myPrudential: Life & Wealth
Finance

myPrudential: Life & Wealth

Insurance at Your Fingertips

Prudential Hong Kong Limited

How much does myPrudential: Life & Wealth cost?

Prices are current as of 10 Sept 2026.

myPrudential: Life & Wealth has no in-app products on record in the United States.

10+ alternatives to myPrudential: Life & Wealth

myPrudential: Life & WealthSC Mobile Hong KongDBS Card+ HKAIA+ HKCitibank HKManulife HK & MacauBEA Mobile 東亞手機銀行Hang Seng Personal BankingCMB WING LUNG BANK
Rating / 53.34.74.84.74.64.74.63.33.9
Reviews1.4K158K116K100K72K55K41K8.1K30
Released201120112010201720102013201020152012

myPrudential: Life & Wealth reviews

3.3 out of 5, based on 1,373 reviews.

What people like

  • New design is simple and clear.
  • Helpful for paying insurance premiums.
  • Icons are easy to understand.

What they complain about

  • Login often gets stuck or crashes.
  • Face ID login frequently fails.
  • App is very slow and unresponsive.
  • Cannot add new credit cards manually.
★★★★★ China · v3.5.5 · 18 Apr 2026

目前为止我觉得挺好用的

我觉得OK,那些说不好用的,有没有想过国内app做的也很卷呢,香港已经很好啦

— 潘德的儿

★☆☆☆☆ Hong Kong · v3.6.3 · 3 Sept 2026

登入後不斷load用唔到

登入後不斷load用唔到,load得慢,log me out快。超廢

— hamsterbbhk

★★★★☆ China · v3.40 · 18 May 2024

面部识别登陆问题

密码加短信验证可以正常登陆,换成面部识别之后,就出问题。经过识别,跳转到空白页面,就不动了!

— mink bogey

★★☆☆☆ Hong Kong · v3.5.8 · 8 Jun 2026

沒有取消保單功能

沒有取消保單功能

— 聲音好好聽

★★★☆☆ China · v3.49 · 17 May 2025

面部识别登陆后跳转空白页

之前还可以,这几天突然就无法使用面部登陆了!

— archer喔喔

★★★★★ Hong Kong · v3.51 · 30 Oct 2025

很方便,很清晰,希望可以系统尋找速度更加快。加快進入速度。

很方便,很清晰,希望可以系统尋找速度更加快。加快進入速度。

— leoljz

★☆☆☆☆ United States · v3.5.9 · 16 Jul 2026

Terrible app

It’s difficult to make an application this bad but they managed to pull it off! For instance the password auto fill sometimes put the password in the username box which is plain hilarious

— 幽默老日

★★☆☆☆ China · v3.5.6 · 7 May 2026

软件垃圾的要死

每次登陆速度慢的要死,软件超级卡顿,无语死了

— amy2774

★★★☆☆ China · v3.49 · 1 Mar 2025

为什么登录不上

登录不上

— 猪头挑一花

★★★★★ Hong Kong · v3.34 · 22 Feb 2024

Great improvement

Great app! Enjoying the new and improved experience. Easy and simple to use and up to speed. 👍🏻👍🏻👍🏻

— nemo0726

★☆☆☆☆ United States · v3.50 · 2 Aug 2025

Can't login

Tried multiple times but failed to login, unable to change password due to unknown error 99999. So why don't you make it better if you really want to serve ppl? It's just a waste of time and money to make such an unavailable app for your customers.

— adonis_us

★★☆☆☆ China · v3.50 · 11 Jul 2025

打不开

问题不知道出在哪,说我手机不兼容,之前用的好好的

— 🌝🌝😅😅😅🉑🉑💗💗

★★★☆☆ China · v3.30 · 17 Sept 2023

什么时候可以有个简体字

什么时候可以有个简体字

— 勇个哈哈哈

★★★★★ Hong Kong · v3.34 · 22 Feb 2024

More User Friendly after revamping

The homepage design and icons are very easy to understand and easy to find the information.

— Player987

★☆☆☆☆ United States · v3.49 · 18 Feb 2025

Disappointed

Delete this app if you can not make it better

— patrickwinwinwin

★★☆☆☆ Hong Kong · v3.50 · 30 Jun 2025

Laggy

So slow that it took the app 30 mins and still couldn’t generate a payment QR code to pay off my bill.

