Makwajy
Lifestyle

Makwajy

SMS Misr LLC

How much does Makwajy cost?

Prices are current as of 7 Sept 2026.

Makwajy has no in-app products on record in the United States.

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Rating / 54.04.84.63.63.73.52.34.23.43.74.1
Reviews1K35K1.7K156144139137137472213
Released20212013202120212022201620202018202020252023

Makwajy reviews

4.0 out of 5, based on 1,015 reviews.

What people like

  • Fast and efficient pickup service
  • Staff is polite and professional
  • Clean laundry folded neatly

What they complain about

  • Hidden fees and high prices
  • Too many annoying confirmation calls
  • Terrible customer service support
  • Items go missing or get damaged
★★★★★ Egypt · v1.11 · 3 Dec 2025

Professionalism

Perfect timing, cleaning, and the delivery politeness is exceptional

— Walaa ali93

★☆☆☆☆ Egypt · v1.16 · 6 Jun 2026

لا انصح بالخدمة

بيبوظوا الهدوم قاصدين وللسف لقيت ناس متير حصلهم نفس المشكلة بياخدوا تمن الخدمة كامل ومفيش حتى اعتذار بيقاوحوا ان عادي البقعة ماتطلعش وبعدين يكووا عليها Beware bgd

— Bassma Taher

★★☆☆☆ Egypt · v1.16 · 2 Aug 2026

Worst customer service

You can't talk to or reach any customer service representative if any issues are encountered. Not recommended

— Shady eleter

★★★★★ United Arab Emirates · v1.5.0 · 7 Feb 2025

Amazing upgrade

Well organized, fast and efficient service.

— kun-sheko

★☆☆☆☆ Egypt · v1.16 · 3 Jun 2026

Scam

Dishonest trick is used to deceive people and get their money… now you have to deposit 500 before each service and when you do they deduct 150 delivery service and 50 management fees so 200 pounds from the 500 is totally gone…. When I complained and requested the rest of my money back they said they will send it on instapay (which takes 5 minutes to be done) and till now I didn’t receive the rest of the money and they don’t even reply on my messages.

— Hadeel Badawy

★★☆☆☆ Nigeria · v1.16 · 17 Jul 2026

Terrible pricing!!!

The cleaning service went from being affordable to being extremely RIDICULOUS. It’s really really ridiculous and makes no sense! Why am I paying 150 pounds to clean a single dress, and another 150 to have it folded? Why is the price of cleaning same as price of folding? It’s NOT the same efforts and hard work. So a total of 300 EGP for JUST ONE DRESS? Honestly it is ridiculous. This company needs to do better.

— Faiza Y

★★★★★ United Arab Emirates · v1.4.5 · 1 Apr 2024

Great service

I’ve been impressed with the service provided Really Makwajy services have exceeded my expectations Keep up the excellent work

— Reham_Osama

★☆☆☆☆ United States · v1.16 · 15 Apr 2026

To Whom It May Concern, I am writing to express my strong dissatisfaction and concern regarding the

.

— S.alharthy_2004

★★☆☆☆ Egypt · v1.16 · 7 Apr 2026

Not hassle free

Apps are made to make our lives easier. Not only do they call to confirm, but also u have to pre pay for orders. Honestly it is too much id rather call the local makwa

— lolittalaura

★★★★★ Egypt · v1.4.2 · 11 Feb 2024

Hi

Hi

— Hr279

★☆☆☆☆ United States · v1.4.7 · 22 Oct 2024

Thiefs

They are stealing people’s clothes after scheduling a time where they take your cloths or carpet etc.. I hope apple delete this app immediately!

— mariame.mohsen

★★☆☆☆ Egypt · v1.4.6 · 9 Jun 2024

Too many calls/messages- defies the point of being an app!

Too many calls and messages to confirm pick up or drop off time I already marked on the app. Makes no sense using it and paying extra than usual to have all these calls! So annoying I wanted to use an app for a reason! Deleted it!

