TouchNote: Personalized Cards
Postcards & Greeting Cards
How much does TouchNote: Personalized Cards cost?
Prices are current as of 9 Sept 2026.
TouchNote: Personalized Cards has no in-app products on record in the United States.
10+ alternatives to TouchNote: Personalized Cards
| TouchNote: Personalized Cards |   Snapfish: Photos Cards & Books |   Ink Cards: Send Custom Cards |   Social Print Studio |   PostSnap: Photo Printing Lab |   Postcard: Make & Mail Cards |   Greetings: Custom Photo Cards | |
|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.8 | 4.6 | 4.8 | 4.8 | 4.8 | 4.8 | 4.7 |
| Reviews | 200K | 82K | 43K | 29K | 23K | 5.8K | 1.5K |
| Released | 2009 | 2010 | 2011 | 2013 | 2014 | 2016 | 2016 |
TouchNote: Personalized Cards reviews
4.8 out of 5, based on 200,201 reviews.
What people like
- High quality printing and photos
- Easy to use for most people
- Great for sending personal photos
What they complain about
- Paid credits vanish after six months
- Delivery is often late or lost
- Aggressive membership upsells confuse buyers
- App crashes and loses your drafts
Great for personalised and photo greetings cards
I love using Touchnote to send personalised and photo greetings cards. Loads of designs available and the cards are always quick to arrive. Much more convenient and personal than sending via regular mail.
Don’t waste your time on it
This app is the opposite of “usable”, it’s super glitchy and difficult to use. I’ve just spent a long time crafting the perfect post card for my family and after I selected recipients it turned my message into “hope you like my card, bye!” ! Infuriating! What a waste of time this was.
Not so good update
Don’t like the new style with latest updates and cards will not load . Have tried from various networks no luck . Any ideas? Usually a good product Hope the tech team don’t wreck it
Too many pop ups and issues sending multiple postcards
As others have said the constant pop ups to try membership features are a pain. We just want to send simple postcards from our holiday. The option to send the card to another recipient has a major glitch. As soon as we enter the new address it deletes our message and replaces it with a short, we have you like this card one. Our original message was lost and had to be retyped. Once we knew we copied our message and pasted in every time. But this is a major failing. We have used TouchNote for many years and the app isn’t as user friendly as it used to be.
Postcard
I’ve used the app many times but for the first time, check out wasn’t easy. It kept adding on the £65 for a year or the 5 postcards. If I hadn’t been paying attention I would have paid for it. Very annoying, not happened before
Such a great app
I have been using TouchNote for years now and just love how I can send a card for any occasions in minutes, where ever I am. Highly recommend it!
Despicable Business Practice
Touchnote expires PAID credits after six months. Credits you purchased with your actual money simply disappear if you don’t use them within their six-month window. I’m sure it’s disclosed in their terms. That doesn’t make the policy any less absurd or despicable. These aren’t promotional credits, rewards, or freebies. I paid for them. Touchnote already received my money, yet they’ve decided that after six months they can erase what I purchased while keeping what I paid them. It genuinely never crossed my mind that paid credits would expire because the concept is so ridiculous. A company shouldn’t get to create an arbitrary expiration date on something a customer has already purchased just so they can keep the money without providing the service. Absolutely gross, anti-consumer business practice. Paid credits should roll over. Period.
Postcards
It straight forward to use, I just need to send more postcards to fully get the hang of the app.
Drafts not saved
Created a draft on the website. App doesn’t have the functionality to open a draft saved on website. UTTERLY INFURIATING WASTE OF TIME
Handy card app
Great for creating personalised greetings cards, but they do take a bit of ‘creating’, although relatives love getting pics of the kids, as well as cards from them. You have to use up your ‘allocation’ though; worst part about it is unused credits don’t roll over month to month. Sort this out, and it will be a huge improvement.
Highly recommend
I’ve used TouchNote for many years to send cards made with my own photos and would highly recommend the app. Easy to use, reliable and good quality printing.
Rubbish
This app doesn’t even work!
Great easy online international postcard app
We have family across ther continents. It has been so great to have something like this to share treasured moments. We have credits, we create cards—and it’s sent. user interface is well designed and is smart, everything you need to cards. Only problem is sometimes it takes too long to mail and everything is a week late. You really need to add 4 days to the service
Locked into membership
I really want to like this app and I have used it many times in the past, but it has become harder to justify. They lock very basic features like adding a stamp or including your location behind a high membership fee. It is frustrating because those used to be simple options and now they require an expensive subscription just to create a standard postcard. I love the idea of the app but the pricing structure makes it difficult to continue using.
