Equitable EZClaim Mobile
How much does Equitable EZClaim Mobile cost?
Prices are current as of 8 Sept 2026.
Equitable EZClaim Mobile has no in-app products on record in the United States.
10+ alternatives to Equitable EZClaim Mobile
| Equitable EZClaim Mobile |   Manulife Mobile |   iA Mobile |   Simplii Financial |   myHSA |   Co-operators Online Services |   ClaimSnap | |
|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.1 | 4.5 | 4.7 | 4.2 | 4.3 | 3.7 | 2.9 |
| Reviews | 2.5K | 158K | 60K | 13K | 131 | 15 | 7 |
| Released | 2011 | 2017 | 2013 | 2012 | 2013 | 2017 | 2014 |
Equitable EZClaim Mobile reviews
4.1 out of 5, based on 2,489 reviews.
What people like
- Submitting a claim is very simple
- Just snap a photo of the receipt
- Passkeys make logging in really secure
What they complain about
- App is incredibly slow and freezes often
- You cannot attach PDF files or documents
- It forgets your spouse's info every time
- Touchscreen barely responds to your taps
EZ submission for EZ claims
I literally just take a photo of the reciept and check a few boxes and it’s sent. No drop down menus, searching for providers - quick and easy.
Hard to use
Have to repeatedly put in the spouse’s name and birth day for COB info.
passkeys good, attachments bad
I appreciate that Equitable supports passkeys for signing in. Overall, a good claims submission process, but the app only supports browsing the photo library or taking a picture. I cannot browse files or attach a PDF. Please fix!
Subpar app
I have had trouble numerous times trying to submit a claim whether it’s uploading photos or simply just filling out the form. It once took me over an hour to submit a claim for 10 or so prescriptions
Needs Updating
The app can be quick and easy if you don’t have COB. The search for more providers doesn’t work. I’m tired of having to put my spouse’s name and birthdate in every time under additional coverage. The last few months when you answer questions by tapping on yes or no it freezes. Needs to be more intuitive, hasn’t been updated ever I think.
Easy to use
Good app. Easy to upload claims
Outdated and bad design
Feels laggy and very outdated, why do I have to sign in through safari everytime?
Needs a little work
The only option for submitting receipts is a photo. It would be nice if you could also submit a file. Also, pre-determinations are submitted like regular claims but don’t have different terminology leading to confusion. Other than that, it’s relatively good.
Awful Design and User Experience
Just not user friendly! First of all it’s super slow!! You can’t save practitioners names. It’s very difficult to use on a phone. All the information pop up on the bottom of the page for no reason. Text is very small and goes all the way to the edges. It’s very easy to tap the wrong thing and keep going back and forth.
Good and could improve
This app makes it much easier to submit claims. It doesn’t let me view images of previous claims which would really help in confirming what claims have already been made.
Easy
Great easy user friendly app to use. Thank you
Very difficult to place a claim.
Requires information that is typically not asked by other insurance companies . The claim history does not show claims that are in progress , therefore difficult to track .
Not happy
This is horrible to use. Buttons do not take touch. You have to hold for minutes. And then it still does not respond. I have delegated and reinstalled still does not help. Way too much time used for this to be called EZ
Quick claim submission
Very nice and simple claim submission,just need ability to attach documents (not just photo upload) as some invoices are in PDF
Buggy as hell
Horrible to use. Freezes constantly.
Stability
App freezes constantly when submitting a claim.
very easy
friendly user
Inefficient app
I cringe every time I need to submit a claim through this app. It is slow and inefficient. It remembers none of your information.
Not mobile friendly
Hard to submit claims. Doesn’t allow to attach documents from file folder. You have to take a picture and submit via the photos folder. Putting dates in while scrolling through years, the app always turns off. It’s not user friendly or mobile friendly. Also taking to long to get back to us after submitting claims
Updated App is Broken
Page gets stuck for minutes after every clock/step
Great when it works. Often doesn’t.
App is super slow to respond to pressing options. Takes forever and seems like it’s frozen. Latest iOS version on date of review. iPhone 16
Terrible
The app is so slow, you have to click an answer a minimum of 5 times before it will register, and will not respond often. This is my husband’s plan and am grateful I rarely have to use it!
Horrible and Slow
The EZ Claim app is slow and freezes up with every section you try and fill out. It makes it such a headache that you have to submit claims one at a time. If you have multiple claims to submit it takes forever waiting for the app to process it.
Disappointing all around
Extremely laggy interface. Multi-second delay between pushing a button and action. Also very frustrating to have to manually re-enter second policy holder info every single time instead of being able to save, especially given how slow the interface is. Many app functions simply repeatedly send you to the website sign-in page (in a new window). So disappointed this is my new provider.
Difficult app
Make it look more like an app and less like a PC browser.
Worst insurance app ever
The claim form is extremely difficult to navigate. The radio button and text fields are super off. You tap option A, option B will be selected. It’s 2026, I can’t believe a big company like equitable life couldn’t pay proper developers and QAs to build a decent mobile app 👎👎👎
Glitchy, unresponsive
Generating a claim, including selecting options, typing or scrolling in this app is an ordeal. It is unresponsive, often not registering touches, typing or scrolling gestures for minutes. iPhone 16 Pro, only app running. Use the web browser instead of this steaming pile.
Sheet metal worker
Not user friendly
Slow loading
This app is slooooooow!!! Takes ten mins to submit one dental claim.
Equitable EZClaim Mobile FAQ
- Is Equitable EZClaim Mobile free?
- Yes. The app is free, in all 2 countries it sells in, and it sells nothing inside it.
- Does Equitable EZClaim Mobile have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Equitable EZClaim Mobile?
- Manulife Mobile (4.5 from 158,289 reviews), iA Mobile (4.7 from 59,580 reviews) and Simplii Financial (4.2 from 12,974 reviews).
Equitable EZClaim Mobile download
Last updated 3 months ago.
Equitable EZClaim Mobile sells in 2 countries. It was released 14 years and 10 months ago, on 14 Nov 2011. It holds a 4.1 rating from 2,489 reviews.
Supports 2 languages: English, French.
How much does Equitable EZClaim Mobile make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.