Cisco Jabber
How much does Cisco Jabber cost?
Prices are current as of 10 Sept 2026.
Cisco Jabber has no in-app products on record in the United States.
10+ alternatives to Cisco Jabber
| Cisco Jabber |   Boxer - Workspace ONE |   Intelligent Hub |   Web - Workspace ONE |   Citrix Workspace |   GlobalProtect™ |   Content - Workspace ONE |   Ivanti Mobile@Work™ Client |   Check Point Capsule Connect |   Tunnel - Workspace ONE |   Intapp Time Legacy | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.5 | 4.4 | 4.5 | 4.4 | 4.4 | 4.4 | 4.3 | 2.3 | 2.7 | 3.0 | 2.0 |
| Reviews | 49K | 248K | 215K | 51K | 21K | 12K | 6K | 2.1K | 403 | 158 | 87 |
| Released | 2011 | 2016 | 2009 | 2012 | 2010 | 2018 | 2012 | 2009 | 2012 | 2017 | 2014 |
Cisco Jabber reviews
4.5 out of 5, based on 48,891 reviews.
What people like
- Video and audio quality are clear.
- Works well for remote work calls.
- Easy to use interface overall.
What they complain about
- Calls drop constantly and audio fails.
- App logs out or disconnects randomly.
- Messages do not sync across devices.
- Notifications often fail to arrive.
استخدام التطبيق
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Horrible design and implementation
We got this piece of trash at work and i was excited until I started using it. Calls randomly don’t go through. Sometimes people cant hear you when you answer. The interface is utter trash. You have to log in every 2 -3 days but it doesn’t show that you have to do so, it just doesn’t work. It doesn’t respect the iPhone do not disturb settings. Multiple taps to do anything. If you have any choice at all run away!
Disconnects frequently requires restarting
Have hard time using it almost everyday. Requires either restarting the cart or the app.
Inventory Control
The app would be worlds better if it stayed alive instead of closing automatically after not being used for a while. The whole point of the app is to be able to still connect to the Cisco network while being on the go. Android doesn’t have this issue, just IOS. The app is basically useless if it’s going to be “log out” after I lock my phone.
Buggy. Doesn’t work as stated on Apple Watch
I see tons of cool things you can supposedly do with this app and Apple Watch. Too bad none of them work. Spent days on the phone with Cisco to get MRA and Jabber working, but no one to even talk to about this. Doesn’t even show whose calling, just the icon while my phone rings.
تقييم
رائع جدًا.
Horrible
Drops calls constantly, and then takes forever to reconnect. Not good when working with patients.
Login issue
From last 4days I am facing issue. If I close the app later if I try to open it’s not opening need to uninstall and install again. Please check and fix asap. Thanks
Other Party Often Does Not Hear Me On A Call
As of June 8, 2023 I am using iOS 16.5 on my iPhone 13 Pro. With Jabber version 14.1.5 installed. My use of the Jabber app for my employer is for making and receiving phone calls on my cell phone so that the caller has my employer’s credentials instead of mine. For quite a while now if I make or receive multiple calls the person on the other end of the phone cannot hear me. I can always hear them. I use my AirPod Pro, 1st generation, with a current firmware with the phone. I try to keep my phone and the Jabber app up to date and keep hoping that the next version of iOS or Jabber will fix the issue. I would have reported this earlier but I did not want to leave a poor review and when I went through the Settings, Problem Reporting and clicked on “Send via email” their was not an email address to send the ISS to. I did not know that the app is supposed to have this feature option until today. I am willing to do what I can on my end to assist in resolving the issue, however, I will leave the 2 star review stand until either the issue has been resolved or my employer no longer uses Cisco Jabber. If the latter happens before the resolution happens then I will have no way of knowing if the issue has been resolved, so the review will stay. I have unpaired my AirPod Pros and repaired them multiple times, I have logged out of the app also multiple times, deleted the app and reinstalled it, you guessed it multiple times and the issue still remains. The only method that I have reliably been able to implement that seems to allow for me as well as the person on the other end of a phone call to be able to consistently be able to hear me is after every call I shut my phone down and then restart the phone. I also have tried closing the app and restarting it and I have still experienced the same issue. I don’t need a response from Cisco on this, rather for the issue to be resolved. Thank you.
Bluetooth garbled
I saw another review that said this app works well, 90% of the time. I can’t agree more. Following the iOS 16 update I can no longer use my AirPods Pro (1st) gen to make calls - the call is garbled on both ends. I’ve tried re-pairing my headphones without success. I have yet to try with other Bluetooth devices, but I have no issues with the AirPods Pro outside of jabber. Features I hope for in the future: 1. Message sync across devices. 2. Call handoff between Wi-Fi/cellular. Currently calls drop when switching networks.
Never works
This app is so glitchy. Never logs me in…or drops immediately. Calls ring once then are lost. Useless.
Problem for years
Wont answer first call.
Phone services not working intermittently
The telephony services starts only when I open Jabber. I have already enabled jabber services for abckground refresh but still i have to open everytime. Chat works even in background.
No notifications when outside of the app
I like this app and find it convenient, but for some reason it goes offline when I close out of it or lock my phone, only for a few minutes. I do not get notifications even though they are turned on.
Odd behavior
The app works well for the most part. Recently with IOS16, the Bluetooth connection is choppy to the point where it’s not usable. I tried different headphones and different brands but no luck. Resetting the settings and re-downloading doesn’t change the behavior when using a Bluetooth headset. Kind of annoying but still technically works, hopefully they can fix this cause it wasn’t an issue before.
Ease of use
The technology is very easy and straightforward to use
Death by Update
I have been using Jabber for a long time. Organization is 1000+ employees. When in the field I can look up any person in our organization. Love it. Problem is when an update is done on the system side our IT has to spend weeks to get it to work again. Might as well go back the contact index cards like the old days.
Generally good
It’s generally a good app but it could be better with additional features, like: * search field in the Calls workspace * option to add personal contacts to Contacts * option to save conference numbers with meetings IDs and PINs to contacts * in Calls, it would be nice if an existing call entry was updated with additional call times and information from a new call instead of adding a new entry * on video calls where a screen is being shared, it would be good if there was an option to keep the my video stream on screen as well. That being said; it’s stable & a great option to be in contact where ever you want to be
Disappointed.
It works for the most part. Just disappointed that I can’t use the groups I use on the desktop client.
Issues since the last update
Since the last update,push notifications are not working on iPhone 12. Please fix it.
Great app
I use this for work and it is great for one to ones and larger multi people meetings across the globe. It means I am able to work from home and never miss a meeting.
Doesn’t work
I’ve tried for a week now working with my works IT support to get this app to work on my iPhone 17 pro max…. I updated the iOS, deleted apps, on their side they reconfigured everything multiple times. I have deleted and reinstalled the app numerous times. Still nothing. The app closes immediately once I am logged in. I can’t even click anything. This app is horrible and useless.
Issue with dp upload
After uploading a new display picture the app notifies image updated, but eventually it doesn’t. Please fix the issue
iPhone 14 Bluetooth Issue
While I have enjoyed this app for the last couple years. After upgrading to an iPhone 14, I am no longer able to use a Bluetooth headset with it due to very poor audio quality. I am surprised this issue has not been addressed yet.
Still not as good as Slack
The latest update is an improvement but slack still leads the way for single and team messaging and the call function works on mobile and desktop. I cannot get Jabber to work on a mobile device for a call connection. The service just does not work. Hopefully in this update, messages will sync between mobile and desktop/laptop versions as there is serious lack of syncing which again Slack is a master of.
Perfect for video calls
Need to use this for work video calls when away from the office. Works a treat
Terrible Connectivity
Not consistent at all. If you use the phone a lot, be prepared for features to not work such as not receiving calls, conferencing not working, dropping calls, audio not coming through and generally unreliable app
Great App, needs some more features...
Nice app to use, would be nice if it had the “alert when available” feature as-well. Any chance this will be released in upcoming versions?
Unable to hear/speak while connected to car audio via Bluetooth
After changing from iPhone 11 to iPhone 14, audio is choppy and couldn’t continue with the call while connected to car audio via Bluetooth. At times, same issue with normal call via phone as well.
Works great after initial startup issues
Easy to use and works well on WiFi and 4g. Occasionally the app drops calls when the phone goes into screensaver mode.