Easy to use
Would like a bigger selection of designs. But the convenience is fabulous.
Memories made to last
The app is easy to use, the quality of the cards is great and I love that you can personalise it with your own pictures to send to family across the world.
Deliberately extortionate UI design
If you review the pricing, design your first card, enter the address, and hit send, an Apple Pay will pop straight up for your approval. Very smooth expect that that Apple Pay pop up is 65.99 for annual membership paid up front. I understand that I should be more diligent in reviewing whether the Apple Pay pop up aligns with what I am buying, but you should also not design UIs to swindle people.
Love it, but prices went way up :(
I love it! I send postcards to my grandchildren- even the local ones. They have a basket I gave them to keep them in to look back on their time spent with me. They have a plastic covering. Perfect for the age I’m sending them to. I use it for birthdays, Christmas … any occasion. Prices went way up. :(
Not as good as it was
First up, the cards are expensive. Anticipating a reply from the creator bigging up the quality, yada, yada - but it’s still not cost-effective. Second, what happened to the landscape option? Severely limiting. Yes, yes, thank you for my feedback, etc. But you don’t seem to have acted on any of the comments raised in other reviews.
What a hard upsell!
The app fundamentally works, no crashes, no problems sending things but the horrific pushy UI trying to get you to take out their subscriptions plans and push you to add extras here there and everywhere was horrendous. If they removed (or at least toned down) all this then they would be great, as it is i fear a lot of people will click the wrong thing or just simply be conned into something they don’t want and won’t benefit from. It’s this sort of business that really annoys me thus 1* for usability but 5* for possible outcomes with the tool if you’re prepared to try to navigate and keep declining their asks.
Jan
Touch Note is so easy to use, offering great options to create a lovely personal card, postcard etc There’s nothing else out there that matches Touch Note for quality, service and options. I’ve used Touch Note many times for birthdays, postcards to friends overseas, thank you cards after a special occasion. All highlighting the time with my photos ! Highly recommend.
Could be a Scam
I had a subscription and most of the postcards I sent were never delivered to the recipient. It’s not a one off event either. And I checked with the recipients post office and they get other mail delivered to them so it appears to be an issue from TouchNote.
More than a 1000 cards sent
Fantastic service that has allowed us to stay in touch with family and friends all over the world. Recommend to anyone who will listen. Would appreciate it though if they didn't add their ads inside card envelopes. I find that super rude to sneak a flyer in as a ride along with greetings that I am sending.
Beyond disappointed
When I started using this app I was thrilled. The card stock was great quality, the photos I uploaded looked amazing and delivery was prompt. The first four cards that I sent arrived on time and the recipients loves them. I sent myself a card to see for myself and reproduction of my photo was stunning. Unfortunately that satisfaction was short lived. I sent two cards to myself on August 6 and two months later one of those cards has still not arrived. Being ever hopeful I sent two more cards to friends in early September and neither of those have been received a month later. My email enquiry has gone unanswered as well. I have given two stars because the cards that were received were beautiful. Extremely disappointing😞.
Good but unreliable
I’ve found the app mostly user friendly but on more than one occasion it decided to crash (especially when using back button then going forward again). It crashes without warning and when you go back in to pick up the draft it crashes again. Only way to fix is to log out (which loses your draft so you need to start again). Frustrating…
My favourite app
I really love this app, it is such a lovely way to say thank you or to send someone a photo. It is also so reasonable. Post cards have always been great quality too.
Scam! Postcard never arrived!!!
I’m extremely disappointed with my experience using TouchNote. I ordered a personalised postcard for Valentine’s Day to be sent to my boyfriend, but it still hasn’t arrived. It completely ruined the moment. Valentine’s Day is a special occasion, and I ordered in good time expecting it to arrive as promised. These cards aren’t just pieces of paper - they’re thoughtful gestures meant to make someone feel loved. When it doesn’t arrive on time (or at all), the whole purpose is lost. I understand that delays can happen, but reliability is crucial when customers are paying for personalised cards for important dates. Sadly, this experience has left me very disappointed, and I wouldn’t recommend using this service for special occasions.
Love!
I love the quality, diverse options and easy to use. However, I wish I could order a box so I can send myself and sign each card which makes it more personable.
