First Internet Bank Mobile
How much does First Internet Bank Mobile cost?
Prices are current as of 12 Sept 2026.
First Internet Bank Mobile has no in-app products on record in the United States.
10+ alternatives to First Internet Bank Mobile
| First Internet Bank Mobile |   Quontic Bank |   United Fidelity Bank/BSC |   CFG Mobile Banking |   FNBA |   Popular Direct |   Sallie Mae® Banking |   Bank5 Connect Mobile |   Rising Bank |   NexBank |   Forbright Bank Branch | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.7 | 4.8 | 4.8 | 4.7 | 4.7 | 1.3 | 1.5 | 4.8 | 4.6 | 4.6 | 3.2 |
| Reviews | 926 | 1.2K | 1.2K | 526 | 187 | 147 | 138 | 103 | 94 | 71 | 36 |
| Released | 2012 | 2015 | 2014 | 2025 | 2021 | 2016 | 2011 | 2013 | 2019 | 2012 | 2013 |
First Internet Bank Mobile reviews
4.7 out of 5, based on 926 reviews.
What people like
- Depositing checks takes no time at all
- Clean interface and simple to use
- Face ID login works great now
- Good security features for your money
What they complain about
- Stuck on rotate screen during deposits
- Password change process is incredibly tedious
- Zelle limits are way too low
- Shows unavailable while traveling abroad
Online Deposits Broken?
This is the temporary workaround I received from the bank, which worked: Keep the phone in an upright position (eg. standing upright on a tabletop) and then rotate in the opposite direction that the app requests.
Ruined it
The bank is great, and the app used to be perfect. I don’t know what happened with the latest released, but nothing works. Bill pay is completely missing. I contacted support to let them know, and they absolutely expressed no interest in my feedback. After uninstalling and reinstalling, both on my iPhone, and my wife’s android still nothing… for the first time in 20 years with this bank. I am considering my options.
Only one issue
I use the app primarily for deposits. I use a similar app for another bank. This one works fine most of the time, but it’s needlessly inconvenient compared to the state of the art app provided by my other bank. First, you shouldn’t need to write “mobile deposit” on every check. Second, this app regularly requires you to check perfectly good pictures for readability. Almost all the time, these requests are a waste of time. I assume the app has simply been programmed to ask you to check your check pictures all the time, which is a waste of user time and effort. Finally, you shouldn’t need to frame a check then hit a button when you’re ready to take a picture. My other bank just requires you to frame the check and then it’s app takes the picture for you when it likes what it sees. 1st IB is a great bank. But, it’s time for an app update.
Can’t Log In
Won’t let me log in. Says wrong credentials, but they’re correct. I can log in on website, but not this app.
Zelle Limit
The Zelle limits at this bank are ridiculous. I’ve called the bank and they advised that is the highest they can be. I have other back accounts with much higher Zelle limits
FIRST INTERNET BAMK APP REVIEW
This app is incredibly you can check balances with Face ID, now all the developers need to do is make it more like cash app, where I can send money to anyone when ever I want through my phone.
Where is check deposit?
This app used to let me deposit checks remotely. So I just wrote “for mobile deposit only” on my check as always, only to find that there is no longer a button in the app to make mobile deposits AT ALL!!!
Nice app revision
Good security features and well done app. Gives access to most useful actions. Only minor complaint is no way to see account characteristics in app like cd maturity date, Interest rate, etc. overall I great update though.
Ugh
App has gotten really buggy!
Decent but clunky
I've been a customer with this bank for 14 years. I'm looking for a bank for reasons outside of the app (it's the ATM fees that are ridiculous) but the app is really rudimentary. Changing your password on this app is the craziest, most tedious experience. Rather than text verification, they call you with a number- but they don't tell you to write down the number so then when you go back to actually change the password, you have to give the phone code again which I always forget to write down the first time so then I have to go through the process again. Typically, an app these days has all of the features but with this bank, for advanced features, you have to get on the desktop site. For a long time, I didn't have a personal computer because I didn't need one so I wasn't able to access certain features. The only thing you can really do on the app is check your balance, send zelle payments and some bill pay. Literally everything else has to be done on the desktop site. This app gives 2005 vibes...
Easy to use and full featured
I can do all af my banking on my phone now. I haven’t logged into my account on a computer for months because I can now do everything I need right here in the app.
Basic functions
Where is BILL PAY??? What use is this app if I can’t pay my bills?? You guys need to fix this “update”! Your App Store pictures show it, but it’s not what mine looks like at all! FIX THIS!
Deposits Broken PLEASE FIX THIS
This app has always been fine, but since the last update, mobile deposits on the iPhone don’t work. When it says rotate the phone to photograph the check, it never recognizes that I’ve done that so the app is basically stuck at that point. I make all my deposits with this app, so this is obviously a problem.
Outdated Interface
While it has all the basic functions, the app is almost too simple. It lacks details about your accounts you may need and in turn you have to call to get details about almost everything. You can’t tell which debit card is assigned to which account unless you call. If I receive money from zelle, it doesn’t update unless I log out and log back in. I feel like it needs an update that matches the ease their website brings.
Yes!!! I love this app‼️
all of the tools into a single place. I love the notifications. I love the ability to quickly shift money etc. They're a great bank to do business with. BEST BANK EVER‼️
Pretty Upset
i made an account yesterday and everything was fine and i was able to use the app and spend money yesterday and all last night but then they decided to put my account on hold this morning. i need to access the money on my bank account asap. this is extremely inconvenient and i’m upset that you guys decided to do this without letting me know so i could have transferred or zelled money to myself so i could’ve used it before you decided to put my account on hold for no reason. super disappointing. i called your customer service line twice today and they did not help me at all. i don’t know the reason why my account is on hold and they said it would take 1-2 days!? for what??
Cannot use globally
This is generally a good app but if you are a traveler note the following serious limitation: The app constantly displayed “service unavailable” while I was in India. It turned out that service was in fact available. I had to VPN to a US server to login. If this had been clearly indicated to me it would have saved frustration in setting up bill pays that I nearly missed.
Can’t Mobile Deposit
The app continuously tells me to rotate the phone and when I do it doesn’t recognize it. And then it’s perpetually stuck.
Easy to use
I can view 4 accounts at once and transfer funds easily.
No bank-to-bank transfer optionality
Not very user friendly compared to other banks (ie, CapitalOne, Chase). No bank-to-bank transfer option in app. Might as well scrap the app and just log-in through website for online banking.
Mediocre
Not a great app but their website is lacking as well. I have never seen a bank with such a primitive interface. This is especially sad since this is an internet only bank.
Why can’t we use the great money management features on the app!?
I have been with first IB almost since the beginning. And I have always been a fan and an advocate. But I gotta say, the fact that I still need an external budgeting app on my phone (with the related account sync problems) when the First IB mobile website has a great money management app is beyond me! I am hoping you add the money management functionality to the app. But there is a good chance I will be switching to a competitor that has this already baked in.
Broken check deposit
Cannot deposit a check as of the last update. Tells me to rotate my device to take a picture but doesn’t do anything after that. Just a blurry screen with the message on top. Regardless of whether lock is on or off. Have to force quit just to use the rest of the app.
Face ID
You should have had Face ID ready day one. Two weeks later, still no update? Update: Face ID does work. However, it’s not entirely intuitive as to what you need to turn on. If you turn on Touch ID, that will turn on Face ID. I guess I would expect the verbiage to say Face ID. In the confusion, I started switching to a new bank. So this little thing cost you a long time customer.
Love the app and Bank
I think I have had my account over ten year now. Never had a bad experience or crazy fees. App works perfectly.
Camera out of focus on app
Trying to deposit a check. Camera is out of focus and app is asking me to rotate device. I can take a clear picture while not in the app. When I try to take a picture through the app I’m not able to
Deposit restriction of $500 is significant issue
We're told other banks don't have this issue. After 16 years we've been thinking of switching anyway. What happened to the cool new innovations of the past that other banks didn't have? Have they lost their most talented people? Executive team seems to be phoning it in.
Best banking app and widely et!
I have been banking with FIB since the beginning, back when internet banking was just starting. I have had other banks and credit unions through the years but FIB always was my bank of choice for deposits and bill pay. The mobile app has always been good and keeps improving. I worked in banking for twenty years and I appreciate the clean interface and the simplicity of this app over other banking apps. Very happy with support though it's seldom needed.
Check deposit doesn’t work in iOS 16
Stuck in “rotate camera” screen and won’t take picture for mobile deposit. Please fix now.
Solid app from an even better bank
App works great, is easy to use, and does the typical things you would expect. I’ve been using First Internet Bank if Indiana since the late 90’s. Beyond the favorable rates and lack of fees, I’ve always found it easier to get done what needed to be done working with them rather than brick and mortar banks I can walk into- not intuitive but totally true.
Mobile check deposit still broken
Thought - after a month - they would fix the bug that doesn’t allow for mobile check deposits. Nope. Still broken. Time to look for a new bank.
Very Convenient!
Easy to use app which takes no time at all to deposit checks, check balances and payments. Long time customer of First IB and the app makes a good service, better.
Mobile deposit no longer works
I keep getting a prompt to rotate my device to continue deposit, but no matter how I turn my device, it won’t let me take a picture of a check to deposit.
First Internet Bank Mobile FAQ
- Is First Internet Bank Mobile free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does First Internet Bank Mobile have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to First Internet Bank Mobile?
- Quontic Bank (4.8 from 1,235 reviews), United Fidelity Bank/BSC (4.8 from 1,216 reviews) and CFG Mobile Banking (4.7 from 526 reviews).
First Internet Bank Mobile download
Last updated 3 months ago.
First Internet Bank Mobile sells in 175 countries. It was released 14 years and 7 months ago, on 15 Feb 2012. It holds a 4.7 rating from 926 reviews.
Supports 2 languages: English, Chinese.
How much does First Internet Bank Mobile make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.