Ameelio Connect
Visits & calls w/ prisons
How much does Ameelio Connect cost?
Prices are current as of 12 Sept 2026.
Ameelio Connect has no in-app products on record in the United States.
10+ alternatives to Ameelio Connect
| Ameelio Connect |   Alliant Energy |   AirTalk Wireless |   MediacomConnect |   MidAmerican Energy |   Straight Talk Cloud |   AirVoice Wireless |   BDS Laundry Start |   PLAD TECH |   ImOn Whole Home Wi-Fi |   Aurora - Device Assistant | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Rating / 5 | 4.9 | 4.7 | 4.5 | 3.3 | 4.8 | 4.7 | 4.1 | 4.7 | 4.6 | 4.3 | 3.7 |
| Reviews | 2.1K | 28K | 16K | 7.8K | 2.8K | 2.6K | 1.9K | 1.3K | 747 | 104 | 6 |
| Released | 2022 | 2017 | 2022 | 2012 | 2025 | 2020 | 2022 | 2018 | 2023 | 2022 | 2023 |
Ameelio Connect reviews
4.9 out of 5, based on 2,096 reviews.
What people like
- Easy to use for calls
- Great way to see family
- Sound quality is usually clear
- Free service saves you money
What they complain about
- Connection freezes and drops often
- Video won't fill your screen
- No phone support to call
- Won't let Europeans create accounts
The experience
The connection was fantastic and there was no interruption
Parent
Bad connection
Also available to other Iowa Institutions
Edited 3/17/23: App says available to ICIW & Clarinda but be aware it’s good for ALL Iowa institutions. Developer just hasn’t updated their info. Also, now the Iowa DOC website has updated their download instructions which eliminated having to download the TestFlight App first. So if you haven’t used the App for a long time and you had originally had to download the TestFlight App, you might get a message the App expired next time you use it. If so just go to App Store & download directly from here. Only problem I have with the App is I don’t get a full picture when using my iPad. I tried using the little arrow icon on bottom right of the screen - it lets me make the picture smaller, but not bigger, so video of inmate on my end only uses about half the screen. But it’s better than not having the means to have a video visit at all. Thanks to Iowa DOC and the developer of this App for making this possible. It’s a fantastic way to visit for people like me who live far away & can’t visit in person.
Audio
Works when it wants to. Have to disconnect from video and reconnect a few times
Convenience
Great way to communicate with loved ones from a distance. Very strict, so make sure you’re dressed appropriately and the approved people are only being shown & heard.
Nope
Constantly freezes or just won’t let you in. No customer service number to call, just an email. Not sure why they went to this service, but the prisons needs to use something else.
Rating video visit
I feel that the visit has clear hearing and great sound. The only thing is when we are talking the call freezes up and then I don’t get to hear what he’s saying and it’s important to hear what he has to say. I’m really thankful for the free service that Ameelio Connect has to offer or I wouldn’t be able to visit with my good close friend. Happy New Year .
Amazing
It is amazing how far technology has come. It maybe a short visit but to be able to see his face and have a conversation it allows us to keep in touch more.
Doesn’t work for Europeans
I can’t create an account because the app doesn’t let me in with a European address. It’s such a great concept as a whole and I really want to be able to use it but please fix the address issue!!!
Awesome visit
Very good besides the storm
Nice and Convenient
very convenient, easy to use.
Time
I love the time with my aunt but I’d love more… 55 mins isn’t enough… but I am thankful!
Nice Visit
I was nice to use Ameelio it worked fine
Review
Works really well I love it and it means a lot to be able to talk to my big sister
Video chat- nice option service
Nice
Visit with Kara Crapser, my niece
I look forward to the calls with Kara and I appreciate everything that Ameelio has done so that they’re able to talk to their loved ones. Thank you so very much.
Ameelio Connect FAQ
- Is Ameelio Connect free?
- Yes. The app is free, in all 174 countries it sells in, and it sells nothing inside it.
- Does Ameelio Connect have a free trial?
- No. None of its offers (US) come with a free trial.
- What are the best alternatives to Ameelio Connect?
- Alliant Energy (4.7 from 28,405 reviews), AirTalk Wireless (4.5 from 16,229 reviews) and MediacomConnect (3.3 from 7,816 reviews).
Ameelio Connect download
Last updated 1 month ago.
Ameelio Connect sells in 174 countries. It was released 4 years and 2 months ago, on 17 Jul 2022. It holds a 4.9 rating from 2,096 reviews.
Supports 1 language: English.
How much does Ameelio Connect make?
Third-party estimates for the last 30 days, worldwide — not the store's own figures, which Apple publishes for nobody.