— Lakajgsgdvd

★★★☆☆ China · v3.10 · 10 Nov 2020

缴费时信用卡持有人姓名不相符处理办法

给需要缴保费的人的帮助~ 我也遇到过信用卡名字和保单不一样的问题,这个问题可以通过上载银行账单处理!去下一个信用卡账单截成图片,扫描失败后,点击上传账单,系统不会验证,直接绑定新卡成功。之后就可缴费啦~手续费有点贵,但贵在安全方便!

— dtbjgajpw jmt

★★★★★ Hong Kong · v3.34 · 22 Feb 2024

保誠客戶

Like the new UX. Everything is simpler

— 保誠客戶

★☆☆☆☆ United States · v3.40 · 20 May 2024

用不了

用不了,登錄之後頁面卡住一直在轉圈,點什麼都沒反應

— bbfgjddh

★★☆☆☆ China · v3.49 · 5 Feb 2025

电子保单合约根本看不了啊

整体使用比较慢和卡顿,也就算了。最大的问题是电子保单合约每次点进去就会卡住,软件就会死机,点哪里都没反应了!合约copy根本看不了啊啊啊啊啊啊啊啊!靠贝

— evankdkfkdm

★★★★★ Hong Kong · v3.29 · 25 Aug 2023

👍🏻👍🏻👍🏻

終於用到人面登入

— 2045.

★☆☆☆☆ United States · v3.16 · 8 Dec 2022

垃圾

这是我用过最垃圾的但又不得不用的app

— Xxyyzz86

★★☆☆☆ Hong Kong · v3.44 · 7 Oct 2024

Worse than having no app

This is just a login app which seems to load a clunky website inside itself. I’m a fan of Pru services but this app looks and feels ugly. You can’t change app settings (like faceID) once you’re logged in and the username/password fields don’t work properly with Apple Passwords. Also, despite being a Hong Kong resident I had to accept some T&Cs about accepting my data to be processed outside of mainland China… strange.

— Hybrid_E4t

★☆☆☆☆ United States · v3.16 · 20 Nov 2022

无法识别信用卡

超级难用!…添加信用卡只能靠图片识别,所有新的信用卡都识别不了,就不能让用户手动添加信用卡吗?

— kkkaty98

★★☆☆☆ Hong Kong · v3.44 · 8 Sept 2024

User review

The Apps is not smooth and too slow in responsing

— Manulife Supporter

★☆☆☆☆ United States · v3.15 · 23 Jul 2022

生物认证不能用

麻烦支持下生物认证登录吧,上点心吧…面容ID都不可用…更新了版本还是不可用。

— jesse730

★★☆☆☆ Hong Kong · v3.28 · 2 Aug 2023

Face ID

The Face ID doesn’t work for a long time

— sfxcmichael

★☆☆☆☆ United States · v3.14 · 4 Jul 2022

用不了新信用咭(美國)

一直要我重覆登記 biometrics. Prudential 廹客戶用 app, 但 app 功能不全不正常運作,又𣎴能用電腦網頁版登記新信用咭,是醁廹我們斷供嗎?

— tissue12345wan

★★☆☆☆ China · v3.25 · 5 Jul 2023

启用体验很差,希望内陆也可以用

这个在香港网络下,秒登入,回了大陆登不上了,网络和wifi 都登不上,试了很多次……麻烦得很,以后岂不是想办业务都要跑到香港去登陆?太麻烦了……

— 时光佳人

★☆☆☆☆ United States · v3.14 · 31 May 2022

垃圾app

用不了新信用卡

— whjlalala

★★☆☆☆ United States · v3.14 · 6 May 2022

现在不接受登记新卡缴费了吗?

不可以登记新卡,只能用以前登记过的卡缴费

— Screenname01

myPrudential: Life & Wealth FAQ

Is myPrudential: Life & Wealth free?
Yes. The app is free, in all 15 countries it sells in, and it sells nothing inside it.
Does myPrudential: Life & Wealth have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to myPrudential: Life & Wealth?
SC Mobile Hong Kong (4.7 from 157,524 reviews), DBS Card+ HK (4.8 from 116,470 reviews) and AIA+ HK (4.7 from 99,733 reviews).

myPrudential: Life & Wealth download

Last updated 1 month ago.

myPrudential: Life & Wealth sells in 15 countries. It was released 15 years and 4 months ago, on 11 May 2011. It holds a 3.3 rating from 1,373 reviews.

Supports 2 languages: English, Chinese.

How much does myPrudential: Life & Wealth make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads 7K
Open the full myPrudential: Life & Wealth analytics Revenue and downloads month by month, all 15 countries split out, and every product's share and trend