationality field is compulsory and didn’t have “Australian” as an option, but had “American” on the drop down three times… couldn’t get my boarding pass in the app either. The actual flight and service from staff was good, but this app is pointless.

— ~Aleks

★★★★☆ Australia · v5.4.1 · 19 May 2023

Mr Shepherd

When you go to put your contact details the country code buttons don’t work. You delete the pre loaded 62 and can’t load your country code. Very painful customer experience. iPhone 14 pro

— Mr CJS

★★☆☆☆ Indonesia · v6.22.3 · 3 Mar 2026

Still Buggy

It is wonderful for booking, but many features still buggy to be used : checkin and refund. i had still to go to counters

— Rezasmg

★★★☆☆ Indonesia · v6.25.0 · 22 Jun 2026

Loading lama dan banyak error

Tiap buka my trips mesti loading terus error, pas udah ada tiketnya mau ditekan buat liat detail tiket malah can't retrieve the ticket, perbaiki dong ntar saya telat mau check in online :(, sama pas mau check in online malah error your booking can't be found:((

— Hidoep embege

★★★★★ Australia · v6.0.0 · 16 Jan 2024

Garuda is great

Booking is easy and fast Price is reasonable for full service carrier The best airline in indonesia i believe Keep the good work!

— ahioe

★☆☆☆☆ Australia · v6.17.0 · 19 Jul 2025

Password

I have tried and tried to put my password in but failed every time. Changed password several times but still will not accept it.

— Al Smutts

★★★★☆ Australia · v5.0.1 · 24 Aug 2019

Apple Wallet

Please add boarding passes to Apple wallet

— moshijwk

★★☆☆☆ Australia · v6.13.0 · 11 Mar 2025

Shows incorrect flight and tickets

Garuda forced a flight change by 1 day upon my departure for the booking. This caused new seat allocation for 8 passengers which shows correctly in the website under the biking number. But the app is only showing the old flight information which is now invalid. I have removed the app, rebooted the phone and reinstalled the app. But as soon as I log into the app the old booking appears. How can this be fixed, as I cannot use the app to do anything related to my booking like lounge access etc as the booking flight information causes it to fail as invalid.

— Munchbrother

★★★☆☆ Indonesia · v6.23.0 · 2 May 2026

Loading lama

Tiap mau buka current ticket, loading lama. Termasuk mau buka boarding pass buat tunjuking ke petugas Bandara. Barangkali pihak garuda bisa memperbaiki kualitas aplikasi ini.

— Superdinand

★★★★★ Australia · v6.0.0 · 19 Dec 2023

Jane Jones

So easy to book a flight, and an amazing price too! This will be my second flight experience with Garuda, and I’m looking forward to it!!!

— Janey Janemakeithappen

★☆☆☆☆ Australia · v6.13.0 · 22 Feb 2025

Worst App

The worst app ever invented! Nothing works not even reset password! Simple thing like OTP doesn’t work after 5 attempts! Garuda, you really should give up with the app. Doesn’t work on App Store or Playstore. Can you please remove from App Store asap?

— Happy Village Customer

★★★★☆ Australia · v5.0.0 · 31 Jul 2019

Extremely unhelpful app

This app is so unfriendly. I am a frequent traveller and use several airline apps which are easy to operate, do not drop out or take long periods to change screen or load info. Garuda need to junk this app and start fresh with a different developer.😡😡😡😡

— frusty100

★★☆☆☆ United Kingdom · v6.7.0 · 23 Aug 2024

Booking is easy, however confirming data takes a long time, therefore very frustrating to use.

