Wellhub (Gympass)







How much does Wellhub (Gympass) cost?
Prices are current as of 11 Sept 2026.
Wellhub (Gympass) has no in-app products on record in the United States.
10+ alternatives to Wellhub (Gympass)
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|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.6 | 4.9 | 4.9 | 4.9 | 4.6 | 4.7 | 4.6 | 4.7 | 4.8 | 4.4 | 1.6 |
| Reviews | 138K | 339K | 157K | 109K | 97K | 32K | 27K | 8.9K | 7.5K | 2.9K | 798 |
| Released | 2014 | 2020 | 2019 | 2016 | 2012 | 2019 | 2012 | 2017 | 2021 | 2014 | 2015 |
| Monthly price | — | — | $3.99 | — | — | — | $9.49 | — | — | — | — |
| 3-month price | — | — | — | — | — | — | $21.99 | — | — | — | — |
| Annual price | — | — | $32.99 | — | — | — | $57.99 | — | — | — | — |
The going rate for each plan in United States, in its own currency, shaded from the cheapest price on the row to the dearest.
Wellhub (Gympass) reviews
4.6 out of 5, based on 138,001 reviews.
What people like
- Access many gyms for one low price
- Easy to use and friendly interface
- Good value for couples or families
What they complain about
- Check-in system is buggy and unreliable
- Customer support gives automated, useless replies
- Hard to filter by distance or time
- App keeps logging you out randomly
Perfeito
Ótimo
Customer service hung up on me.
Was in the middle of a chat with customer service and they ended the chat because they didn’t want to resolve my ask.
Acesso aos favoritos
O acesso aos estabelecimentos favoritados poderia ser mais acessíveis, logo na tela inicial por exemplo.
Annoying app but great service
Almost every time I open the app there are pop ups about points and awards that are meaningless and annoying. I enjoy the service but wish the app would get out of the way.
Fotos divertidas
Ya no se pueden crear las fotos divertidas para compartir en redes sociales
App prático
Fácil de usar, acesso tranquilo nas academias, boa resposta de localização de academias e estúdios próximos de onde moro, enfim, Wellhub tem sido uma boa experiência experiência
You need to hope the app work when you check in
Check in system is buggy and customer service could only issue a refund and leave you in the gym lobby, standing there like a idiot.
Quase ótimo
Esse app só perde pro Total pass que tem uma função genial de poder comprar checkin deixando a vontade pra quem gosta de treinar mais de uma vez por dia, como eu. No Wellhub vc fica preso a um checkin …
Could be better
Needs to have a monthly check in quota instead of daily. That would make more sense for those who want to check in more than once a month. Needs to have adjustable search radius. They need to get rid of premium classes it doesn’t make sense. We’re paying for this.
Molestia por suspensión de cuenta
Es molesto que sin razón me suspendan la cuenta, ya me ha pasado en más de una ocasión
Barbearias
Sugiro que poderia também incluir serviços de barbearia para os homens e salão de beleza para as mulheres!
Questionable Service
Be aware that there is no way talk to any customer service person for assistance. Questionable billing practices and no customer service support # sure doesn’t make me want to give my credit card # to this questionable company.
Checkin
Precisa mostrar a contagem de check-ins por unidade visitada, algumas tem qtd limitada por mês. Além disso, poderiam ter 30 check-ins no mês mas poder fazer dois no dia, cada um controla, afinal a rotina de cada um é diferente.
Can’t use for gyms
Cool idea but doesn’t work for me. I click on any local gym and get a message “sorry, didn’t see this one coming”
Modo escuro
Acrescentem modo escuro por favor e checkin extra como há no total pass
Muito bom
Muito bom
Horrible.
Every month i’m unable to check in for classes, i then lose ALL of my classes for the month. Wellhub customer service won’t do anything about it even when i show proof. Absolutely horrible, have lost so much money using Wellhub i would not recommend to anyone. just buy the classes at the gym themself and do not use the app.