— Bolobeef

★★★★★ United Arab Emirates · v1.4.2 · 10 Jan 2024

Excellent service

Excellent service! Very professional! Laundry picked up and delivered promptly. Laundry folded and packed neatly. Very friendly staff, highly recommended.

— zeeeinaaa

★☆☆☆☆ United Kingdom · v1.4.5 · 30 Apr 2024

They stole my clothes

Don't use this app, they stole my son's jacket and pants and blocked our account when نصابين

— 19ahmed99

★★☆☆☆ Egypt · v1.4.2 · 31 Aug 2023

Pseudo app

All the app does it let you arrange for pick up and delivery dates. Apart from that, you have to do regular communication; calls! Also, when I arrange for a pick up, there is no way to inform them what they’re picking up until they arrive. You should have seen the look on the pickup guy’s face when he discovered it was 6 carpets!

— Enn Tee

★★★★★ Egypt · v1.4.2 · 16 Oct 2023

مواعيد سيئه جدا

كانوا خدمة ممتازه وللاسف الان خدمه وحشه جدا جدا مواعيد وحشة جدا

— R123456789👼

★☆☆☆☆ United States · v1.4.2 · 26 Oct 2023

They are not professional

They are not good and the worst customer service ever they are professional in loosing customers

— Mady999

★★★★★ Egypt · v1.4.2 · 14 Sept 2023

M.Saad

Thank you for the fast and excellent service

— Eng. M Saad

★☆☆☆☆ United States · v1.4.1 · 1 Jun 2023

Bad Customer service

Didn’t receive my 4th carpet although the delivery date was yesterday and re-scheduled for today and also didn’t receive it !! And i left an announcement that i have a family gathering on friday and wanted to receive them before ! The payment amount was more than what we Agreed on !! And I had to call and send WhatsApp to re-calculate it !!

— Margarit nashaat

★★★★★ Egypt · v1.4.2 · 4 Sept 2023

Very pleasant customer service!

Thank you so much everyone who works with the app 🙏🏻. Everyone was so nice, answered all my questions and was so polite. Thankfully no issue with over-communication and the exchanges were smooth sailing. My only hope is for a description of how things go and the paying options somewhere. Other than that, great app!

— Creem42

★☆☆☆☆ Canada · v1.2 · 4 Jan 2023

Bad service & worse customer experience

Avoid this place guys.

— Mike933

★★★★★ United Arab Emirates · v1.0 · 9 Dec 2021

Amazing

Very net and smart service I really love it

— hadi osama

★☆☆☆☆ United Kingdom · v1.2 · 27 Nov 2022

Doesn’t work

Couldn’t even create an account to begin with.

— tehe00

★★★★★ United Arab Emirates · v1.0 · 6 Nov 2021

Service feedback

Amazing , quick and trusted services . Staff is very decent and highly qualified

— looool1984

★☆☆☆☆ United Kingdom · v1.0 · 30 Jul 2022

App is not functioning!

Can’t even create an account on the app in the first place

— Haith1

Makwajy FAQ

Is Makwajy free?
Yes. The app is free, in all 175 countries it sells in, and it sells nothing inside it.
Does Makwajy have a free trial?
No. None of its offers (US) come with a free trial.
What are the best alternatives to Makwajy?
Xclusives Offers & Discounts (4.8 from 34,672 reviews), Nawy - Real Estate (4.6 from 1,659 reviews) and Z-Laundry (3.6 from 156 reviews).

Makwajy download

Last updated 7 months ago.

Makwajy sells in 175 countries. It was released 4 years and 11 months ago, on 6 Nov 2021. It holds a 4.0 rating from 1,015 reviews.

Supports 1 language: English.

How much does Makwajy make?

Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.

Revenue < $5,000
Downloads < 5,000
Open the full Makwajy analytics Revenue and downloads month by month, all 175 countries split out, and every product's share and trend