Have tried many times and eventually gave up to add my international flights. Not a very user friendly app

— JonTrendy

★★★☆☆ Indonesia · v6.22.3 · 28 Feb 2026

Semakin kesini semakin menurun kualitasnya

udah mulai sering reschedule asal dari maskapai, main ubah2 perjalanan orang, tanpa ada kompensasi apapun, sangat merusak plan orang, sekelas garuda nunggu tangga buat penumpang turun pas landing aja bisa lama banget, ntah lah, semoga segera ada perbaikan aja

— Onilocked

★★★★★ Australia · v5.4.0 · 20 Mar 2023

Booking and future flights

Booking is always easy .. great app! Resume direct flights Perth Jakarta return pretty please !!! We need it so badly here in Perth Western Australia .. i Will be your loyal customer Regards, F Trinder

— Ftrind

★☆☆☆☆ Australia · v6.12.2 · 12 Feb 2025

Menyelesaikan Pembayaran

Ribet bgt sih mau bayar gagal mulu, kode promo salah trus dan gabisa diubah, ganti ke web diselesaiin juga gabisa, tinggal bayar doang ini. Sebel bgt

— Danz R

★★★★☆ Japan · v4.3.0 · 13 Apr 2019

便利です

以前より使い勝手が良くなりました

— ラダメス2世

★★☆☆☆ Australia · v6.3.0 · 3 Jul 2024

Useless apps

The apps is useless. It took hours for me to work it out.

— Piktje

★★★☆☆ United States · v6.8.0 · 12 Sept 2024

App difficulties

The Garuda app would not take my international credit card, so I was forced to use another cash account. This problem has occurred on two occasions and with multiple credit cards. The app does not display well on my iPhone. It was difficult to see the fillable fields with the top portion being fixed and the bottom portion covered with the keyboard. I could only see a portion of one line as I filled in passenger and payment information. Lastly, make the Garuda website useable for searching flights and purchasing tickets.

— cb8318

★★★★★ Australia · v5.4.0 · 14 Feb 2023

LOOOOOOOODING APP

Can't open my trip so we can't manage booking detail so bad☹️☹️☹️☹️☹️😔😔😔

— agus r andhica

★☆☆☆☆ Australia · v6.11.0 · 17 Dec 2024

FAILED TO RETRIEVE TICKET

Always fail, I didnt event get emailed about the flight itinerary or anything. The app failed to retrieve ticket all the time. What the hell???

— Robert WT

★★★★☆ Singapore · v4.3.0 · 17 Mar 2019

Good application

Good application

— akhan24

★★☆☆☆ United States · v5.5.0 · 5 Oct 2023

Seat

Saat pilih seat selalu nunggu prosesnya lamaaaa sekali & seringkali gagal. Programnya perlu diperbaiki.

— aushdbdbanabdb

★★★☆☆ United States · v5.0.3 · 28 Sept 2019

Garuda Miles login crashes the App

App keeps crashing when I try to log in to Garuda Miles. It’s not been fixed for the last 2 months!

— Jkarsoho

★★★★★ United States · v5.0.3 · 21 Oct 2019

Something wrong

Thee apps not working

— Hetawe

★☆☆☆☆ Australia · v6.8.2 · 5 Oct 2024

Stupid App

Can’t even change seat within eligible time frame. Even when selection was processed. Soooo frustrating

— M4x9898

★★☆☆☆ United States · v5.1 · 19 Feb 2020

I’ll upgrade it to terrible

The most recent update finally lets me logon and see my trips, but they have the flights BACKWARDS! What should be a trip from Singapore to Manado is listed as Manado to Singapore then a few days later the return trip is similarly reversed. ( It still shows up correctly on my web browser and on my android, thank goodness)

— somany nicknamestaken

★★★☆☆ Singapore · v4.3.0 · 27 May 2019

Major improvements are required

For a 5 star airlines, the app is really poor. Slow response UI, when make booking from website will not automatically appear on GA App you need to retrieve bookings manually. Showing error messages multiple times, promotions are poorly advertised, they really need to improve their mobile App and catch up with other 5 star airlines.