Disappointed
Apparently they changed their membership levels, and by some reason still not clear to me, they claimed there was a billing issue so my old membership was cancelled which means I lost my card credits which I like to save. Only after complaining did they offer to restore my credits. Was a great app originally, but this left a bad impression with me.
Great for sending to U.K. or Europe
I really enjoy the app and it is easy to use. It is efficient for sending to U.K. You need a long runway if you want to hit a specific date in Canada - so while I like it I can’t rely on it. E.g. some cards have taken a month to arrive. From Toronto
First order
Will write a review when I have received the card
Far too expensive
They used to be well costed and I could get a geomarker with the card. Now you need membership , which is overpriced, and still that doesn’t make them particularly cheap. This used to be a great idea.
Great Greeting Cards
For the most part, I enjoy this company. However, I dislike how the person/people’s names are put at the top inside. I always have to go back - erase their names and put it the way I originally did it. I also dislike the fact that my return address is left off the envelope. Some recipients have said they almost didn’t open the card, because it looked like a piece of advertisement.
Has potential but watch out for credits expiring!
I’ve tried a few postcard apps and this was one of my faves - the designs and functionality are great. The downside is the limited timeframes on credits/memberships. Twice now I’ve disappointingly lost all my credits, which leads me to instead use other apps with longer timeframes.
Postage takes too long!
A good app-based Service which would be great if postcards arrived within a few days, instead of weeks after I get home!!!
Been using since it started way way back
100/100
Great concept
I love the concept and keep giving it another chance, because sometimes it works fine, but seems like half the time my card has just never arrives.
Great App
Fab to send postcards that are personalised. The process was easy and good value for money.
Used to be good, not anymore
I had been using this app for a few years. This past Christmas I had sent a bunch of cards but things weren’t working, because of the issues I had sent duplicate cards. Tried many times to reach out for help and don’t even get a response back from TouchNote. I have credits with them still but I’m at the point where I don’t even care to use them because the service is just so bad. Don’t recommend, find another company that offers a similar zero and go with them. Save yourself the hassle
David
It would be great if the Christmas cards were less formatted. I also would love to squeeze more writing in that is not the typed font
Birthday
Perfect way to send a card.
Don’t bother unless you want membership
Used this in the past for postcards without issue paying per use. Just tried making a greeting card and having designed a card it’s forced me into a loop that gives no option but sign up for membership- basically there isn’t any ‘back’ option that works. That seems like aggressive sales tactics so I’m abandoning and will try a different app.
My review
Always has a variety of different options when it comes to sending for general hellos or a special occasion. Touch note has it all got whatever your needs. Very efficient in sending times and well priced
Shipping takes too long
I have ordered two cards with Touchnote although the quality was good for both orders, I had to reorder the cards because they were not received during the estimated time frame. If it had happened once, I could overlook it. But twice? That’s 100% fail rate on 100% of my orders.
Hummm
Payment is painful. And if you flick between stages you lose text.
Love TouchNote
I absolutely love how easy it is to send cards, especially postcards of photos I have taken- the quality is amazing and everyone I send one to loves them.
Change in membership payments
It was good when you could pay your membership quarterly, why have you changed it to yearly only payment?
If only it worked first time!
TouchNote is simply brilliant but one has to go back and forth until it works. I am sure it will improve with time. TouchNote kindly responded to my review saying that it is working to improve so it is aware of the problems and more power to them.
Amazing - when it works
Error messages from app, lost credits, orders duplicated - and then no response from the company despite several emails to customer service. Great product but not worth the hassle.
Touchnote
App is brilliant but expensive. Only thing that stops me using it. Also, maybe it's changed but when using it I bought credits and I didn't know the cost of the credits until I saw my bank statement. I might have missed something. I would use it all the time if it were cheaper.
TouchNote: Personalized Cards FAQ
- Is TouchNote: Personalized Cards free?
- Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
- Does TouchNote: Personalized Cards have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to TouchNote: Personalized Cards?
- Snapfish: Photos Cards & Books (4.6 from 82,177 reviews), Ink Cards: Send Custom Cards (4.8 from 42,530 reviews) and Social Print Studio (4.8 from 29,443 reviews).
TouchNote: Personalized Cards download
Last updated 29 days ago.
TouchNote: Personalized Cards sells in 175 countries. It was released 17 years ago, on 18 Sept 2009. It holds a 4.8 rating from 200,201 reviews.
Supports 2 languages: English, German.
How much does TouchNote: Personalized Cards make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.