Southern Bank




How much does Southern Bank cost?
Prices are current as of 12 Sept 2026.
Southern Bank has no in-app products on record in the United States.
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|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.8 | 4.8 | 4.8 | 4.5 | 4.9 | 4.7 | 3.0 | 4.7 | 3.1 | 3.0 |
| Reviews | 7.1K | 8.4K | 4.5K | 4K | 2.3K | 561 | 432 | 88 | 55 | 12 | 2 |
| Released | 2011 | 2023 | 2014 | 2020 | 2011 | 2025 | 2020 | 2011 | 2021 | 2013 | 2012 |
Southern Bank reviews
4.8 out of 5, based on 7,056 reviews.
What people like
- Easy to use and simple
- Text alerts for card usage
- Friendly and helpful branch staff
What they complain about
- Keeps logging you out constantly
- Face ID and login fail often
- App crashes or freezes frequently
- Support chat cannot fix issues
Love it
I’ve been banking with you guys for 20 years. The online banking is a lifesaver to me.
Sign in
I’ve tried getting someone to fix my account I am now on my 24th password and 8th time calling someone to unlock it
Needs fixed
Great app just needs to fix the freezing up part. Every other day I have to turn my phone off and restart to get the app to work. I have an iPhone 11.
Great while it worked
App worked fine for years until now. Now app won’t start. Only gets a “Loading failed. The operation could not be completed. Retry error. Followed instructions from bank on the usual delete app turn phone off download app but same results. IOS 14.8.1 (iPhone 11)
Update
Ever since the new update the app will not accept my face to log me in. Also it lags pretty bad running on full bars.
Ken Karnis
Have been customer of this bank since 1995 and all is still good
Terrible App
We switched to Southern Bank due to great offers; but their app is the most awful experience. Constantly logging me and my husband out, locking us out. We nearly have to reset our password each time we open it. Needed to be in online statements, app told us we were. The bank branch made us go in person just to tell us we were correct and they had to submit a ticket to fix it. It’s just always something with this dang app!
Great Except Log In Trouble
Love the app overall but REALLY wish they would get the log in working better. It is very annoying that the facial recognition doesn't work very often nor will it won’t save my log in info even though I check the box to do so! I get locked out of my account far too frequently trying to log in.
Pretty terrible
I get a lot of ridiculous error messages that are no help for trying to solve the problem.
iPad version
Although the iPhone version can be used on an IPad it would be great to have an iPad version that can leverage the screen space and landscape views to provide more information without having to traverse existing menu/workflows to get the information you need. Thanks.
Nice
Amazing
Awful
The latest update I cannot even make a mobile check deposit because it will not take a picture of my check. And of course Southern Bank has such limited access, that NOW I have to go to the bank in order to make a deposit. And of course nobody seems to know how to fix this problem so we're just gonna leave it here for the Devs to get working on it. Actually tried to contact someone through chat through the app and they were pretty helpful but could not fix the problem so two hours later & several attempts to delete and reload the app were unproductive. It would be nice if there was a way to actually contact tech-support from the app, but of course that would be too convenient I HATE this app about as much as I don't like leaving reviews. As for the Bank, I would tell you to go somewhere else. I got stuck with it when my bank got sold to it and I've hated it ever since. If I didn't have a six figure business in there with multiple accounts, I would probably close it and move it to somewhere else. 09/22/2025 still not working
It works…. Kind of.
The app is slow to show pending payments or debits. I don’t like that some things take SO LONG to post.
Can’t Use FaceID
Every time I get on the app with the new update, I have to type my password instead of it allowing me to use Face ID. It has information that tells me to use my access ID and passcode to save Face ID but it never does. Fix this and stars go back to 5 because it’s great other than this issue.
Transfer to external banking institutions
Transfer Limit is lower than I am needing. Have requested it be raised from $1000/day with no success.
In top of things !
I appreciate how “Southern Bank” sends me a text each time card is used.
Laggy
Whenever u am trying to enroll it lags and freezes and makes me repeat the whole thing
No logout feature.
How do you logout of the new app?
Decent app with annoying problems
Overall the app has an easy to use, streamlined feel. The fingerprint recognition is terrible though, always makes me put in my password regardless. Also, the Zelle money transfer system is not great, it forces the recipient to get Zelle software and allow them to track your phone usage
Happy customer
Best bank ever
Terrible service
This place has gone down hill. Cannot speak with anyone at the bank. They don’t answer messages. Even the people who talk to the people at the bank cannot get answers. I needed money moved and they didn’t honor my requests.
Shut down 3 times
I opened the app and clicked on my primary checking account 3 times and every time it just shutdown and gave me my phones Home Screen. Not sure why.
Review…
Love this app, makes everything so much easier!! I love how I can go in and immediately find what I’m looking for! Great great job with this app!😊
Not the bank it once was
Not sure what management has done but they need to evaluate what going on.
great app
easy to use!!
App won’t open. Keeps crashing.
When I try to open the app, it tries to open then crashes.
Simple
Easy to use app awesome bank
Banking app
Doesn’t work at all for me! I’ve tried everything…
Good
Makes it simple!
Don’t roll it out if it’s not ready
The old app was quite functional. This app only occasionally loads, and as of today once I do manage to log in I can’t even deposit a check. Deposit screen won’t load or camera won’t. Next time get your act together before you force a switch. This is absurd.
Johnny clover
I love southern bank.but most of all,I love the people that work in it ,the clever branch has been absolutely amazing,and so helpful to me.I can’t put it in words how much of a blessing they are to me The nixa branch same thing Thank you May you all have a safe and blessed holidays SAFE TRAVELS TO AND FROM JOHNNY CLOVER
Fix this please!!!!
Ever since the new update there’s been an issue. I login and look at my balance but when I go to look at the transactions the whole screen turns white and I can’t see anything. Fix it as soon as you can, thank you!
Southern Bank FAQ
- Is Southern Bank free?
- Yes. The app is free, in all 4 countries it sells in, and it sells nothing inside it.
- Does Southern Bank have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Southern Bank?
- Great Southern Mobile (4.8 from 8,435 reviews), Mobile First (4.8 from 4,474 reviews) and Southern Bank Personal (4.8 from 3,954 reviews).
Southern Bank download
Last updated 1 month ago.
Southern Bank sells in 4 countries. It was released 14 years and 11 months ago, on 13 Oct 2011. It holds a 4.8 rating from 7,056 reviews.
Supports 1 language: English.
How much does Southern Bank make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.





