Social Bicycles
Bike Share Everywhere
How much does Social Bicycles cost?
Prices are current as of 8 Sept 2026.
Social Bicycles has no in-app products on record in the United States.
10+ alternatives to Social Bicycles
| Social Bicycles |   Bird — Ride Electric |   Veo |   Ride Circuit |   PBSC |   TAP LA |   Buffalo Roam |   Metro Bike Share |   Token Transit |   NFTA MetGo |   Ride LBT | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.5 | 4.9 | 4.8 | 4.9 | 1.5 | 2.0 | 4.1 | 4.2 | 3.2 | 1.4 | 2.1 |
| Reviews | 11K | 2M | 131K | 18K | 1.4K | 914 | 595 | 558 | 472 | 108 | 7 |
| Released | 2013 | 2017 | 2017 | 2016 | 2012 | 2020 | 2017 | 2016 | 2016 | 2023 | 2022 |
Social Bicycles reviews
4.5 out of 5, based on 10,793 reviews.
What people like
- Really cheap way to get around
- Easy to find nearby bikes
- Great customer service when they help
What they complain about
- App crashes and bugs out often
- Bikes are heavy and hard to ride
- Customer support is slow or non-existent
- You get charged for broken bikes
Excellent Customer Service
I accidentally topped up my account with £165 instead of £1.65, I thought I’d be in for a whole lot of trouble trying to get a refund! Instead they answered the phone immediately and arranged a full refund within 2 minutes.
So, so terrible
It constantly crashes, selects the bike for you (I would rather choose my own), takes ages to log a repair or cancel a hire. The bikes themselves are pretty bad and 4 different ones I tried were broken. Tried to pay my balance using the exact amount I had accrued and it only lets me top up more than I paid! This is honestly one of the worst apps I’ve ever used.
Location of bikes not reliable
App and movement within app is clunky
Painful payment methods
Use apple pay
So so
You should be able to see the battery clearly before putting a bike on hold. The bikes are extremely difficult to ride when the battery is low. ALSO where do all the bikes go?!
Great App!
This is a great app that perfectly compliments the Brighton Bike Share scheme. Great customer service too!
Me Jack Steel
I want a refund, i am being charged after ending my bike ride and locking up. However my ride time increases and I cannot stop it
It’s a LIE - “Free time left 35 mins”
Great fun riding these bikes but please remove “Free time left 35 mins” from Brighton app. Anything up to 35 minutes COSTS £1, and 3p per minute thereafter. Disingenuous to say there is any free time whatsoever associated with using these bikes (Trades Description Act?). Other than that, a good addition to Brighton transport infrastructure.
Mr
The management of the company is not very efficient ! They froze my account for an internal issue they are having for more than two weeks now . I have called few toes and still no results .. they are about to lose a good customer .. I’ll pay about 200 pound a year for hiring there bikes and now Iam pushed away to buy my own bike ..
I have lost the code & fogot how to get bike
Help
There are good bikes and noisy ones!
I have been using these bikes all week and I am loving it!
awful
so so so bad! made me pay a pound to register and then doesn’t let us unlock any bikes because they “lost connection” and then my boyfriend managed to unlock it but i couldn’t so he ended up spending £1.30 waiting for me but then we couldn’t unlock one!
Great way to get around Brighton
Have really enjoyed using the bikes to get around Brighton, the bikes themselves are heavier than I thought but I guess they have to be sturdy. The app is very handy especially to locate where each bike hub is and if there are bikes available- would have been even better if you could add credit into account directly on the app rather than having to be redirected to the website.
Can’t register
Developers, I can’t register my phone number, says incorrect number.
Great initiative
Long time before I did first ride but very straightforward and convenient, cheaper than a bus and you get a bit of exercise...what’s not to like?!
Less than basic
No account info no history it’s completely pointless
Useless
This app is terrible. I am unable to reactivate my account and I can’t use the bikes. I’ve tried to get it working for days. There doesn’t seem t be any help.
Love SoBi!
Great easy to use app to help me track my rides & find the nearest place to lock up my bike.
Rubbish
Waste of time and money. Unlocked a bike for my husband then tried several others for me all kept saying no signal so after 6 min re locked the first bike and paid for the time. Will never use again.
Can workout the app better
My account is blocked since weeks as I needed to choose my working email which I can’t access on my holiday. I received a new bank account card and the payment hasn’t gone through(old one got blocked because of fraud suspicions). There is no way to change it or access those details. Also no chance to get through a kind of customer service. End of the story, no bike for me and I have to spend more money in buses.
Excellent app backed by good customer service
This bike sharing system has been well thought through from start to end. The app hides the complexity (it’s a hybrid docked & dockless platform) and makes it easy to use. And when the technology gets it wrong, there’s a human on hand to help. Six stars if I could.
Annoying
Can’t reactivate my account and there is no help or support
50% success rate
The app doesn’t show battery level until the ‘free to cancel’ period expires meaning you’re paying the fare whether the bike works properly or not. Bikes are good when they work, but the bike isn’t charged then it’s a heavy frame to pedal around.
Awesome
Brighton on a bike! No worries about getting your own bike nicked. No worries about parking. No worries about traffic. Get everywhere for a quid! Beats the buses every time. Awesome!
Great in principle, poor in design
Really great idea and app in principle however out of the last 5 times I’ve tried to use the bikes I’ve been unable to 3 of those times due to a fault (screen not working). You are able to cancel the booking and report the fault however the app isn’t clever enough to remove that bike from being able to be booked again. So if you try to book another bike at the same station you get stuck with the broken bike over and over again - very frustrating. If this poor design could be fixed it would be an absolutely great idea and brilliant way of getting around the city, unfortunately as it stands it’s totally unreliable.
Seems great to me
I have seen a couple of negative reviews but to me, this app is great. I signed up for a yearly plan and I can see easily which bikes are available. I just wish they extended the scheme further west in Brighton and Hove
Broken System
App rarely works. Seems to always select a bike that isn’t where you are, or selects a bike that’s broken - and for some reason will then never select an alternative bike. Immensely frustrating experience. The bikes are heavy and handlebars are sticky. I theory, great service. It just doesn’t deliver. And no customer service phone number to replace it. With any luck they’ll go out of business and be replaced with electric scooters.
Brilliant app!
Amazing cheap way to get around Brighton, super easy app, highly recommend!!!
Rubbish
Couldn’t unlock bike and got charged anyway
Awesome, just need more bikes !!!
Works great, would love to have more bikes out there
Very low quality
Very low quality app, even lower quality bikes
Social Bicycles FAQ
- Is Social Bicycles free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Social Bicycles have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Social Bicycles?
- Bird — Ride Electric (4.9 from 2,044,071 reviews), Veo (4.8 from 130,617 reviews) and Ride Circuit (4.9 from 18,470 reviews).
Social Bicycles download
Last updated 2 months ago.
Social Bicycles sells in 175 countries. It was released 13 years and 5 months ago, on 9 May 2013. It holds a 4.5 rating from 10,793 reviews.
Supports 3 languages: English, French, Spanish.
How much does Social Bicycles make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.