4 stars
There were issues the first couple times using the app and checking in to the gym, but after that its been smooth sailing
Opaque Policies
The app doesn’t let you search for studios on a map. There are a lot of policy limitations that aren’t documented anywhere until you chat with a person, which takes a while so Reddit chats become the de facto source of truth since the Wellhub AI bot can’t seem to even locate and share answers for basic policy questions. Wellhub sounds nicer than it is. Don’t get an annual plan ever.
Erro no check in
Acabei de atualizar o app e agora não conclui mais o check in, fica em Pendente e não sai disso, não consegui fazer o check in da academia hoje. Da pra voltar na versão anterior do app?
Soooooooop goooooodddddd
It was amazing I loved the swimming pool
Stop sending us stupid badges
All I want to to get into the gym
Clases
Me gusta Wellhub, pero es muy limitativa la opción de solo poder tomar una clase al día. Ojalá y pudieran hacer alguna estrategia y darnos la libertad de tomar 2 clases en un mismo día.
It was good until it wasn’t.
It was great until it wasn’t. App can use updates. I’ve had multiple times where I’ve tried to book classes and the gym/studio tells me they no longer use Wellhub/Gympass. Now I’m unable to book the Pilates studio I enjoy because of some IT related thing. The studio said they’ve spoken with Wellhub, Wellhub says they need to respond to an email. It’s just a mess. You might as well just eliminate Wellhub and book directly with the studio/gym you like.
Caro
O app é bom. Mas os planos estão bem caros.
Amazing!
Love this concept! So cool to be able to pay one price for multiple clubs! Super affordable too! I’m paying less than the cost of one membership at one club for for both me and my son for several clubs through wellhub!
Serves no purpose
I cannot for the life of me understand the benefit of using this app. My company got me a free membership, and this app just tells you where local gyms are. And has you log days that you worked out. It doesn’t “give you access to gyms”. Like physical access where you can work out there. It just tells you where they are and how much a membership costs there. So dumb what a waste of money
Great value overall, bad check-in
Great for getting access to great gyms and multiple activities. However, check in system is a little buggy sometimes. Support is accommodating but a shame it has to come to that.
Broke
I’m interested in seeing if gyms near me allow Wellhub, but every time I try to see the full list near me the screen locks up and becomes unresponsive. If log into the website it directs me back to the app to view the whole list. I’d write this off as an engineering problem, but it’s clear there have been some intentional choices to favor getting people to sign up without specific expectations. Seems untrustworthy if I can’t even look at the full list.
Gerenciamento dos dependentes
Olá, gostaria de deixar meu feedback, acho horrível como é gerenciado o plano com dependentes atualmente, acaba cobrando tudo no mesmo cartão, e acaba não tendo visibilidade de qual cartão está cobrando, poderia ser como no totalpass individual essa parte aos dependentes, iria ser bem mais simples e gerar menos surpresas no final do mês, e ao tentar deixar meu feedback no app, apenas uma ia respondeu automaticamente
app
A Friendly app , easy to operate
No customer service line
Just be aware that if you ever have any issues with your subscription, you can only DM them on social media or chat online. There's no customer service line to call, very little way to get a response from a real person, and once you finally do... they still mostly send pre written automated replies.
La app empezó a fallar
Últimamente se cierra el usuario cada ves que la uso. La app está actualizada pero no logro arreglarla.
Policies becoming increasingly unrealistic
I’ve been a member to this for over 4 years. This service, over that span, has done 2 things: Became more expensive Became more restrictive Those are not 2 qualities of a service that you should strive for. I’m deeply sad at the trend I’m seeing with this firm and I hope to see things change for the better. It’s a great service if it’s utilized correctly, but they need to reconsider some of the recent policy restrictions they’ve implemented regarding checking in and verifying that you were actually in the class.
12 hour cancellation requirement???
I really like this app and I’m grateful my job provides it. But the 12 hour cancellation is genuinely insane. Why do you require 12 hours, but the studio I’m going to has a 2 hour cancellation policy? You guys are really that desperate for a $20 fee? 8 hours, sure. 12? You’re crazy.
The newest version now works
Finally after several days of glitching it works again
Can’t log in
Can’t log in
Fallas en la app
En ocasiones se traba la app y no es posible hacer check in
Explore Functionality Lacking
Limitations: -Cannot change distance from location; auto set to 19 miles -cannot sort by distance or time -when filtering by time, options do not show up chronologically -inability to search only by favorited gyms/studios
Buggy
As a subscription service, I love WellHub. The manual check-in drives me demented, however. Be more ClassPass PLEASE with your app design. Search features are limited.
Love gym pass ❤️
I truly love gym pass, I can go to my gym knowing that my spot is reserved.
Horrible
Completely incompetent chat support specialist. Have had repeated issues checking into the gym. Followed every instruction to check in correctly and still doesn’t work. Chat support specialists just repeat the same AI prompts, absolutely no help at all.
Can’t check in even with WiFi
Tried so many times now to check in but with 4G or even connected to the gyms WiFi it just gets stuck on pending and the check in won’t confirm so can’t get access with the app. So frustrating. There must be an easier way to get checked in
Used to love it but not anymore
I used to really enjoy this service and was willing to stay even after the recent $7 monthly price increase. Unfortunately, a key feature I relied on was removed without clear advance notice. Previously, family members on my plan could manage and pay for their own benefits using separate payment methods. That option was removed, and all charges were automatically consolidated onto a single card. The change took effect before I had a chance to review or approve the new billing setup. That billing flexibility was a major reason I kept my membership. Removing it without proper communication significantly reduces the value of the service and creates unexpected financial inconvenience. I hope the company reconsiders this change or improves transparency around major billing updates.
Great subscription, bad app
Good subscription. App needs fixed to at least 2015 app standards. - Users should be able to draw a perimeter for the map area they want to search in - users should be able to change the search filters for distance (rather than being forced to look at the default 25 miles) - Users should be able to sort search results by distance
Pump up
Good to be back
0 stars. Terrible customer service, can’t access account, etc.
I started with them around 2 months ago, and have had nothing but issue after issue. I cant login to account for my students check ins, cant get paid, cant get ahold of any support, and was ghosted by the guy who started me up after I scheduled a phone appointment. Great premise with terrible execution.
Great work perk
Happy with the overall offering. Have upgraded tiers to access more gyms! Writing a review to give some product feedback: 1. Would like to have a distance radius filter. 19miles is too wide and it would be great to have a slider (1-19 miles) so I can find super local studios 2. Time filters by every 30 mins instead of hour bands Thanks!!!
Issues with latest update
This week the app keeps logging you out instead of keeping you logged in and every time I go to check-in I have to login now it’s really hard to do this when you’re trying to check into your class quickly. It really needs to be fixed so it stops logging out!
Poor user experience
The user experience overall is poor. It is hard to see everything that is available within each level of membership. You cannot sort by distance or a specific hour. The timetables are often wrong. Make it easier to navigate
Wellhub (Gympass) FAQ
- Is Wellhub (Gympass) free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Wellhub (Gympass) have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Wellhub (Gympass)?
- TotalPass: fitness e bem-estar (4.9 from 338,565 reviews), GymRats · Fitness challenge (4.9 from 157,106 reviews, premium from $3.99) and Tecnofit (4.9 from 108,695 reviews).
Wellhub (Gympass) download
Last updated 0 months ago.
Wellhub (Gympass) sells in 175 countries. It was released 12 years and 4 months ago, on 29 May 2014. It holds a 4.6 rating from 138,001 reviews.
Supports 8 languages: English, Dutch, French, German, Italian, Portuguese, Romanian, Spanish.
How much does Wellhub (Gympass) make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.









