RentCafe Resident



How much does RentCafe Resident cost?
Prices are current as of 7 Sept 2026.
RentCafe Resident has no in-app products on record in the United States.
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| Rating / 5 | 4.8 | 4.6 | 4.8 | 4.8 | 4.5 | 4.5 | 4.9 | 4.6 | 4.8 | 4.1 | 1.4 |
| Reviews | 1M | 664K | 166K | 58K | 23K | 22K | 20K | 3.9K | 2.3K | 968 | 42 |
| Released | 2012 | 2011 | 2019 | 2018 | 2017 | 2019 | 2013 | 2024 | 2019 | 2024 | 2016 |
RentCafe Resident reviews
4.8 out of 5, based on 1,018,181 reviews.
What people like
- Maintenance requests are usually handled quickly and well
- Submitting repair tickets anytime is very convenient
- App is simple and easy to navigate
What they complain about
- Rent payments often fail or charge extra fees
- Face ID login support was removed in update
- Bank account verification process is confusing and buggy
- App interface feels outdated and hard to use
Easy to use
Very good and convenient
Poor UI
Better than nothing, but the UI is poor, especially when it comes to payments, which is arguably the most important part of the app. The bank account verification process is extremely confusing. For some reason, the verification pop-up does not appear from the automatic payment screen; you can only complete the verification by going to Payment Accounts through the menu bar. Even after getting that far, there is a bug in the amount field that prevents you from entering an amount with two or more digits. I finally managed to complete the setup only by typing the amount elsewhere with two extra zeros added and then copying and pasting it into the field. It’s hard to believe this app has gone through proper user testing.
Very very convenient
All issues are addresses promptly.
Auto pay
The autopay is very annoying and doesn’t work !!! It’s gives me the error “ enter start date” when I already did a million times!!! Now I have to pay an extra fee when I pay rent.
Pictures selection
The app is good , but if you add an option to select more pictures at once to attach them. Now it seems it’s not possible and clients need to choose pictures one by one.
Perfect
Easy to use and simple
Technologically historic
The app works, but it works as well as any app did 10 years ago. There is no option to set up a passkey like Face ID or touch ID, the two factor authentication does not auto fill requiring unnecessary steps, and the ability to change accounts or delete is next to impossible, and their customer service is unresponsive. It is like they created the app in 2015 and then completely forgot about it.
Buen funcionamiento
La app funciona bien la mayoría de las opciones y la mayor parte del tiempo.
few options
This rental portal app is not easy to use and few options to communicate with other residents or tenants to resolve property complaints/issues and only if it is approved by management.
Avis Boniface
Belle application malgré que les requêtes ou plaintes ne soient pas prises en compte
Resident App
I like the idea of being able to submit a request at the time things are happening instead of waiting to call during Office Hours. Thank you!
Next to 0 functionality
App simply doesn’t work. Whether that’s our landlords fault or rent cafe is another question. We are told we can submit maintenance requests through the app yet there is no option for it. Either clueless landlords or poorly designed app. I’m sure some of both.
Student Resident App
Tried student resident login using this app
Good if people use it
The app I give 100%. Thing is I’ve talked to many people that don’t know anything about it. Maybe a friendly reminder sent out on doors to start attention again please
My opinion
Very good place to be,I invite everyone to join me here at 151 skyview bay N.E. Calgary
Clunky and not user friendly
1.Impossible to get building notices as push notifications. I have them turned on- nope, not working. 2.The bulletin board should have a photo function. Most people use it for giveaways or selling items- previous apps I’ve used have this- so why not Yardi, the ‘gold standard’ property management software. Oh- they do make it easy to pay your rent and submit maintenance requests . But that’s about all this has going for it. There are much better renter apps out there.
Face ID removed from latest app update
Face ID support was removed in latest app update making it take longer to actually login to the app
App
Easy to use
So far—useless
On the desktop I can sign in but get an error message when I try to go to my account. On the app I can’t even sign into the account. Pretty useless at this time.
Paying is difficult.
Can’t use bank option we moved apartments to across hall and had to pay the to expensive fee for using debit . Don’t like that . There was a mess up and our bank accounts need to be verified again. No option to remove a bank account if you messed up and entered wrong account number.
Repairs
The repair was very good
Sometimes it works.
I used this app to pay my rent for 2 years and then suddenly it stopped recognizing my email or username. My rental management couldnt help or fix the probelm and I was stuck having to get on a computer and manually pay that way for about a year. It seems to have worked itself out now but it was very inconvenient for some time, especially when it first happened and I was late on my payment because of it. When it works, its great.
Easy and fast
Good
Satisfied Tenant
My requests always get completed
Maintenance Requests
Very simple and easy to use!
If payments don’t process, what is the point
At this point, I’d rather write a cheque and walk it to the office just so your app isn’t used. Full payment processed and my property management company didn’t receive it for over 7 days. Processed another payment, received confirmation, also deducted from my rentcafe account. I still have my money.
Practical
Useful and practical app.
Langue française
Le français est manquant à certaines étapes.
Simple
L’application est très simple à utiliser.
Junk
I am extremly disappointed. Because of system issues and constant complications, I was left feeling frustrated and stressed. On top of that, I was charged for late fees even though the funds were withdrawn from my bank account. I would choose 0/5 stars, because instead of making payments easier, it makes it more difficult.
RentCafe Resident FAQ
- Is RentCafe Resident free?
- Yes. The app is free, in all 174 countries it sells in, and it sells nothing inside it.
- Does RentCafe Resident have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to RentCafe Resident?
- Cox App (4.6 from 663,729 reviews), Duke Energy (4.8 from 166,405 reviews) and Parcel Pending Mobile (4.8 from 57,721 reviews).
RentCafe Resident download
Last updated 1 month ago.
RentCafe Resident sells in 174 countries. It was released 14 years and 2 months ago, on 16 Jul 2012. It holds a 4.8 rating from 1,018,181 reviews.
Supports 12 languages: English, Arabic, Catalan, Danish, Dutch, French, German, Italian, Polish, Portuguese, Chinese, Spanish.
How much does RentCafe Resident make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.