— abdmuse2608

★★★★★ Australia · v5.0.1 · 11 Sept 2019

Absolutely Useless

Since they have changed the app, even though I have an upcoming trip 13/09 there is no record. I sent an email to customer care to see if they can add it on supplied them with the booking number and I thought they will. Well after 4 emails sent I have given up. I then tried to check in via website no luck desperate now I rang the call centre needless to say my request fell on deaf ears. I even sent an email to Garuda Miles to find out since the change why have my points declined even though I had references for all my previous bookings the answer I got was more than 6 months ago, but thank you for choosing to fly Garuda 😢😢😢 this will be the last time I fly with them a poor customer experience

— mylastineflyinggaruda

★☆☆☆☆ Australia · v6.6.0 · 7 Aug 2024

Ezra

This is not salty but this apps deserve less than one star rating, I’ve never given a rate online as long as still acceptable but this apps never been improve since, I’ve been using it several years now and it getting worst, the apps is so slow, bug everywhere, error most of the time, even accessing your own miles never been possible! Trust me, you guys need to improve, this is too bad, wake up! Everyone else trying to maximise their online platform yet this Garuda apps is downgrading.

— whwhhdhdhdhejaps

★★☆☆☆ United States · v4.3.0 · 29 Jun 2019

Very poor design (among other things)

Fix this app. Too many delayed responses. Often things are just clunky. Don’t look like they’re native on iOS rather a website displayed via the app. Not intuitive interface. Bad English (truly appalling)

— Max Tolenaar

★★★☆☆ Australia · v4.3.0 · 8 May 2019

Works like a charm!

Love this app. Great for managing my flights and checking in before a flight. However every time there is an upgrade the app loses my trips. I have to add them manually

— Kwfletch

★★★★★ United States · v5.0.0 · 4 Aug 2019

All new version is no longer buggy

This all new version is alot faster and less buggy, thanks for the update capt!

— khalidimam

★☆☆☆☆ Australia · v6.1.3 · 12 Mar 2024

The most useless airline app

This app cannot record my upcoming bookings, nor it is easy to navigate and nothing seems to work, EVERYONE NOW USE THEIR MOBILE APP TO MAKE BOOKING, if you really care about customer’s convenience on making booking, maybe start fixing this app, because it’s absolutely garbage. Your competitors are having huge breakthrough and all Garuda’s app doing is crashing down and no improvement!

— roriyusup

★★☆☆☆ United Kingdom · v4.2.0 · 7 Aug 2017

Doesn't delete Garuda notification ID on deinstallation

Removed app but ID in Notifications does not go, poor

— HonestyJohn

★★★☆☆ Singapore · v4.3.0 · 12 Apr 2019

Has to be better

After selecting date and other fields with drop down list, the iOS app screen has no option to go to next field. It is not user-friendly to touch elsewhere in the screen to go the next or previous field to get back to the data entry screen again. Surely the app has to be revamped and even overhauled to simplify screen navigation.

— nick@sg

★★★★★ United States · v4.3.0 · 11 Mar 2019

Good but still needs bunch of impovements

Its a good app! Pretty eye catching, but still needs a bunch of improvements!

— apishon

★☆☆☆☆ Australia · v6.1.3 · 27 Feb 2024

Can’t use, little to no support

I’m a Platinum Garuda flier and cannot manually add Garuda bookings to my app when my membership number has not been picked up in my booking. I’ve tried using their chat support with no success, they just continually ask me to try later. Really poor experience for a basic need to have my bookings listed in the app

— Skof112

★★☆☆☆ United Kingdom · v1.0.8 · 4 Jun 2015

Decent app - can be better

Does not allow to search international flights - I tried searching for Beijing to Jakarta, but the option for Beijing does not show

— bz308

★★★☆☆ United States · v4.2.9 · 20 Dec 2018

Seadanya

Hanya bisa untuk online checkin itupun harus copypaste booking code. Tidak bisa manage garuda miles. Seharusnya bisa minimal jd e-boarding pass jadi bisa go paperless.

— Joie30

FlyGaruda FAQ

Is FlyGaruda free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does FlyGaruda have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to FlyGaruda?
MyBluebird Taxi & Car Rental (4.8 from 52,567 reviews), Travelio: Apartment & House (4.4 from 26,704 reviews) and Bobobox - Bobopod & Bobocabin (4.8 from 7,862 reviews).

FlyGaruda download

Last updated 1 month ago.

FlyGaruda sells in 175 countries. It was released 11 years and 7 months ago, on 10 Feb 2015. It holds a 4.3 rating from 16,061 reviews.

Supports 1 language: English.

How much does FlyGaruda make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 10K
Open the full FlyGaruda analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend