Pepco
Utilities

Pepco

An Exelon Corporation

How much does Pepco cost?

Prices are current as of 12 Sept 2026.

Pepco has no in-app products on record in the United States.

10+ alternatives to Pepco

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Rating / 54.64.44.84.84.64.82.01.31.61.43.6
Reviews18K19K18K13K1.7K1.2K6471391144234
Released20112024202320112018202220192022202320162023

Pepco reviews

4.6 out of 5, based on 18,036 reviews.

What people like

  • Easier to use than the website
  • Great for tracking daily energy usage
  • Customer service reps were kind and helpful

What they complain about

  • Bills are shockingly high and unjustified
  • Payment page just spins and never loads
  • App crashes or shows errors often
  • Login process is completely broken
★★★★★ United States · v26.2.0 · 29 Aug 2026

Excelente

Fácil de usar

— karolfpr

★☆☆☆☆ United States · v26.2.0 · 5 Sept 2026

Can’t Register Online Account

You’d think that if you have a feature that’s built into the app that it would work… the registration part for the online account gets all the way to the end and just stops at a white screen. Really infuriating. Tried the app, two different mobile browsers and the desktop website, but all of them just get to the end and a nonstop spinning occurs when submitting everything. It never finishes registering.

— Tell your friends

★★☆☆☆ United States · v25.3.2 · 25 Feb 2026

Unable to pay my bill

Unable to pay my bill

— Macrais27

★★★☆☆ United States · v26.2.0 · 27 Aug 2026

Fees are outrageous

There is no way Pepco can justify these types of increases

— BCinDC

★★★★★ United States · v26.2.0 · 27 Jul 2026

App usage

The app is easy to use and I like that they take the payment right away instead of waiting days to take it. I will refer this app to others that I know that have a PEPCO bill.

— NessaB50

★☆☆☆☆ United States · v26.2.0 · 20 Aug 2026

Your app is too difficult to use; two factor authentication is ridiculous

Your app is too difficult to use; two factor authentication is ridiculous

— RO in Potomac

★★★☆☆ United States · v26.2.0 · 30 Jul 2026

App was great but stopped working properly

I use the app mainly to check my usage to make sure I am not surprised at the end of the month. But suddenly when I try to check the usage I get “Sorry, this information isn't available for this view.” I can still check on a computer, but not nearly as convenient. Please fix!

— ithacadan

★★★★★ United States · v26.2.0 · 11 Jul 2026

Fantastic app

I bought an older home and my electric bills were off the charts-in the $800 range. PEPCO engineers quickly helped to identify the problem and taught me about the app which allows you to monitor your usage. I would consider my bills now to be on the low side.

— edlisker

★☆☆☆☆ United States · v26.2.0 · 20 Aug 2026

Stop the pop up

1 star because the pop-up wouldn’t stop when I was trying to pay my bill. You asked me to review something while I’m in the middle of business. This is what’s gonna happen.

— Blahhhgblah

★★★☆☆ United States · v26.2.0 · 1 Jun 2026

Sometimes…

Sometimes it works, sometimes it doesn’t. Serves its purpose half the time.

— CeCeeCool

★★★★★ United States · v26.2.0 · 10 Jul 2026

Update your system

There is a mistake. The electricity bill was debited from my bank account on a business day, but you haven't updated your records and are reporting non-payment. Please update your system.

— habilitar phone

★☆☆☆☆ United States · v26.2.0 · 19 Aug 2026

Disaster of an app

Can’t even pay a bill. You click “Make Payment” and get the privilege of watching a loading spinner contemplate the meaning of life. The login experience is an unadulterated disaster. Somehow, paying a bill feels like applying for a mortgage in 1997.

— EasyUser4

★★★☆☆ United States · v25.3.2 · 21 Apr 2026

Price increases

The app is decent but the business of pepco and its increases are not up to par and inexcusable with no reason for these increases especially either economy and cost of living increasing.

— Mr. ESPN89

★★★★★ United States · v26.2.0 · 29 Jun 2026

My monthly bill

I don’t know why the bills are so high I’m a senior citizen and I try my best to pay all my bills on time but I really appreciate it a senior citizen discount. I’ve been in my house 24 years. I’ve been in my house 24 years and I’ve never had any of my utilities cut off, but I think that they should lower the prices of the utility bills for senior citizens

— ToTohotdivadoreen

★☆☆☆☆ United States · v26.2.0 · 17 Aug 2026

Worst

Pepco meter was broken. They sent me wrong bills, but they contact to correct it with the fact in documentations they ignore. Never helped.

— Yakupjan108

★★★★★ United States · v26.2.0 · 18 Jun 2026

Poor update

I paid mt bill Two days ago and here it is Thursday afternoon and it’s still saying i have not paid

— Martina Baby

★☆☆☆☆ United States · v26.2.0 · 16 Aug 2026

Price keep going up

Bill too damn high.

— App Login

★★★★★ United States · v26.2.0 · 17 Jun 2026

Awesome

Helping seniors in need.😄

— Duane Cool

★☆☆☆☆ United States · v26.2.0 · 15 Aug 2026

Not ok

Having a 500, 600, 700 or 800 electric bill is wild. I have never in my adult life had a bill that high till the data centers went up. There was zero permission ask or permission granted to kill us while we are paying for our own, our families or others deaths because what these centers are doing. Thanks to Trump and his goons they are trying to take out a community that is consistently for centuries being mulled by you people. It’s unfair because we did nothing to deserve this but be born into a world that don’t see us as valuable assets to this world because we don’t die we multiply and there is nothing that you, him and the rest of yall thugs and gang members can do about it.

— Queen Sondre

★★★★★ United States · v26.2.0 · 13 Jun 2026

An unavoidable Expense

Truthfully, I can’t do anything about it and I mean it’s electricity not sure how exactly to rate. I will say the last few times that I spoke to a customer service rep. They were kind and they were helpful although I still can’t get answers to why my bill is so astronomically high for a single person living in a condo

— CPR-TT

★☆☆☆☆ United States · v26.2.0 · 11 Aug 2026

Rip off

They constantly steal money. I work all day every day. No one is in my apartment, I use the same stuff and my a/c barely be on but somehow my bill always says it’s up over $50 orne due to new usage of whatever they wanna claim Fee

— M man 9

★★★★★ United States · v26.2.0 · 12 Jun 2026

The best

I love it

— Sandra Paola yaneth

★☆☆☆☆ United States · v26.2.0 · 10 Aug 2026

Can’t log in

I’m not sure what happened but I can’t even log into the app anymore.

— King sofa

★★★★★ United States · v26.2.0 · 8 Jun 2026

Preferred over the website

IMO this app is better to navigate your account than using the website. It seems to be more “real time” than the website too.

— Pepco Cust

★☆☆☆☆ United States · v26.2.0 · 31 Jul 2026

Over charging people

Over charging people

— Cracker Jack25

Pepco FAQ

Is Pepco free?
Yes. The app is free, in all 1 country it sells in, and it sells nothing inside it.
Does Pepco have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Pepco?
Verizon Home (4.4 from 19,017 reviews), My Washington Gas (4.8 from 18,332 reviews) and WSSC Water (4.8 from 13,490 reviews).

Pepco download

Last updated 4 months ago.

Pepco sells in 1 country. It was released 15 years and 2 months ago, on 9 Jul 2011. It holds a 4.6 rating from 18,036 reviews.

Supports 1 language: English.

How much does Pepco make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full Pepco analytics Revenue and downloads month by month, all 1 countries split out, and every product's share and trend