Bank of Scotland Mobile Bank
Secure, convenient, on the go
How much does Bank of Scotland Mobile Bank cost?
Prices are current as of 10 Sept 2026.
Bank of Scotland Mobile Bank has no in-app products on record in the United States.
10+ alternatives to Bank of Scotland Mobile Bank
| Bank of Scotland Mobile Bank |   Monzo Bank - Mobile Banking |   Royal Bank of Scotland |   Aqua credit card |   MBNA Mobile App |   Monese - A banking alternative |   Kroo Bank - Mobile Banking | |
|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.9 | 4.8 | 4.8 | 4.8 | 4.7 | 4.8 |
| Reviews | 352K | 370K | 253K | 218K | 213K | 170K | 27K |
| Released | 2011 | 2016 | 2009 | 2016 | 2013 | 2016 | 2018 |
Bank of Scotland Mobile Bank reviews
4.8 out of 5, based on 352,287 reviews.
What people like
- Very easy to navigate and use
- Overdraft warning reminders are really helpful
- Simple language and clear instructions
- Branch staff provide excellent personal support
What they complain about
- App is incredibly slow to open
- Keeps crashing or locking you out
- Support chat is useless and slow
- Removed easy monthly tab navigation feature
Transfer
Fast and reliable
Maureen Hunter
Problem adding card to wallet, been going on since fraud in July , been contacting bank, Apple, visa , been given case number etc etc , no help from anyone, now wish to formally raise complaint
Connection
Some times a wee bit slow.
Months
Please put the months sub menu back.
Please put back the months submenu
At the top of the Account view in previous versions there was a menu which had the names of months listed and you used to be able to quickly select one to get that transaction detail. That’s gone and now you’ve to faff about scrolling down transactions for ages, waste time on filters in search, or browse about in statements. Please put the months name submenu back in. You can take out the useless “upcoming payments” display you’ve put in to make room. Cheers.
Patsy
Great banking app so easy to use ,saves a lot of time .
Inconsistent
Activity on app keeps changing Eg I go into one account and it automatically reverts to another
Only missing pending incoming Bacs feature
All features are great, so easy to access and navigate the app. The only feature missing is adding pending incoming Bacs and salary payments like HSBC offers. It would be amazing to see pending payment which hasn’t cleared yet instead of outgoing payments only.
Stop changing the app
We now have pending payments at the top of the screen - who asked for that! - it’s confusing and pending payments were absolutely fine where they were - stop changing the app when it is fine as it is 😠
Log in
Getting fed up by not being able to sign into my accounts
Easy App.
How wonderful to have a bank using simple language and easy to follow instructions.
Limited options
I encountered a problem with the Uber payment, and the available options to address the issue are quite limited. Consequently, I am unable to proceed to the next step. There should always be an option stating, "my issue is not listed above" or "I have another issue." In this advanced AI system, and even after involves collaboration among three companies, your banking system still lags significantly behind current technology.
Locked out
Often times when I need to open the app in order to check my balance I just can’t! It says I’m locked out, or that there is a technical error and that u should try again later. Sometimes I don’t even get that far… the app just crashes. Although, when I do get into the app I have no issues. It is clear and simple from then on.
Too slow
The slowest app there is. Takes forever to login
Apple Pay
Recently upgraded my phone and having an awful time getting Apple Pay set up, it didn’t transfer so have not deleted my card and trying to re install it but still no success 😞
Allan
The no 1 bank
Rewind the clock
This latest update is not nearly as intuitive as it was and there are a number of flaws in it. More key strokes required than before update to do the same thing. For example when transferring money from one account to another. Now have to select both account from and then to where before you only had to select account money was going to. Often think these changes are just to keep someone in a job.
Convenient
The app is convenient for everyday banking but when you need the help of a human being not so much. Nothing beats talking to someone who understands your problem.
Monthly pages?
Where have the monthly tabs gone for my current account? Really annoying to see this functionality removed.
Unreliable - avoid
While it is generally user-friendly, the app is unreliable. Too many times is the system down and access to my account restricted. The chat function is awful - the AI system is useless and when you do connect to a human they are unresponsive, dismissive and provide inaccurate advice. I’d suggest going elsewhere.
Fraud Department
I can’t thank the team enough for their patience and support throughout my recent difficult experience. They went above and beyond to help me. So a huge thank you to everyone
Upcoming payments.
Please get rid of this new feature or atleast make it so you can close it or open it. Terrible
Unable to click on the options
App is taking time to open and once it’s open it’s not showing all options , I am unable to click on any of the options , I tried multiple times , please check .
Colin Davidson
Very hard to delete messages. Has do be done individually.
Reminder
The reminder that one is about to go into overdraft is really helpful
Mobile banking
Utterly useless. 66% of the time I can access my account and conduct transactions. The remainder of the time? Hopeless. And complaints disappear as if never raised.
Awesome
Easy to use
Excellent
The app is always available and it an excellent app and bank to use, is extremely convenient and most of it all its security is perfect.
Poor app
I have installed this spp as Halifax brand has been retired. This app is not as good. It cannot deposit cheques. Very frustrating
Good service
The bank is gives good service
Slow
Slow to respond to mistakes
Easy
So easy and fast to use next to other banking app BOS is by far my favourite to use
Slow
This app is incredibly slow to open! I have a couple of other online bank accounts which take no time at all to open…it’s really frustrating when you have to wait for the app to open
John B
Banked with BOS over 30 years and wouldn’t have it any other way, first class bank if you need to pop in to branch and online banking is so simple to navigate
Can be better
Very slow app
Bank of Scotland Mobile Bank FAQ
- Is Bank of Scotland Mobile Bank free?
- Yes. The app is free, in all 174 countries it sells in, and it sells nothing inside it.
- Does Bank of Scotland Mobile Bank have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Bank of Scotland Mobile Bank?
- Monzo Bank - Mobile Banking (4.9 from 370,194 reviews), Royal Bank of Scotland (4.8 from 253,174 reviews) and Aqua credit card (4.8 from 217,868 reviews).
Bank of Scotland Mobile Bank download
Last updated 1 month ago.
Bank of Scotland Mobile Bank sells in 174 countries. It was released 14 years and 9 months ago, on 16 Dec 2011. It holds a 4.8 rating from 352,287 reviews.
Supports 1 language: English.
How much does Bank of Scotland Mobile Bank make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.