Super simple to use
Even a Luddite like me can handle it.
Needs work
This app keeps logging me out and it’s VERY inconvenient for work. It also integrates calls with my personal phone call log and it doesn’t give me an option to stop it from doing that. I previously used 3CX and Jabber could really learn a lot from them. Transfer calls is also difficult for no reason. They should make it possible to transfer directly to VM with one click and not having to dial the entire extension number.
poor video quality after few min...
... first 5min is excellent. After that video has disturbances despite no change to wifi signal. this happens all the time
Not able to login
Previously I was able to login but after the recent update I can’t login to my account
Update for iPhone X!
Works lovely but absolutely ugly as hell on iPhone X. Can it be updated please?
Works a treat
Reliable, fast and clear. Allows viewing of presentation as well as people on the meeting
Ios
On iPhone, Jabber disconnects when the app is not in the foreground, which causes the connection to drop. This is a significant issue.
It works!
Very good experience of using Jabber to dial into Cisco SeeMe meetings authenticating via SSO. Quality of video and audio perfectly acceptable.
Can’t see my group room meeting chat...
Hi I can’t see my messages from my room on the app nor do I get the notifications. Slack is jabber are worlds apart!! Jabber is really temperamental.
Nice idea but poor implementation
It would be a great app if it worked as described. However it has irritating issues such as failing to synchronise chats. So chats read on pc version are left marked as unread on iPhone version. Ringtone choice is poor and they are too quiet. We have the voice integration but on occasions the jabber for iPhone does not ring when a call comes in. Personally I don't really like the User interface. I often end up swiping the wrong way or hunting to find the feature I want. Diagnostic and error information when a connection can't be made is extremely poor. Great idea but buggy and not as easy to use as it should be.
First time use
This is the first time I have had a voice/video conference call to a Telepresence unit using this on my iPhone and I must admit to being a little impressed with both the sound and video quality. Time to ditch the laptop ? 😀
Garbage app
It’s been years since I wrote the comment below they STILL haven’t fixed it! ———- 1. Cisco refuses to fix a problem that has been ongoing for several years — Jabber will not ring unless the app is active (ok), but it must be the focus and the phone can not be in sleep mode. I HATE this garbage app and the fact that Cisco refuses to fix problems!
Well done for integrating CallKit, more stability work needed
Well done for integrating CallKit, this was a really well worth addition to the app. I still get quite a few stability issues, with app notifications that the app has crashed. Overall though the app has improved quite a bit recently.
Desktop and mobile app out of sync
Can't have a conversation and then pick it up on my mobile and vice versa. The app is fast and well designed but this simple feature makes it very difficult to use.
Add chat rooms
Please add chat rooms to the app, otherwise it's only half functional!
Excellent UC app
Looks fantastic, works well and Cisco keep updating on a regular basis, what's not to like 😄
Call drop
Calls drop too often
Wonderful, nearly perfect
I am rolling out Jabber MRA for a global company for first time, and using beta 11.8 with Call Kit APIs which is most welcomed. It's complicated 'server side' for sure, but that's the IT job we have. Please Cisco, improve Jabber Cloud IM&P with persistent chat and you would have a killer app. Before you ask, the answer is not Spark. I don't need Spark or want to spend 2 years reporting bugs and rolling out :-)
Photos now disappeared
Regularly disconnects. Photos no longer show in new format
Why no PIP
Ever since iOS 9 came out I've been waiting for a supporting version of Jabber to be released. Months later there is still no support whilst other similar Apps have supported since not long after it became available.
Cisco Jabber FAQ
- Is Cisco Jabber free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does Cisco Jabber have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Cisco Jabber?
- Boxer - Workspace ONE (4.4 from 248,437 reviews), Intelligent Hub (4.5 from 214,747 reviews) and Web - Workspace ONE (4.4 from 50,967 reviews).
Cisco Jabber download
Last updated 2 months ago.
Cisco Jabber sells in 175 countries. It was released 15 years ago, on 30 Sept 2011. It holds a 4.5 rating from 48,891 reviews.
Supports 20 languages: English, Arabic, Croatian, Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Chinese, Slovak, Spanish, Swedish, Turkish.
How much does Cisco Jabber make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.