Hydro One Mobile
No in-app products collected for this app.
| Rating | |||
|---|---|---|---|
| Canada | 99%270 | 2.33 | |
| United States | 1%4 | 3.00 |
Description
We work hard to ensure that Hydro One customers have access to the information they need when they need it. The NEW Hydro One mobile application makes it easy for customers to manage their Hydro One service and get the latest information about power outages in your area.
NEW – Customers can now access myAccount self-service within the app! Enabling Hydro One customers to:
View their bill and account balance
Sign up for paperless billing
Sign up for SMS notifications
View ‘time of use’ usage details and more!
Power Outage Map
Our power outage map lets you know if there is a power outage at home or the cottage. It is updated every 10 minutes with detailed outage information, including:
Number of customers affected
Estimated restoration time
Cause of the outage (if known)
Repair crew status
The Outage Maps use colour-coded symbols to display the number of customers without service and their locations. Hydro One recognizes that this is crucial information for our customers. Now you can access it on the go.